Who Uses This Software?

Organisations and companies in all sectors looking for a fresh, simple way to measure Recognition, Culture, Growth and Happiness.


Average Ratings

124 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
  • Pricing Details
    We have two paid subscriptions: Awesome and Business.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Hi5 Technologies
  • www.get5.io
  • Founded 2016
  • South Africa

About Hi5

Hi5 makes it easier for people to manage people. It's a simple, easy cloud solution that enables employees within companies to recognise and rate each other to free up management and HR teams from laborious admin. Hi5 measures Appreciation, Goals, Culture and Happiness by allowing employees to give continuous feedback.


Hi5 Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • eCards
  • Goals
  • Manager-to-Peer Recognition
  • Mention Management
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Management
  • Recognition Tracking
  • Rewards Catalog
  • Rewards Points
  • Social Recognition

Hi5 Reviews Recently Reviewed!


Great tool for boosting social interactions, an even better tool for recognition!

Aug 01, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Boosted social Interaction: It has allowed me and my team and those in my department to interact with each other more often, it has even promoted new friendships within our department. We usually tend to keep to ourselves and our teams due to our nature of work and break times however, since the implementation of Hi5, people who never spoke to each other are now conversing on a daily basis, to a point where every day they are recognizing each other for whatever it is they may have done. Hi5 has also promoted healthy meetings where we call out these Hi5's and have everyone clap and acknowledge it. It feels good to know that something so simple, breaks that barrier down for someone who is wanting the recognition but is afraid to ask for it. It makes putting yourself out there so much easier because you know that your team will appreciate the work you do, when they see it.

Cons: Due to your nature of work you may have to 'find time" to constantly recognize people and commend them. This however does not have to be done immediately and can be done at a later stage. This is nothing with regards to the software(Hi5) but rather by-product of using it. In our department we have quite a large number of people so the app does consume some time however, this wont be for everyone and once again is not a con, just something to keep in mind for larger companies with more employees.

Overall: Amazing!!! A free app which encourages recognition and employee happiness/well being in their work and personal lives. Who knew a free app would bring so many people together and even create friendships. Maybe it's what we all want at the end of the day (recognition) but are too afraid/shy to ask for it, all i know is that Hi5 bridges that gap and makes everything so much easier and fun.

Hi5 Sessions

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It's fun, it's where you appreciate your colleagues at work. Always updates you with the Teams birthdays- that most important, this app makes us feel like home while we at work.

It also make you feel not to left behind, giving out Hi5 is the most interesting part. End of the day if you're the top giver, you win Hi5 Award and some little gift from the office to make it more interested.

Cons: Communication & more information about other Colleagues job descriptions.

Overall: My experience with Hi5 app is 99.99%, for now I really don't have anything to add on this app.

Vendor Response

by Hi5 Technologies on February 13, 2019

Hi Asanda!

Thanks so much for your generously positive feedback! We're so pleased you're enjoying Hi5.

Please reach out to us at any time you may need some assitance! Simply email help@get5.io and a Hi5 Hero will be able to assist you.

Warm regards,
Sharné

An easy way to link remote teams

Jul 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Hi5 is so easy to use and has no laborious set up processes. The team love a GIF at the best of times so the GIPHY integration is a lovely touch, allows for some cheeky personalisation and adds a lightness to the praise. We have only scraped the surface of the functionality so I'm sure I'll have more to say in the coming weeks.

Cons: There is nothing to report at this stage, we are still very new to Hi5 but so far it feels like the light of touch tool we were looking for. As soon as it becomes a chore for people to use it, people will stop using it. Only thing I would encourage is to keep it simple.

Overall: streamGo encourages remote working and almost all work at least two days from home, alongside the remote nature of some of the roles in the business, Hi5 has enabled a consistent and always-available channel for the team to give praise when and where it is due. The biggest challenge beforehand is that the praise was being handed out but it was never heard by all.

Vendor Response

by Hi5 Technologies on July 08, 2019

Hi Caroline!

We love what we're hearing! Keep up the Hi5's and please reach out to us at any time you may need some help!

help@get5.io

Warm regards,
The Hi5 Team

Hi5 is the glue of our team

Jun 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best part about High5 is that it actively promotes feedback and recognition in the workplace. This has proven benefits to team morale and positive culture. High5 makes it easy and entertaining to make sure you visit the platform regularly! Its visually dynamic layout brings a welcome break to the average day on the desktop, I find myself sometimes revisiting old High5's just to get the boost again.

Cons: The software is still being developed and it is sometimes a little bit cumbersome to look at or get around. There can be an improvement in the 'flow' from screen to screen. Some times the GIF function does not work and it only displays partially on the wall.

Overall: I enjoy the application immensely but will say that there needs to be a constant effort in terms of how we engage and at what points. I find that sometimes I forget to put a high5 on the platform and then weeks go by without taking the time to acknowledge a colleague. Perhaps the app can start to grow out into integration on Gmail and other platforms to make it easier to give praise quickly and seamlessly within the workday.

Vendor Response

by Hi5 Technologies on June 21, 2019

Hi there!

Thank you for leaving us a great review :)

Please reach out if you ever need some help! Email help@get5.io

Warm regards,
The Hi5 Team

Hi5 makes celebrating your co-workers quick, easy and most importantly - FUN

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: I love how easy it is to use this software. Every feature has been designed with ease of use and speed in mind. I don't have a lot of spare time on my hands, so finding time to review colleagues or give praise - but with Hi5, I can do that in less than 5 minutes. They also strive to make HR - something that is painful and boring - into something fun and exciting

Cons: If there is anything I don't like about Hi5, it has been the overall speed of the platform. Unfortunately the more information, staff and Hi5s you have, means the platform slows down - taking longer to load.

Vendor Response

by Hi5 Technologies on July 03, 2018

Hi there!

Thanks so much leaving us a review - we really appreciate the time you took to give us valuable feedback!

We're continuously looking at ways to improve Hi5 and optimise the speed.

If you ever need help with using Hi5, please don't hesitate to get in touch at help@get5.io!

Warm regards,
Sharné
Hi5 Hero

Easy to just go in a hi5 someone, and as well as back someone else's hi5

Jun 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and all hi5's are visible for everyone to see, so the recognition is clear. Backing other hi5's makes it possible to have a single hi5 reason with multiple votes instead of multiple hi5's that relate to the same thing.

Cons: All operations that wait for the server to complete consume too much of the user's time. The frontend of backend processing needs to be speeded up

Overall: Recognition of effort and jobs well done, as well as a means to offer the same recognition to others

Vendor Response

by Hi5 Technologies on June 28, 2018

Hi Brendan!

Thanks so much for your awesome rating! We also really appreciate the advice you listed - we are constantly looking at ways to improve Hi5 and make it better. We are also continuously optimising the speed and experience.

Get in touch with us at help@get5.io if you ever experience any problems and one of our Hi5 Heroes will assist!

Warm regards,
Sharné
Hi5 Hero

Best software ever

Jul 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, connects you to everyone at the same time

Cons: Nothing that I know of always on track , love it

Overall: Staff knows a lot about the company without having to ask, like company culture and able to show appreciation to each other easily, reminds everyone about each others birthdays

Vendor Response

by Hi5 Technologies on July 23, 2019

Hi Nokuthula!

We really appreciate your feedback! We're so happy to hear that you using Hi5.

Please let us know if you ever have any questions, email us at help@get5.io

Warm regards,
The Hi5 Team

Hi5 as a Platform for Recognizing Team Member Contribution in a High-pace Tech Environment

Jul 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it creates a public channel where we can post positive feedback to my team members. It is always good for people to get a view of how their efforts are recognized. We work in a high pace environment, where giving recognition is often just a pat on the back and then quickly forgotten the next time something takes priority. So with Hi5 we have somewhere to actually record this recognition.

Cons: Currently the user interface feels a bit busy. Quite a lot of things happening on the Wall of Fame page. Having multiple features on the left and right hand side might be a bit too much.

Perhaps an addition to the product could be to provide some aspect of "critical" feedback to be sent privately to a team member. Just to assist them to find ways for personal improvement. I understand this could potentially take away the "feel-good" factor that Hi5 is trying to promote in organisations, but it could help for people to get a view of where their peers would want them to improve.

Overall: I've seen that it helps improve morale and motivation to do better the more often we take time to let people know how much their contribution is valued. I will continue to use Hi5 and encourage my team members to do the same. Peer Evaluations should be ongoing and Hi5 supports for that.

Hi5 review

Jul 08, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: I like the fact that it gives everyone in the company the ability to review each other and see who is delivering on being a Hi5 worthy employee. It gives the people who would otherwise fly under the radar for their achievements an opportunity to be recognized for their efforts.

Cons: the recognition is departmentally based. What I mean by this is that only the people that you interact with on an everyday basis have the option of giving you a Hi5. This makes it easier for employees who are interacting with multiple departments across the company to get Hi5's, no matter how hard the 'limited' employees may try to get Hi5's, it all depends on the people they are in contact with. This has the possibility of having the adverse effect of the softwares' aim by decreasing morale as the effort would not reflect as the employee would hope.

Vendor Response

by Hi5 Technologies on July 10, 2019

Hi Alex!

Thanks so much for leaving your review of Hi5!

We'd love to chat more about what you're experiencing regarding Hi5-giving? There is no limitation on who is allowed to receive & give Hi5's in your company (Everyone can give recognition on Hi5!).

You can Hi5 anyone in your company who has activated their account (if you can't find them easily on your list, try searching by name).

If this person hasn't activated their account yet, you will be able to send them a reminder to activate (invite via Desktop only), but will only be able to Hi5 them once they're active.

Please reach out to us at help@get5.io so we chat about this :)

Warm regards,
The Hi5 Team

very good

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: when you can compliment someone and get feedback back

Cons: nothing they are good the way they are they must not chances

Overall: they will always remind you

Vendor Response

by Hi5 Technologies on June 21, 2019

Hi Dielah!

WOW thanks for your stellar review! We really appreciate your feedback.

Please hit us up at help@get5.io if you ever need some assistance.

Warm regards,
The Hi5 Team

Capterra loader

Great concept. Makes HR easy. Say goodbye to long meaningless performance reviews.

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to explain the idea of giving Hi5. We have created a monthly competition where the person who receives most hi5's wins a prize. Keeps employees engaged and on a path to excellence.

Cons: No reporting on app - need to go to web for that. Not a deal breaker but would nice to see some stats on the go.

Overall: Highly engaged employees and don't need to waste time on pointless long-winded performance reviews from the 1990s.

Vendor Response

by Hi5 Technologies on June 27, 2018

Hi Geoff!

WOW thanks for this amazing review! Although we'd like to keep the apps as simple and easy to use as possible, we are definitely looking into adding some of the reporting features!

Keep Hi5'ing,
Sharné
Hi5 Hero

My thoughts on my 7 months of using Hi5

Feb 12, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I thoroughly love being able to commend my colleagues and give credit where it's due. Working in a big organisation sometimes means the smaller deeds are left unnoticed. Often we appreciate colleagues but never actually let them know. It's great to have a platform that reminds you (super grateful for the email reminders by the way) to be conscious about your peers and the small and large contribution they are making.

Cons: I think the website could be more refined. It feels a bit cluttered and i sometimes don't know where things are. There's a lot going on on the homepage.

Overall: We are definitely solving issues like demotivation and low morale by having this platform. Everyone wants to feel appreciated and this allows just that.

Vendor Response

by Hi5 Technologies on February 13, 2019

Hi Annette!

Thanks for leaving us your review!

We <3 that your company is benefiting from our platform, and we'll definitely look at improving the dashboards (we're looking for more ways to simplify and improve Hi5!)

Warm regards,
Sharné

Great app to build company culture

Jun 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use on my mobile phone, and their TV projection mode.

Cons: Lots of features, but we use them only for recognition and feedback which are their strengths.

Overall: Love the new Pulses feature, this helps us nail a regular feedback loop within the company.

Vendor Response

by Hi5 Technologies on June 26, 2019

Hi Ryan!

Thanks so much for leaving your great review!

We're so pleased to know that you love our app :) Please reach out to help@get5.io if you ever need some help!

Warm regards,
The Hi5 Team

Honest Review

Jul 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Recognising Peers does volumes for morale. This is the main reason i make a special effort to use this app.

Cons: I cannot think of a single downside of the actual software. I just wish management would use it more. Especially C level executives.

Overall: Great to use. The leaderboard is one of my favourite features. Recognising peers in a public/accessible forum makes them feel special which is great.

Vendor Response

by Hi5 Technologies on July 23, 2019

Hi there!

Wow, it's amazing to hear that co-workers are able to connect with each other more because they have a platform to give recognition.

You are right - management need to be as involved as employees, if not more, in giving recognition.

We're publishing a blog article soon addressing this very issue. Thank you for your feedback and we hope we can help your company in the near future!

Warm regards,
The Hi5 Team

What a great way to share appreciation

Jun 28, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how Hi5 encourages team members to share appreciation on everyday tasks - what a great way to motivate each other! I also enjoy reading team updates on the platform rather than sending emails - all company news is now kept in one one central place. Thanks Hi5!

Cons: On my android phone I can't add GIFS when I Hi5 team members - I know my colleagues with iPhones doesn't have the same problem. Please fix that! :)

Overall: Hi5 is a great tool for improving internal communication and building team morale - it's inspiring to see deserving team members being recognised for their hard work!

Vendor Response

by Hi5 Technologies on July 02, 2019

Hi Cristelle!

WOW we love what we're reading - deserving co-workers getting recognition for a job well done

If you're unable to add GIFs on your Android app, you may need to update to our latest version! Please go to your Play store > My Apps, then tap on Hi5 and Update.

Reach out to us at help@get5.io if you're stuck!

Warm regards,
The Hi5 Team

Great App, Drives Motivation.

Jul 02, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that you can give/receive recognition to or from peers/managers without it having to be a physical conversation, it is sometimes hard to find time to appreciate what employees do in a busy work environment. This app makes is easier and saves time, i like that the recognition is visible to everyone as this drives motivation.

The setup was easy, and the training/presentation was great.

Cons: There isn't really something i didn't like, but if i have to mention something maybe it would be the profile picture. Not sure if i did it incorrectly but it would be nice to have the option to set your own profile picture instead of it selecting one for you during the initial setup but this is probably something that is there that i just missed.

Overall: My experience so far is great, something that i have noticed is that it isn't being used by most employees, not sure if there is maybe no interest or an understanding issue. Something i'd like is maybe a suggestion mail/notification when someone has been hi5'd to back it because you sometimes forget to check the app, but this might already be implemented that i just missed, however it is an awesome app overall i love the idea, i just have to use it more often.

Vendor Response

by Hi5 Technologies on July 10, 2019

Hi Michael!

Great to hear your feedback, and we love your suggestion of nudging users to back Hi5's that have been given

In terms of changing your profile pic - we didn't want to give you a mundane silhouette as a placeholder, so we opted for animal pics

But you can definitely personalise this by going to your My Profile tab and clicking on your placeholder profile pic.

Happy Hi5'ing!
The Hi5 Team

Warm regards,
The Hi5 Team

Reason why I love this app

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I don't have a specific item I would say I liked the most as I loved the whole app as a whole. The app helped us recognize each other's efforts as a team. If you doing a great job and someone from your team sees the potential, he/she would send you a Hi5 and that is seen by your manager who is happy to have a team of people who take initiative. It also gives the person Hi5ed motivation to do better. So the app was great

Cons: I did not like the fact that one had an option to Hi5 him/herself as people could easily cheat just to be on the leaderboard.

Overall: Business wise it helped our seniors to be able to see which employees are meeting the companies objectives as some managers do not know what happens in other departments.

Vendor Response

by Hi5 Technologies on May 23, 2019

Hi Hlengiwe!

We really appreciate that you left us some great feedback!

Regarding Hi5-giving, you are not able to give yourself a Hi5. Could you let us know the details of this case so we can check it out? Please mail: help@get5.io

Warm regards,
Hi5 Team

Capterra loader

Team spirit

Jul 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Integrating ratings into the software enables team members to have an accurate understanding of true value. Using Hi5 has also elevated team spirit and encourages team members in areas of growth and development.

Cons: Self-ratings. But that is more to do with the fact that one has to self analyse value, rather than the software itself.

Overall: Using Hi5 encourages healthy growth and development, and generally, our team is happier and more productive as a result.

Vendor Response

by Hi5 Technologies on July 10, 2019

Hi Michelle!

Wow, we love what we're hearing - it's great news that your team is happier and more productive since using Hi5!

When it comes to self-ratings, it's a great way to reflect on your personal growth at your company. With our new Pulses feature Admins can toggle Self-ratings on/off.

Please feel free to reach out again if you have any more feedback for us!

Warm regards,
The Hi5 Team

HI5-Feedback

Jun 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That an external people are able to give you a reviews and not only limit to your co-workers

Cons: Nothing really bad, i feel you can also improve the layout of websites - make the layout and graphic more model design .

Overall: Its a great app for companies - Being able to recognize hard working individuals

Vendor Response

by Hi5 Technologies on June 26, 2019

Hi Thabo!

We really appreciate your great review!

We'd love to hear more about your suggestions around the web layout - please reach out to us at help@get5.io.

Warm regards,
The Hi5 Team

Awesome tool to build individual/group moral!

Feb 12, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Builds individual and group moral

Comments ensure that people know what they did well and continue doing that.

I like the fact that the comments stay on our walls can be seen by everyone.

Hi5'ing peoples Hi5's if we don't know what to write but we agree with the Hi5

Cons: Overload of emails reminding us to Hi5

Why am I asked to Hi5 people on their birthdays? They didn't do anything in the work space worth mentioning. They were literally born.

Overall: It's been positive. I like seeing what my work mates are doing well and it's been so wonderful being complimented for my efforts. This also builds confidence for us to compliment each other in real life. A wonderful stepping stone into reality, making my workplace a more encouraging place.

Vendor Response

by Hi5 Technologies on February 13, 2019

Hi there!

Wow, thanks so much for your wonderful insights! It's amazing how a little recognition and feedback can go such a long way.

We're sorry to hear that you're not finding the email notifications too helpful! You can unsubscribe by clicking on the link at the bottom of the email at any time.

Hi5ing people on their birthdays is not compulsory but we do find it really makes their day ;)

Please reach out to help@get5.io if you ever have any queries.

Warm regards,
Sharné

The ingagament is great with site Hi5 opens doors

Jun 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very ease access load very faster and no pop ups make for better user friendly, allow link s between you and management

Cons: I feel more emotion needs to be add for what you saying about the person you Hi5ing

Emogis will be great

Overall: Open mind thinking not just for me, but all that access the site

Vendor Response

by Hi5 Technologies on June 27, 2018

Hi Granville!

We love the feedback you've given about adding more emotion to recognition!

Did you know that you can add images, animated GIFs & Giphy's, as well as emoji's to your Hi5's?

If you haven't tried these features just yet, let me know and I'll be more than happy to show you how!

Warm regards,
Sharné
Hi5 Hero

Hi5 is great - and only getting better!

Jul 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: This product allows myself and team to show recognition to each other.

Cons: The lack of features - but that's improving each update.

Vendor Response

by Hi5 Technologies on July 18, 2019

Hi Joshua!

for you, thanks for the great review and helpful feedback!

Please let us know specifically which features you're looking for? (Oh and we're happy you're enjoying our monthly updates! We're always shipping )

Warm regards,
The Hi5 Team

Best software ever

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Regularity of notifications, and ease of use

Cons: love everything about H5, Regularity of notifications, and ease of use

Overall: People know hop value-able appreciated they are , You get to know the feeling around company culture staff feedback

Vendor Response

by Hi5 Technologies on May 31, 2019

Hi Nokuthula!

Wow, thanks so much for your review, we really appreciate it!

Please reach out to helo@get5.io if you ever need some help or want to share some cat pics ;)

Warm regards,
Hi5 Team

From Top to Bottom

Jun 30, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you can compliment and Hi5 literally anybody in your company. It is sometimes nerve-wracking saying something directly to someone, upfront, especially someone who is a superior in your team. Hi5 allows an excellent platform to say kudos without the awkward encounter!

Cons: It took me a while to get used to the features and find out how best to customize my Hi5. It does also take a little while to load the page/entries that you want to view.

Overall: The platform and concept is excellent for a dynamic team such as ours. It gives the sense of everybody being able to interact on the same level while maintaining professionalism. With a company such as DigiBlu, Hi5 has added much value to our credit and reward system within the fraternity. It creates a positive and congenial environment From Top to Bottom. A definite recommend!

Vendor Response

by Hi5 Technologies on July 02, 2019

Hi Keroshen!

We love what what we're hearing: that your team is using Hi5 as a platform to stay engaged, motivated and close the gaps between management and employees!

We are looking into improving the speed of Hi5, thanks for pointing that out!

Keep up the Hi5'ing,
The Hi5 Team

been using this software for a few weeks and it's boosted company and individual morale

Jul 10, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it's easy to use, you can give hi-5s to anyone for just about anything (that brings value into your life)

Cons: we're only limited to giving 10 hi-5s a month. would like to sometimes give a few more. There's always someone worthy of receiving an acknowledgement.

Vendor Response

by Hi5 Technologies on July 11, 2018

Hi Palesa!

Thanks so much for leaving this review :D

I see you've listed in the cons that you can only give out 10 Hi5's? We recently published an update which gives everyone 5 x Hi5's per week! If you haven't given out all your Hi5's for the week, you lose them. You get a new batch every Monday morning.

You can use the Give Gauge (under the My Status tab) to keep track of how many Hi5's you have left to give.

Let me know if you have any questions - I'm happy to help!

Warm regards,
Sharné

Feedback

Jun 18, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Recognition of staff helps a lot. The leaderboard on who gives the most is also great.

Cons: For some reason, when you move into a new month, your hi5s from the previous month can no longer be accessed in terms of backing someone else's hi5. This is always odd when someone gave a hi5 on 31st of the month and you only see it on 1st of the new month.

Overall: Sharing successes across the company with Hi5 is great.

Vendor Response

by Hi5 Technologies on June 21, 2019

Hi Uwais!

Hmm, this is a great insight on backing of Hi5's, especially if the month ends in the middle of the week!

We've already added this to our list of items to improve on.

Please feel free to reach out again at help@get5.io

Sincerely,
The Hi5 Team

Hi5 Review

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: It is easy to use, user friendly and is an exceptional performance evaluation tool in the work place.

Cons: nothing - it is excellent, no cons especially the upgrade of outside users.

Overall: Performance evaluation if easy measurable

Increased the morale of staff

competitive spirit amongst colleagues

Vendor Response

by Hi5 Technologies on December 10, 2018

Hi Zoah!

Happy Monday and thanks so much for the stellar review! Please do let us know if you ever get stuck - there's a Hi5 Hero waiting to help you out!

Just email help@get5.io.

Warm regards,
Sharné

Hi5 Review

Jul 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The visibility - Sometimes we don't always see what our colleagues are always doing, this way we can give credit where credit is due/

The ease of use - The user interface is not at all complicated and well created. Makes giving a hi5 easier.

The company values that can be attached to the Hi5 - Just gives that additional visibility

Cons: Haven't found a con as yet ;-) It is a well written application.

Overall: Like I've mentioned above, the visibility is the biggest thing. Now that we can see where each of us are excelling, we can plan around this. I've already recommended this product to a family member of mine that is a manager in another firm, and he is seriously considering it.

Vendor Response

by Hi5 Technologies on July 23, 2019

Hi Rudi!

Wow, thanks so much for leaving such a stellar review! We really appreciate your positive feedback.

We're looking at improving visibility while still retaining enough privacy so that people are not afraid to say what they really think.

Please reach out to us with more details on what you need in terms of visibility, email us at help@get5.io.

Warm regards,
The Hi5 Team

Fun and insightful

Jun 18, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It's quirky and prompts you to actively recognise your colleagues and get valuable feedback.

Cons: The mobile app does not have the same functionality as the desktop ie: limited.

Overall: Building a new culture and evaluating morale. The platform helps with providing a tool to cultivate this.

Vendor Response

by Hi5 Technologies on June 19, 2019

Hi Natasha!

Thanks so much for leaving a great review! We appreciate your feedback.

We try to keep the mobile apps as simple & easy as possible, while the Desktop apps offer full features. We are continually reassessing which features need to be added to mobile, depending on client feedback and usage.

Thanks again,
The Hi5 Team

Brilliant and Powerful

Jun 12, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy, interesting and exciting to use. We are always busy with work and hardly complement in person. This platform has minimised time and effort by giving us an option to acknowledge colleagues at the comfort of our desks.

Cons: I have not really discovered much that i do not like about the software as i am still a new user.

Overall: I think it has played an excellent role in team building.

Vendor Response

by Hi5 Technologies on June 14, 2019

Hi Diana!

Wow, we're so happy that Hi5 has helped you recognise your co-workers! Thanks for leaving your review.

Please reach out to us at any time you may need some help, or just want to say Hi.

Warm regards,
Hi5 Team

Great Recognition Platform

Jun 21, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and opportunity to give recognition on the company core values

Cons: It needs to load a bit more quicker as it takes a while.

Overall: We are solving the issue of low performers or unseen team members by bringing them to light as valuable members of the organisation.

Vendor Response

by Hi5 Technologies on June 26, 2019

Hi Taryn!

We LOVE what you said, "We are solving the issue of low performers or unseen team members by bringing them to light as valuable members of the organisation."

It's so great to hear that Kia employees are benefiting from using Hi5!

We are looking into the issue about slow loading time - thanks for bringing it back to our attention.

Warm regards,
The Hi5 Team

Hi5 is really easy to use and the SUPER easy to implement and train the team on.

Jun 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: Ease of use

Its different from any other performance management systems

Instant recognition

Builds team morale

Cons: I can't think of anything negative about this product. It really is very simple to use and implement in the business.

Vendor Response

by Hi5 Technologies on June 27, 2018

Hi Alison!

Thanks so much for taking the time to leave a review - we really appreciate your feedback!

Please let us know what we can improve on?

Warm regards,
Sharné
Hi5 Hero

Employee Recognition - Great For Small Biz

Jul 01, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to set up the team and start dishing out recognition for good work. I also really liked how everything is phrased/the tone of voice - it fits our company really well.

We are a small team and this is perfect for us - we fit in the free segment

Cons: Sometimes it hangs when transitioning between screens.

Vendor Response

by Hi5 Technologies on July 08, 2019

Hi Jack!

We're super excited to have StreamGo onboard!

Thanks for leaving your review :) We're continuously implementing improvements to the loading speed of Hi5. Please hang with us until we get it to run more smoothly ;)

Warm regards,
The Hi5 Team

The future of performance review and feedback

Jun 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The software is easy to use and makes showing appreciation easy in a culture where the art of giving positive feedback is sorely neglected. It is a fantastic move into the future of employee appreciation as it allows a more agile and cumulative approach to the performance review nightmare that everyone faces at the end of the year.

Cons: It doesn't take into account the people within the company who do not work in a team. the only person that sees what these people do is the manager and sometimes the client. This can cause a skewed view when it comes to overall performance within the company.

Overall: Hi5 is easy to use and understand as it mimics the structure of modern social media.

Vendor Response

by Hi5 Technologies on June 26, 2019

Hi there!

We really appreciate that you took the time to leave us a great review!

We hear that a lot; that some people within companies don't work closely with others and therefore might seem as though they never do anything Hi5-worthy

However, as you mentioned, most people have at least a manager or a client that they work closely with. It's very important for those manager to Hi5 their team members in order to make sure their achievements don't slip through the cracks.

Likewise, each Hi5 user has a unique QR code and link for External Hi5's, which enables clients to give them recognition!

Check it out on our Features page: www.get5.io/features/external-hi5s

Warm regards,
The Hi5 Team

Bang for buck and value where you didn't expect

Jul 19, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The application is easy to use overall. Where we were unsure, support was very responsive and provided solutions. We initially were looking for 360 reviews but the peer recognition was a great value add and the ability to track how company values are applied is useful.

Cons: There were some limitations in terms of the 360 reviews, however they have just released a new feature that should resolve most of these limitations. We did find a few bugs but response from support was quick and these were resolved or are in the process of being resolved.

Vendor Response

by Hi5 Technologies on July 23, 2019

Hi Martin!

Really appreciate your feedback, and the fact that we can work together to improve Hi5!

Please share your thoughts/comments on our new feature Pulses, once you're able to test it out.

You know where to find us ;)

Warm regards,
The Hi5 Team

Great tool for launching

Jul 02, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is great for creating awareness, and gets a lot of activity and engagement form the employees. I found it very easy to access and use.

Cons: I am not sure how much training was done to ensure that the communication around the system complements it. if maybe the administrators of the system can be assisted with some guidance of how to incorporate the system to a bigger change process, be it culture or values, but it can't be a stand alone, neither can it be regarded as a culture change system.

Vendor Response

by Hi5 Technologies on July 08, 2019

Hi Thami!

We really appreciate your review and the feedback on training Admins on a change system as a whole, with Hi5 as a tool to facilitate this.

We have Hi5 partners all over the world who can assist in implementing culture change and growth in larger companies like Kia. You can check them out at www.get5.io/partners-directory

Please reach out to us at any time if you have more juicy feedback - we love it!

Warm regards,
The Hi5 Team

Hi5 For the Win

Jul 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like it because it enables me to recognize my colleagues on a public platform.

It helps me give them positive feedback and show them that I appreciate their efforts in delivering quality work.

Cons: It can be very slow at times. I don't always has time to wait a minute for a page to load.

Vendor Response

by Hi5 Technologies on July 18, 2019

Hi Kim!

Really appreciate your feedback - we had one of our senior tech team out to your office today to troubleshoot the slowness you guys are experiencing.

We will send feedback to your Admin as soon as we've found a resolve!

Warm regards,
The Hi5 Team

Hi5 - time consuming

Jul 02, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
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Pros: -It reminds me of a peer's birthday

-Uplifting when extra effort is appreciated

Cons: -Notifications are annoying

-Could affect productivity in a minor way

Overall: Issue 1. Numerous colleagues waste time selecting the "perfect" profile pic for their profile

Issue 2. It does not include everyone, indirect field labour such as supervision working in factories do not have access to computers or internet neither do they on smartphones (only during lunch)

Value adding? Could be rewarding to see appreciation for hard work, also.. we are paid to work. Not sure how I feel about this app.

Vendor Response

by Hi5 Technologies on July 10, 2019

Hi Mariska!

Thank you for taking the time to give us feedback

We understand that Hi5 is not for everyone. We also know that it's difficult to make time to appreciate your co-workers, and we never want Hi5 to hinder this.

Hi5 is a tool to facilitate employee recognition, feedback & engagement, and we love that you find it useful for uplifting your colleagues!

Please reach out to us at help@get5.io so our Support team can help you out ;)

Warm regards,
The Hi5 Team

Capterra loader

Hi5 is very well used product in our company.

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: That I am reminded of birthdays. That each person can receive individual feedback.

Cons: The agency reviews for internal performance are extremely long.

Overall: Everyone gets great encouragement to work hard so is extremely helpful to up moral.

Vendor Response

by Hi5 Technologies on February 13, 2019

Hi Bronwyn!

Thanks so much for leaving your review - we appreciate your encouragement & honesty!

We are looking into ways to make the rating process even simpler and quicker - you should see some changes in the upcoming months!

Please feel free to reach out to us at any time at help@get5.io

Warm regards,
Sharné

Great service/product

May 31, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It have help us to motivate each other to work hard in order to get a hi5 in a team in such a way that we will recognize a person that is doing well in a team

Cons: the person that have most hi5 does not appear as a leader on the leader board.

Overall: The Problem of Team member not being recognized

Vendor Response

by Hi5 Technologies on June 04, 2019

Hi Thulani!

Thanks so much for leaving your review ;)

We'll add your request for a Hi5 Receiver Leaderboard to our feature request list! At the moment only the Admins and Line Managers can see who receives the most Hi5's, and Employees can see who gives the most on the Hi5 Leaderboard.

Happy Hi5'ing!
Sharne

Hi5 The Perfect Way To Show Appreciation

Jul 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and to customize for any organisation in any sector.

Cons: I have not found anything yet which I like least about this software.

Overall: We are motivating employees and thus creating a great working environment for all !!

We are able to show appreciation better and track performance statistics as well.

Vendor Response

by Hi5 Technologies on July 23, 2019

Hi Stewart!

We're so happy to hear that you're enjoying Hi5! Please don't hesitate to give us some candid feedback if there's anything we can improve on

Email us at help@get5.io

Warm regards,
The Hi5 Team

Hi 5

Jun 28, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: That you can let a colleague know they doing a great job or that they are just an awesome person

Cons: being forced to give Hi 5 every month. Then having to give Hi5's just because you need too. It annoying and not sincere

Overall: Its OK, I really cant say i love it, but I'm not mad at it either

Vendor Response

by Hi5 Technologies on July 02, 2019

Hi there!

Thanks so much for leaving your review - it means so much to us when our users give candid feedback!

We're sure your colleagues appreciate the ongoing recognition, but we understand that sometimes you're too busy or haven't noticed any commendable work at the office. Hopefully you've been receiving recognition as well!

If you ever need some tips on giving recognition, let us know and we'll arrange to host a 30min Recognition Workshop at your company.

Warm regards,
The Hi5 Team

CJ's Hi5

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Ability to reward staff for good work

Cons: Nothing to dislike, I did however switch off my notification emails from Hi5 as I have too many other mails to get through.

Overall: Hi5 is continually developing and improving their systems so that is always a plus

Vendor Response

by Hi5 Technologies on November 26, 2018

Hi Carvin!

We really appreciate that you took the time to leave us such a positive review! Please don't hesitate to get in touch if you ever have any questions or concerns - a Hi5 Hero is always standing by at help@get5.io.

Warm regards,
Sharné

User experience

Jul 18, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: It is always nice when you get a Hi5 and when you also give one to a colleague. Motivates teamwork and celebrated great humans.

Cons: Not easy to join an organization sometimes. And the UI can be a bit confusing at times. there is too much going around.

Vendor Response

by Hi5 Technologies on July 23, 2019

Hi Kamva!

Really appreciate your feedback! We're actually focusing on improving our UI in the next few months, so we're happy to brought it up!

We're always looking at ways to make Hi5 better and rely on users like you to let us know ;)

Warm regards,
The Hi5 Team

Hi5 is a Hi5-worthy platform

Jul 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like how interactive the platform is and how fast the customer support responds to queries. Also, it's really great that Hi5 has been made available on Desktop, Android and Chrome, this makes it easily accessible which is a huge plus!

Cons: There is nothing that comes to mind which I am unhappy about regarding the Hi5 software.

Overall: Using Hi5 has brought all of us as a department closer and allowed us to truly connect. We share openly now and there are more meaningful relationship being formed because people know they are appreciated, who appreciates them and what they're appreciated for, which inspires people to be and do better.

Vendor Response

by Hi5 Technologies on July 23, 2019

Hi Lubabalo!

We what we're hearing! We built Hi5 to help companies grow, become more happy and human, and to drive great company culture!

Please feel free to reach out to us at any time you may need some help at help@get5.io

Warm regards,
The Hi5 Team

Hi5 Review

Feb 19, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It elicits honest 360 degree review feedback.

It recognizes and rewards.

The service and the openness of the team to feedback.

Cons: It is quite slow and can take quite a while to complete multiple reviews.

Overall: Getting open, honest and comprehensive reviews for our consultants.

Vendor Response

by Hi5 Technologies on February 20, 2019

Hi Kathy!

Thank you so much for leaving your review :) We appreciate your honest feedback and are constantly looking at ways to optimise our speed and ease of use!

Warm regards,
Sharné

Hi5

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Keeps our company connected as we are based in different regions

Cons: Limits on the amount of Hi 5's you can give

Overall: Good

Vendor Response

by Hi5 Technologies on June 26, 2019

Hi Nina!

Hi5 to you for leaving us with your stellar review! We really appreciate your effort :)

We limit the amount of Hi5's you can give (5 x week) in order to give more weight to the appreciation shared. 5 Quality Hi5's is better than many non-specific ones!

P.s. you get rewards when you give all 5 quality Hi5's away in the week!

Warm regards,
Sharne

General Feedback

Aug 06, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1) We love the ability to have internal team members review each other and raise visibility of the areas that are important to the team

2) I love the 'TV' which we have setup in the office to have the entire team see who is being recognized and for what

Cons: Some of the areas around the Values display descriptions rather than values. Also when it comes to the layout of the menu items I don't always find it intuitive. I sometimes have to poke around to find what I'm looking for - most recently the reports after we conducted a 360 review. In short, the administration GUI could be a little simpler.

Overall: Love the visibility of our values, goals and recognition. Its been a positive influencer for the entire company and can be a useful tool in small teams in big organisations.

Hi 5 is absolutely amazing

Jul 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The ease of use and how everyone in the organisation enjoys it.

Cons: Nothing. The software delivers exactly on what it promises.

Overall: It's been amazing. It boosts staff morale. It allows easy sharing of information between our Business Units.

Vendor Response

by Hi5 Technologies on July 23, 2019

Hi Msizi!

Thank you for leaving us such a great review! We appreciate that you'd take the time to tell us that you Hi5!

If you ever need some help, please reach out to help@get5.io

Warm regards,
The Hi5 Team

How to feel good

Jul 02, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the look of it, it sure is inviting. The app is user-friendly and I love the gifs (they are funny)

Cons: I just don't like the idea that I constantly receive emails that reminds me of "Hi-fiving" someone. To do that on birthdays will work.

Overall: One finds out what people like about you, the recognition after completing tasks are also on point via Hi5

Vendor Response

by Hi5 Technologies on July 18, 2019

Hey Cathlin!

Thank you for the feedback and review!

Hmmm, I see you rated Ease of use as a 3/5 - why is that?

In terms of the email reminders - some users need more nudges than others ;) If you'd like to stop receiving these, you can opt out by unsubscribing.

If you need any help, please reach out to us at help@get5.io

Warm regards,
The Hi5 Team