Who Uses This Software?

Our WFM Solutions are user-friendly, enterprise-class systems made for the contact center industry. Our tools can help you and your center produce optimized schedules within minutes.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    You are charged for agents that are scheduled in the system
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Loxysoft
  • www.loxysoft.us
  • Founded 1989
  • United States

About ProScheduler

We are a global provider of workforce management solutions designed to help businesses leverage their workforce investments through effective workforce scheduling that aims to give our client's staff work/life balance while maintaining business profitability. ProScheduler, WFM's easy to use interface, low upfront cost and quick integration allows customers get started and see results within weeks.


ProScheduler Features

Vendor has not completed this information.

  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

ProScheduler Reviews Recently Reviewed!


Capterra-loader

Valuable

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The database is comprehensive and accurate, and the application is very user-friendly.

Cons: There is not currently an option to create customized reports.

Overall: Scheduling for 8 Contact Centers can be a nightmare. This program has allowed us to configure our staffing needs while maneuvering through a variety of individual availability's and numerous requests.

ProScheduler WFM

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use - adaptable. We have a unique setup with season work with pro-scheduler I can still projected staff coverage accurately.

Cons: Wish there was a drag and drop feature for scheduling

Overall: I never have to wait for customer service - the response time is same day!