Who Uses This Software?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!


Average Ratings

1358 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Annual plans receive 10% discount
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • FreshBooks
  • www.freshbooks.com
  • Founded 2004
  • Canada

About FreshBooks

Let FreshBooks crunch the numbers for you. From your Dashboard, you can conveniently access important reports (like profit and loss) and skip the math headaches. You'll save time and make tax season stress-free. Try it free for 30 days, no credit card required.


FreshBooks Features

  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Point of Sale (POS)
  • Purchasing
  • Time & Expense Tracking
  • Training Management
  • Vendor Management

FreshBooks Reviews Recently Reviewed!


It's like having a personal accountant

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: My favourite thing about Freshbooks is that you can take pictures of receipts and the software will save and file them. This makes doing taxes so much easier because all your receipts are at the tip of your fingers in an organized way. The statistics that are present on the home page makes it easy to find your monthly projects and assess your books. This tool is a life saver and is so easy to use.

Cons: The fact that the software is on the cloud poses some security risks, especially when you're the sole proprietor of your business. Also, with it being on the cloud, If your internet decides to act up when you really need to access your books, you can get very frustrated very quickly. The cloud isn't solely a con though, because it saves a lot of space !

Provided great accounting solutions for a small business.

Feb 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I like most about this software is the friendly customer service and the great ease of use that comes with it.

Cons: What I like least about this software is that it is in a different country and makes it hard to find a good time to communicate.

Overall: The benefits I get from this include the ability to get help in accounting help.

New Freshbooks seems incomplete and missing features

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Exceptional user experience. New team collaboration tools, estimates, and projects. Multiple businesses. Settings are context-sensitive.

Cons: There are no product or service records. There is no inventory tracking. Lacks expansive customer records.

I love the cloud accounting

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the cloud accounting part of freshdesk as well as the support team they have. They are always there to help and answer any questions you may have.

Cons: I hate much they can contact you and how pushy they can be sometimes! It does get a little annoying sometimes!

Overall: I love the cloud acconting software part of it!

It's made me more efficient and helps me manage my time better

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Keeps excellent records and easily accessible: impressive and professional designs; Helps me manage my expenses and invoices and it's great when it comes time to do my taxes.

Overall: Manage my time better; keep track of expenses for tax purposes; have had numerous compliments from clients about the professional looks of my invoices and other reports.

Capterra-loader

It's amazing to use . The functionality is excellent and user interface ease makes it very appealing.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The user interface and ease of creating invoices , streamlining time tracking are few features which make it my favourite.

Cons: The factor that I like least is manual entry for several features which takes most of the time . Hopefully , this will be ruled out soon.

Capterra-loader

Cloudbased and easy to use!

Feb 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to use. Setting up an account, my services and invoice and estimates template was really, really easy. The best part is that it's all cloudbased, you don't need to install any software, pretty great.

Cons: I wish multi-currency support was better, but besides that there is nothing wrong I could think of this software

Overall: Freshbooks allows me to generate invoices really fast, so I don't get paid late anymore!

Capterra-loader

Software that offers the possibility of expanding horizons for my company

Feb 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I like the most about the software is that it covers all aspects of my company to compete internationally, send work proposals, prepare an estimate of the project, monitor the execution. Once the project is completed, invoice and collect by any available means. The most important thing is the control of expenses and the ability to make fixed payments, which allows us to focus on our work.

Cons: What I like the least is that the packages have a limited number of people with the ability to control software for small businesses. In addition, an extra payment must be made to delegate the responsibility to the administrator and due to the increase of clients, since the software starts in the jobs proposals

Overall: The benefits I have is the administrative capacity to support an internationalization campaign for my company, with a database that allows the management of projects that may arise with this strategic alliance

Capterra-loader

Accounting software for my professional work

Feb 18, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like about the software is to be able to make work proposals with clients in other countries and once the work is done, billing and collection through any means of payment available online. At the same time, it allows me to control expenses and progress in each project, competing with large companies in the sector

Cons: The least I like for this software for entrepreneurs is the packages designed based on the number of clients they have in their portfolio, which I think is a bit limited since at the beginning of all commercial activity, all proposals are sent to potential

Capterra-loader

You can keep my business accounts in order with only having internet

Feb 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It has a clean and clear design, I can work in my company and take the finances to other companies, I save time and speed up heavy tasks and it helps me to keep the collection process up to date.

Cons: There are other software with better prices and with internet problems you disconnect from the application

Overall: Very good quality and utility levels, I feel very satisfied with the product, the software is easier to navigate than ever. It offers strong billing, mobile applications with all functions and other basic accounting tools.

This product is pricey!

Feb 16, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: What I like about this program is that is high simple and effiecnt. It make the working around my department a little easier.

Cons: In what I do, this does not really help me with the flow of my work. Also this is too pricey for what it is. A monthly subscription?

Capterra-loader

A great tool for work independientely

Feb 16, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Manage a personal mark the most of the time is difficult because you have to be aware of so many issues, specially the accounting and billing, but with Freshbooks you can handle this two issues simple and easily. This app that works in the cloud make the accounting and billing of your business and easy process, because you can create and send billing easily, even with you on logo or name on it, you can track them and make sure that your clients recieve and will paying, and you can add some specific topics of accounting to keep the trace of your budget and work efficientely.
This app save time, money and make that you can handle all the issues of your business by your own.

Cons: For me it was a little difficult in the beggining to handle some topics of this app, because I did not know anything about accounting and billing procceses but with some practice I learn and start sending billing and get the money for my work as an indepent worker.

Overall: Get the charge for my work from people outside of my country, they can pay me easily and I can send to them the billing, and also I can handle my budget and expenses in an very easy way.

Great user experience for a reasonable cost

Feb 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use and great customer service are two of the outstanding qualities of FreshBooks. Very attractive user interface which presents all my expenditures well organised and easy to read. Thanks to fresh book I will never have to deal with stacks of paper just to keep track of my receipts ever again, this is critical especially at the start up phase of my little business.

Cons: There are a few short comings for the price. The time tracking functionality is a bit of a hassle to use and I wish there was an easy way to facilitate discounting.

Capterra-loader

Very easy to use, intuitive, the best tool for small business

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The so simple to use, its fantastic, my wife and I use it for her clothing mall shop and its a bliss, no more messy linked excel sheets, this is great easy and fast.

Cons: Only cons its not able to customize for weird laws and rules of my country (Venezuela) but nothing you cant sort out around it.

Overall: Get it and use it with no remorse or regards, this is an awesome billing software for small business

Great invoicing tool

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: FreshBooks is hassle free to use, really simple yet super effective. Keeping track on your track of your payments is really easy.

Cons: For smaller business it can get a bit costly with the fee per month options. Otherwise I have no complaints.

Overall: Made our weekly orders and payments really easy to track.

A Great Software for Daily use

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is a nice software that helps with the finance and accounting in the organization. It saves alot of time that we used to put in for Billing and other purposes

This is great software for Self-Employed persons, as well as firms and consulting companies.

Feb 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is great for creating amazing looking invoices, managing projects, making payments and providing reports. Fresh books looks great with a modern design.

Cons: Fresh books takes a little while to get used to in terms of features and navigation but once you get used to the application it becomes increasingly efficient.

Overall: The invoicing, project management and reporting are relatively easy to use and very efficient. Fresh Books looks great as well.

Simple, easy to use, decent features

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a very easy to use interface. I can quickly find what I'm looking for and it allows me to keep track of pending invoices very easily.

Cons: You can't duplicate invoices from the mobile app, rendering the app almost useless for me. The current version of Freshbooks isn't integrated with some of the other software we use, mainly our CRM Hubspot and document program Pandadoc.

Overall: It allows us to send invoices to get paid.

Great invoice app

Feb 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Love the fact that we can personnalize all the invoices, makes the business look very professional and organized.

Cons: I think it is quite expensive compared to other tools I have used and with similar features. But overall support great.

I've had a great experience using Freshbooks.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that this software is simple and effective. With anything financial, it's important to know what you're sending where and to keep track of payments.

Cons: It is a little bit pricey to have a monthly fee to use. For a small business, this can really add up!

Capterra-loader

Good application for accounting services

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an incredible platform to store accounting data and bring a better administrative management in the company, it allows you to create invoices and record the balances balance of the whole organization, very easy to use

Cons: I would like the basic subscription to be broader since it only allows you to save five clients and sometimes the prices are out of reach medium and small companies

Capterra-loader

Now work is easy to manage.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tracking orders progress is very easy and sending invoices. Amazing grpahical user interface has made it very attractive and east to understandable. Tasks are easily manageable even when they are in bulk.

Cons: Freshbooks isn't very good for amazon seller or different Ebay seller those who have stock and inventory system, but overall it's an amazing software no doubt.

Overall: Work is easily manageable now and tracking progress is represented very amazingly.
sending invoices to clients is very easy to manage and check

Nice software for Invoice system

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Best online tool for Tracking payments and generating invoices, ease of use and having for performances

Cons: Need more features like adding acceptance of all kinds of credits and it should have to need PayPal support.

Capterra-loader

Very easy to track invoices and see progress of tasks

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I would say it has one of the best graphical user interface, I saw in my life.
Tracking tasks progress is very easy and representations make it very easy to understand.
The timeline is so beautiful and it's easy to learn and easy to use.

Cons: Not good for the businesses who have inventory or stock. They should add new feature also
otherwise, it's one of the amazing tools for business owners for invoices and tracking progress

I receive invoices from vendors via freshbooks and Im totally swtiching

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I receive invoices from vendors that use freshbooks and as a person that is not cutting the checks but just verifying payments make this a time saver for small business owner such as my self. Im able to view our ledger with the vendor. Im able to click on the details of each invoice and make payments with credit card.
I also get reminders and over all this save time for me and I believe for the vendor because they do not have to respond to emails about the acct.

Cons: Im not an operator of this but in the next few months we are in the process of switching over, if we can get our hard headed CPA to be able to some how work with Freshbooks. So many companies are comfortable with what they use and are not willing to move to something that is way more productive. Hopefully Freshbooks will make quickbooks realize they are totally falling behind what small businesses need.

Overall: As a person that a get invoices from the vendors the cloud service is what you'd expect and be able to view and pay the invoice anytime. Getting history of the acct is very easy and not needing to contact payable make life easy.

Great accounting Software

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the ease of use and all the features that they offer. Would recommend this to all my friends and family :)

Cons: There's not much cons about this product. It does what it says it does and perform well. Customer service speed could be improved on.

Freelancers Dream

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the ease and functionality of FreshBooks. It is easy to use and mobile friendly. It is portable and fun.

Cons: Creating multiple invoices in the mobile app can be tricky and confusing. Maybe a more robust mobile invoice?

good

Feb 15, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: love the software Easy Invoicing
good for business mangment and job
if you are self employed this software is for you.
contain all your needs
easy to start with

Cons: sometimes you need to think before install it because you have to mange you business first
then have good information in your mind about the business you are doing and your partner
not good for the beginners

Overall: help me to reach my goal
help me to be more successful in my business
has all my need and alot of information i learned after install it.

The software lets you create professional looking invoices within minutes! Its a lifesaver!

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. The templates are very very easy to use and fit most businesses. Its a lifesaver for small businesses

Cons: There are other softwares out there which help you create invoices as well. This ine rates a lil lower on overall quality.

FreshBooks is a very reliable and fast accounting suite for complex financial management.

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has the good import options. There is no accounting jargon. It has the terrific user interface and UI. It is very easy to set up. It has the flexible invoices. I liked everything in Freshbooks.

Cons: Every time, I need to fill the balance sheet. It doesn't have the integration with the e-commerce websites. There is a room for improvement.

Overall: FreshBooks is the site to beat when it comes to managing and tracking invoices, time, and expenses for the very small business that doesn't need full-blown double-entry accounting.

Great software for anyone looking for easy, efficient invoicing

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to accept payment online via a professional-looking invoice, knowing when my invoice was opened, and being able to send payment reminders automatically.

Cons: The only thing I feel is lacking with FreshBooks is the ability to send estimates that can be converted to invoices. This would be a great feature for me.

Overall: I use it for all my invoicing - love FreshBooks!

amazing UI for tracking payments

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Best online tool for Tracking payments and generating invoices I've seen online so far. Made my work very easy to track. One can usually perform much better at managing tasks while using Freshbooks

Cons: More functionalities could be added and some Global Credit card/ digital cards acceptance from invoices digitally - overall Experience is outstanding

Overall: Tracking payments, managing tasks and many more

Capterra-loader

we were using Excel - this was adopted and widely used for the last 5 years

Feb 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: this was adopted and widely used for the last 5 years. the reminders to clients is a big positive. i dont know of features that many others do not currently have as well but it just worked and we had very few issues integrating with the way we do business

Cons: we use some not so common products that are not able to integrate with Fresh Books but we stuck with it until we were able add billing to our main system. cant think of any issues.

Overall: we may be lagging technology a little but we sued it for 5 years and all went well

A fresh place to run when Quick-book gets confusing!!!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When your doing a million things in a day and then it the last thing you have to do before you go to sleep, you realize how much you love it. It very easy to understand and get all your information processed. I love the invoices. I was able to customize everything without an issue. I love Freshbooks.

Capterra-loader

Used to Use It, But Useless After Dropping PayPal Support

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I did like the interface and it was relatively easy to use. The reporting was also reasonably good (although no better than Zoho Invoice, the solution I moved to.)

Cons: As a freelancer, I used Freshbooks for several years. However, after they dropped PayPal support it became useless to me. As someone who works internationally 99% of my clients prefer to pay via PayPal so I had no choice but switch.

Overall: Freshbooks is a good, rich featured invoicing system that was, at one time, great for a solo freelancer like myself. However, after they dropped PayPal support it became impossible for me to use it any longer.

I've used Freshbooks for over a year now, and I think it's great~!

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of compiling reports, and I also like the ability to time track my actions and bill accordingly. I feel like this software does a lot of the legwork for me!

Cons: I wish Freshbooks had a more user-friendly mobile app, and I also wish they would integrate a way to track mileage within the app. That would make my life a lot easier!

Capterra-loader

Used FreshBook when it was first introduced...

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like all of it's capabilities to run my small home-business. I was able to track all my transactions in real time and prepare my taxes (sales tax, payroll tax, self-employment tax, etc. ) with great ease. This software is excellent for small to medium sized businesses

Overall: It was a great starter software. It helped me understand how this type of software can make my job easier. I could print invoices, check, accept credit cards, use a mobile app and so much more. Eventually we needed a system that had robust inventory capabilities. I would still recommend for consultants, and individuals with small business and simple accounting needs. Great starter program!

Capterra-loader

Fresh books was actually very easy to use.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The thing that I like the most about freshbooks is the ease use and also the functions and features which are much more advanced than other softwares.

Cons: What I don't like about this software is sometimes it gets stuck and the screen freezes. It does not happen all the time but sometimes.

Overall: My accounting problems were solved.

Freshworks is a brilliant, in house project and expense management tool, especially for freelancers

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: For someone active in the freelance space, Freshworks is a breather in the space of systematic account and invoice management. With a UI that is reliable, and understandable by laypersons, sing the tool has led me to consider outsourcing by billing needs for the first time! The tool is worth every penny!

Cons: As a new user who is unfamiliar with tools similar to Freshworks, I was disappointed that I could not access options to easily edit the invoice details or to customize the font beyond the options that I were presented with. Creating the balance sheet (of sorts) was a bit of a hassle!

Freshbooks provides extremely good user experience, context-sensitive settings..

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: As i said again it privides exceptional user experience in term of make it site easier and faster to navigate, to improve collaboration..

Cons: We cannot hold our product records using this application which is major drawback.. its lead to lack of inventory tarcking too

Freshbook is the Best cloud based accounting solution

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Freshbooks is the simple way to be more productive, more organized and to get paid faster, we can create and send professional-looking invoices in less than 30 seconds, set up online payments with just a couple of clicks and get paid up to 4 days faster, they've got fully featured mobile apps so we can track our hours, track our expenses, we can do all this stuff on the go and they've got a really cool feature that allows us to see when our client has seen our invoice for the first time to put an end to the back and forth of repeatedly sending again and again.

Cons: Least thing I like about Freshbook is reporting system. Availability of more templates will be very useful so I get to choose from many templates and acceptance of payments from all currency and auto calculation of my currency to USD without any manual calculation.

I've been running a business for more than 5 years now. The last 4+ years, I've been using FreshBook

Feb 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: FreshBooks reduced my time creating, sending, filing, and tracking invoices & expenses from ~30 minutes per client to ~5 minutes per client/partner

Cons: Other than doing a few free trials of competitors (see below in Next Steps), I don't have an across the board experience with various bookkeeping platforms.

Overall: I think the biggest con for FreshBooks is their pricing. Yes, it's reasonable.

I frequently use FreshBooks at work.

Feb 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about FreshBooks is what a great job it does on delivering invoices to our clients.

When using this software, I found it very easy. It is very useful to calculate the accounts of your

Feb 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It allows users to save and store customer information, and track the time employees spend working on each project. This can help you make informed business decisions and make your business more efficient. Have you noticed that you are spending too much time on a low budget project? Maybe it's time to let go of that line or reconsider the price.
You can synchronize with a bank account to automatically track expenses. This is a much easier method than inspecting folders full of receipts. The service is totally cloud-based, which means you're not tied to a specific computer or operating system. However, this also means that you need an Internet connection to use the software. In the days of free WiFi and mobile hotspots, this is probably not a problem.

Cons: When it comes to using FreshBooks for your online accounting, I can only think of a few drawbacks: in particular, FreshBooks does not allow you to make quarterly tax payment estimates, so you'll have to calculate them by hand or use a different program.

Overall: FreshBooks allows users to store and store customer information, and track the time employees spend working on each project. This can help you make informed business decisions and make your business more efficient. Have you noticed that you are spending too much time on a low budget project? Maybe it's time to let go of that line or reconsider the price.

Best tool for accounting and billing bookkeeping purpose

Feb 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: For invoicing and time-tracking Freshbook is the best tool, setting up a new account is easy , its feature of setting up services in the application is so helpful, there is availablity of free trial we can check all features in trial version there is no blocking of any features, it is very easy and convinient to use, it does whatever you want to do , I use mostly for creating invoices and espencives and also I can track expenses, alert customers after successful transactions they also have good customer suppourt, It helps to track how much monthly and yearly taxes that I should pay like this it helps to gain proffit by generating monthly, dialy and weekly billing .

Cons: I dislike about reporting system, I like to see some improvement by providing more detailed reports, also reduction in the price required, it should able to accept payment from all bank, other than that I like all features that lack in other accounting software.

Capterra-loader

Freshbooks is an incredible point of support for those who manage projects

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It allows you to orient applications to your business, your new projects, whether personal or work, in this cloud-based app you can manage the key elements of a project in a fresh, modern and easy to understand way.
You do not need to invest your money blindly, you can do a free trial, but be careful because the facilities of the tool will convince you to invest in it.
Freshbooks has an excellent graphic design!

Cons: for the moment I have not gotten a negative point.
the tool has an amazing development and that unfortunately must be paid

Overall: this tool allows me to include within the planning of a project, each of the aspects considered by the PMI, with a design bastate according to the current times.
I like it!

Very intuitive user interface.

Feb 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is very useful especially if you need to liquidate expenses after a client meeting is over.

Cons: I think there are very few cons but I do think the metrics, goal setting, and reporting features can be improved.

The program can be challenging to navigate at first but it's excellent

Feb 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: FreshBooks is a great time saver. It is instrumental in sending simple invoices to customers. I recommend this program for all small business owners.

Cons: It is frustrating that when sending an email, I can not attach a PDF, rather it includes a link. It can be frustrating to download the PDF from FreshBooks and then send it via my personal email. I'd like to do everything in one place.

invoicing not accounting

Feb 10, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: - repeating invoices can run automatically
- easy way to accept credit cards without taking down card numbers
- clients can login to view their account
- client statements available
- can share the platform with your accountant
- links to a few different merchant processing accounts
- customer service is great

Cons: - this is not accounting software (no dual entry, no GL, no auto-generated financial statements or balance sheets)
- can't have more than a handful of auto-pay clients without upgrading
- can't have too many clients without upgrading, unless you are ok with deleting past clients
- ends up being pricey when it's only utility is invoicing

Overall: Great invoicing software with great customer support.

Freshbooks makes my life easier

Feb 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: freshbooks is very easy to use , does whatever I wants to do, I heavily use it for invoicing and tracking expenses and result of two have performed very well for me , I also liked that they themself calculate Stripe fees and expenses. Freshbooks offers good customer suppourt, solve any problem very quickly and they listen to my feedback.

Cons: It would've been nice if Freshbook supported all country currencies, I wish better reporting system is available so detailed reporting could've provided.

Freshbooks is great for entrepreneurs and small businesses.

Feb 09, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and friendly for non-financial folk. It is a great choice for clients, I've received great feedback from clients regarding our invoicing process and I attribute a lot of this to Freshbooks.

Cons: It is missing some robust customizations that larger companies might need. It is great to get you started, but you may outgrow it after a few years. It is not robust accounting software, but really good invoicing software.

Overall: It is a great tool to use with my clients and makes their interaction with invoices easy.

Freshbooks is fantastic accounting software

Feb 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I've been using Freshbooks for a long period of time. Estimation and time tracking feature of Freshbooks are very useful for me with accountability. Freshbooks allows accepting online payments regardless of place. My business changed rapidly after I started to use Freshbooks. Freshbooks have very good expense tracker and invoicing features which helped our team to stay updated. The interface of Freshbooks is a very simple even person who is bad with numbers can easily work.

Cons: The problem that I'm facing with a new version of Freshbooks is that we do not get invoices based on the logged times it is generated for a particular date range, which is very difficult if I want to create invoice within a day, I hope Freshbooks will change this problem in future updates.

I found it hard to navigate through the screens at first. I had to contact customer support a few t

Feb 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: After I got used to it, I found it was pretty easy to use. The customer service team was very professional and helpfu;l.

Cons: I think it is way too high priced. I have seen and also used other comparable software products that were much lower in cost.

Overall: Faster results

FreshBooks review

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Organizes online payments, so no switching back and forth between screens or web pages. Makes running a small business easy!!

Overall: Organizing my business can be challenging, as anyone knows. I like a product that allows me to do this with minimal effort. only "problem" i need to get used to is using this on tablet; I have to use my laptop most of the time. however, this might be my issue though!

The best

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best based small business accounting software, I can Send invoices, track time , manage receipts and expenses.

FreshBooks is an important tool that my business uses every day.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, convenient, time saving! It makes sending invoices to customers incredibly easy. I can't imagine going back to before.

We have used freshbooks for the last few years and have been very pleased!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The cost is very minimal and the fact that we can keep track of all of our different bills to different companies and have them all in one place makes billing a piece of cake.

Cheaper and better then Quickbooks Online for IT consultants

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When I started using Freshbooks I was impressed with the ability to send mail with just a click. Some clients just want a printed invoice. The second reason I picked freshbooks was because of how automated it made things. I can setup reoccurring invoices with auto pay from a credit card. It can also put on late fees and send reminder emails for late invoices.

Cons: It does not email a pdf, it sends a link. This is nice so clients can see a history as well as the invoice but when someone asks for just the invoice I have to login, download the pdf and then send it via email.

Overall: Easy to use and get started. Automated payments and invoices.

Easier way to process payments for my clients and to manage finances for my buisness

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: What I liked most about this software from my experience of using it every week is that I get to have all the financial information I need in one place where I can sort the data how I want it.

Cons: What I liked least was that it was sometimes a bit hard to use as some features aren't defined too much.

Use it weekly for freelance and love it.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: This software takes care of everything I need for invoicing, keeping track of income, and also tracking expenses. It really works well for all of these things.

Cons: I wish that I could do time tracking within it, but I don't think that exists (as far as I can find).

not a good substitute for quickbooks

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: i used an online version and that is convenient to use on any device with the data following you. had most features needed; email invoicing is best feature

Cons: i used an online version that was crippled when the internet went down; some important features were missing

I use FreshBooks at work for expense tracking, it is a very helpful tool.

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: FreshBooks is very helpful with keeping expenses and billing histories organized. There are a variety of features that allow you to pull up and track an individual's invoices.

Cons: It's monthly cost is fairly expensive and it's bank reconciliation capabilities are poor. It does not have all the accounting capabilities I would want, but it is nice for invoices.

Capterra-loader

FreshBooks, An excellent way to have your finances up to date.

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is a very useful application to manage your finances, make charges, have your bills up to date, manage payments of services, have in one place your income and expenses and more, I love especially in my area of systems and IT is required have a collection order to each, depending on the system or the client are handled different hours of work, freshbooks allows you to handle this easily and quickly, being extremely useful in the financial aspect of your small business or if you work alone, it is very good and easy to use, it helps you maintain a financial order and knowing how to manage your money with it is easy.

Cons: It is difficult to find something bad in the application, I think the main thing is the calculation of taxes that must be done manually, this is what they should improve since it is different for each country and a configuration for this aspect should be implemented, as for the Cost depends on what you need and know how to choose the plan that suits your business.

Overall: The benefit is great, it allows you to manage the financial area of your company or yours easily, without being a professional in the area, it is perfect for freelancers or small / medium companies.

Capterra-loader

Easy to work with

Feb 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It makes life easy to track your business no matter where you are. We can also use mobile, tablets or smartphone to track everything.

Cons: At the starting oy can be a bit complicated to understand and manage if you have too many bills and payments coming on from many customers.

Great product for a small business, quick and easy to set-up.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Freshbooks makes it easy to create and receive quotations and invoices.
For a business like ours, this is very handy as we are unable to use Paypal to pay invoices.
The ease of use of the software makes it very user friendly and we have recommended to many suppliers.

Capterra-loader

Very nice software, the best place to handle all accounting

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: A very easy way for invoicing, accepting online payments and keeping track of expenses. Well desgined interface.

Cons: I experienced some minor problems when I started to use it, but the customer support helped me out very promptly.

Great product, not as user friendly.

Feb 07, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This product has a lot of features for a very affordable price. It offers way more standard features than other companies for the price.

Cons: It can be a little confusing to set up. I was thinking that it would guide you through the process but you have to do quite a bit of reading and calling support to figure out what everything means and what to do first. For this reason I cancelled.

An easy way to manage your books

Feb 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fresh books is relatively user friendly and provides unlimited access to your data and take billing to another level

Cons: I do not like that you have a single entry accounting only offers and also it has an expensive monthly cost

So easy to use, invoicing and payments are a breeze.

Feb 06, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: This program is easy to use, invoices look clean. I like that you can see when a client has paid an invoice. The customer service has been excellent so far as well.

Cons: The features are a bit limited, its difficult to set up multiple invoices for the same client and it would be nice if there were more invoice templates.

easy to use, organized, secure software

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy invoicing, beautifully designed, functional, organized, easy and accessible, makes invoicing painless!

Overall: easy and painless work!

it has been beneficial for my business. The user interface is simpler than some of the others.

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User interface and labeling is way more intuitive than the largest competitor who many people use with many YoUTube tutorials and other efforts to learn it.

Cons: The invoices are a bit unusual but then got the hang of them. The sub line item addition was kind of not easily viewable.

Very easy to use

Feb 06, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Made very simple and easy to use. Mainly use it for recording payments and keeping track of spendings.

Cons: this app is great but sometimes there's lack of instruction for certain things. Maybe would like some YouTube tutorials on it

Capterra-loader

Excellent Support

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: point and click simple accounting. Getting new hires up to speed takes no time at all. Much easier than our old quoting system.

Cons: I wish there was better bank integration like mint.com has. Automatic transaction monitoring and tagging.

Capterra-loader

Excellent Client Billing Solution for Freelancers

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact clients can pay retainers and then future projects can pull from those retainer funds. That was a tough feature to find that Freshbooks provides. Also the UI is so easy to navigate and use.

Cons: I am using an old free plan that is limited to 3 clients so I reach limits quickly and find the need to archive clients occasionally. Once you're making consistent income with clients, however, the monthly payment is a no-brainer to support development.

Overall: Freshbooks allowed me to instantly setup clients with their own unique portals and accounts to collect payments. For a consultancy or freelancer, this speed to market is invaluable.

Capterra-loader

Loooooove Freshbooks!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of initial setup and use are the best things about this software. I love that I can save items and re use them on future invoices. Only takes a minute to create and send a new invoice or estimate.

i love how easy it is to use this program i love it

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: you will understand everything on this program the interface is so friendly to use you never be lost on this program

very useful application for invoicing and reporting.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: once you define your invoice no. syntax the app automatically generates the next one
easy customizing of all individual fields
smooth workflow from proposal to invoicing to credit note
Very easy scanning of expenses and assignment to customers

Cons: Don´t support german tax reporting necessities. I had to extract figures from standard reporting like P&L, VAT,...

Overall: it helped me to manage all my expenses and invoices at the beginning of my solopreneur career

It is an intuitive program with features to manage clients, send invoices and process payments

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Easy to use
Excellent customer service
Good mobile apps
Well-designed UI
Attractive invoice templates
Varied integrations

Cons: Single-entry accounting only
I think their Limited set of features is a minus as well as the Expensive monthly cost.

Capterra-loader

Excellent application to generate invoices

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is a good platform to make professional invoices and send them to customers in an easier way and have a good established cash flow route, besides it allows you to schedule payment reminders. Very practical

Capterra-loader

Awesome

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love have easy it is to understand how to use it. I also love all the options to track things. Very user friendly

Cons: I dislike how many steps there is to get to everything. You have to click on quite a few things to get into anything.

I use it for a small from home business

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very easy to use, it makes it very easy to keep my money spent and earned in order

Easy to use and manage

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Invoices all in one and able to add clients with ease without needing to re-enter information all the time.

Cons: When adding clients, company name is at of instead of client name so makes it difficult to organize

I like the new version as it seems like a much more polished product.

Feb 06, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It has a great user experience which allows my team to easily collaborate and estimate project totals.

Cons: The only bad thing I would say is that there is really no record or inventory which doesn't allow me to track my employees or customers.

Our new company started and we needed something quick and affordable for our accounting needs.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly. It was easy to create expense reports as our technicians need to submit expenses daily. Time reporting was a breeze as well. Making any changes necessary was easy and self-explanatory.

Cons: Transferring information from our credit cards into FreshBooks. As this system was new to our company, it was difficult to figure out how to get our expenses pushed over from each individual credit card.

Overall: Being able to capture our employee expenses and time reporting as accurately as possible.

Capterra-loader

My business in my hand with Freshbooks

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I never could have imagined that make billing, payments and control my budget as a freelancer it was so easy until I find Freshbooks, in two or three clicks I have a formulated ready to people for pay me and I can create my bills without any complication, this app also accepts payments from so many countries and in different currencies, that is a great deal when you are a freelancer. Freshbooks also offers the possibility to use in another devices like smartphones and tables, so you can always keep in trace about your businees no matter where you are.

Cons: It was a little difficult for me to start because my knowledge of adminsitration processes are so limitated, but with the time I can handle the app for my own and get the most of it.

Overall: The possibilty to manage for my own the payments, billing and budgets of my business, and not need a external person for do that work for me.

Capterra-loader

Freshdesk is a product that definitely needs some modernizing.

Feb 05, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Freshdesk is a great helpdesk for getting started. It has lots of features but they don't help with anything outside of customer service.

Cons: The customer service is pretty horrid. Even as a modern helpdesk, Freshdesk doesn't tick that many boxes for me. It's as if customer service is a chore whereas other products understand customer service to be an asset.

Capterra-loader

Manage the accounting of your company in an easy way

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Freshbooks offers the possibility to manage your accounting, budget, payments, expenditures and billing in only one app. This wondeful app allows you to manage your accounting in a very easy way, and is not neccesary an expert on finances. With Freshbooks you can save time and money, making billing and payments so fast, you can also speed up your charges and control the money in and the money out, making a direct tracing of how your business is working.

Cons: When you start to use an app like this you have to be aware about what are you doing qith your payments and billings, you have to focus and have a constant tracing of your finances, because if you have so many clients you can easily be lost between all the payments and bilings that you do. Another issue is that I recommend to have a least some knowledge about accounting and payment processes this will be a big help to get the most of this app.

Overall: Freshbooks was the best option for us to keep up trace of the payments of billings of the bookstore, we can easily sells our products through internet and and see how our sales increased, because we can manage all the procees with buyers in only one app.

Relatively user friendly

Feb 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Fresh books is relatively user friendly. It has insightful dashboards and the reports are easy to access.

Cons: There was definitely a learning curve when switching over to Fresh Books. It looks a bit of time to figure out the system.

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Start your business with this amazing tool

Feb 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This a great option for people who wants to start a new business and want to manage all the adminsitration procesess and the accounting, The things that I most like are the easy interphase making that everybody can easily use this tool, a very clear a simple design where you can easily find the option to manage everything you need, With Freshbooks you can creat billing formats for all your clients, no matter language or localization, saving time and money for your business, you can also have a great payment option creating billing instantly and have all compatibility with the global pay systems. This is a great tool for entrepreneurs.

Cons: I think it is very neccesary for people to know a little about administration and accounting processes, if you do not know anything about it, it can be a little difficult to manage the tool because it implies payment processes and acounting processes that you have to know to get the most of it.

Overall: When I start as a freelancer Freshbooks help to manage my budget and accounting, using this tool I can handle my jobs, make payments and billing in a very easy way, for the jobs that I do remotely. This was a great option for me as a freelancer.

Its perfect for intuitive accounting

Feb 02, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: provides unlimited access to your data and take billing to another level. It really cares about innovation as well.

Cons: it lacks some enterprise-grade capacity. There are minor bugs and glitches from time to time which slows down progress.

Freshbooks is innovative software and user friendly accounting suite.

Feb 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1.Freshbooks is easy to use
2.Mobile friendly and supports all devices(Android and iOS)
3.Saves lot of time in billing
4.Very good billing software and invoice software
5.Reports are friendly and easy to generate

Cons: 1.Freshbooks is a product as cloud accounting platform and difficult to get second time entry bills and other calculations
2.Its costly/pricey
3.Limited features

Overall: Freshbooks is reliable software and ease of use.

Gets better over time

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This may seem like a silly answer, but their design has really improved over the years! Not just in terms of having a cleaner or more modern look, but also in how they showcase what's possible on their platform and how the navigation is organized. It makes it a positive, intuitive experience.

Cons: I have often felt that FreshBooks is a juuuust a step behind other platforms that do the same thing. I have used it less and less over the years because of that, and I no longer recommend it quite as often as I used to, though I do still encourage others to use it if they mention it.

A great product, with even better customer support; just not the right thing for me.

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software really was so simple to get started with, and any time I've called with a question, I've been very impressed by the fact that they *actually* listen, and give a relevant and helpful answer.

Cons: I don't think that I am able to add a second business in the same account; that would be helpful because I need to separate out my income streams from one another come tax time.

Overall: Time saving.

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if you're looking for strong invoicing and billing features and client management tool is the best.

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros:
I think it has excellent customer service, it's easy to use it has
Good mobile applications and offers a
Well-designed user interface
Attractive invoice templates
Varied integrations

Cons: I do not like that you have a single entry accounting only offers
Limited functions and the
Expensive monthly cost

Overall: Existing FreshBooks users still have complete access to their accounts and the features that come with it.

I think Freshbooks is great, but needs a better price point.

Feb 01, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The options that are available for expenses are great. It keeps you organized and has ease of access to income and expenses.

Cons: The price point options are not as good. The trial is alright but can be a little longer, to give time to access and find out if all of the features are what you need. It takes time to actually use all of the features and the trial is not long enough to make that decision.

Overall: All of the features

Works well, just as well as some of the other big guys. I found it easy to use and helps me

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use. It seems similar to the other pricey options and allows me to do most of the same stuff.

Cons: There are some points that are not as easy to use, the invoicing seems like it can be more streamlined. The look of them is ok but adding them can take getting used to,.

It was too cost effective

Jan 31, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: FreshBooks Classic offers five scalable pricing plans... Excellent customer service...Attractive invoice templates

Cons: Expensive monthly cost... we need a tax break on this...very limited features that no one liked... the company will not invest more money

Great invoicing software

Jan 31, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I can see when people open their invoices. No other programs Ive come across offer this so it's great when I can see people have opened their emails.

Cons: The balance sheet function could be improved. It's not a focus of Freshbooks so you would have to use other software if the balance sheet is important to you.

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FreshBooks Review

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great work in progress, great time-tracking functionality. It is easy to learn, intuitive. Also, it is very user-friendly.

Cons: Doesn't take a lot of work away from your accountant. Not really a full accounting program. Expenses tab leaves something to be desired.

Used FreshBooks for daily organization operation.

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The is a very easy to use program, it is very intuitive and a great tool for everyone with a small business.

Cons: It constantly seems like you need to pay for more upgrades or learn something new as they change the product.

Overall: I used this to run the day to day operation of my business.