Who Uses This Software?

Any company who needs to design complex network diagrams that differ from customer to customer.


Average Ratings

22 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month
  • Pricing Details
    Annually or monthly subscriptions. Pricing based on number of users.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Teldio
  • d3mnetworks.com
  • Founded 2013
  • Canada

About D3M

D3M is a diagramming solution built to help you design network topology and rack diagrams, all while automatically generating your project inventory, quote, proposal and documentation. Easily collaborate with your team from anywhere and share projects with customers in real-time. D3M reduces your repetitive tasks while keeping your projects and team constantly in sync.


D3M Features

  • Data Import / Export
  • Drag & Drop
  • Flowchart
  • For Developers
  • Mind Map
  • Multi-User Collaboration
  • Organizational Charting
  • Templates
  • Color Codes/Icons
  • Compliance Tracking
  • Device Auto Discovery
  • Hierarchical Mapping
  • Location-Based Mapping
  • Map Exporting
  • On-Demand Mapping
  • Reporting/Analytics
  • Self-Updating Maps

D3M Reviews Recently Reviewed!


Excellent software for quickly developing quotes, project proposals & installation diagrams.

Mar 16, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use interface with simple port connectors allows a designer to quickly design a proposal so the client can see all the required equipment and how it links together. Similarly, the same proposal can be given more detail for an installer or internal use. The technician can print-out the detailed view and take it to the job (or view it electronically on their laptop) so that there are no ambiguities in what cable is connected into what port.

The database of parts allows the user to add in an inventory of commonly used components with associated costs.

The customer service and support team is excellent!

Cons: Formatting options of both the project documents that D3M generates are limited. Page breaks can be inserted between items, but there is no preview of how the PDF document will look prior to generating the output. As such, time is required to print out a PDF document, open the PDF viewer, look through the entire proposal to see how it looks, and then go back into D3M to tweak the layout so that it hopefully looks better in the next iteration.

Similarly, there are no formatting or line controls in the current quoting function of the software. All line items must be displayed (no conglomeration options exist), which limits the ability to store cost information and display single-line-items to the client. It currently does not allow you to edit how the quoted information is displayed, so font, sizes and layout options are fixed. Other than those options, it is a very useful piece of software.

Overall: Very quick turnaround time for quotes and project proposals. It has saved us a ton of time compared to creating quotes and proposals in our original software program.

Vendor Response

by Teldio on March 22, 2018

Thank you for the review Trevor! We appreciate your feedback and are happy to hear how D3M has helped with your network documentation.

Capterra loader

An excellent tool if you work in the PMR Industry

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you have fully loaded your library it is quick and easy to layout system diagrams and proposals, much more accurate and timely documentation produced.

It took a little while to refine our library of components, although now we can share that library with our dealers together with pricing (d3m pro version). During a project the clear collaboration between all stakeholders (sales, tech, install,client) runs much more smoothly as everything is so clearly laid out. After Sales Support is by far not such a headache, the project documentation can be pulled up online as long as you have a internet connection (or pre-download it if not) so fast resolution and customer perception of the company are second to none.

Cons: As this is a web based application, the internet connection to the server can be occasionally slow when loading larger files and library elements.

Vendor Response

by Teldio on April 02, 2018

Thank you for the review Tom! We are happy to hear your feedback on D3M and how you use it in your day-to-day business activities.

Great Product, Responsive team. Looking forward to future capabilities

Nov 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the fact that there is inclusion of products from many of the major two-way radio manufacturers. Also, the list of available products and included manufacturers keeps growing. The completeness of the product keeps improving also. Not only is two-way radio gear included, but many additional peripherals incorporated in complete system solutions, such as: switching and routing equipment, UPS's, broadband and SCADA gear, consoles etc. When we are doing topology diagrams for our clients, it allows us to show complete topologies, all within one particular software program, without a ton of manual effort. This software tool also makes sales quoting and rack diagrams much easier too, allowing us to integrate inventory items right into the software, which help us to create BOMs and develop proposals for clients.

Cons: I dislike that it is somewhat difficult to add additional markings such as arrows, and shapes to diagrams, as well as there are no native revision and informational bars available to allow for easy revision tracking, such as can be found within Microsoft Visio. I think the inclusion of this capability would allow this product to come closer to replacing Visio within our organization.

Overall: We have the ability to answer "Request for quote" and proposal responses much faster with D3M, as we can take an idea and turn it into a visual design concept which we can deliver to clients on paper quickly, showing both proposed topologies, rack diagrams, and a draft bill of materials for their upcoming communications solutions.

Vendor Response

by Teldio on November 23, 2018

Thank you for your review! We are happy to hear that you and your organization utilize the manufacturer icon libraries.

A bit of a learning curve at beginning, with every update much easier to use and the added functions

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The latest upgrades have made it easy to create pre-sale system diagrams of all types for all of my projects. I have been able to add my own icons and create drawings of other projects. Quoting function works great.

Cons: I find that the software looses it place. I will enter id to radios for example and it will not save it. I sort radio serials on id numbers and it will change them on exit. Next time I open program it will work correctly.

Overall: Reduced time in pre-sales part of sale, Diagram for intallation people after the sale. Quicker support after installation

Vendor Response

by Teldio on April 16, 2018

Thank you for your feedback Garry! We appreciate your candid feedback and are happy to hear how you use D3M in your pre-sales and installation phases.

Capterra loader

Spectrum Group improves Collaboration with D3M

Nov 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: I like that it is cloud based so that all of our team members can work together. We don't need to host or support any software. We don't lose older versions of flow charts or misplace them. Everything is in one centrally located system. It is also built for Resellers of two way radios. This is evident in the icons and the method in which you design the systems.

Cons: The proposal and documents features falls short. If it were a rich text editor like Google Docs, that would allow us to have more fluid proposals when responding to RFP. We still find ourselves exporting images and including with our proposals as opposed to writing the proposals directly in D3M

Overall: D3M connects our team. Managers, technicians, engineers and IT can all collaborate together. Customer service has been fantastic and the new features are constantly being released.

Vendor Response

by Teldio on November 20, 2018

Thank you for the review Geoff! We appreciate your feedback and are happy to hear you how D3M connects you and your team.

Capterra loader

D3M Is Good

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the ease of use and with the new features being added, it becomes easier to create projects and present visuals to both clients and project staff. This way everyone is on the same page.

Also, having the ability to import our own icons makes this even more powerful for client presentations.

Cons: The only thing I don't like is that rack, technical and icon drawing come down as a .png file, I would prefer .pdf. However, it is still very usuable.

Overall: Pictures say a thousand words, when sending this out as an electronic copy we can have a conference call with the client and they know exactly what we are talking about. The same can be said with our project staff; this way we can visually discuss what we are doing and can make changes on the fly.

Vendor Response

by Teldio on November 23, 2018

Thanks for your feedback Tim! We are happy to hear that D3M allows you to easily create visual representations of your networks.

Capterra loader

D3M helps us

Dec 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: We love the way that we cna dynamically build and visualise networks, easily amend them and see what the implications will be to their deployment.

Cons: The 'flexibility' within the report area could be better. More user customisation, different fonts, ability to add external elements to the documents would make it awesome.

Overall: D3M allows us to dynamically and proactively plan, deploy and support our customer. At the same time, giving them access to a developing project, so that they can appreciate what is involved and see the way we are building their network for them.

Vendor Response

by Teldio on December 07, 2018

Thank you for the review, Andy! We are happy to hear that D3M helps you dynamically build and visualise networks.

Capterra loader

Great platform for our industry.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Its drag and drop quote tool. Its great to make quick quotes. I have made project quotes from 2k all the way to 200k.

Cons: Lots of front work to make it super smooth. You will need to load or pay for manufactures list price and equipment list. Not the end of the world but will take some work.

Overall: quicker sales.

Vendor Response

by Teldio on March 21, 2018

Thank you for the review Tyler! We are happy to hear how D3M has helped your network design process. We appreciate your feedback!

Pre-Sales to Post-Sales

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've taken most of the D3M training and this training by fair exceeded my expectations. The trainers know this tool inside and out and provide a very nice atmosphere. They stop to make sure everyone is following along, let you ask questions and if they don't know the answer they will provide it for you at a later date. This software has so many capabilities to provide customers with an outstanding quote with very minimum work. You can provide pictures of what you are selling, send links, PDF. One of a kind tool.

Cons: Nothing at the moment, but will let you know if I find anything.

Overall: It's very nice and the customers love seeing a picture of what they are purchasing. You can make any kind of diagram in the topology page along with racks, track their inventory and attach any files you have for this customer. This tool can be used to house everything for the customer so you only have one place to go. You can chose from any of the templates in the tool for your presentation or create you own. Really there is no limit with this tool and our customers are very impressed with what we give them. Thank you for all the training and keep up the great work.

Vendor Response

by Teldio on November 23, 2018

Thank you for the review! We are happy to hear that our D3M training has exceeded your expectations.

Excellent customer service whenever you have a question. Response times always under 5 minutes.

Apr 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: This software has allowed the company to transition from paper diagrams and scanned notes to a paperless solution with ease. Documentation on projects has never been more accurate and easy.

Cons: It's hard to find any cons with the software, because the team promptly responds to any concerns to implement/fix them.

Vendor Response

by Teldio on April 04, 2018

Thank you for the review Adam! We are happy to hear the positive feedback on how D3M has transformed your company's diagramming process.

Ease of use

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What most users are looking for is a workable platform. With D3M you can add more features to you user base such as towers, radios etc. This makes it much easier when you are developing proprietary systems. Also, several users when logged in can work on the same diagram.

Cons: Not much, having to change from graph layout when designing is a bit tedious however this is minor.

Overall: Excellent, we have been using this for several months and the wire connects or bends work as they should and you can clean up your drawing a lot easier than CAD.

Overall, good experience, thanks!

Vendor Response

by Teldio on November 20, 2018

Thank you for the review Glenn! We appreciate your feedback and are happy to hear that you are having a great D3M experience so far.

The best tool I use

Nov 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use along with clear and concise notation of each function

Cons: Not as intrutive as I would like (i.e. copy, paste functions etc)

Overall: Excellent

Vendor Response

by Teldio on November 20, 2018

Thanks for the review Dean! We appreciate your feedback and happy to hear D3M is easy to use.

Review 1

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and versatile. Helpful and reliable.

Cons: Searching for customers/project. No folder creation to save multiple projects from the same customer.

Overall: Very good.

Vendor Response

by Teldio on November 20, 2018

Thank you for the review Iovian! We appreciate your feedback and are happy to hear you are enjoying your D3M experience.

Quoting and presenting made easy

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Taking a quote being able to drop it into a document that gives you a clean presentation, really saves some time and separates you from your competition.

Cons: Although there were preconfigured icons for the Motorola equipment, I couldn't tweak my costs and prices the way I wanted, so I had to create custom icons for the Motorola equipment.

Overall: Anytime I have had an issue, their response has been fast and professional. I love how quickly they get back to me when I have an issue.

Vendor Response

by Teldio on November 23, 2018

Thank you for your review!

D3M is a very useful tool for me

Nov 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: D3M is very comprehensive and provide a great way to organize and present my projects in a way that the customer can understand and appreciate.

Cons: Sometimes I struggle with figuring out the various functions of the software. It could be a little more intuitive but the webinars have helped me with this.

Overall: Very good. D3M makes an effort to help us understand and use this software.

Vendor Response

by Teldio on November 21, 2018

Thanks for the feedback Tim! We're happy to hear how D3M allows you to easily organize and present your projects.

Good people, rapid support.

Apr 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Cloud base, easy to collaborate.

Cons: The icons and some features break at times, constant changes can be disruptive but are necessary.

Overall: System drawing.

Vendor Response

by Teldio on April 17, 2018

Thank you for your candid feedback William! We are happy to hear that you and your team enjoy the collaboration aspect of the solution.

We use it for thinking out projects, we get involved in unusual requests/requirements

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very intuitive, flexible enough we can manipulate things to our own needs. Good set of graphics supplied by D3M

Vendor Response

by Teldio on March 19, 2018

Thank you for the review Michael! We are happy to hear how much D3M helps you and your team.

D3M is terrific!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of use, the availability of manufacturer-specific icons makes every quote look like a high-value customized proposal.

Cons: It provides competitors' icons, so their proposals can look as good as ours.

Overall: Universalized and consistent proposal templates within our organization.

Vendor Response

by Teldio on November 21, 2018

Thanks for the feedback Randy! Glad to hear the manufacturer icons are so useful for you and your team.

Great tool used for quotes, bids, as well as reference for our service team.

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Ability to add our own images. Good support and Updates.

Cons: Would like more flexability in linking items. Sometimes it becomes too busy or convoluted.

Vendor Response

by Teldio on April 13, 2018

Thank you for the review Joseph! We appreciate your feedback and are happy to hear the benefits you and your company are seeing using D3M.

D3M has provided an ease of use product for system drawings and documentation.

Apr 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and drawing icons/elements that are developed towards the RF and Wireless Industry. Makes drawing look professional for reports and quotations.

Cons: The equipment connection lines can be troublesome at times where they want to automatically create a path between devices that will obstruct device names or descriptions.

Vendor Response

by Teldio on April 13, 2018

Thank you for the review Mike! We appreciate your candid feedback and are happy to hear how you and your team utilize D3M in your diagramming and documentation process.

We have used the product for almost 2 years, and think great that D3M keeps improving this service.

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The software developers listen to the user's feedback. They have made improvements, and added feature's based directly on the input

Cons: There is no mobile app available. However, since it is web based user are able to get by using a browser.

Vendor Response

by Teldio on April 13, 2018

Thank you for the review Matt! We are happy to hear how you and your team are using D3M and appreciate your candid feedback.

First time user

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I had no training yet. Easily put together the topology for a major system of 40+ Mototrbo sites. The library had most of the needed symbols. Text was easily added.

Cons: Cost for a small business user seems high.

Overall: Easy to work with.

Vendor Response

by Teldio on December 04, 2018

Thank you for your feedback! We are happy to hear you were able to use D3M so easily on your first try. We hope you enjoy using it on future projects!