---
title: "PrivateDeal Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PrivateDeal Software - reviews, pricing plans, popular comparisons to other Reservations products and more."
source_url: "https://www.capterra.com/p/171677/PrivateDeal/"
page_type: "product"
language: "en"
---

# 

 PrivateDeal Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PrivateDeal

## What is PrivateDeal?

PrivateDeal is the first automated negotiation system available directly on your hotel's website. As a cloud-based solution, PrivateDeal allows guests to propose a price for a stay (in night or day-use) in response to which it will either accept or negotiate the offer. You get access to all accepted AND rejected offers, as well as client data for your marketing. PrivateDeal also provides advanced statistics to help you adjust your room price to the current guest demand.

## What is PrivateDeal used for?

[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## PrivateDeal Overview

Updated August 2026

AI summary

PrivateDeal provides businesses of all sizes with a reservations platform that covers online booking, booking management, and calendar management, supporting efficient scheduling and availability control. With features like payment processing, rate management, customizable branding, and an activity dashboard, it accommodates diverse reservation needs. PrivateDeal is available via web, cloud, and mobile devices, offering flexibility in deployment.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PrivateDeal

5.0 (3)

VS.

[4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

$2

Per User

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.8 (5,821)

Value For Money

5.0 (3)

Value For Money

4.7 (3,595)

Customer Service

5.0 (3)

Customer Service

4.8 (3,324)

## PrivateDeal alternatives

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## FAQs about PrivateDeal

Overview

### What company size and specific industries is PrivateDeal built for?

PrivateDeal is designed for independent hotels, hotel groups, and luxury hotels, making it a fit for hospitality businesses of different sizes within the accommodation sector. It is aimed at organizations that need tools tailored to hotel operations, guest booking management, and premium service environments.

Features and Usability

### What are the key features of PrivateDeal?

PrivateDeal offers booking management, online booking, reservations management, and room booking for handling guest reservations. It also includes calendar management, availability management, and rate management, plus payment processing, invoice management, reporting and statistics, and customizable branding for coordinating bookings and pricing.

Getting Started and Support

### What training and onboarding options does PrivateDeal offer?

PrivateDeal provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning, feature review, and step-by-step guidance when needed.

Getting Started and Support

### What customer support options does PrivateDeal offer?

PrivateDeal provides email/help desk, phone support, and chat. Support is described only through these listed channels, and no reviewer feedback about response speed, helpfulness, or common frustrations is available in the catalog data.

## Features

AI summary

Based on 5,388 Reservations reviews

Capterra data shows that buyers of reservations software rank the following features as their top priorities:

-   **Online Booking** (**65%** of reviewers rated this feature as critical)
-   **Booking Management** (**60%**)
-   **Calendar Management** (**56%**)

PrivateDeal supports all three features that reviewers rate highest: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations online, keep bookings organized, and maintain accurate scheduling, allowing teams to manage availability more efficiently and deliver a smoother booking experience.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Customer Support

Provide online support for your customers through live chat or help desk functionality

Customizable Branding

Add customized logos and colors to align with company branding

PrivateDeal 13 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

---

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Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Basic

$2.00

Per User,

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Marie F.

General manager

Hospitality

### "Really inovative and usefull software !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2020

Pros

The idea behind it. Really interrested tool for the guest to negociate. For the team at the reception, there is no extra work, and it save them time ! gool connectivity with channel manager, and the follow up is also good. Payment are coming fast.

Cons

Nothing really. However, I am sure it will become perfect when it will set the discount ratio max by itself !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Joris B.

Director

Hospitality

### "Innovative product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2020

Pros

Flexibility, ease of use, innovative product, responsiveness

Cons

Connectivity with PMS...................

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

Helene S.

Hotel Manager

### "I have decided to simplify my guest's lives by implementing PrivateDeal bidding solution."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 30, 2018

Pros

My guests are happy to bid their own price, and since the implementation of PrivateDeal, I increased my direct bookings by +30% and client data by +50%. Moreover, the system is flexible and user-friendly, really suitable for my 4\* hotel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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