# OctopusPro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OctopusPro Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/171739/OctopusPro --- # OctopusPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OctopusPro ## What is OctopusPro? OctopusPro is a cloud-based service management software with all the features and tools you need to manage and grow your business, allowing you to manage customers, leads, quotes, bookings, invoices, payments, feedback, and reviews, as well as your staff and workers in the field. Helping you reduce administrative and operational costs, increase conversions and customer retention, and improve communication between your office, field workers, and customers. Start your free trial now! ## What is OctopusPro used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Carpet Cleaning](https://www.capterra.com/carpet-cleaning-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OctopusPro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.octopuspro.com&name=OctopusPro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OctopusPro 4.5 (13) VS. [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting Price $29 Per User, Per Month Starting Price $60 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.4 (379) Value For Money 4.7 (12) Value For Money 4.4 (273) Customer Service 4.7 (12) Customer Service 4.4 (356) ## OctopusPro alternatives [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (327)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/171739/OctopusPro/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Work Order Management 4.6 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Dispatch Management 4.5 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Scheduling 4.5 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Workflow Management 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Billing & Invoicing 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices OctopusPro 65 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar An itemized to do list that can be edited as tasks are completed Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Store and access documents, forms, and photos in one centralized place Designed to be used by carpet cleaning businesses Intended to be used by field service companies Software is designed specifically for use of locksmith companies System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Generate quotes or estimates for customers Receive data and information in real time Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Send messages via SMS Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.7 (12) Free Trial Basic $29.00 Per User,Per Month Value for money 4.7 (12) 4.7 Based on 12 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(11) 4(0) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent JC Jim C. CEO Consumer Services ### "Reliable cloud hosting and 24/7 support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2025 OctopusPro enables everyone in your organization to participate, streamlining the entire workflow. With reliable cloud hosting and 24/7 support, we’ve improved client satisfaction and cut admin costs significantly. Pros OctopusPro has been a total time-saver. Job scheduling and team assignments are now fully automated. Clients receive confirmations and reminders, and we can track progress and feedback all in one place. The ability to invoice and take payments instantly is a big plus. Cons The mobile interface, while functional, could be more user-friendly for field staff with limited tech experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Derrek w. Manager Computer Software ### "automate invoicing and bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2025 OctopusPro is a cloud-based service management software with all the features and tools you need to manage and grow your business. Pros It has allowed us to better organize our customer data, automate invoicing and bookings, and cut back on time spent coordinating between field staff and office support. Cons A few more integrations would make it perfect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Abraham A. Founder Computer Software ### "Saves time " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2025 Great for streamlining field operations, but could use minor UI improvements. Pros The automated job assignment feature saves so much time. Customer support is responsive and helpful. Cons The reporting dashboard could be more customizable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anthony I. Owner Music ### "One platform that powers sales, marketing, and CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 It is in line with our interests; it has enabled us to reach a wider audience, reach the target audience through campaigns, follow up with clients, and grow our profitable business. With all we require from a CRM and more, Pipedrive has done incredibly well in my company, and we have seen a rise in income since we implemented it. Pros In my company, the program has features that support client relationship management. Its interface is simple and easy to use; it offers all the features we need to enter the market, comprehend clients, and give them with the appropriate goods and services based on their requirements and availability. It has contributed to the improvement of crucial procedures that are closely related to sales. Cons Although the program is great and performs at its best, it is limited in its ability to integrate with other tools; if it gets better, we may be able to make better use of our tools and save time and effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeffery M. CEO Telecommunications ### "Incredible Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2025 This is assisting us in streamlining processes and cutting down on redundant data entering, which lowers errors. Pros We've always tried to make our business procedures more efficient, and Octopuspro has helped us achieve this goal. We consolidated six disparate systems and procedures into one, and by having a single location for data entry, we anticipate time savings. The onboarding procedure is first-rate, and the software is incredibly user-friendly. Cons Although it works, the Engage mechanism has to be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David M. Founder Real Estate ### "Gigantic help for our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 Octopuspro has been of great help in our Industry, and specifically our company. Pros Our company lacked accurate field management which has been a thorn on us. But, we got help when we found about Octopuspro app, and it has helped us solve our major issue. Cons We started using them less than six months, so there isn't anything to complain on for now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Brendan S. CoFounder Real Estate ### "Functional app " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2025 Being a real estate company, the app has really been functional for our use, and we do not have to worry about contacting the support every time. Pros We have been using the service being provided at Octopuspro and it's been a great experience. The app is very easy to use and navigate. Cons We do not have anything against Octopuspro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gary A. Owner Real Estate ### "A Real Estate company's usage of FSM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2025 In the construction industry, we are replacing their paperwork process with FSM. For the construction check, those developers would fill out a ton of paperwork and take a ton of photos before returning to the office. You would then need to arrange and classify that documentation. Just organizing those paper files takes a lot of effort and money. They save a great deal of time and simplify the process by using FSM, allowing the developers to concentrate on their work! Pros I appreciate how simple it is for our clients to replace their outdated paperwork process using just their phone. and more effective for the actual task. Cons I believe that the system must be in an internet environment, which is a minor annoyance for engineers working in the construction industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jerry H. President Food & Beverages ### "Make our job easier in FSM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 Priority based workorder assignment, real time crew availability check and work order assignment features made this product unique. Pros Automatic workorder assignment & live crew tracking features made our job easier. Octopuspro helped us to maintain the whole flow in one window from work order creation to feedback on completion. Thanks for everything Cons Nothing much to specify. We have got every customization that we wanted as per our needs within a day or so. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Veronica T. Co-founder Child Day Care Services ### "Disappointed customer " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 24, 2024 I joined Octopus Pro earlier this year as I believed its features would suit my business needs. As a small business, cost was a concern, but I was promised adequate onboarding training and support. Initially, I received help from a friendly and helpful support person. Once agreeing to sign on, I was handed over to another support member (\[sensitive content hidden\]). He lacked professionalism and knowledge. When I asked to work with the original support person again, I was told they didn't exist and \[sensitive content hidden\] was the only one on the team. This felt strange and of course, created trust issues. Unhappy with the support, I canceled my trial on time but was still charged. Octopus acknowledged their mistake and offered a refund plus a 'premium onboarding service,' but the support remained unclear and disappointing. There were also billing errors, including a $5000 overcharge, causing financial strain on paying our employees. I picked up on this mistake and was eventually refunded, however, ongoing issues led to continued charges for a more expensive plan than agreed upon. I reached out to the \[sensitive content hidden\]for help but received no response. After persisting, (despite initially being told that \[sensitive content hidden\] was the only member available), I was later assigned a new team member and offered more services to keep me on, which I declined, asking for a refund instead, which was denied. Overall, while Octopus Pro offers flexibility in scheduling and payments, its customer support lacks compassion, clarity, and integrity, significantly affecting my small business's growth. Our most recent issue is a charge for this month of $300 AUD, despite cancelling last month. Awaiting a response and not feeling very positive about the experience. Strongly recommend using a different platform. Pros The idea of Octopus Pro sounded like it would suit my business but in fact it is extremely complex and the customer support/onboarding is awful. Cons We have been incorrectly charged on multiple occasions. One month we were accidentally charged almost $5000. This was refunded after a week with little acknowledgement or explanation. We cancelled our membership after this. We have just been charged this month despite having received a written approval of our request to cancel. After speaking to other small business’ who were looking into Octopus, it is clear that our issue is a common one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171739/OctopusPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)