# Page 2 | Picktime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Picktime the right Appointment Scheduling solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171707/Picktime/reviews

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Picktime

4.8 (58)

[View alternatives](https://www.capterra.com/p/171707/Picktime/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Picktime

## Showing most helpful reviews

Showing 26-50 of 58 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HN

Heritier N.  
President and CEO  
Accounting  
Used the software for: 1-2 years

### "Peace of Mind and no need to get another software. It makes my Tax Business excellent"

March 7, 2024

5.0

Pros

Calendar Synchronization, Payment and Reminders

Cons

Sometimes 3 % of my clients had trouble to make appointment as the link was asking them to sign up.The vast majority of my clients never had issue with that

Review Source

TO

Taegan O.  
Head Lab Assistant  
Education Management  
Used the software for: 1-2 years

### "PickTime Is Great!"

April 4, 2023

5.0

Pros

I run a lab at a university in which we teach students how to fly different drones we have. PickTime is great for scheduling that automatically and makes our lives and our students lives easier!

Cons

Hard to think of cons, we love PickTime so much!

Review Source

Response from Picktime

April 5, 2023

Hello Taegan, We are glad to hear that Picktime has been so useful for scheduling your drone lessons at the university! It's always a relief when a tool or platform can make life easier for both instructors and students. It sounds like it's been a seamless and positive experience so far. If you have any questions or concerns in the future, don't hesitate to reach out to Picktime's support team for assistance.

RP

Rose P.  
admin  
Entertainment  
Used the software for: 1-2 years

### "Thank you for great service and platform"

May 6, 2024

5.0

Pros

Easy to use and organization!!!!!!!!!!!!

Cons

none at the moment. No cons!!!!!!!!!!!!!

Review Source

BC

Beth C.  
owner  
Photography  
Used the software for: 2+ years

### "Great Free Software!"

August 31, 2021

5.0

Great! This program I have found to be so easy to use! I have tried others and thought of switching, but always return!

Pros

I love that it is free! I am able to customize the fields I need for my bookings. I also like that I can share the booking link with ease.

Cons

I would like to be able to change the theme and ppictures.

Review Source

ES

Ed S.  
Courier Transport Coordinator  
Environmental Services  
Used the software for: 2+ years

### "We really like Picktime"

September 8, 2022

5.0

We have used Picktime for close to 3 years, we have seen it improve and have been very pleased with the ease of scheduling and the response of the support teams if we ever have any technical glitches. It provides good notifications to clients and support staff and we depend on it regulary for our appoint scheduling of our lab samples pickups

Pros

Easy to use, and reliable. We depend on Picktime for our lab sample courier transport scheduling and we have been very pleased with the ease of use and its reliability and very good support team

Cons

We have not used any other software scheduling product so unaware of additional items that would help our process

Review Source

Response from Picktime

September 15, 2022

Hello Ed, We are glad that you are happy with Picktime.

JP

John P.  
Doctor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very Pleased Customer "

October 2, 2021

5.0

Pros

I love everything about this software, it is easy to use , my staff has no problem navigating it , I’m very happy

Cons

There’s nothing not to like about the software it has been a wonderful addition to my practice

Review Source

Response from Picktime

October 4, 2021

Thanks for the 5-star rating and positive review, John. Hope you continue to enjoy scheduling and managing bookings on our app. If you have any feedback or suggestions, please write to us at hello@picktime.com. We would love to hear from you!

KG

Kevin G.  
Golf Pro  
Entertainment  
Used the software for: 1-2 years

### "SIMPLY SUPERB PRODUCT & SERVICE!"

June 14, 2021

5.0

Fabulous saved MY Business - i am very unorganized golf pro with more students than \[SENSITIVE CONTENT HIDDEN\] had money. i was losing them because used only text to keep track of how many lessons left in a package and was overbooking and flat out missing appointments. It was embarrasing until Picktime saved my revenue!

Pros

Ease of use and reliability top notch! Supportive staff always there - however so flawless I only compliment them for never having to troubleshoot with.

Cons

N/A I super highly recommend this problem solver to any Artist who is out there painting on the canvass when you need to keep track of HOW MUCH MuLA you are making$$$. I can keep copious notes on each client - like birthdays- annoyances- whether they show up late, etc. LOVE IT!

Review Source

SB

Scott B.  
President  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Social Distancing at the Pool"

July 2, 2020

5.0

Overall, I found PickTime to be intuitive and easy to implement. It took a couple of iterations to understand how the different features interacted, but it was worth the testing.

Pros

We needed an application to control the number of people at our pool. PickTime fit the bill. I liked it most because it is logically laid out for setup and is very flexible. It can be set to book individuals (i.e., team members) based on their schedule and abilities (i.e., Service). PickTime can also be set for classes to limit size, which is why I selected it for our pool crowd control. Classes and Services can also book Resources to ensure you don't book folks and not have the necessary Resources. The biggest plus is the ability to export attendee lists!

Cons

I liked the user interface the least, which is what should be the best part of the application. When selecting a booking, the PickTime forces the user to go through the Book Appointment option. It would be easier to allow users to go directly from the Classes or Services listings to the booking options. Also, the feature that opens and closes booking is limited to individual-to-individual bookings, however, I found that when booking the calendar view controlled the booking window, but booking by the Class view did not. For our application with the pool, we did not want people booking everyday over the whole Summer at one time.

Review Source

RC

Rob C.  
Match Secretary  
Sports  
Used the software for: I used a free trial

### "Great free software that solved my problem!"

May 14, 2020

4.0

We have only just gone live using the system so a little too early to say.

Pros

I needed a low cost method of allowing club members to book time on the rinks on our bowling green. I have to admit one of the first considerations as we are a small organisation with limited funds is that at present the software is free. Once you get into the functionality of the program set up is quite straight forward in fact easier for small businesses than it was for me as I was adapting the program so it was only being used to book time on our green not providing a specific service or class. There is an online chatline for suppor and I have the support team to be extremely helpful and quick to respond.

Cons

When you are using the software and particularly in set of time slots there is only the option of drop down menus from which you select the start time. An option to type in the start time would perhaps save time? In the customer booking could we have the inclusion of a calendar so that customers can click on date and see what classes are available?

Reason for choosing Picktime

I have be honest because it was offered free this was a major consideration. We are a very small organisation with limited funds. However if this trial is successful we would be prepared to pay a reasonable fee to support the developers.

Review Source

VR

Verified Reviewer  
Eyebrow Threader  
Consumer Services  
Used the software for: 6-12 months

### "Great tool for small businesses"

June 8, 2021

5.0

Pros

The best part of this tool is that it is free and has good features to make appointments. Link can be shared at different platforms such as Facebook instagram, and company website. Even though it is a free tool it works efficiently. There are additional plug-ins to use for CRM, website connections and much more.

Cons

I wish it could have feature to export the customers contacts into the excel file. It would make mass email easy for my small business.

Review Source

SR

Sibelle R.  
marketing  
Telecommunications  
Used the software for: 1-2 years

### " I like working with Picktime because it's practical."

November 9, 2021

5.0

Overall the app gives me a lot of security regarding appointments and helps me take care of my schedules and appointments.

Pros

its practicality, ease of use and its very easy-to-use tools

Cons

Sometimes the schedule sounds, but it's very rare to happen

Review Source

CH

Claire H.  
Sports Massage therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fantastic service"

March 12, 2024

5.0

Really useful, easy to use for the clients booking in, and easy for me to manage too.

Pros

The customer service is so helpful, and the online videos are simple and easy to access. There's always a way to do what you want it to do, the customer service staff can tell you how.

Cons

I use it for free, but would love the ability to email the clients for free with it :)

Review Source

VR

Verified Reviewer  
Managing Director & Co-Founder  
Computer Software  
Used the software for: Less than 6 months

### "Free but effecient"

May 18, 2019

4.0

Pros

It is free but it provides a lot of facilities for booking a variety of services and classes by different resources in own or customer location. So many features are customizable so you can have your own banners, link (with limitation), and logo. You can also customize the calendar with different slots.

Cons

I couldn't find help! There is no knowledgebase. It is true that using the software is easy. but I need to understand what is "resources" exactly or some other issues. using the software is a little bit confusing for administrators and they have to do some test for learning the software

Review Source

De'Nicea Hilton, H.  
Holistic Period & Fertility Strategist, Doctor of Oriental Medicine, Acupuncture Physician, FABORM  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great starting point for a scheduler"

August 1, 2019

4.0

Pros

Really liked the interface and set up was really use to do

Cons

The calendar doesn’t do a two way sync with google calendar so required me to manually add appointments

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Review Source

Response from Picktime

May 19, 2020

Hi De'Nicea Hilton, We are pleased to tell you that we have launched our two-way sync for Google and Outlook calendars. Please have a look at it. We would really appreciate it if you consider changing the review. We really appreciate your feedback

RN

Raphael N.  
Priest  
Religious Institutions  
Used the software for: 6-12 months

### "The best"

July 23, 2021

5.0

The best so far. Everything works perfectly fine and the support is very good.

Pros

The free version is valuable. It's not a bait or freemium. You will be able to use the free version for your basic needs. The support is very good.

Cons

You can't limit clients on scheduling yet The administration page and the emails confirmation are limited to English Lang.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Free version features.

Review Source

JW

Jessica W.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Photographer"

September 19, 2019

5.0

I am saving time because the system they have created is easy to use and smart.

Pros

It is easy to use and if you have any problems it is very easy to email someone and they will help you. They responded within minutes and what I love the most is that they are able to fix any mess ups I have done from their end.... that is key for a person who is not computer savvy;)

Cons

I would like it if they had a system for my customers to pay....they said they were working on that.

Switched from

[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)

I did not find the program user friendly. I need a program that moves smoothly and helps me along. I need it to be smart to help me save time since I am not the greatest at computers.

Review Source

VR

Verified Reviewer  
Finance Specialist  
Accounting  
Used the software for: Less than 6 months

### "OMG I LOVE THIS NEW SOFTWARE!! "

February 18, 2019

5.0

Pros

I recently found PickTime on another website. I loved the feature so I googled the company. I signed up the same night and installed it on my website. Within 1 hour, my employees were all listed and signed into the software. Within 24 hours my staff and clients were already using the software to book appointments on our website, mobile apps, and from our office!

Cons

I absolutely have no issues with this software, its the best invention yet! Thank you!!

Review Source

KT

Kezi T.  
School assistent  
Education Management  
Used the software for: 1-2 years

### "Picktime is an excellent organization platform."

July 28, 2020

5.0

I use in my day to day picktime helps to solve my problems and manage my commitments

Pros

picktime The smartest way to schedule appointments, meetings, classes, interviews and reservations. I love it.

Cons

I have nothing to complain about picktime, but I believe that it should have the possibility of translating the page for users.

Review Source

Zeb C.  
Founder / CEO / CTO / Finishing Artist  
Broadcast Media  
Used the software for: Less than 6 months

### "Brilliant scheduling tool"

August 7, 2020

5.0

Great and easy setup. Have been using it to let interview candidates pick slots for interviews and it took a little setting up but works great especially with the Zoom integration.

Pros

Very easy to setup and use and unbelievably affordable.

Cons

Needs little tips or info when you hover over settings to help the setup process but the guides and customer support is great.

Reason for choosing Picktime

The interface stood out as simple and attractive when compared with other options.

Review Source

JH

James H.  
Company Training/Hiring Coordinator  
Automotive  
Used the software for: Less than 6 months

### "Amazing streamlined product with all the right features"

June 21, 2022

5.0

I am a hiring coordinator who deals with hundreds of applications, and it can be exhausting to communicate details of interviews to everyone. This makes it simple, delivers the message quickly and easily, and makes it even simpler for prospective candidates to choose their time, which statistically raises their show rate.

Pros

Simple to use, easy to implement and customize, and all without charging an arm and a leg!

Cons

Most of my issues have been user error or not understanding where certain features are, or even knowing that they exist. But that's my fault for not reading the Help and FAQ's and whatnot.

Review Source

CC

Cameron C.  
Self employed  
Maritime  
Used the software for: 6-12 months

### "Scheduling professional"

September 15, 2021

5.0

Pros

I can send out an email for my clients to sign up for appointments and they decide when then want to make them on a first come first serve basis in the time slots available. I don't have to spend any time on the phone negotiating time and availability.

Cons

Took a little time to understand some of the setup but after that it was point and click. That easy.

Review Source

TC

Tina C.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "I'm Thrilled!"

May 30, 2019

5.0

Overall, Picktime is a blessing! Thank you Picktime!

Pros

I searched for a scheduling program to help me schedule my clients on a 2, 3, 4, 6, or 8 week rotation, I could not find an easy use application. When I found Picktime, I was a bit worried so I only put a few customers in the database and started scheduling. I did have to figure out a way to use the Service tab to fit my business the best. Once I accomplished this goal, (short and sweet), it was smooth sailing from there.

Cons

I loved the overview tab, which helps me identify my projected income for the day, week or month. I wish I could see the projected income in the prior week, but I have to wait until Sunday for the next week income figures.

Review Source

VR

Verified Reviewer  
Director, Asia Operations  
Computer Software  
Used the software for: Less than 6 months

### "Another Calendar Scheduler"

April 19, 2022

4.0

Overall a clean scheduling product that works just fine, and does what it says with little effort.

Pros

Calendar synchronization and scheduling is a subject of great interest ~ a lot of people are trying to create an innovative solution. Picktime is clean, and efficient

Cons

As with all calendar scheduling software programs, you have to be invested in using it regularly, and I often forget.

Review Source

YE

Yasser E.  
Business Consultant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Amazing Experince"

June 18, 2021

5.0

Pros

Value for money Ease of use Flexibility in implementation Great customer support Friendly interface Stability

Cons

It's not possible to export Customers Online payment still needs more options Online booking needs to be more customizable

Review Source

tF

tanesha F.  
Fitness instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Picktime "

October 17, 2020

5.0

It worked great for the time I needed and before demand increased drastically for my company and I need additional features such as class passes etc.

Pros

The application was free and easy to setup

Cons

Customers are duplicated each time they register and add ones couldn’t be added to an exiting appt

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Picktime

Price and manageability for a small business

Review Source

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