--- title: "Augeo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Augeo Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/171549/Augeo/" page_type: "product" language: "en" --- # Augeo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Augeo ## What is Augeo? Customer engagement solution that helps businesses of all sizes with features such as employee recognition, customer loyalty, and more. ## What is Augeo used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Augeo?[Manage this product listing](https://www.g2.com/products/augeo/claim_requests/new?auto=true) ## Augeo Overview Updated August 2026 AI summary Augeo offers cloud-based tools for organizations seeking to manage customer loyalty and engagement, as well as employee recognition programs. It provides features such as loyalty cards, rewards management, and loyalty program administration, with optional capabilities including email marketing and a member portal. Augeo supports businesses aiming to enhance retention and participation through incentive-driven initiatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Augeo 2.0 (1) VS. [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.0 (1) Ease Of Use 4.9 (547) Value For Money 3.0 (1) Value For Money 4.8 (486) Customer Service 2.0 (1) Customer Service 4.7 (475) ## Augeo alternatives Highest Rated [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Giftbit](https://www.capterra.com/p/173343/Giftbit/) [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173343/Giftbit/) [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) [4.8 (535)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) ## FAQs about Augeo Overview ### What company size and specific industries is Augeo built for? Augeo is designed for marketers of all business sizes, including small businesses, mid-market companies, and enterprise organizations. It is suited for teams that need customer engagement tools such as customer loyalty and employee recognition, rather than for a specific industry or sector. Features and Usability ### What are the key features of Augeo? Augeo offers community management, member portal, and social engagement tools for audience interaction, plus content creation and email marketing for communications. It also includes employee recognition, recognition tracking, rewards management, rewards points, rewards catalog, loyalty program, loyalty cards, goal management, benchmarking, negative feedback management, and reporting/analytics. Getting Started and Support ### What training and onboarding options does Augeo offer? Augeo provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup as needed. Getting Started and Support ### What customer support options does Augeo offer? Augeo provides FAQ/forum access and a knowledge base for customer support. These resources help users find answers and guidance on their own, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra reviewers highlight these as the features buyers focus on most when comparing customer loyalty software: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Augeo includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase programs and manage incentives for members. However, it does not include **Third-Party Integrations**. Instead, it offers other important capabilities that reviewers also value, including **Loyalty Cards** (**34%**) and **Member Portal** (**31%**). These features help businesses keep loyalty experiences accessible and organized, providing teams with practical ways to support member participation and encourage ongoing customer retention. Benchmarking Compare key metrics for the business against prominent players in the industry Community Management Enable students, customers or employees to engage with each other in a particular space online or offline Content Creation The ability to create unique content Email Marketing Create and send email blasts/campaigns Employee Recognition Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Goal Management Allows employees to set and manage work or career related goals Augeo 16 features ### All Features - Benchmarking: Compare key metrics for the business against prominent players in the industry - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Content Creation: The ability to create unique content - Email Marketing: Create and send email blasts/campaigns - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Goal Management: Allows employees to set and manage work or career related goals - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) ### Starting price Free trial not available Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 2.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent FB Francois B. DBA Pharmaceuticals ### "Upgrades are costly" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 17, 2018 It did what it was supposed too until a few years ago when it started crumbling down (And our load of projects is average, I don't consider 20ish projects/month that outlandish). Pros Note that all these comments apply to version 5 of the software - It does a decent job of helping manage projects and allocate resources. Cons We basically were submitted a complete reimplantation for the latest version (Read: Pay the software full price like we already did once). Considering the version we have looks like it was designed for Windows '95, doesn't work on a secondary screen, has a bad architecture that impacts performance in the worst way (Their software engineers never came up with a solution for us), and is now unsupported, it's not tempting to upgrade. I would think twice before going for the current version as there's no saying they won't pull the same stunt with the next version just to force everyone to pay full price for an upgrade... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.