# FrontDesk Master Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FrontDesk Master Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/171751/FrontDesk-Master --- # FrontDesk Master Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FrontDesk Master ## What is FrontDesk Master? Affordable all-in-one software for hostels. Why keep searching when you can start our free trial today? No credit card or commitment. ## What is FrontDesk Master used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FrontDesk Master?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.frontdeskmaster.com&name=FrontDesk Master) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FrontDesk Master 4.9 (10) VS. [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting Price $25 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.5 (48) Value For Money 5.0 (10) Value For Money 4.6 (47) Customer Service 5.0 (10) Customer Service 4.8 (47) ## FrontDesk Master alternatives [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Preno](https://www.capterra.com/p/153164/Preno/) [4.7 (48)](https://www.capterra.com/p/153164/Preno/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153164/Preno/) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) [4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144307/Little-Hotelier/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Built-in Accounting 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accounting functionality within the system, not requiring integration with third-party tools GDS/OTA Integration 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Point of Sale (POS) 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Employee Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Front Desk Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests FrontDesk Master 44 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple languages More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track factors that affect pricing and adjust prices accordingly to increase sales Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held One location Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.7 (10) 4.7 Based on 10 reviews ## Pricing Value for money 5.0 (10) Free Trial Basic $25.00 Per Month Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ HotelRunner](https://www.capterra.com/p/158882/HotelRunner/)[ CultBooking](https://www.capterra.com/p/189106/CultBooking/)[ Omnibees](https://www.capterra.com/p/152803/Omnibees/)[ Pricepoint](https://www.capterra.com/p/229348/Pricepoint/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FB Felipe B. Owner Hospitality ### "8/10" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2021 We have the full package (PMS, CM & BE) and I am more than satisfied with it; we actually changed software last year to one of the big ones, and was delighted to come back with FDM and check out it´s improvement Pros Excellent support and even better empathy when situations like COVID-19 arise. Software is under permament development and they´re eager to improve with our input. Value for money is one of the best in market and more than enough to run 2 properties for an overall of more than 300 beds at more than 80% occ Cons Overbookings in virtual rooms when availability is running out, and duplicity in items on POS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Toni S. Director Hospitality ### "Best Reservation System and Channel Manager in the Hostel Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2021 Excellent, dynamic reservation system for the hostel industry. Pros Easy to train new staff, reporting was excellent, most up to date reservation system in the hostel industry Cons did not integrate with our food and beverage system, nor our accounting software. Reasons for choosing FrontDesk Master Price! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Javier A. Consultant Hospitality ### "Excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2021 Very complete, support is there when you need it Pros It covers a lot of aspects deeply needed, and they keep working on adding new features every trimester. Cons Mobile could be improved (and already began) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HG Hayim G. Manager Hospitality ### "Easy to use and lots of functions " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2021 Good hulpdesk, Pros Easy to use, lots of reports, Chanel manger work very good, Cons Not always can be customized to your needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FE frodo e. hotel owner Hospitality ### "Not sure where I´d be without it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2021 It just prevents me from having to hire a full team that handles reservations. FDM handles most things for me, automatically. Pros Best feature is the all-in-one-package. PMS, POS, channel management, rate management, booking engine. Another really good point is the support team. Normally they´re already quick, but if something really blows up, I´ve always been able to get attention within 1 hour, using their "urgent" email. Ah, a few years ago they made the jump to browser app, which really worked out very nicely. Cons Sometimes screens displayed to my staff, are not updated. Also, the easiest and most intuitive way to view prices (select the bed you want to sell, over the days you want to sell it, and hover for the price to pop up) is faulty. But I´m sure this will be quite temporary, as they´re a well organized company with a proper timeline for fixing things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Laszlo P. Onwer/Manager Hospitality ### "Game changer to our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2021 We are handling all of our accommodation business in FronDesk: reservations, payments, selling channels, everything. The support is very friendly, helpful, and quick. It is really a pleasure to work with them. Pros This software is the base of operating our accommodation. It is so flexible and well-formed that we could satisfy all the needs we got even when our needs changed. Cons Most of the time when new needs popped up the developers were already working on the solution being ahead of our needs. We did not miss anything. It was very easy for us to switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joab M. Accommodation Senior Manager & Co-Founder Retail ### "Full integrated PMS, user-friendly and easy to use, many functionalities, constantly updating." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2018 Better revenue management, more efficiency on the operation, no time waste for the reception, easy to teach and to learn for new staff training, clear and easy to read reports. Pros It allows administrator and managers to do revenue management, extract reports amazing interface and all staff are able to manage well it functions. Cons Sometimes the system gets slow to respond some functions. Entering a new reservation, switching bed, the system gets slow and we need to re-lead the page which sometimes helps and other time it stays the same. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jonny B. Owner ### "As one of the very first users of FrontDeskMaster, I have no problem in saying this is the best PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 16, 2018 Pros The software has been developed by hostel owners for hostels and other accommodation providers. The development team is constantly updating and improving the product. Customer support is second to none. Some of the newest developments being rolled out shortly are integration with card payment providers and a passport/ID reader. There is so much functionality and customisation available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Ari F. General Manager ### "I feel you get good value either you use all the features or just the basics" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2018 better control, better reporting Pros integrated channel manager with no extra cost, strategy manager , easy way to add nights to existing reservation Cons it isnt shown if a key deposit was done with credit card or cash, hostelworld non refundable rate isn't connected Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Alberto G. Hostel Owner Leisure, Travel & Tourism ### "It fits for my hostel's needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2018 Time saver. Before using this system for my hostel I didn't have time to leave the property. It facilitates and organize. Pros I like how easy it is to use and how it manages my whole property. Reservations, channel manager, financial, staff, reports... And also how helpful the support is! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171751/FrontDesk-Master/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)