--- title: "Picktime Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Picktime Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/171707/Picktime/" page_type: "product" language: "en" --- # Picktime Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Picktime ## What is Picktime? Picktime is an appointment scheduling platform that enables businesses to manage appointments, staff and services hassle free. It is a one stop solution for businesses that need scheduling of any kind. Be it Room management, Equipment rentals, Class bookings, Event management or Course Management we've got your back. Signup for FREE and see your business revenue increase by leaps and bounds. ## What is Picktime used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Tutoring](https://www.capterra.com/tutoring-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 59 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 2% Starting price $9.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Picktime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.picktime.com&name=Picktime) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Picktime 4.8 (59) VS. [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $9.99 Flat Rate, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (59) Ease Of Use 4.8 (4,116) Value For Money 4.9 (50) Value For Money 4.6 (2,774) Customer Service 4.6 (51) Customer Service 4.7 (2,338) ## Picktime alternatives [4.6 (1,474)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (287)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/171707/Picktime/alternatives/) ## FAQs about Picktime Overview ### What problems does Picktime solve? Picktime solves manual appointment coordination, spreadsheet-based booking, and slow client communication by centralizing scheduling, class and service setup, staff availability, blackout dates, notifications, and basic invoicing. Startups, clinics, pharmacies, recruiters, labs, clubs, and small service teams benefit most, especially those needing fast setup, easy customization, and responsive support. Answer based on 46 reviews Overview ### Which roles and teams benefit most from Picktime? Picktime is most used by owners, consultants, and service-based managers who need streamlined appointment scheduling, calendar coordination, and client communication. Health, wellness, and beauty practitioners use it to manage bookings and staff availability, while operations and training teams rely on it to organize sessions, resources, and day-to-day scheduling workflows. Answer based on 59 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Picktime built for? Picktime serves small businesses first, with 88% of reviewers from that segment, especially Health, Wellness and Fitness at 17%. It also supports salons, spas, fitness centers, medical providers, schools, tutors, and related service businesses, with Hospital & Health Care at 9% and Education Management at 7%, mainly for appointment scheduling. Answer based on 59 reviews Features and Usability ### What are the key features of Picktime? Picktime includes core scheduling features like appointment scheduling, online booking, recurring appointments, and calendar sync. Reviewers also highlight client reminders through email confirmations, integrations such as Zoom and Facebook, and billing and invoicing with income tracking. Customizable booking pages, forms, and time slots add flexibility for classes, services, and multi-location bookings. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? Picktime starts at $9.99/month flat rate for the 9.99 plan, with a free version and free trial also available. The Pro plan costs 19.99/month. Reviewers describe pricing as inexpensive and useful for basic needs, but note the free version is basic, lacks Zoom integration, and payments are limited to PayPal and Stripe. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does Picktime integrate with? Picktime integrates with Google Calendar, which reviewers mention most often, and connects to more than 20 third-party tools overall. Official integrations also include Microsoft Outlook and Microsoft Teams for scheduling, PayPal and Stripe for payments, Mailchimp and Constant Contact for email, plus Google Maps. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does Picktime offer? Picktime provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual, self-paced learning for users who want step-by-step demonstrations of the product. Getting Started and Support ### What customer support options does Picktime offer, and how do users rate the experience? Picktime offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users generally describe support as fast, helpful, and easy to reach, with quick chat and email replies and useful guides. Some users say setup can take time and would like broader language support during customer service interactions. Answer based on 25 reviews Appointment scheduling ### How well does Picktime handle appointment scheduling? Picktime makes appointment scheduling easy for many small businesses through online booking, calendar syncing, reminders, and multi-staff availability. Teams like the quick setup and reduced back-and-forth with clients, though some mention booking flow confusion, duplicate customer records, and limits around imports, texting, and client account management. Answer based on 20 reviews ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra reviewers say these are the features buyers value most when choosing appointment scheduling software: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Picktime supports all three top-priority features: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules accurate across calendars, and let customers reserve time online without extra back-and-forth, allowing teams to save time and manage appointments more efficiently. Appointment Management 4.9 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Calendar Management 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 4.6 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 3.9 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Confirmations/Reminders 4.5 (22) 45.45% of 22 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Automated Scheduling 4.4 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Picktime 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Driver Scheduling: Plan availability and assign specific time slots for driving appointments or training lessons. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Classes: Lessons that can be accessed online, allowing students to learn from home. - Online Payments: Accept and process online payment transactions - Payments: The ability to accept online payments for classes or equipment, store payment information, or set up recurring payments. - Progress Reports: Document and report the progress of ongoing projects - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Streamline: Streamline the operation and management of driving schools - Student Management: Database of students to track personal information of individuals and families - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.6 (59) 4.6 Based on 59 reviews ## Pricing Value for money 4.9 (50) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/171707/Picktime/pricing/) Free $0.00 It includes: - Starter 9.99 $9.99 Flat Rate,Per Month It includes: - 2 Locations - 3 Resources - 3 Team Members - 5 Classes - Attendance - Automatic Timezone Conversion - Email Notifications and Reminders - Merge Contacts - Over 15+ Powerful Integrations - Payments With Paypal and Stripe - Recurring Bookings - SMS Notifications & Reminders - Two Way Sync - Unlimited Appointments Pro $19.99 Flat Rate,Per Month It includes: - 20 Resources - 20 Team Members - Booking Page 20+ Languages - Captcha Verification Online Booking - Courses - Customizable Emails - Discounts - Merge Contacts - Over 100+ Integrations With Zapier - Packages - Payments With Paypal and Stripe - SSO - Unlimited Appointments - Unlimited Classes - Unlimited Locations - Vouchers Value for money 4.9 (50) 4.9 Based on 50 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (51) 4.6 Based on 51 reviews ## User reviews Overall rating 4.8 Based on 59 reviews Filter by rating 5(48) 4(9) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent MV Matt V. Therapist Health, Wellness and Fitness ### "Switched providers after Picktime ignored months of feedback—best decision ever" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 July 15, 2026 I used to manage two separate business accounts under Picktime's Pro plan. While I wanted to love the platform, the daily administrative workarounds became unbearable. Before making the decision to leave, I emailed Picktime support three separate times over several months, giving them ample opportunity to address my concerns or share their roadmap. I received zero meaningful solutions, confirming a disappointing lack of customer care. I have since migrated to a new booking provider, and the experience has been night and day. My new provider is incredibly customer-focused and proves to be the perfect fit for both sole traders and growing businesses. Making the switch only confirmed just how outdated and restrictive Picktime’s system actually is. For context, here are the exact issues (around 70% of the issues I was facing with them) Picktime failed to address, all of which my new provider handles effortlessly: No or limited or unclear Admin Overrides: With Picktime, booking a client on a "day off" required me to manually change my global working hours, book the client, and change them back. My new provider allows seamless admin overrides. Rigid "All-or-Nothing" Payments: Picktime wouldn't let me require upfront payment for some services while allowing post-payment for others. My new system offers total payment flexibility per service. Paywalled Basic Features: Despite paying for two Pro accounts, Picktime tried to force me to upgrade again just to use basic discount codes. Broken Navigation Links: When sharing a link to a specific service on Picktime, the "Home" icon redirected right back to that same service instead of the main menu—giving clients the false impression I only offered one service. No Service Duplication: Picktime forces you to manually recreate similar services from scratch. My new provider lets me duplicate and edit services in seconds. Forced Branding on Paid Tiers: Despite being a paying Pro subscriber, Picktime refused to let me remove their logo. Outdated File Restrictions: Picktime bizarrely only accepts JPEG files, making modern, high-quality branding a headache. Confusing Calendar Invites: Picktime's Google Meet integration sent my internal "padding/buffer" time to the client's calendar, causing constant confusion about appointment lengths. The Verdict: If you are a sole trader or a business looking for a platform that actually values your time and client experience, look elsewhere. Picktime’s lack of basic features and refusal to listen to paying customers forced me to leave—and seeing how effortlessly a truly customer-focused provider handles these exact needs, I only wish I had made the switch sooner. They get 2 rather than 1 star because I think they genuinely want to help - but simply can't due to lack of knowledge or technical ability. I suspect it might be a small time operation branded to look bigger than it is. Pros Good intentions: The support staff mean well and seem to genuinely try to attempt corrections when you finally reach them. Decent foundation: The core software has a clean interface and good potential if they would simply listen to user feedback. Cons Severe feature limitations: Lacks basic, industry-standard features like admin calendar overrides, service duplication, and flexible payment options. Poor responsiveness: I had to email them three times over several months with zero meaningful resolution, forcing me to switch to a competitor. Their poor responsiveness is likely caused by lack of skill/technical knowledge rather than not wanting to help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Alyssa D. Therapist Mental Health Care ### "Simple and efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 1, 2025 It was a generally positive experience, and I would consider switching back to the platform in the future. Pros The platform was a simple and efficient way to facilitate appointment scheduling and client reminders for my practice. Cons At the time, there were not enough features for me to integrate all client management through the platform: forms, notes, etc. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) I needed a platform with easier deployment to facilitate scheduling. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Erica L. Bookkeeper Accounting ### "Need a Appointment Software.. Look no further!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 11, 2025 Love it! Use it everyday and manages all our office appointments. Pros Love how we can easily see and manage appointments. Best feature is the clients get confirmation emails. Cons Would like different colors for employees for easier view. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rose P. admin Entertainment ### "Thank you for great service and platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2024 Pros Easy to use and organization!!!!!!!!!!!! Cons none at the moment. No cons!!!!!!!!!!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Claire H. Sports Massage therapist Health, Wellness and Fitness ### "Fantastic service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2024 Really useful, easy to use for the clients booking in, and easy for me to manage too. Pros The customer service is so helpful, and the online videos are simple and easy to access. There's always a way to do what you want it to do, the customer service staff can tell you how. Cons I use it for free, but would love the ability to email the clients for free with it :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HN Heritier N. President and CEO Accounting ### "Peace of Mind and no need to get another software. It makes my Tax Business excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2024 Pros Calendar Synchronization, Payment and Reminders Cons Sometimes 3 % of my clients had trouble to make appointment as the link was asking them to sign up.The vast majority of my clients never had issue with that Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF JIN F. FITNESS CENTER MANAGER Health, Wellness and Fitness ### "Fitness and Wellness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2024 overall is very satisfied. customer service response fast and answer your queries. kudos to the team. Pros I like the most is when you access it via mobile easily Cons I just notice if you cleansing the customers section no available button for "select all" to easy access. please include that button. Reasons for choosing Picktime Picktime is easy to use, user friendly and value for money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Faith M. Office Administrator Renewables & Environment ### "Picktime - Boking made Easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2023 Pros I like that we often get reminders and never miss appointments It makes online scheduling super easy Cons Picktime is super easy to use and no reason to dislike it. Switched from [BookSteam](https://www.capterra.com/p/133845/BookSteam/) [TimeTap](https://www.capterra.com/p/139709/TimeTap/) [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [MyTime](https://www.capterra.com/p/145188/MyTime/) [BigBlueButton](https://www.capterra.com/p/162664/BigBlueButton/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Thao T. OPTOMETRIST Hospital & Health Care ### "Picktime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 1, 2023 excellent Pros different colors for different types of appointments Cons none. everything is working as expected. Reasons for choosing Picktime easier to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Manager Non-Profit Organization Management ### "Great for value, but not my first choice" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 24, 2023 Overall, it works and gets the job done. It's not the best scheduling software. It's amazing for the price. But you get what you pay for. It's very basic and doesn't feel very modern. It feels like it takes longer than it should to set everything up. It's also not the best client management. You have to search for features like automatic replies/reminders, descriptions, design, appointments, etc. It's okay but you get what you pay for. Pros I love that there's a free version and the paid version is very very inexpensive. It's very basic. You can put multiple services for clients to choose and create an appointment for. Cons It is not very user-friendly. I may be biased because I used Calendy before Picktime and Calendly was far superior. Picktime's landing page doesn't feel sleek and can confuse clients at times. It takes time to set up and design. It takes time to set up the different services. It takes time to integrate and embed into your website. It works fine but isn't as efficient as you would expect it to be. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171707/Picktime/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Calendly vs Picktime](https://www.capterra.com/compare/148036-171707/Calendly-vs-Picktime) [SimplyBook.me vs Picktime](https://www.capterra.com/compare/140086-171707/Simplybook-me-vs-Picktime)