# Picktime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Picktime the right Appointment Scheduling solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171707/Picktime/reviews --- Picktime 4.8 (58) [View alternatives](https://www.capterra.com/p/171707/Picktime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Picktime Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews ES Ed S Courier Transport CoordinatorEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “It provides good notifications to clients and support staff and we depend on it regulary for our appoint scheduling of our lab samples pickups“ September 8, 2022 James W IT ManagerVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “The pop-up adds on the booking window were confusing our clients.“ July 12, 2023 LC LNai C LMTHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “My client's say it works great and makes it easy for them to find my available bookings.“ August 9, 2023 Gina K Marketing ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “It's very basic and doesn't feel very modern.“ September 24, 2023 ES Ed S Courier Transport CoordinatorEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “We have used Picktime for close to 3 years, we have seen it improve and have been very pleased with the ease of scheduling and the response of the support teams if we ever have any technical glitches.“ September 8, 2022 Netchie Myle V \-E-Learning, Self-employedUsed the software for: Less than 6 months. “Zoom Integration is not included in the Free account.“ December 5, 2022 Gina K Marketing ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “I love that there's a free version and the paid version is very very inexpensive.“ September 24, 2023 KG Kevin G Golf ProEntertainment, Self-employedUsed the software for: 1-2 years. “i was losing them because used only text to keep track of how many lessons left in a package and was overbooking and flat out missing appointments. “ June 14, 2021 ## Showing most helpful reviews Showing 1-25 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aemad A. CEO; Director of Pharmacy Retail Used the software for: 6-12 months ### "Fantastic! Enabled all of our pharmacies to schedule and execute Covid Vaccinations" July 18, 2021 5.0 First and foremost, I am thankful to Picktime as we were one of the first pharmacies in Texas, US to receive Covid Vaccines. We worked with Picktime and designed a platform where we were able to schedule Covid vaccinations since December 2020. We use Picktime daily now. . Pros \- Ease of setup - Simple interface for people using the web Cons \- Lack of reminders apart from the initial reminder email. Would love to be able to integrate it with a texting SMS platform (I would pay for that feature). - Sometimes if too many people are logging in at the same time to make an online booking, then simultaneous bookings give an error to the second person booking the same time slot and not indicate that it was full. Review Source Response from Picktime April 14, 2022 Hello Aemad, We are glad that you are happy with Picktime. We have launched SMS notifications and SMS reminders. AD Alyssa D. Therapist Mental Health Care Used the software for: 6-12 months ### "Simple and efficient" July 1, 2025 5.0 It was a generally positive experience, and I would consider switching back to the platform in the future. Pros The platform was a simple and efficient way to facilitate appointment scheduling and client reminders for my practice. Cons At the time, there were not enough features for me to integrate all client management through the platform: forms, notes, etc. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) I needed a platform with easier deployment to facilitate scheduling. Review Source VR Verified Reviewer Marketing Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Great for value, but not my first choice" September 24, 2023 3.0 Overall, it works and gets the job done. It's not the best scheduling software. It's amazing for the price. But you get what you pay for. It's very basic and doesn't feel very modern. It feels like it takes longer than it should to set everything up. It's also not the best client management. You have to search for features like automatic replies/reminders, descriptions, design, appointments, etc. It's okay but you get what you pay for. Pros I love that there's a free version and the paid version is very very inexpensive. It's very basic. You can put multiple services for clients to choose and create an appointment for. Cons It is not very user-friendly. I may be biased because I used Calendy before Picktime and Calendly was far superior. Picktime's landing page doesn't feel sleek and can confuse clients at times. It takes time to set up and design. It takes time to set up the different services. It takes time to integrate and embed into your website. It works fine but isn't as efficient as you would expect it to be. Review Source LC LNai C. LMT Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for small businesses!" August 9, 2023 5.0 Overall, I really enjoy using Picktime and, though not perfect, I'll stick with it. It's affordable and has what I need for proper price. Pros I changed to Picktime when my old booking software couldn't offer me a service feature where two locations are available. I wanted something easy to use for my clients and allowed me to add in the features required to steer my clients in the correct direction best for them. My client's say it works great and makes it easy for them to find my available bookings. Cons It can be a little confusing when getting started. They also don't offer custom text confirmation/reminders, which would help a lot for people who fail to read their e-mail initial e-mail. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) Setmore couldn't offer me duel location scheduling. Review Source Response from Picktime August 10, 2023 Hell LNai, We appreciate your insightful review of Picktime and are thrilled that our software has helped streamline your booking process while providing the flexibility you needed for multiple locations. It's rewarding to hear that your clients are benefiting from the ease of use and finding it simple to access your available bookings. Your suggestion regarding custom text confirmation and reminders is valuable to us. While this feature isn't currently available, we are actively working on enhancing our offerings based on user feedback. Your input will certainly be taken into consideration as we continue to improve our software. Thank you for making Picktime your choice for booking solutions. We're committed to refining our platform to better serve you and your clients. If you have more insights to share or further inquiries, feel free to contact us. Your satisfaction is our priority. James W. IT Manager Veterinary Used the software for: 1-2 years ### "The pop-up ads make this product confusing to our clients." July 12, 2023 4.0 Would be great, except for the major cons mentioned above. The popup ads give a very unprofessional appearance to the product. Pros Free. Performed necessary function. Easy to integrate with Paypal. Liked the Time Blocker feature. Cons The pop-up adds on the booking window were confusing our clients. Had to email our clients not to click on the START button on the Ad and instead click on the "Book Appointment" button. This forced us to switch to Simplybook.me. Also, clients had to know which days appointment were available to click on the correct day in order to book an appointment. Would be much better if it came up with the first day an appointment is available. Reason for choosing Picktime Free. Switched from [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Picktime was free. Had to switch back due to popup ads on Picktime. Review Source KI Katie I. CEO Events Services Used the software for: Less than 6 months ### "Party For Our Planet" April 5, 2023 4.0 AMAZING! THANK YOU SO MUCH!!! will always recommend picktime! Pros free & easy to use, great for start ups! GREATLY appreciate the communication & customer service care Cons somewhat confusing and limited display/functionalities Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Picktime better for getting started, good compatibility & has everything we need Review Source Response from Picktime April 10, 2023 Hello Katie, We are glad that you are happy with Picktime. CY Chris Y. Developer Online Media Used the software for: Less than 6 months ### "Great product and support is excellent" October 30, 2021 5.0 The software is easy to setup and is ideal for both novice users and web developers alike. The support is amazing and \[SENSITIVE CONTENT\] was brilliant in helping me customise the product for our specific requirements, so many thanks again \[SENSITIVE CONTENT\]. Pros Extremely easy to setup, customise and integrate with various services Cons Haven't found anything negative as of yet Reason for choosing Picktime Wide range of features, tons of integration options, easy to customise, nice simple layout and the support before signup and also after started using has been incredible. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) While Calendly is a great product, the pricing and the lack of ability to truly customise the product for custom integrations ( not products like mailchimp etc ) was an issue for me Review Source HO Haydie O. Director/manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Loving Picktime!" August 14, 2020 5.0 Support very helpful, loved customising my business look, a little tricky for me to get the hang of where and how to do it but multiple uses and familiarising myself means I’m pretty proficient. My products and services look the best on Picktime. I used Calendly and Acuity free trial and found them very bland in comparison, may have been free trial. Pros How good i can get my business looking on a booking platform! Cons The things I want are close to being launched ie multiple pack classes, payment system and custom notifications and alerts. I’m excited to complete my booking system when they arrive. I was a bit slow to work out how to use it but could be user error. I had to navigate a lot to get familiar with the system, with the online support I’ve got the hang of it. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Picktime Firstly because it was free and it offered something that were lacking in some of the large paid appointment bookers. I looked closely at what I needed for my health and wellness business, different to corporate. However I discovered it’s very attractive and athletic compared to other brands. It look good and can be custom put together. It’s a great flow on if business aesthetics matter to your business! Review Source JW Jessica W. Photographer Photography Used the software for: Less than 6 months ### "Photographer" September 19, 2019 5.0 I am saving time because the system they have created is easy to use and smart. Pros It is easy to use and if you have any problems it is very easy to email someone and they will help you. They responded within minutes and what I love the most is that they are able to fix any mess ups I have done from their end.... that is key for a person who is not computer savvy;) Cons I would like it if they had a system for my customers to pay....they said they were working on that. Switched from [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) I did not find the program user friendly. I need a program that moves smoothly and helps me along. I need it to be smart to help me save time since I am not the greatest at computers. Review Source EL Erica L. Bookkeeper Accounting Used the software for: 2+ years ### "Need a Appointment Software.. Look no further!" January 11, 2025 5.0 Love it! Use it everyday and manages all our office appointments. Pros Love how we can easily see and manage appointments. Best feature is the clients get confirmation emails. Cons Would like different colors for employees for easier view. Review Source SB Scott B. President Non-Profit Organization Management Used the software for: I used a free trial ### "Social Distancing at the Pool" July 2, 2020 5.0 Overall, I found PickTime to be intuitive and easy to implement. It took a couple of iterations to understand how the different features interacted, but it was worth the testing. Pros We needed an application to control the number of people at our pool. PickTime fit the bill. I liked it most because it is logically laid out for setup and is very flexible. It can be set to book individuals (i.e., team members) based on their schedule and abilities (i.e., Service). PickTime can also be set for classes to limit size, which is why I selected it for our pool crowd control. Classes and Services can also book Resources to ensure you don't book folks and not have the necessary Resources. The biggest plus is the ability to export attendee lists! Cons I liked the user interface the least, which is what should be the best part of the application. When selecting a booking, the PickTime forces the user to go through the Book Appointment option. It would be easier to allow users to go directly from the Classes or Services listings to the booking options. Also, the feature that opens and closes booking is limited to individual-to-individual bookings, however, I found that when booking the calendar view controlled the booking window, but booking by the Class view did not. For our application with the pool, we did not want people booking everyday over the whole Summer at one time. Review Source SR Sibelle R. marketing Telecommunications Used the software for: 1-2 years ### " I like working with Picktime because it's practical." November 9, 2021 5.0 Overall the app gives me a lot of security regarding appointments and helps me take care of my schedules and appointments. Pros its practicality, ease of use and its very easy-to-use tools Cons Sometimes the schedule sounds, but it's very rare to happen Review Source RN Raphael N. Priest Religious Institutions Used the software for: 6-12 months ### "The best" July 23, 2021 5.0 The best so far. Everything works perfectly fine and the support is very good. Pros The free version is valuable. It's not a bait or freemium. You will be able to use the free version for your basic needs. The support is very good. Cons You can't limit clients on scheduling yet The administration page and the emails confirmation are limited to English Lang. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Free version features. Review Source JH James H. Company Training/Hiring Coordinator Automotive Used the software for: Less than 6 months ### "Amazing streamlined product with all the right features" June 21, 2022 5.0 I am a hiring coordinator who deals with hundreds of applications, and it can be exhausting to communicate details of interviews to everyone. This makes it simple, delivers the message quickly and easily, and makes it even simpler for prospective candidates to choose their time, which statistically raises their show rate. Pros Simple to use, easy to implement and customize, and all without charging an arm and a leg! Cons Most of my issues have been user error or not understanding where certain features are, or even knowing that they exist. But that's my fault for not reading the Help and FAQ's and whatnot. Review Source TC Tina C. Owner Hospitality Used the software for: Less than 6 months ### "I'm Thrilled!" May 30, 2019 5.0 Overall, Picktime is a blessing! Thank you Picktime! Pros I searched for a scheduling program to help me schedule my clients on a 2, 3, 4, 6, or 8 week rotation, I could not find an easy use application. When I found Picktime, I was a bit worried so I only put a few customers in the database and started scheduling. I did have to figure out a way to use the Service tab to fit my business the best. Once I accomplished this goal, (short and sweet), it was smooth sailing from there. Cons I loved the overview tab, which helps me identify my projected income for the day, week or month. I wish I could see the projected income in the prior week, but I have to wait until Sunday for the next week income figures. Review Source tF tanesha F. Fitness instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Picktime " October 17, 2020 5.0 It worked great for the time I needed and before demand increased drastically for my company and I need additional features such as class passes etc. Pros The application was free and easy to setup Cons Customers are duplicated each time they register and add ones couldn’t be added to an exiting appt Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Picktime Price and manageability for a small business Review Source DR Dawn R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great booking software for my business!" June 9, 2020 5.0 I like to be able to start things and give them a really good trial run before I invest. Picktime is allowing me to do that without costing me anything. Pros Picktime has a clean, modern layout and it's easy to use! Cons There are no missing features for my needs that I've found yet. Reason for choosing Picktime It was more comprehensive yet still easy to use. Review Source DL Dustin L. Director of Special Projects Hospital & Health Care Used the software for: Less than 6 months ### "Great product for managing bookings" July 17, 2020 5.0 The customer service was great, got back to me right away when I had questions. Very easy to use and understand. Pros The ease of adding resources and being able to book appointments Cons There is no calendar view when doing online bookings, to see on a specific day what resources were available. I wish you could see what team member cancels a reservation. Review Source AA Amy A. Owner & Photographer Photography Used the software for: I used a free trial ### "Picktime gives me more time" July 23, 2019 5.0 Easy to personalize and very positive feedback from clients! Pros This software is great! It’s allowed me to take online bookings from clients with one click of a button! It was so easy to add the “book now” button to my website and there’s even an option to add it to Facebook. My clients can book recurring sessions which is huge for my business! It’s very easy to cancel or reschedule And bonus! It will send automatic email and/or text reminders to clients!! Cons No cons so far! I’m really happy with Picktime and it’s abilities! Review Source AS Alina S. Travel Agent Leisure, Travel & Tourism Used the software for: I used a free trial ### "Best place" April 26, 2021 5.0 It is awesome Pros Majority of the necessary stuff doesn't cost a dime. Cons Nothing yet. I yet need to experience picktime. Review Source MK Michael K. Wine & Spirits Manager Food & Beverages Used the software for: 1-2 years ### "Overall I like it!" April 4, 2023 4.0 I like the platform. I will continue to use it, and hopefully I see the improvements. Pros Overall, I like the concept of the app. I feel there could be improvements to the platform, but the ease of use is great, and the features are adequate to my needs. Cons I wish there was an app. That would streamline my whole process for booking meetings. Maybe also creating a QR code in the app to pass a link to someone looking to book would be helpful. (I don't know if that exists or not, but would be easy to do and a great addition.) Reason for choosing Picktime Ease of use, and it was free. Review Source JF JIN F. FITNESS CENTER MANAGER Health, Wellness and Fitness Used the software for: 2+ years ### "Fitness and Wellness" February 20, 2024 5.0 overall is very satisfied. customer service response fast and answer your queries. kudos to the team. Pros I like the most is when you access it via mobile easily Cons I just notice if you cleansing the customers section no available button for "select all" to easy access. please include that button. Reason for choosing Picktime Picktime is easy to use, user friendly and value for money. Review Source TT Thao T. OPTOMETRIST Hospital & Health Care Used the software for: 1-2 years ### "Picktime" October 1, 2023 5.0 excellent Pros different colors for different types of appointments Cons none. everything is working as expected. Reason for choosing Picktime easier to use Review Source AR Alyse R. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "It was fantastic before we scaled" April 5, 2022 5.0 Great for ease of use and value. Very easy to setup, and the customer booking site was clean and straight forward. Overall, I loved it when we were a smaller business. It got less useful as we grew larger. Pros I love how EASY it was to use! This is the first software I used for my new business and it was perfect. Simple, straight-forward, and inexpensive. We have now scaled to a franchise and need more features, but Picktime was perfect for us for the first year. Cons The customer list was glitchy. Customers didn't (at the time) create accounts. They just booked each appointment separately. So they couldn't save payment info for future use, see their history, etc. I had to handle that on my end. Because they didn't have individual accounts, it would save customers into my list over and over. I had at least 4-6 profiles for each customer which through off reporting. Review Source HN Heritier N. President and CEO Accounting Used the software for: 1-2 years ### "Peace of Mind and no need to get another software. It makes my Tax Business excellent" March 7, 2024 5.0 Pros Calendar Synchronization, Payment and Reminders Cons Sometimes 3 % of my clients had trouble to make appointment as the link was asking them to sign up.The vast majority of my clients never had issue with that Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.