# Open House Wizard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Open House Wizard the right Real Estate Agency solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171590/Open-House-Wizard/reviews

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Open House Wizard

4.5 (13)

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Last updated March 13th, 2026

# Reviews of Open House Wizard

Ease of use

4.4

Customer Service

5.0

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mckenzie S.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "I recommend this to everyone in the office"

May 6, 2021

4.0

positive

Pros

no contact QR code logins. with covid this is really important

Cons

site is a little clunky to use, wish it was a tad prettier

Review Source

Response from Open House Wizard

May 7, 2021

Hi Mckenzie, So glad to hear your remarks and that you enjoy using our service! Most of our current service we offer including how it looks has been shaped by client feedback over the years so we all very much appreciate your comments. Reworking the backend a little to improve the look and feel has been on our short list for a while now so I will add your vote as a 'Yes' to get that going. Thanks! - Dave

NM

Nadine M.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Love the Customer Interaction features!"

May 11, 2021

5.0

I love it. I have been surprised at how many people are not comfortable with typing the entry information. Unfamiliar with a keyboard, not comfortable with computers. Yet - they have their i-phone n their hand and are texting or facetiming during their home visit.

Pros

I love the customer interaction features. Immediate e-mail to them when they leave the home and the immediate e-mail to me that gives me their input information. Lets me get their names without looking over their shoulders as they enter. Let's me follow up easily after the Open House.

Cons

I sometimes have internet connection issues. I usually run this off my i-phone hot spot. It's not always reliable. Not a problem for Open House Wizard, just an issue that I need to solve with my i-phone. Connectivity to the internet is sometimes an issue in remote areas.

Review Source

Response from Open House Wizard

May 15, 2021

Nadine, Thanks for the great comments! One thing that you can try for areas where the wifi or internet connection is spotty is our QRCODE / Text sign-in flyer. Visitors can sign-in on their own smartphones. It still requires a visitor to have a data connection but does not need as good of a connection as running a full blown sign in page on a device such as an Ipad. - Dave

JS

Jenifer S.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Functionality is really nice with the QR code sign-in, but the layouts need improvement"

May 19, 2021

3.0

Pros

The functionality to have the QR code sign-in

Cons

The templates / layouts seem outdated and not modern looking. I had to take a snapshot of the QR code and create my own flyer in Canva because I didn't like the options available in Open House Wizard.

Reason for choosing Open House Wizard

QR code sign-in

Review Source

BS

Brenda S.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Great Product!"

May 18, 2021

5.0

I started using Open House Wizard last spring after things opened up from the covid shutdown. I loved that visitor's to the home could easily scan the barcode and enter their information. Also, because their information is immediately available to me, I can log into my CRM app and add notes about each potential buyer. In the beginning, I thought the website was a little plain. But it does everything I need it to do and more. Lastly, I have only one experience with customer service. I had a question and they responded by email within a few hours and took care of my issue very quickly. Overall, I am very satisfied with this product!

Pros

My favorite feature is that the visitor's name is immediately uploaded into my CRM. My second favorite feature is that customer service is available and responsive.

Cons

My least favorite feature is that the touch-free sign in page doesn't take over the entire computer screen. So, if I have other tabs open, it causes the screen to look very busy.

Review Source

TB

Tom B.  
Agent  
Real Estate  
Used the software for: 6-12 months

### "Open House Wizard is the best open house tool I have used so far!"

February 20, 2018

5.0

It helps me capture important information about what the guest at the open house are looking for and is amazingly easy to use.

Pros

Open House Wizard is the best open house tool I have used so far It's easy to customize - Your sign in screen can have a photo of your listing, headshot, person message etc. It integrates flawlessly with my CRM - no data entry after the open house. With a CRM app on my phone integrated with Open House Wizard, I'm able to take notes seconds after guest sign in so I can capture the important information needed for follow up calls and emails.

Review Source

GW

Gretchen W.  
realtor  
Real Estate  
Used the software for: 6-12 months

### "Review "

May 11, 2021

4.0

It's ok. I don't love it. It does what it is supposed to.

Pros

I like that it emails me if they have an agent or not immediately so that I don't have to ask them.

Cons

Takes forever to process. Clients have to fill out every field when it's not always necessary. Helpful if we could choose the fields.

Review Source

Response from Open House Wizard

May 15, 2021

Hi Gretchen, thanks for the awesome comments! The only default required fields are the first name and last name fields. We recommend that at least the Email field is required but you can actually set the Email and the Phone fields to 'Not Required' if you like. Contact me or support directly if you would like more info on how to do this. Thanks! - Dave

SM

Suzanne M.  
realtor  
Real Estate  
Used the software for: Less than 6 months

### "First Rate Customer Service, Committed to product"

May 11, 2021

5.0

Very positive. The customer service and responsiveness could not have been better. They helped us through all of the kinks.

Pros

This product makes so much sense - because it's 2021 and because of covid ramifications. Attendees of open houses are pleased to see us thinking about their safety. The product is easy to use and gets us better information and results. Win win.

Cons

The website interface is a bit cluttered and difficult to look at. That said the staff who are behind the scenes manages to assist you in navigating.

Review Source

Response from Open House Wizard

May 15, 2021

Thank you so much for your thoughts!

JS

Jen S.  
Realtor  
Real Estate  
Used the software for: I used a free trial

### "Needs Improvement"

May 6, 2021

3.0

Pros

I liked the ability to set up a QR code for easy sign in/registration.

Cons

This is not an easy platform to use. It's way more complicated than it needs to be and more customization options would be nice to see.

Review Source

Response from Open House Wizard

May 7, 2021

Hi Jen, Thanks so much for taking the time to review us. I'm sorry to hear that you think it is complicated. If you could add specifics about that part we'd love to address anything that seems complicated. For most clients we think we offer a very easy to use open house registration service. For instance to run an Open House sign-in page you simply login, then click 'Run an Open House'. If you would like to use one of our highly effective QRCODE / TEXT Pdf Flyers, you simply add a couple property pictures and some info such as the price, then click Create Flyer and it is automatically emailed to you. Can't be easier than that! Right? Please contact me directly if you could about which part you consider complicated so maybe we can address that for you or point you to one of our helpful walkthough videos. Thanks! - Dave

VR

Verified Reviewer  
Licensed Realtor  
  
Used the software for: Less than 6 months

### "Easy to set up. Fast customer service."

February 16, 2018

4.0

Pros

Integrates well with CRM. Allows me to capture information to open house attendees to follow up after the open house.

Cons

Not a very clean, modern look. There are other open house apps that are better looking and provide more data about the property.

Review Source

KK

Katie K.  
Sales agent  
Real Estate  
Used the software for: 6-12 months

### "Super technology!"

May 6, 2021

5.0

Absolutely love this technology and wouldn’t want to be without it.

Pros

Easy to use and makes capturing your potential clients information a breeze! Was invaluable during covid for no contact processes.

Cons

I really wish it would integrate with Moxie

Review Source

Response from Open House Wizard

May 15, 2021

Thanks for the review Katie!

JC

Jeff C.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "Very easy to use"

May 14, 2021

5.0

Pros

Very efficient way to keep track of traffic/leads at an open house.

Cons

Some customer resistance to it, but not much.

Review Source

Response from Open House Wizard

May 18, 2021

Thanks for your review Jeff!

ML

Mario L.  
Agent  
Real Estate  
Used the software for: Less than 6 months

### "Agent "

May 16, 2021

5.0

Very easy

Pros

Hands free - during this covid thing ,,,that I have to say

Cons

Nothing everything work great, that all

Review Source

Response from Open House Wizard

May 18, 2021

Thanks for the review Mario!

SR

Sara R.  
Realtor  
  
Used the software for: Less than 6 months

### "This has made follow up for open house so much easier. "

February 13, 2018

5.0

Pros

Since this uploads open house guests directly into my CRM, I can take notes during the open without any notice. This has made it much easier to remember who was who after the fact. Also, no messy handwriting!

Review Source

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