TextBoom

TextBoom


4.5 / 5
10 reviews

Who Uses This Software?

TextBoom caters to small to medium size businesses and organizations that are looking to communicate effectively with their audience via mobile messaging.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $49.99/month
  • Pricing Details
    Starting at $49.99 for 3,000 messages per month.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • TextBoom
  • textboom.com
  • Founded 2007
  • United States

About TextBoom

TextBoom was one of the first companies to utilize Text Messaging for Bars and Night Clubs. We have now expanded our customer base to all businesses because we feel any business can benefit from text message promotions and we want to share our expertise to help our customers grow. We take pride in our reputation for customer service and have proven for the 11th year in a row that Textboom provides the most comprehensive text message promotions package there is to offer.


TextBoom Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

TextBoom Reviews Recently Reviewed!


Capterra-loader

WOW! The ABSOLUTE BEST Platform on the Market for SMS marketing

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The TextBoom team has done a tremendous job of putting together this platform and keeping it simple and easy to use, but powerful and effective. As a agency we have used a lot of the other platforms on the market, and we can say with absolute certainty that TextBoom is the BEST!

The Interface is clean and easy to navigate, there are multiple options to select from when launching new campaigns that allow you to have a deeper level of control as well as choose your objective. Alongside having an incredible handle on SMS marketing, TextBoom is also allowing us to explore the effectiveness of mass email campaigns to improve our contact rates and increase our response rates across the board. We look forward to scaling our campaigns to new highs and growing alongside this incredible platform.

Cons: TextBoom has all the features and more that I could look for in an SMS marketing platform. As marketers we are always looking for new features as we grow and we're happy to have the level of support that TextBoom offers us, and confidence in knowing they're always willing to make adjustments to suite our needs.

Overall: There are more benefits than I can count, Ease of use, incredible pricing, extremely effective!

unreliable

Oct 01, 2018
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Has some great features and at a fair price!

Cons: Lost potential leads and wasted money. After completing account setup, I ordered signs, and online advertising for the shortcode number i was given. Without notification, I found out it wasnt working for several days. When I inquired three time about when it will be online again, there was no response. So I had to cancel. Lost leads, and the investment money to use it in my marketing.

Overall: Has some great features, but only good if it works, which it does not.

A hidden gem, by far the pest pricing I've found.

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Nice people that are actually helpful. Platform has more features than I actually know what to do with. Pricing by far is the best "pro" for them.

Cons: Keywords can't have spaces, platform takes some learning to fully utilize the advanced features, setup takes up to 24 hours

Textboom Review

Jul 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I was attracted to it based on the ability to do text blasts in more volume. Very good price!

Cons: Learning videos could be updated and maybe a little more clear.

Sobieski

Jul 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Quick easy way to mass communicate to employees and potential candidates.

Cons: So far so good. The trouble that I did have with the program has been worked out.

Overall: Would like to see a little better customer service. Have spoken with the same rep multiple times and it doesn't seem that she has much experience with the program. My interactions seem more to be trial and error than actually knowing the answer to my questions. I would suggest a little more training or more than one representative being trained and available.

Awesome Service and Product

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the great customer service that comes with it!

Cons: The delay from downloading an Excel spreadsheet to uploading on Textboom.

uploading census.

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very easy to use. I also has the capability to send emails which i have not used yet. Looking forward to that.

Cons: I did not like that when i started a text and forgot to upload the census. When realizing that and after uploading, i had to start the text over again, instead of just picking up where i left off.

Overall: i found that using the system was simple and had no trouble with after the first few attempts.

User Friendly and Awesome Customer Service

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service was there at all steps of the formation of campaigns and there's ever any wait for a call. Once They teach you how to use it, it's pretty straight forward and most likely of no further assistance.

Cons: At the start it's a little overwhelming creating a campaign but nothing to worry about.

Overall: Good stuff. Have my text campaign all over control.

Capterra-loader

Like the program and customer support

Jul 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Support was great. Always there when I needed help.

Cons: Email inadequacies and a long learning curve.

Overall: Really helpful staff. Would use again.

GG Blast

Sep 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price and how you can send both emails and text

Cons: How billing is monthly. Should have usage based option

Overall: It was ok.