# PrivateDeal Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PrivateDeal Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/171677/PrivateDeal --- # PrivateDeal Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PrivateDeal ## What is PrivateDeal? PrivateDeal is the first automated negotiation system available directly on your hotel's website. As a cloud-based solution, PrivateDeal allows guests to propose a price for a stay (in night or day-use) in response to which it will either accept or negotiate the offer. You get access to all accepted AND rejected offers, as well as client data for your marketing. PrivateDeal also provides advanced statistics to help you adjust your room price to the current guest demand. ## What is PrivateDeal used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PrivateDeal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://privatedeal.com&name=PrivateDeal) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PrivateDeal 5.0 (3) VS. [4.8 (1,176)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $2 Per User Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.8 (5,785) Value For Money 5.0 (3) Value For Money 4.7 (3,566) Customer Service 5.0 (3) Customer Service 4.8 (3,294) ## PrivateDeal alternatives [4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about PrivateDeal Overview ### What company size and specific industries is PrivateDeal built for? PrivateDeal is designed for independent hotels, hotel groups, and luxury hotels in the hospitality sector. It suits businesses ranging from single-property operators to larger hotel chains that need tools tailored to hotel sales, guest management, and direct booking operations. Features and Usability ### What are the key features of PrivateDeal? PrivateDeal offers booking management, online booking, reservations management, and room booking for handling availability and scheduling. It also includes calendar management, payment processing, invoice management, and price/margin management for financial control. Additional features include customizable branding, promotions management, reporting & statistics, activity dashboard, and customer support. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does PrivateDeal offer? PrivateDeal provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of features and steps. Getting Started and Support ### What customer support options does PrivateDeal offer? PrivateDeal provides email/help desk, phone support, and chat for customer assistance. Because no reviewer feedback about support is available, no user sentiment can be summarized here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Customer Support Provide online support for your customers through live chat or help desk functionality Customizable Branding Add customized logos and colors to align with company branding PrivateDeal 13 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Ratings/Reviews Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $2.00 Per User, Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Marie F. General manager Hospitality ### "Really inovative and usefull software !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2020 Pros The idea behind it. Really interrested tool for the guest to negociate. For the team at the reception, there is no extra work, and it save them time ! gool connectivity with channel manager, and the follow up is also good. Payment are coming fast. Cons Nothing really. However, I am sure it will become perfect when it will set the discount ratio max by itself ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Joris B. Director Hospitality ### "Innovative product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 7, 2020 Pros Flexibility, ease of use, innovative product, responsiveness Cons Connectivity with PMS................... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Helene S. Hotel Manager ### "I have decided to simplify my guest's lives by implementing PrivateDeal bidding solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 30, 2018 Pros My guests are happy to bid their own price, and since the implementation of PrivateDeal, I increased my direct bookings by +30% and client data by +50%. Moreover, the system is flexible and user-friendly, really suitable for my 4\* hotel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.