--- title: "CommunitySuite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CommunitySuite Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/171719/CommunitySuite/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # CommunitySuite Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CommunitySuite ## What is CommunitySuite? Donation management software built for community foundations. Enable donors to give online, as well as provide fund holders easy access to their account information, saving time and expense for you. We've been serving the community foundation sector for over 10 years, and are happy to provide a fully integrated suite of technology solutions community foundations need to succeed. ## What is CommunitySuite used for? [Fund Accounting](https://www.capterra.com/fund-accounting-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CommunitySuite?[Manage this product listing](https://www.g2.com/products/communitysuite/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CommunitySuite 4.8 (41) VS. [4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (41) Ease Of Use 4.2 (29) Value For Money 4.6 (37) Value For Money 4.0 (29) Customer Service 4.9 (40) Customer Service 4.0 (29) ## CommunitySuite alternatives [4.4 (3,333)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (165)](https://www.capterra.com/p/27468/Financial-Edge-NXT/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (15)](https://www.capterra.com/p/110568/FundCount/reviews/) Starting price $24000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (2,081)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/171719/CommunitySuite/alternatives/) ## FAQs about CommunitySuite Overview ### Which roles and teams benefit most from CommunitySuite? CommunitySuite is most used by executive leaders, finance and accounting teams, grants and program staff, operations managers, and IT directors. Executives oversee organizational performance and funding activity; finance teams manage accounting, funds, and reporting; grants teams administer applications, awards, and recipient records; operations and IT staff maintain workflows, data, and system access. Answer based on 41 reviews Overview ### What company size and industries is CommunitySuite built for? CommunitySuite is built exclusively for small community foundations, with 95% of reviewers from small businesses and 71% in nonprofit organization management. It also serves philanthropy organizations (17%) and accounting teams (5%), supporting donor experiences from donations through fund management, particularly fund accounting. Answer based on 41 reviews Features and Usability ### What are the key features of CommunitySuite? CommunitySuite offers nonprofit accounting and financial management features such as general ledger, accounts payable, accounts receivable, bank reconciliation, budgeting/forecasting, and financial reporting. It also includes donor and fund tools like donation tracking, pledge management, recurring giving, grant management, CRM, plus online giving, event management, and reporting/analytics. Integrations ### Which third-party tools and platforms does CommunitySuite integrate with? CommunitySuite integrates with Stripe for payment processing, online donations, and event donations. Its official integration catalog also lists Constant Contact and Mailchimp for email communications. Reviewer feedback primarily confirms Stripe as the third-party payment platform connected to CommunitySuite. Answer based on 14 reviews Getting Started and Support ### How easy is it to onboard and train a team on CommunitySuite? CommunitySuite offers in-person and live online training, webinars, videos, and documentation, supported by tutorials and implementation guidance. Reviewers report that users with varied computer skills and newcomers often learn navigation quickly, while staff handling implementation, fund-accounting processes, or migration may need more time and additional training to build confidence. Answer based on 10 reviews Getting Started and Support ### What customer support options does CommunitySuite offer, and how do users rate the experience? CommunitySuite offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, patient, and effective during implementation and ongoing troubleshooting. Training, tutorials, and continued communication are also valued, particularly by small teams and users learning complex reporting or accounting functions. Answer based on 21 reviews Ease of use ### How easy is CommunitySuite to use? CommunitySuite gives nonprofit and foundation teams an integrated workspace that many find manageable across accounting, funds, and events. Users with varied technical experience can navigate core tasks after training, but reporting, organization searches, donation pages, and certain CRM workflows can require more time and support to learn. Answer based on 11 reviews ## Features AI summary Based on 185 Nonprofit CRM reviews Capterra data shows that buyers of fund accounting software rank the following features as their top priorities: - **Income & Balance Sheet** (**65%** of reviewers rated this feature as critical) - **Donation Tracking** (**71%**) - **Real-Time Reporting** (**59%**) CommunitySuite supports all three features reviewers consider most important: **Income & Balance Sheet**, **Donation Tracking**, and **Real-Time Reporting**. Together, these capabilities help businesses maintain accurate financial statements, monitor contributions closely, and access up-to-date insights, allowing teams to make informed decisions and manage nonprofit finances with greater confidence. Income & Balance Sheet 4.7 (10) 100.00% of 10 reviewers that rated this feature as important or highly important A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Donation Tracking 4.7 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Real-Time Reporting 5.0 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Active reporting of data and metrics Expense Tracking 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Bank Reconciliation 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Donor Management 4.7 (9) 111.11% of 9 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach CommunitySuite 57 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Check Printing: Print paychecks issued to confirm payment of wages or salary - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Ticketing: Manage tickets for specific events - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Nonprofits: Software specialized for non-profit organizations - Fund Management: Manage allocation and performance of financial assets - General Ledger: Centralized accounting record which tracks all financial transactions - Grant Management: Monitor application statuses, proposals and award funds - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Multi-Currency: Manage and handle various international currencies - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.6 (41) 4.6 Based on 41 reviews ## Pricing Value for money 4.6 (37) ### Starting price Free trial not available Value for money 4.6 (37) 4.6 Based on 37 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (40) 4.9 Based on 40 reviews ## User reviews Overall rating 4.8 Based on 41 reviews Filter by rating 5(36) 4(3) 3(0) 2(2) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Communications Coordinator Non-Profit Organization Management ### "Strong financial management, but significant usability and CRM limitations" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 September 29, 2026 My co-workers who handle the financial aspects of our organization consistently say how big of an improvement it is to be using Community Suite instead of the previous platforms they used. However, my experience with the rest of the platform has been considerably less positive. The CRM, marketing, communications, reporting, search, data imports, profile management, and integrations are less than satisfying. I have specific examples included in my list of cons. For organizations evaluating CommunitySuite, the financial functionality may be a compelling reason to consider the system, but I would recommend spending significant time testing the areas that staff will use day to day: particularly the CRM, marketing and communications tools, reporting, search, data management, and integrations. The financial system may work well for your organization, but I highly recommend you make sure to understand what the rest of your staff will be working with every day before you commit. Pros CommunitySuite's financial management and fund-accounting capabilities are strong. That is the part of the product I would feel most confident recommending, which is based on the good reviews I get from my co-workers who handle the financials and prefer this system over those previously used, and not my personal experience. Other than that, the only pro for me is that their chat can quickly connect you to a human who is helpful. Cons From a marketing, communications, reporting, and profile-management perspective, the product often lacks intuitive design. The terminology and navigation are inconsistent, and routine tasks frequently require users to understand how CommunitySuite happens to organize information rather than following an intuitive workflow. For example, campaign-related reporting may use “event” terminology rather than campaign terminology. In custom reports, instead of an intuitive field such as “Campaign Name,” you may encounter something like “Event Date ID.” Many of the titles and relationships between fields don't make obvious sense without already understanding the underlying structure of the system. The same problem occurs with navigation. I recently needed to find files associated with a grant. Searching for the grant name didn't get me there, and neither did looking at the fund it came from. I eventually learned that I needed to click “History” in a separate area of the profile. Donor information, meanwhile, is accessed through a “Donor” section within the main profile area. Similar information is organized differently depending on the type of profile you're viewing. Data management is another concern. Imports can be risky because improperly matched fields can overwrite existing information rather than simply leaving existing data intact. There are also workflow quirks that make it difficult to trust what the system is going to do. For example, changing an address can give you the option to update that address across other profiles using it. In my experience, selecting that option results in nothing happening. Campaign setup has similar limitations. The campaign type you select determines what information you can record. For example, you can record attendance for an event, but a marketing campaign doesn't provide the same ability to indicate whether a communication was received. If mail is returned, there isn't an intuitive way to record that against the campaign, so you may have to structure the campaign as an event simply to capture the information you need. Search is also limited. Only certain fields are searchable; for example, an email address can be searched, but the description associated with that email cannot. The third-party integrations are another significant weakness. The Mailchimp integration is limited and primarily works in one direction. It sends email information to Mailchimp but does not provide data from other profile fields such as name and phone. If someone signs up for a mailing list through a website or Mailchimp form, staff have to manually add that person to CommunitySuite. Changes made through Mailchimp do not flow back into CommunitySuite. When I looked for a workaround, Mailchimp suggested Zapier. However, that would require a custom API, additional cost from CommunitySuite, and someone capable of manually coding the connection. I have not found clear evidence that this would work for my use case, and CommunitySuite indicated that they had no record of this type of connection being successfully implemented. Even the Help Lab documentation doesn't always resolve these issues. I frequently find myself needing to use the chat function to clarify how something works. None of these issues is necessarily catastrophic by itself. The problem is the cumulative effect. Staff spend time figuring out where information lives, deciphering terminology, checking whether an action actually worked, manually maintaining information between systems, and developing workarounds. I don't work in CommunitySuite constantly, but when I do, I regularly encounter these kinds of snags. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrea B. Finance Manager Non-Profit Organization Management ### "You Put "Community" in Community Suite!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 I am very satisfied. O erall, it's easy tonuse and I can get the data that I need in a timely manner. Pros I appreciate the fact that the development of CSuite software is a collaboration between Foundant and the client. Customer support is great, too! Cons When little uodates in functionaluty are made that are not significant enough to make it to a new releases webinar, it would be nice to have some warning. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 27, 2026 Thank you so much for this thoughtful review! We're thrilled to hear that the collaborative approach to CSuite's development and our customer support have made a positive impact. Great to hear that the platform is easy to use and gets you the data you need! ZF Zach F. Staff Accountant Philanthropy ### "Excellent Software and Customer Service!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 Overall, our experience with CommunitySuite has been positive. It has helped us streamline all the different organizations we operate under a single software system. Prior to Community Suite we had to use two different systems, which complicated everything. In addition, Foundant's support team is fantastic. They are always ready to help and are knowledgeable when you do reach out. Pros I have used several ERP systems, but Foundant's CommunitySuite is by far the most user friendly that I have used. We use the software for our non-profit and foundation business. The AP, AR, and financial reporting features are fantastic. For example, when working with either AR or AP you it is so easy to process "vouchers" or "donations" and later unpost them if you notice a mistake. The previous system I used before Community Suite was a pain to unpost and correct entries. In addition, the trial balance and custom built reports are very useful for daily or monthly reporting. Cons The biggest criticism I would have would be related to looking up donors. There are times you do not know how someone's name was input in a system but have the address of the person. It would be nice to be able to search by address. A smaller criticism relates to posting pledges. There is no way to unpost a pledge once it is input. Quite an annoying issue. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) System did not allow us to track both our Foundation and other non-profit entities under one system. In addition, the software looks outdated and lacks a modern UI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2026 Thank you for the wonderful review! We're thrilled to hear CommunitySuite has been a valuable tool for your organization. We appreciate the candid feedback and will keep it in mind as we continue to improve. Thanks for your continued trust in Foundant! MR Madeline R. Administrative Manager Non-Profit Organization Management ### "Interacting with CommunitySuite Fund Accounting" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2023 Pros It was easy but challenging at the same time, navigating is pretty easy but functionality are challenging. Everything was not shown during the implementation and hard to discuss if was the first time use. Cons Some of the functions could be explained better and for a non profit organization in ways to utilize the application to benefit staff for an easy workflow. Our processes are implementing new ways to use CommunitySuite Fund Accounting. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2023 Thank you for the review Madeline! LP Laura P. Administration and Programs Manager Non-Profit Organization Management ### "Real Time Money Management for Nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2023 I love that it integrates so well with the GLM and the SLM (Grant and Scholarship Management platforms) and that our accountant can send us the data reports we need instantaneously. Pros I love all the data you can accumulate and process in Csuite. The reports are easy to create, they look nice and they are accurate. You can rely on them for new donors, investors and auditors. Cons That they use Stripe as a processor. It is hard to get reports out of and takes a larger fee than our other processor. Switched from [FIMS](https://www.capterra.com/p/10005375/FIMS/) FIMS had the worst reporting (to Notepad) and produced unreliable data Reasons for choosing CommunitySuite Ease of accountability, ease of conversion, ease of payments. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2023 Thank you for the review Laura! We are happy to hear that you are benefiting from CSuite's reporting features! TS Tye S. Executive Director Non-Profit Organization Management ### "Community Foundation recommendation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2023 Overall, we have had a terrific experience with this software and have no regrets at our organization for making the switch back in 2021. Pros The feature that our organization liked the most was the ease of use for the software. We apprecaite having the sandbox feature to "test" before submitting in the live system. Cons The feature that our organization likes the least would be the balance swap process. Still needing further understanding of this process. Switched from [Pearl Student Support Platform](https://www.capterra.com/p/207561/Pearl/) Efficiencies and support. Alternatives considered [akoyaGO](https://www.capterra.com/p/92666/Pearl-Akoya-net/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2023 Thank you for the review Tye! We are so happy to hear that you are satisfied with CommunitySuite! LW Leeann W. Executive Director Non-Profit Organization Management ### "Best tech decision we made!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2023 CSuite has been a game-changer for us - we are now able to generate more robust reports and dig deep into our data. This software will enable our Foundation to grow at an exponential rate. Pros We had been using Quickbooks and spreadsheets to do fund accounting. The transition to CSuite has been transformational for our office! Cons The software isn't the most inuitive and reporting functions are somewhat difficult to learn, however, Foundant has a great support team that is able to assist us as needed. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks isn't structured for fund accounting. Alternatives considered [akoyaGO](https://www.capterra.com/p/92666/Pearl-Akoya-net/) Reasons for choosing CommunitySuite Strong history, many other Community Foundations in our area also utilize this software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2023 Thank you for the review Leeann! We love to hear the CSuite has been a "game-changer" for your foundation! SR Sherri R. CFO Non-Profit Organization Management ### "CommunitySuite is Perfect for Community Foundations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2023 I am very happy with CommunitySuite. I'm a professional accountant and have worked in nonprofit accounting for 22 years. This is BY FAR the best software for fund accounting, tracking and reporting to donors and other stakeholders. Pros This software is exactly what we need to track our funds, donors, and operations. Tech support is always quick to respond and willing to work through problems to help us learn. Cons The only thing I would add that would make it 100 for me as the accountant/CFO would be a payroll module. Reasons for choosing CommunitySuite We had seen two demos prior to 2017, but Foundant wasn't quite ready to handle our needs. We were pleased to see they continued to develop the product further until it was perfect for us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2023 Thank you for the review Sherri! We are so happy to hear that you are satisfied with CommunitySuite's fund accounting! VC Vonda C. Regional Grants Officer Non-Profit Organization Management ### "Fund Accounting Software That Works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2023 The software and the Foundant support team has helped streamline our processes and increased productivity. The fear of changing accounting software was quickly eliminated by a wonderful team that helped every step of the way. Pros CommunitySuite is user friendly and intuitive. The initial struggle of learning to do customized reports ended with a powerful feature to get the information I need. Customer service has been outstanding throughout our time with Foundant as a whole. The Sandbox feature where you can practice with real information and try new processes/ideas has been invaluable. Cons The summary pages are not organized in a way that is useful for me. Some of the date features are a struggle for our controller because they are not the way we process. Reasons for choosing CommunitySuite We were already using Foundant's grant lifecycle manager and scholarship lifecycle manager. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2023 Thank you for the review Vonda! We are so happy to hear that CommunitySuite has increased the productivity of your team! KA Kristie A. Program Officer Non-Profit Organization Management ### "It has been a real improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 It has been a welcome addition to the operation of our Foundation and we really can't imagine life without it now! Pros The fact that everything transfers over seemlessly from other CSuite platforms (GLM and SLM) to CSuite for payments and profiles. It makes everything so much more simpler. Cons It did take a bit of set-up time, but that has paid off ten-fold with the ease of operating. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2023 Thank you for the review Kristie! We are happy to hear that you are satisfied with CommunitySuite! [View all Reviews](https://www.capterra.com/p/171719/CommunitySuite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.