# Membroz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Membroz the right Membership Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171643/Membroz-Manage-Membership/reviews --- Membroz 4.6 (33) [View alternatives](https://www.capterra.com/p/171643/Membroz-Manage-Membership/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Membroz Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews JP Jigar P Developer Hospitality, 51 - 200 employeesUsed the software for: 1-2 years. “An excellent, straightforward, and reasonably priced scheduling tool is Membroz.“ June 26, 2023 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Shitalkumar B. CEO Hospitality Used the software for: 2+ years ### "Perfect product for time share and Club management" September 15, 2021 5.0 Value for money deal. Pros The software offers wide range of options for different requirements for a new time share company. High degree of customisation possible Cons This product could have been wonderful if they offer a residual app. But I received update on regular intervals. Review Source KK Khushi K. Finance&Accounting Hospitality Used the software for: 1-2 years ### "Easy to manage facilities " June 26, 2023 4.0 Pros Uesr friendly products esay to manage all the bookings Cons Not yet found any cons.Can make app more attractive Review Source rL ronak L. Accountant Hospitality Used the software for: 2+ years ### "Well designed for the timeshare business" May 11, 2023 4.0 overall experience was good Pros User friendly experience. Usage summary can be easily tracked. Cons Sometimes the site gets slow this might get improved Review Source jT jigisha T. Sr.Tech Support Hospitality Used the software for: 1-2 years ### "Best Software service" June 26, 2023 5.0 Pros the feature and the access is very easy to use Cons better design can be but overall no issues Review Source GJ Gaurav J. Event Planner Events Services Used the software for: Less than 6 months ### "Excellent Software " June 2, 2022 5.0 Till now our experience with Membroz is excellent Pros Software is very easy to use with an excellent service. Cons Till now we haven't faced any problems.. Review Source AM Abhishek M. Senior executive Hospitality Used the software for: 1-2 years ### "User friendly management software" May 17, 2023 4.0 It solves the problem of usage allotted to the members and can be easily tracked in profile. Pros Facility booking management gets easy to manage also can be booked by application side from the members Cons Feedback should be received by the members while checkin out Review Source SN Sarvpreet N. Regional Mamager Hospitality Used the software for: 2+ years ### "Review" September 15, 2021 5.0 Excellent Pros Cost effective /customer friendly/As expected Cons Some fields missing/weekend customer care not available Review Source hR hitesh R. Director Hospitality Used the software for: 2+ years ### "Excellent service " January 19, 2022 5.0 Pros Excellent software by membroz and all service inbuilt in one software. Review Source Response from Membroz May 9, 2022 Thanks for your valuable review. JSR Jasvinder Singh R. Director Hospitality Used the software for: 2+ years ### "it is very awesome app and helping staff" April 20, 2023 5.0 it is very easy to use Pros we are tanksful staff, and member ship management. Cons only that their staff and their services Reason for choosing Membroz Long Vision Hospitality Pvt Ltd i have used this and very easy to operate Review Source Response from Membroz April 25, 2023 Thank you sir, You feedback help us to improve our services. YP Yash P. Owner Hospitality Used the software for: 2+ years ### " Membership and Club Management " June 26, 2023 4.0 Pros Membership flow is great and We are using mostly this functionality. Cons I used most of that functionality of membership management and I don't have problems. Review Source CR Chirag R. GM Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great post sale service" February 22, 2019 5.0 Really liked their timeshare software service and management support. Pros post-sale service and supportive management. Cons not came across any as of now, everything seems to be good. Review Source CF Cathy F. Operations Assistant Real Estate Used the software for: Less than 6 months ### "Membroz Rocks" May 9, 2024 5.0 so far \[sensitive content hidden\] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you Pros the ease of use and the support we have from \[sensitive content hidden\]. They have worked very hard to make things work for us. Cons that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software Reason for choosing Membroz ease of use and features it offered, flexibility to make it what we needed Switched from [RDPWin](https://www.capterra.com/p/2443/RDPWin/) very complicated, expensive, hard to use, not user friendly for the owners, many other issues Review Source MM Miranda M. manager Retail Used the software for: 6-12 months ### "BEWARE! This company is a complete fraud" May 24, 2022 1.0 Pros This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply. Our spa company signed up and paid in advance for 6 months licensing. It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work. We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings. I also paid $700 for a customised APP that never ever was started. After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned. This is a complete and utter fraudulent business. Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family. Cons everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data Review Source Response from Membroz June 3, 2022 This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system FK Fazal K. IT Head Hospitality Used the software for: 2+ years ### "The ideal option for anyone looking to launch and grow their own business" May 16, 2023 5.0 I do advise using it because it is a great system. Pros It is simple to modify. It's simple to get in touch with customer care, and they're helpful with anything you need. Cons Extremely satisfied with the work performed. Reason for choosing Membroz For a business owner trying to simplify her operations and reduce the size of her company at the same time, Membroz offered simplicity and affordability. Review Source Response from Membroz May 17, 2023 Thank you Sir MA Md A. Manager IT Hospitality Used the software for: 2+ years ### "Excellent Appointment and Schedule Management Tool" April 12, 2023 5.0 We needed a way to schedule, update, and follow up on our consultant's appointments, and the Membroz solution well surpassed our expectations. This tool has now become a staple of our daily operations. Pros Almost everything about this software is to my preference. I have used a lot of them, and this one is by far the best in terms of setup because it is quick and simple to complete. Cons Not yet faced any issues with their system Review Source Response from Membroz April 21, 2023 Thank you Sir, It was pleasure working with your organization. AJ Ashwini J. Senior Executive Health, Wellness and Fitness Used the software for: 2+ years ### "Review for Membroz" May 3, 2023 4.0 Pros Timely support, easy to use software, best option to maintain the database. Cons There should be intimation before you upgrade the software and also the information should be shared about the new changes. Review Source Response from Membroz May 10, 2023 Thank you for sharing you review and concern, We take this forward. GS Gulvendra S. Technology Manager Hospitality Used the software for: 2+ years ### "Membroz has been a big assistance to me over the past two years" May 16, 2023 5.0 That is one of the most impressive markets I have encountered. When you have a complaint, the help is absolutely excellent. Pros There was nothing about the software itself that I didn't like. This was significantly less complicated than a competitor we previously used, and it was incredibly simple for our users to operate the app. Cons Nothing has gone wrong for my business so far. Review Source Response from Membroz May 17, 2023 thank you sir JK Jitendra K. Business Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent software, reasonable price, excellent support" August 13, 2021 5.0 I have tried a few different softwares for my business but it all seemed disconnected. Using Membroz solved this problem. Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. I would highly recommend this to everyone in Health & Fitness industry. Pros A well built software with frequent addition of new useful features. Excellent training & customer support team. Helps my business stay competitive at a reasonable price. Cons Sometimes new features can be a little inconsistent, but the support team has always been quick at providing satisfactory solution. Review Source Response from Membroz August 16, 2021 Thank you sir KJ Kartik J. CEO Hospitality Used the software for: 2+ years ### "Very user friendly " June 26, 2023 5.0 Pros Online booking And membership management Cons Better user experience for mobile app and web. Review Source JP Jigar P. Developer Hospitality Used the software for: 1-2 years ### "Excellent customer service" June 26, 2023 5.0 Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again. Pros An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training. Cons According to my experience, there are no cons. Review Source DG Dilhan G. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Gym membership management" August 9, 2021 5.0 Good customer feedback Pros Flexible specifications. Custom features Cons I am happy with all i have no regrets in selecting this. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/)[Rhino 7](https://www.capterra.com/p/58468/Jewelry-Modeling/) Reason for choosing Membroz Customer service is on point fast reply and work on the issues fast as possible Review Source Response from Membroz August 10, 2021 Thanks you Dilhan KM Khushi M. Support Hospitality Used the software for: 6-12 months ### "Excellent Membership Software for Clubs." June 23, 2023 4.0 Pros Easily understandable dashboard and reports & supportive team with quick response Cons Its been seven months while using so not faced any major issues yet. Review Source NP Nikunj P. Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### ""Great tool to Manage your Business''" May 22, 2023 5.0 Pros Payment processing, account & finance reports, and a number of other useful functions are all available with Membroz. Cons Not yet faced any issues with their system Review Source DP Darshan P. quality analyst Information Technology and Services Used the software for: 6-12 months ### "Best management software" August 10, 2021 5.0 Pros feature packed product, functionality was good Cons UI need to improve, u can add training pop-up for better understanding of product Review Source Response from Membroz August 12, 2021 Thank you, We will continue to improve self-service and training part in application. AP Adity P. Executive Hospitality Used the software for: 6-12 months ### "User friendly software " May 26, 2023 5.0 Pros Web and app combination works very smoothly Cons It's can increase more features in app... 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