Foundant Technologies

CommunitySuite


4.5 / 5
4 reviews

Who Uses This Software?

CommunitySuite is a truly integrated software solution built exclusively for community foundations who wish to provide a positive donor experience, from donation to fund management.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Foundant Technologies
  • www.foundant.com
  • Founded 2006
  • United States

About CommunitySuite

Donation management software built for community foundations. Enable donors to give online, as well as provide fund holders easy access to their account information, saving time and expense for you. We've been serving the community foundation sector for over 10 years, and are happy to provide a fully integrated suite of technology solutions community foundations need to succeed.


CommunitySuite Features

  • Accounts Payable
  • Accounts Receivable
  • Activity Tracking
  • Asset Management
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Compliance Management
  • Donor Management
  • General Ledger
  • Partnership Accounting
  • Purchasing & Receiving
  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

CommunitySuite Reviews Recently Reviewed!


CommunitySuite provides platform to grow our foundation

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: CommunitySuite provides an integrated platform to run our Community Foundation at a price that is affordable for even a very small Community Foundation. The support and training provided through the implementation process made it possible to implement the software with very limited staff. Once implemented, the simplified fund accounting process made it possible to offer more options to our donors, including the introduction of non-endowed funds and multiple investment portfolios. These increased options have helped us to more than double the size of our foundation in less than two years. We could not have accomplished what we have without CommunitySuite.

Cons: The campaign process is my least favorite part of the software. While it is nice to have an integrated system to manage events, mailing lists, etc., those who are accustomed to using dedicated event management systems may find the features somewhat limited. It works fine, just without a lot of bells and whistles. Since we generally don't need bells and whistles, and we appreciate the integrated aspects of campaigns, we happily use the features provided. It is simply an area that has room for improvement.

Overall: CommunitySuite allowed our Community Foundation to fully automate our operations relatively early in our growth as a Community Foundation with very limited resources. It set the stage for the rapid growth that we've experienced and was definitely worth the investment.

Vendor Response

by Foundant Technologies on March 05, 2019

Thank you for taking the time to share your thoughts about CommunitySuite, Debbie! We appreciate your feedback and thorough review that will help other community foundations researching solutions to support their organization.

A unified system that delights both internal and external users

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Unified solution, clean & simple interface, the dev team is very open to suggestions and using IdeaLab, users can submit and vote on desired features/functionality. Tech support and service is phenomenal. Going from a non-unified system to a unified system has been like night and day. Being able to offer our Fund Advisors an online portal where they have 24x7 access in a clean site has been a long-awaited feature for us.

Cons: That we didn't have it implemented sooner. It has saved so much staff time.

Overall: Overall, a great experience. The team at Foundant is very responsive and the software is easy to use.

Vendor Response

by Foundant Technologies on April 18, 2019

Thank you for your review! This will be greatly beneficial to others who are exploring community foundation solutions .

Outstanding Software Solution

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use, continued updates, and great customer service.

Cons: Due to business growth on your end and staff changes on our end there have been a few times that has caused some stresses but everyone continues to be helpful.

Overall: Great experience from the beginning and have made many personal connections with many of your employees.

Vendor Response

by Foundant Technologies on March 05, 2019

Thank you Marcus, for taking the time to provide your review and feedback!

It's a frustrating system that is missing so much compared to other options.

Jul 10, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: It is cloud-based. Unlimited Users. The accounting system seems to work, though I am not an accountant so who knows.

Cons: Donation pages are not customizable or user-friendly. There is no way to track the source of donations (even though the description says donation tracking). If you want to track ROI on your website, ads or communications, you can't.

There's no integration with ANY other software(other than Stripe). They do not verify users by email address, so you constantly have to be on top of duplicate accounts from donations. The ticketing system is barebones and difficult to set up.

There's no custom reporting.