# EEM Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EEM Suite Software - reviews, pricing plans, popular comparisons to other Energy Management products and more.

Source: https://www.capterra.com/p/171735/EEM-Suite

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# 

 EEM Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EEM Suite

## What is EEM Suite?

EEM Suite is an energy and financial software platform that is secure, stable, and adaptable to different needs and changing situations. Our intuitive, web-based platform allows you to design and execute energy management strategies that reduce your energy usage, costs, and greenhouse gas emissions. We empower large energy users to create efficient billing practices and business operations.

## What is EEM Suite used for?

[Energy Management](https://www.capterra.com/energy-management-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EEM Suite

4.6 (11)

VS.

[4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/)

Starting Price

Contact vendor

Starting Price

$100

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (11)

Ease Of Use

4.6 (54)

Value For Money

4.6 (8)

Value For Money

4.5 (45)

Customer Service

4.9 (9)

Customer Service

4.8 (51)

## EEM Suite alternatives

Highest Rated

[4.9 (58)](https://www.capterra.com/p/15163/Rural-Billing/reviews/)

Starting price

$2850.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/)

Starting price

$1295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/171735/EEM-Suite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Benchmarking

Compare key metrics for the business against prominent players in the industry

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Emissions Monitoring

Monitor emissions and environmental data trends and measure the impact on climate and community health

For Electricity

Utility billing for electricity

For Natural Gas

Utility billing for natural gas

EEM Suite 18 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Monitor emissions and environmental data trends and measure the impact on climate and community health

Utility billing for electricity

Utility billing for natural gas

Utility billing for trash/garbage

Utility billing for water

Track, calculate, and report on greenhouse gas (GHG) emissions

Manage the supply and flow of electricity across the network

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Process billing for a product/service with a fixed monthly charge

Accept and process online payment transactions

Track/optimize rates in relation to usage

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Track and measure the impact of weather on energy consumption

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.6 (11)

4.6

Based on 11 reviews

## Pricing

Value for money

4.6 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (8)

4.6

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(7)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HV

Harsha V.

Applications engineer

Information Technology and Services

### "Secured platform to maintain energy and financial status of large organisations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 26, 2021

With this platform the energy management and financial status can be managed very easily with the newer version available

Pros

The complete energy Prize analysis and billing with respect to audit and importing can be done in a efficient way. The reports with respect to cost he is very helpful. The latest updates and features available this very impressive and helpful.

Cons

The interface can be improved and quite complex for the beginner to search for the features. Some guidance and training files can be introduced

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

[TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/)

[FinishLine](https://www.capterra.com/p/89227/FinishLine/)

[Jolt](https://www.capterra.com/p/146384/Jolt/)

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Wanted to check the features available with the latest versions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Scott J.

IT Consultant

Computer Networking

### "Powerful and Mature Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2020

Pros

EEM Suite is a very easy to use package with a large set of robust reporting features.

Cons

Generally had excellent experiences with this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Program Analyst

Environmental Services

### "Making Utility Billing Data Accessible!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 5, 2020

We are leveraging the EEM Suite to access many details on billing and account detail data for a large number of Los Angeles County sites.

Pros

Using the Bill History and Location/Account/Meter reports primarily, there are couple of features I like most about the software. The hierarchy structure that allows you to visualize where each account is located in relation to all other accounts is helpful in navigating all of the different Los Angeles County buildings. It is also helpful that you can search sites by so many different dimensions; whether it's location description, address, meter number, etc. The graphs automatically provided in the bill history data outputs are also helpful in quickly visualizing trends. It is also helpful how much you can configure the Bill History report to only display certain commodities or utility providers.

Cons

One feature that I did feel could use some improvement was the general user interface of the tool. It was not quite as intuitive for me to navigate the platform when I initially started using it. A more intuitive website design and/or a resource for documentation on how to leverage the tool may be helpful, especially for new users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nipun Harsha W.

Engineering

Electrical/Electronic Manufacturing

### "Better Energy Management With EEM Suite"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 26, 2019

With the help of Energy Hippo team I could save up to 10% of energy consumption according to the reports and the suggestions given

Pros

This enables me to manage my energy bills and it helped to save up to 10% of energy consumption by configurable reports of EEM suite .The GUI is very attractive and user friendly. The provide regular updates with great features .The Energy Hippo team is very customer friendly and they provide good and effective solutions and suggestions for energy management.

Cons

Some guidance is needed for first users to find the purpose of tools .There were some problems with some reports and they could be solved with the help of customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Catherine B.

Information Systems Analyst

Utilities

### "User friendly, software tool for energy usuage"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2019

I find that my clients run a lot of reports for there managers to find the cost of energy there facilities are using.

Pros

User friendly! the functionality of the reports are very easy to use and understand.

Cons

I haven't had any problem using EEMSuite software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Real Estate

### "EEMSuite hits the mark"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 6, 2019

Intuitive user interface that gets the job done.

Pros

The ability to manage my energy bills more effectively across multiple facilities in multiple locations.

Cons

I had a problem with one of the reports, but it was resolved quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

JASON C.

Director

Computer Software

### "Established Energy Leader"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 27, 2019

Bill Analyst and Tenant billing have been a game changer for managing utility bills. The team is very responsive when I need support or provide feedback on enhancements.

Pros

It is clear that the team at Energy Hippo are focused first on delivering value to their customers. They understand their customer's challenges and provide great solutions.

Cons

They deliver regular updates that always include great features. I wish they could just do it faster as there seems to be an endless stream of challenges they could help me with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ER

Eric R.

Project Manager

Architecture & Planning

### "Energy Hippo EEM Suite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2019

The overall experience with Energy Hippo and EEM Suite were pleasurable and productive. We worked together across multiple applications that include a variety of utilities including unique systems that aren't commonplace. We were able to use available data, estimates, meters, past conventions, and algorithms to achieve the desired objectives.

Pros

Energy Hippo's customer-centric perspective made it an extremely easy process. Their team helped me understand tradeoffs and options in EEM Suite. Together we were able to work together to create a solution that fit the needs of the situation. The Energy Hippo team members were able to successfully deploy EEM Suite across multiple different locations and were a pleasure to work with.

Cons

It doesn't make coffee. Cons are tough because I worked directly with Energy Hippo's team members and they were able to accomplish our objectives within budget and schedule. Each application is different so proactive engagement with Energy Hippo to confirm that EEM Suite is the right software solution seems critical to success.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Regan H.

Owner

Marketing and Advertising

### "Comprehensive and Flexible"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2019

Overall EEM Suite is a comprehensive and flexible energy management software product. It can be customized and integrated with other systems.

Pros

The Energy Hippo team is very responsive, knowledgeable, and professional. It is a pleasure to work with them.

Cons

This software is best suited for monitoring more than one building.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Program Manager / Project Manager

Computer Software

### "Robust platform for reviewing and analyzing your historical data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 13, 2019

I love seeing the excitement from my customers when they make a discovery and find new ways to manage their energy spend. I first started using EEM Suite version 3.7 and have been impressed with the updates to the product over the past few years (now on version 5.1).

Pros

EEM Suite has many configurable reports that can answer pretty much any question you have about historical energy and utility consumption and spend. Once you find the most useful options, you can save reports as My Favorite Reports. User interface is now intuitive and attractive.

Cons

The platform is proven, but that means some of the back-end admin components are due for a face-lift, which I think should be coming soon. Less-savvy users may need some guidance to find insights in the tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Regional Director

Construction

### "EEM Suite Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 30, 2019

Pros

Great ability to customize or configure to fit custom business processes.

Cons

Some limitations in feature set relative to competition.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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