FrontDesk Master

FrontDesk Master

5 / 5 5 reviews

Who Uses This Software?

Our product works well with any property, but we concentrate on serving hostels.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Pricing Details
    USD
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online

Vendor Details

  • FrontDesk Master
  • www.frontdeskmaster.com
  • Canada

About FrontDesk Master

FrontDesk Master is an all-in-one cloud PMS with its own integrated channel manager and booking engine. It's accessed via one simple login and supported by a friendly, multilingual team that is always available. We believe that managers shouldn't have to choose between power and ease-of-use, so we strive to deliver dynamic tools and data intelligence on a platform that's quick to set up and learn. Our product works well with any property, but we concentrate on serving hostels.


FrontDesk Master Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

FrontDesk Master Reviews Recently Reviewed!


Full integrated PMS, user-friendly and easy to use, many functionalities, constantly updating.

Feb 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It allows administrator and managers to do revenue management, extract reports amazing interface and all staff are able to manage well it functions.

Cons: Sometimes the system gets slow to respond some functions.
Entering a new reservation, switching bed, the system gets slow and we need to re-lead the page which sometimes helps and other time it stays the same.

Overall: Better revenue management, more efficiency on the operation, no time waste for the reception, easy to teach and to learn for new staff training, clear and easy to read reports.

It made our everyday operation so much easier

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support is very fast. There are a lot of useful tools for us. They are working on new tools constantly.

Cons: Some things are slow sometimes. The software updates aren't taking place at the best times, but I guess it has a reason.

Overall: It helps us really a lot in our everyday operation.

As one of the very first users of FrontDeskMaster, I have no problem in saying this is the best PMS

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software has been developed by hostel owners for hostels and other accommodation providers. The development team is constantly updating and improving the product. Customer support is second to none. Some of the newest developments being rolled out shortly are integration with card payment providers and a passport/ID reader. There is so much functionality and customisation available.

Capterra-loader

I feel you get good value either you use all the features or just the basics

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: integrated channel manager with no extra cost, strategy manager , easy way to add nights to existing reservation

Cons: it isnt shown if a key deposit was done with credit card or cash, hostelworld non refundable rate isn't connected

Overall: better control, better reporting

It fits for my hostel's needs

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use and how it manages my whole property. Reservations, channel manager, financial, staff, reports... And also how helpful the support is!

Overall: Time saver. Before using this system for my hostel I didn't have time to leave the property. It facilitates and organize.