---
title: "Disciple Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Disciple the right Community solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/171731/DISCIPLE/reviews/"
page_type: "reviews"
language: "en"
---

Disciple

4.4 (43)

[View alternatives](https://www.capterra.com/p/171731/DISCIPLE/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 9th, 2026

# Reviews of Disciple

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

JR

Jae R

FounderEvents Services, 2 - 10 employeesUsed the software for: More than 2 years.

“My account manager \[sensitive content hidden\] is always on hand to sort issues out very fast - to ensure my business is not impacted, and the app serves my club and global community always!“

September 3, 2024

MK

Maksim K

Operations DirectorOnline Media, 2 - 10 employeesUsed the software for: Less than 6 months.

“We requested cancellation within six days, before any app was created, submitted, published, launched, or used by end users, but Disciple refused any refund and did not provide a clear breakdown of account-specific costs.“

June 25, 2026

AS

Abdelrahman S

EngMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: 1-2 years.

“I also find the engagement features, such as discussions and event organization, to be effective in fostering interaction among community members.“

June 17, 2023

MK

Maksim K

Operations DirectorOnline Media, 2 - 10 employeesUsed the software for: Less than 6 months.

“The refund handling in this situation also made us question whether Disciple would be the right long-term partner for our business.“

June 25, 2026

JL

Johna L

Marketing & Product Development CoordinatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“We like having a separate platform to have a community gather outside of big social media platforms.“

July 29, 2022

MK

Maksim K

Operations DirectorOnline Media, 2 - 10 employeesUsed the software for: Less than 6 months.

“For a product positioned as a professional community app solution, the admin experience did not give us confidence.“

June 25, 2026

ED

Emma D

PhotographerPhotography, Self-employedUsed the software for: 1-2 years.

“Disciple gives me a safe place for my community to meet, with no data mining, no tracking, no third party ads.“

August 11, 2020

SS

Sherry S

FounderProfessional Training & Coaching, Self-employedUsed the software for: 1-2 years.

“It's a little pricey in comparison to other platforms. “

February 6, 2025

## Showing most helpful reviews

Showing 1-25 of 43 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karen H.  
Co-Founder and CEO  
Sports  
Used the software for: Less than 6 months

### "Fantastic company, great product!"

October 17, 2018

5.0

I'm very pleased to date with Disciple's product, service, training and support, and look forward to a long future with them.

Pros

Disciple does a stellar job working with the individual needs of their clients. Great communication, training, and an evolving product that I think will grow nicely with our needs.

Cons

There are some limitations, but there are enhancements coming down the wire that I expect will help fill the voids. Customer service is responsive, but take into consideration any time zone differences, as this results in next-day replies when I have questions or need support.

Review Source

SS

Sherry S.  
Founder  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Four years and going strong!"

February 6, 2025

5.0

I have been a customer for nearly four years. The team has been fantastic to work with, and the customer service is exceptional. I appreciate having the ability to reach out to my customer success manager at any time during business hours, of course.

Pros

How I can tailor the platform to my brand, and how intuitive the web and app versions are. My favorite part of the platform is the ability to live stream directly from it without needing a third-party app, and I can also share my screen, presentation decks, and more! I love that! Additionally, I have a space in my app to upload my podcast without needing to link a URL, along with all my videos and courses. It definitely creates a real experience for our members that is unique to other platforms.

Cons

It's a little pricey in comparison to other platforms. However, it offers several features that other platforms lack, creating a unique experience.

Switched from

[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/)

In 2021, I switched from Mighty Networks after being with them for 6 years without any changes to the platform. There were no live streaming capabilities, limited customizations, and more issues. Additionally, if I wanted to create a native mobile app with them, it would come with a $30,000 price tag at that time. I made the switch to Disciple because they offered what Mighty Networks lacked, and I got a 100% ROI without the large investment in just 30 days.

Review Source

MK

Maksim K.  
Operations Director  
Online Media  
Used the software for: Less than 6 months

### "Disappointing refund experience and dated dashboard"

June 25, 2026

1.0

We approached Disciple because we wanted to create a dedicated app for our community. At the time, we were already using Kajabi, and Disciple knew this during the sales/onboarding process. They were also given access to our Kajabi environment. We later discovered that our existing Kajabi subscription already included white-label app functionality that substantially overlapped with the problem we had come to Disciple to solve. We requested cancellation and refund within six days of payment, before any app was created, submitted to Apple or Google, published, launched, or used by end users. Disciple refused to refund the payment and kept the full quarterly fee. They referred to their sales terms and said costs were incurred automatically, but in our correspondence they did not provide a clear breakdown of specific costs incurred for our account or evidence that app-related work had started. We also found the dashboard dated, unintuitive, and not particularly user-friendly. For a product positioned as a professional community app solution, the admin experience did not give us confidence. The refund handling in this situation also made us question whether Disciple would be the right long-term partner for our business. Partnership requires trust and practical judgement, especially when no meaningful delivery has taken place and a customer raises a concern almost immediately. The platform may be suitable for some businesses, but our experience with the sales, dashboard, and refund process was disappointing. Based on this, I would advise other businesses to check very carefully whether they already have overlapping app/community functionality in their existing tech stack before subscribing and to find some alternatives.

Pros

The sales and onboarding team were polite and responsive at the beginning. The idea of having a dedicated community app is appealing, and the team initially seemed willing to help us explore whether Disciple could support our business.

Cons

The dashboard felt dated, unintuitive, and difficult to use compared with other platform we already use. More importantly, the refund handling was very disappointing. We requested cancellation within six days, before any app was created, submitted, published, launched, or used by end users, but Disciple refused any refund and did not provide a clear breakdown of account-specific costs.

Review Source

NP

Nicole P.  
Director of Clinical Outreach  
E-Learning  
Used the software for: Less than 6 months

### "Solid community for the cost"

July 29, 2022

4.0

Overall, we have had a good experience with Disciple. We use this as an app based community to support our members and it allows them a good space to connect that feels native to our brand.

Pros

We have had a good experience with Disciple overall. There are some features lacking, but it seems that they are continually working to have a better product. Customer support has been great. I love the ability to have a white labeled mobile app community that feels like an app native to our brand. The cost is also very affordable as compared to other platforms.

Cons

There are definitely some areas that need to be improved. You aren't able to add events to outside calendars (such as google calendar), time zones don't sync with the user, there are limitations as to what you are able to add within the community and formatting.

Switched from

[Mighty Pro](https://www.capterra.com/p/236612/Mighty-Pro/)

The ability to have a white labeled mobile app community that fit within our budget needs.

Review Source

JL

Jeffrey L.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A community platform ready to go!"

July 28, 2022

5.0

Fantastic. From my first sales call, to my first onboarding call - the team has been amazing. The Collective is a great asset for new customers.

Pros

It is pretty intuitive - especially if you understand the model (which you can get a great taste of by using The Collective.

Cons

Still struggling with the menu/folders functionality. Not entirely clear how to set this up the way I want. This is probably the area most admins will have to generate the most amount of content for - so would be helpful to have extreme clarity on how this works.

Alternatives considered

[Bettermode](https://www.capterra.com/p/178753/Bettermode/)[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/)

Reason for choosing Disciple

I looked at others not listed here as well. Disciple had the features/functionality most aligned with the vision I had for this community. It also is an established company, with a great support team and system.

Review Source

Response from Disciple Media

September 7, 2022

Hi Jeffery, Thank you so much for sharing this feedback. It's great to hear that you are finding your platform intuitive and powerful. There is some guidance available on the menu/folder functionality here: https://resources.disciplemedia.com/en/how-do-i-decide-on-my-app-menu You can also always pop a question in The Collective for a quick response from our team and other customers! We look forward to seeing your community continue to go from strength to strength! Best wishes, The Disciple Team

PJD

Padraig Joseph D.  
Case Support Team Leader  
Hospital & Health Care  
Used the software for: 2+ years

### "Quality Product - Great Value For Money"

August 17, 2022

5.0

Fantastic! The customer service has been impeccable. I spent 3 months researching dozens of different platforms and Disciple is head and shoulders above the rest.

Pros

The member directory using customisable user profile fields is very powerful. The livestreaming functionality is the best in the market (especially now that RTMP is available). Having a stand-alone independent platform (with the option to white label) was the game changer.

Cons

Profile images are optional - I'd prefer them to be compulsory.

Alternatives considered

[Hivebrite](https://www.capterra.com/p/147279/Hivebrite/)[Mighty Pro](https://www.capterra.com/p/236612/Mighty-Pro/)[Higher Logic Vanilla](https://www.capterra.com/p/141384/Vanilla/)

Reason for choosing Disciple

It's the most intuitive and easy to set up platform in the market.

Review Source

Response from Disciple Media

September 7, 2022

Thank you so much for this wonderful feedback Padraig Joseph, we are delighted that your app has been a game changer! That's exactly how we want all our customers to feel. We're so happy to be on this journey with you and look forward seeing your community continue to thrive. Best wishes, The Disciple Team

EB

Erika B.  
CEO  
Photography  
Used the software for: Less than 6 months

### "The best decision our company has made!"

March 26, 2021

5.0

We were very frustrated with the user experience of Facebook groups and felt very limited by Facebook's rules. All of our members who have joined our app since launching have said that they love the app more than Facebook. They love the clean and user friendly interface! We are happy that we're able to connect with our community in a more meaningful way and bring them educational resources and other things that we'd have never thought of doing inside Facebook's groups feature.

Pros

I loved how easy it was to set up our own private community. Disciple has been very easy to work with, and they handled all the actual set up for us which freed us up to be able to be creative with the look and feel of our private community. I love not having to fight with Facebook's algorithm anymore because that means our members actually see the content that we're publishing into our community!

Cons

The inability to livestream from desktop is probably what I like the least, I would love the ability to screen share while going live from desktop to share course material or other things during our live videos.

Alternatives considered

[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/)

Reason for choosing Disciple

Disciple's features seemed to be more what we were looking for. Disciple was also much more reasonable as far as pricing for the app feature which was very important to us.

Review Source

RKM

Ryan K M.  
President  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent product and service!"

August 10, 2020

5.0

The sales process with Mo was easy and not pushy. Very clear and easy to comprehend and the service with my account rep \[SENSITIVE CONTENT HIDDEN\] has been phenomenal.

Pros

The Disciple platform has allowed us to connect and share information like never before. We were previously using a Wordpress members site and tried every forum and app program under the sun. We tried Buddypress, bbPress, Peepso, WP-Foro, Appresser, Mobiloud, Bizness Apps, AppyPie, you name it, we tried it. We tried all the cheap options and once we committed to Disciple, it's been a smooth ride ever since.

Cons

Disciple is still fairly new and while everything works perfectly and we've had zero issues, they are still behind a little on features including admin design control and ability to turn off and on different features. Each update has brought on welcomed enhancements and upgrades though, so I expect it will all work out. The company is also based out of London, so communication can be a challenge for us as we are in the U.S with different time zones.

Alternatives considered

[Bizness Apps](https://www.capterra.com/p/141178/Bizness-Apps/)[BuddyPress](https://www.capterra.com/p/129371/BuddyPress/)[Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/)

Reason for choosing Disciple

Overall functionality and ease of setup. The others weren't as plug and play ready out of the box.

Review Source

AM

Alex M.  
Founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Disciple is an awesome product"

March 27, 2021

5.0

The overall experience has been exceptional, customer support from Disciple is very good. Response times are brilliant and it does feel that they go the extra mile to ensure that issues are quickly resolved.

Pros

Disciple is feature rich. The team is very clear about the road map, and the users can have a say on the priority of the features being built which is really great. In the 6 months that I have been using the product, there are constant updates and improvements. The software is very easy to use. Great community to help resolve problems and help support oprate and set up your community.

Cons

Some of the integration applications or interfaces can be clunky, not always seamless. In comparison to other solutions, it's quite expensive.

Alternatives considered

[sharetribe](https://www.capterra.com/p/162942/Sharetribe/)

Reason for choosing Disciple

Disciple was able to provide the quickest route to start my community and with all the features it has, it was an easy choice.

Review Source

PG

Paula G.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Everything in one place!"

July 28, 2022

5.0

Pros

We love having all of our members in our Disciple App! Member engagement is soaring and we've grown to 1000 members in just 4 months. It's so easy to use on the front end and the back end.

Cons

Renewals are tough. Many times renewals get rejected in stripe which makes it frustrating for admins and members. This may be a stripe issue but another payment outlet might work better.

Alternatives considered

[Honeycommb](https://www.capterra.com/p/184684/Honeycommb-Network/)

Reason for choosing Disciple

It seemed more user friendly and offered everything we were looking for in a customized app.

Review Source

LI

Leah I.  
Communications and Community Engagement Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "User friendly, open to ideas "

March 22, 2021

5.0

I feel like I am part of them, not just some regular customer. They have become my friends!

Pros

It is incredibly easy to use so anyone, no matter their experience, can dive right in. Plus they offer incredible training and will help you along the way.

Cons

I have honestly not come across anything I don't like. If there is a feature missing they are open to add it. They really want to work with you to make their platform the best it can be.

Reason for choosing Disciple

The customer support is great. They are all about community and really met me on the level I was at.

Review Source

HW

Holly W.  
Co-Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Outstanding Product and Exceptional Customer Experience! "

April 15, 2019

5.0

First class experience from making the first contact with Disciple to getting our apps live in the app stores. The software is outstanding for the price we pay each month and they really do have exceptional customer service. When people with uber tech experience ask us how we created our app.....you know you have a super product and for a fraction of the cost of doing your own. Thank you Disciple.

Pros

Our community members love how easy it is to use. They also tell us how great the app looks. It really does feel and look like our own app with all the benefits of the software updates and new features all for the same monthly fee.

Cons

CMS is still relatively new so doesn't all of the short cuts you would want. However these are all on the way so very happy that the CMS features will grow with our community.

Review Source

PN

Peter N.  
Project Consultant (Agriculture)  
Farming  
Used the software for: 6-12 months

### "Peter Newman, MyResearchAgro"

February 7, 2019

5.0

Excellent. I have had no hitches with the software and the support has always been great. They are always looking to improve and always help with tweaking my app.

Pros

It worked straight away and I could see what I was getting before I locked in by looking at other apps on the Disciple platform. I needed something with Push notifications and Disciple delivered.

Cons

As far as a social platform goes it is not quite as good as the likes of Twitter and Facebook but that is to be expected. The CMS took a little while to learn but it didn't take long to get to know it.

Review Source

FG

Fabiola G.  
Fitness Trainer and Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Vision Changer "

August 10, 2020

5.0

amazing , each person i was assigned helped me so much. I enjoyed the collective app as a resource

Pros

I think the organization of this software is great, its clean, straight to the point and its user friendly

Cons

I wish instead of deleting something we could archive it instead just incase it could be placed into a diffenert folder

Reason for choosing Disciple

DOE = Disciple Over Everything

Review Source

CD

Christian D.  
Managing Director  
Music  
Used the software for: I used a free trial

### "Brilliant!"

November 19, 2018

5.0

Overall, it's been one of the best experiences, ever! As I mentioned, the best customer service one could ask for. As for the app, its features cover anything you would really need to engage your audience and to rapidly build your audience. I have no complaints.

Pros

Customer service is second to none! The software is very relevant and comprehensive. All of the features you need to engage, showcase, and connect is at your fingertips.

Cons

No cons really. The software will become more intuitive as it progresses.

Review Source

JR

Jae R.  
Founder  
Events Services  
Used the software for: 2+ years

### "Outstanding App + Service - I highly recommend "

September 3, 2024

5.0

The best service with Disciple - the app is great!

Pros

The best app solution on the market. I've been subscribed to Disciple for over 4 years now, and would recommend it to anyone looking to have an app on the iOS and google play store - without any hassle. You are able to share member perks, events, and community news - and the customer service is super responsive and helpful, at all times. My account manager \[sensitive content hidden\] is always on hand to sort issues out very fast - to ensure my business is not impacted, and the app serves my club and global community always!

Cons

I think Disciple is the best app on the market - highly recommend

Review Source

HS

Hayley S.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fab product, only let down by tech issues & poor attitude from support"

August 12, 2020

2.0

The onboarding process was great. Our Community Specialist and then our Community Success Manager were both absolutely fantastic; really helpful and responsive. The app had some technical issues which we would expect initially, but these have been ongoing and feedback tells us that this has resulted in some people leaving or not using the app. When I personally experienced an issue with a long load time that led to me not using the app for a while. I was given instructions to: log out and quit the app; power-cycle your device; go to Setting on your device and find Quiet Connections app in the list at the bottom of this view; turn on the toggle for Clear data on next launch; then reopen Quiet Connections, log back in and test if the issue persists. When I shared that this worked for me and asked if they were working on a solution because a) I felt it was unprofessional to tell our users to go through this process and b) our users are socially anxious so they would not even attempt to reach out to resolve an issue like this (they would just leave), The Manager of the Support told me: "customers DO reach out" and "I'm fairly certain that you're familiar with the tv show "IT Crowd", it's great don't get me wrong, however, as someone with more than 10 years of experience in the tech support field it pains me it made the public assume that power-cycling ("have you tried turning it off and on again") is just a gag or even worse, it's perceived as "unprofessional"."

Pros

We loved how quickly this app was ready to go. It was the ideal solution to connect our community when the UK went into lockdown and our support groups had to stop. We most like the forum, private messaging, and post scheduling features. The ability to create and arrange folders has been helpful too.

Cons

There have been a number of technical issues that have resulted in people not using the app, such as it taking a long time to load or suddenly closing down; or the buttons and text being colours that meant they couldn't be seen on certain phones whereas they were working fine on others. There were issues with the welcome email displaying incorrectly, that meant we had to use plain text. Initially we were surprised to find that people's messages could be shared outside of the app, but this function was updated when we asked.

Reason for choosing Disciple

The sales team were highly responsive and helpful and we preferred the idea of going with a UK based company.

Review Source

Response from Disciple Media

September 7, 2022

Hi Hayley, thank you so much for your feedback. It's great to hear that you found it quick and easy to get set up, and that you're enjoying all the features our platform offers your community! We take any issues with the app really seriously and investigate any issues that you're having, as we really don't want our users to be experiencing crashes or slow load times. Our team works to isolate and test issues on Android and iOS to find solutions appropriate to the operating system. We've rectified the temporary issue with button colours on some devices and have updated the app so that you can now send a private message to welcome new members on board (rather than an email), which is proving to help engagement! If you need any further help, please get in touch with our team at help@disciplemedia.com and we'll do our best to support you. Best wishes, The Disciple Team

AS

Abdelrahman S.  
Eng  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Pros and cons of Disciple "

June 17, 2023

4.0

One aspect I really appreciate about Disciple is the ease of community management. The platform's intuitive interface and customization options make it simple to create and manage my online community. I also find the engagement features, such as discussions and event organization, to be effective in fostering interaction among community members. Overall, Disciple has helped me build a thriving community and enhance the overall user experience.

Pros

Community Engagement: Disciple provides a platform for creating and nurturing online communities, allowing users to engage with like-minded individuals, share knowledge, and build connections.Customizable and Branded Experience: Disciple offers customization options that allow community owners to tailor the platform to their brand and specific community needs. This can help create a cohesive and unique user experience.Versatile Content Sharing: Disciple supports various types of content sharing, such as text-based discussions, multimedia files, documents, and event organization. This versatility enables users to share diverse content formats based on their community's requirements.User-Friendly Interface: Disciple aims to provide an intuitive and user-friendly interface, making it easy for community members to navigate, participate in discussions, and access relevant information.Privacy and Data Control: Disciple may offer robust privacy settings and data control features, giving community owners and users control over their personal information and the visibility of shared content.These are general potential benefits that users might appreciate about Disciple, but the specific features and advantages can vary depending on the platform's configuration and the needs of the community

Cons

Learning Curve: Users may find the initial setup or learning process of Disciple to be challenging or time-consuming, particularly if they are unfamiliar with community management platforms or if the interface lacks intuitive guidance.Limited Integration Options: Disciple may have limitations in terms of integrations with other third-party tools or platforms. Users may desire more seamless integration with their existing systems or software for a more streamlined workflow.Moderation and Spam Control: Depending on the level of activity and community size, moderating discussions and managing spam or inappropriate content can be time-consuming for community owners. More advanced moderation features and automated spam detection could be desired.Mobile Experience: Users might find the mobile experience of Disciple, such as accessing and navigating the platform via a mobile app or responsive website, to be less optimal compared to the desktop experience. A mobile app or enhanced mobile functionality could be a valuable improvement.Pricing and Scalability: Depending on the specific pricing structure, users might feel that the cost of Disciple does not align with the value provided, particularly for smaller or growing communities. Users may also seek more flexible pricing plans as their community scales or changes over time.

Review Source

AS

Alex S.  
Supervisor  
Music  
Used the software for: Less than 6 months

### "Disciple Review from Full Circle Music"

July 28, 2022

4.0

It has been good overall. During the process of getting our app created I will say I wasn't happy about the speed of communication and Disciple working with Apple on our behalf. We had a tight deadline which was communicated on the front end, so I would have liked Disciple to be more aggressive in resolving issues that Apple had with the app. There have also been a few things that are frustrating that can't be changed like URLs for example. But I will say support has been great at helping with what they can help with.

Pros

We really like the member directory and badges features. We also love that we have our own app and the amount of control we have on the backend. The simple, sleek design is easy to navigate.

Cons

There are still some things that aren't as customizable as we would like. Here are a few examples: Not being able to upload mp3s. Not being able to send files in DMs. Search ability isn't great. When you search you should be able to see any post from any group you are in that has that content. Not being able to turn on the "connect" option for DMs. No timestamps on messages. Not being able to change the thumbnail on video uploads.

Reason for choosing Disciple

The fact that we could have our own app, it is a simple sleek design and easy to navigate, it has badges and a member directory, the onboarding process auto fills out profiles, we have a lot of control on the backend.

Review Source

CM

Craig M.  
CEO  
Sports  
Used the software for: 1-2 years

### "GAME CHANGER, TO A VERY GOOD GAME!"

July 6, 2021

5.0

It is like working with a genuine partner, who recognise how their own success is intrinsically linked to that of their customers. It is an actual pleasure. Even the finance folk are great when billing time comes around.

Pros

The speed to active, ease of use in back end and for members, regular and sensible upgrades, brilliant support and love how they promote the community for the host users to learn and support each other

Cons

I am used to finding work arounds, so there isn't anything I don't like. Always scope for improvement but Disciple are all over that constantly.

Reason for choosing Disciple

Speed to go-live, and cost. The rest was a delightful bonus.

Review Source

AG

Annie G.  
owner  
Retail  
Used the software for: 1-2 years

### "Overall, disappointing"

July 28, 2022

1.0

Overall, I feel like I sank a lot of time and money into something that was not the right solution for my business. Maybe it could work for others. But I've switched to Mighty Networks and am finding it a lot easier to get people engaged there and find the help they provide to be a lot more effective.

Pros

I like that they had their own app and the general look of the whole thing and ease of setup.

Cons

I spent a lot of time setting up a community app w/ Disciple and in the end found it to be not a welcoming experience for users. I really wanted to make it work. But the UI was lacking and whenever I looked for support they sent me to big folders w/ tons of info rather than outlining a success path. It felt like an uphill battle to get engagement going.

Reason for choosing Disciple

Because I could have my own app, but in the end users weren't signing up so the app didn't matter.

Review Source

Response from Disciple Media

September 7, 2022

Hi Annie, Thank you so much for your feedback. We are sorry that Disciple wasn't the right solution for you in the end. We want all of our customers to have a joyous experience with their app and so we take all feedback really seriously. We have recently rebuilt the console so that it looks much clearer and has a more intuitive user experience. We are also making continuous improvements to how members experience the platform and have been getting really positive feedback on recent updates. Our support team has listened to your feedback and they are working to provide more customised support depending on the customer's needs. We wish you all the best with your community and want to thank you for taking the time to help us improve. Best wishes, The Disciple Team

VS

Virginia S.  
Founder and CEO  
E-Learning  
Used the software for: 2+ years

### "3 years and still going!"

February 22, 2022

5.0

Honestly, it's been awesome. I work closely with them and they, me. I feel like I'm a part of the community and have a voice in the improvements being made. This company is absolutely amazing and beats so many that take a more cookie-cutter approach.

Pros

What I love most is that this is a true solution to having my own native app without spending 50k to hundreds of thousands to have something that is completely my own. It's been amazing to work with the Disciple team. They are truly there to serve me as a client. I have a dedicated success manager that works with me and is super helpful with some of the regular needs of keeping compliant and up to date with Apple and google play.

Cons

Since this is a smaller companies the rate at which new functions comes out is slow. But, I've found it's worth the wait. They listen, and I've been heard with many features released that I have requested.

Review Source

IN

India N.  
CRM Lead  
Events Services  
Used the software for: 6-12 months

### "Disciple Review"

August 1, 2022

3.0

Pros

It is a very easy-to-use system for both admin and members

Cons

I think there is a lot to be desired with the backend analytics and managing of content. Being able to have mixed media folders would be incredibly helpful. Greater customisation of the emails would also be beneficial.

Review Source

Response from Disciple Media

September 7, 2022

Hi India, thank you so much for your feedback. As a company, one of our goals is to ensure that each of our customers has a joyous experience with their app. Therefore, we've just introduced a new analytics dashboard that presents insights into your members' behaviour more clearly than ever before. It should now be a cinch to see vital insights such as who's posting, liking, commenting and how often members are returning to your app. We know that insights like this are vital for your community engagement strategy so we hope the new dashboard will make your life easier. Regarding email customisation, our platform integrates fully with email software such as MailChimp and Gmail which will allow you to tailor your email formatting and mailing lists. If you need any further help, please do contact our team at help@disciplemedia.com and we'll do our best to support you. Best wishes, The Disciple Team

TD

Thomas D.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Better Than Most"

July 28, 2022

3.0

good, glad I chose it

Pros

Out of the box with good support, professional look

Cons

Content posting with many idiosyncrasies that may restrict engagement

Reason for choosing Disciple

better functionality

Review Source

Response from Disciple Media

September 7, 2022

Hi Thomas, thank you so much for your feedback! We're so glad that you love the professional look and feel of your app, and that our team has provided you with the support you need. That's what we aim for! It would be great to hear more about what you mean by the idiosyncrasies that may restrict engagement. Our customers normally report greatly improved engagement on their platforms than they were able to achieve through the noise of traditional social media platforms, like Facebook. Our content posting tools are set up to maximise engagement through features such as polls, GIFs, video and photos and scheduled posting at times when your audience is most active. If you need any help, please get in touch with our team at help@disciplemedia.com and we'll do our best to support you. Best wishes, The Disciple Team

JL

Johna L.  
Marketing & Product Development Coordinator  
Education Management  
Used the software for: 1-2 years

### "It's Okay, But Could Be More"

July 29, 2022

4.0

We have found it seems to be limited, or not enough when we have tried to do extra things. Other platforms offer more to the admin users to engage with users, with extra tools. Disciple does not seem to be there yet.

Pros

We like having a separate platform to have a community gather outside of big social media platforms. Being able to promote our own products to our users.

Cons

The inability to have banner feeds for users to see when promoting. Notifications seem to be sent to users but are not available when they come into the platform web or mobile

Review Source

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