Harris Healthcare

Affinity Software and Services

4 / 5 5 reviews

Who Uses This Software?

Critical Access Hospitals, Acute Care Hospitals, Long-term Acute Care Hospitals, Integrated Delivery Networks, Large Physician Groups and Large Long-term Care Centers.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25,000.00/one-time
  • Pricing Details
    Traditional license, services and maintenance fees or subscription fees.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Harris Healthcare
  • www.harrishealthcare.com
  • Founded 1993
  • United States

About Affinity Software and Services

Harris Healthcare has been maximizing cash flow for small and medium sized hospitals and healthcare systems for over 25 years with Comprehensive ERP (Finance, Supply Chain, Human Capital, Systems Management), Decision Support (Cost Accounting, Contract Management, Budgeting, Analytics), Patient Self-Service (Mobile Pre-Registration, Self-Service Check-In, Payment Management, Point-of-Service Kiosk), and Revenue Cycle Management. Start maximizing your cash flow with our low price guarantee.


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Affinity Software and Services Features

  • Accounting Management
  • CRM
  • Dashboard
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Project Management
  • Purchasing
  • Sales Management
  • Supply Chain Management
  • Warehouse Management
  • Appointment Management
  • Bed Management
  • Billing & Invoicing
  • Claims Management
  • In-Patient Management
  • Inventory Management
  • Out-Patient Management
  • Patient Records Management
  • Physician Management
  • Policy Management
  • Revenue Management

Affinity Software and Services Reviews Recently Reviewed!


Great option to design specifically to my organization

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use and update employee information. Great customer service for Payroll. Can create a report for any type of use.

Cons: Lots of modules to keep updated for one employee. Crystal Reports is hard to maintain every report if you add an accumulator.

Vendor Response

by Harris Healthcare on April 10, 2018

Thank you very much for your comments, Mindy. We¿re on it! We¿ve already begun meeting about what we plan to do in 2018.2 release to simplify the Employee Manager table and consolidate the main functions into a single, seamless, user-friendly web page. Please keep the feedback coming. We are listening!

I really like the Accounts Payable program. Have had no issues with it.

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. No duplication of invoices with this system, which is wonderful. Our old system there was duplication of invoices quite often. That was very frustrating.

Cons: I don't have any cons at this time. Every part of the Accounts Payable portion of Affinity has been great. If I did have a con, it would be that we should have used it sooner!

Overall: It just makes my job easier and I love that.

The payroll HR team of Nicole and Kim are amazing to work with. Very attentive to detail and smart.

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Benefits are spread to every department from payroll. Ease of use is great. Ability to put notes in with employee records is also helpful.

Cons: Reports design is great, except when you make modifications to the program you need to make sure you update some reports to work properly.

Overall: We have reduced our payroll processing time by 16 hours from our prior system.

Frustrating at times.

Mar 30, 2018
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The directors are able to drill down into their expenses. They are able to drill down to the invoice level.

Cons: The maintenance. Having to update tables.The support. the portal process is very frustrating. It seems that there are a few people with all the knowledge and the others rely on them and act as middlemen. The navigation. Having so many different modules is not ideal. Building crystal reports is not a user friendly process.

Vendor Response

by Harris Healthcare on April 05, 2018

Thank you for your honesty, Kasse. We are working on making improvements to the product and to our processes and will certainly take your feedback to heart. We have prioritized table maintenance and product consolidation, to collapse related screens into a more streamlined business process, and we will continue to involve current customers as we work on product enhancements. We look forward to your continued participation in that effort. Regarding the support portal, we have passed your comments on to our Support Manager. We have added several new people to support to facilitate our continuing growth spurt, and it will take some time for those people to get up to speed. We appreciate your patience in that process. As for Crystal Reports, that is one of many reporting tools available to you and we will certainly support your efforts to move to a more user-friendly tool if that is your wish. We will also add report streamlining and tool selection to our discussions. Thank you.

Affinity ERP is a great program and we use it daily. It is easy to work with.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The applications are easy to setup and use. The integration with AD for our teams was quick to setup. The support team from Harris is always ready to lend a hand if and when we have any issues. The ability to set the applications up to be used in our Citrix environment is also a plus for the software.

Cons: The updates and hotfixes can sometimes be a pain to successfully complete, but if there are problems their support is top notch. Our server runs on a VMware system, so if a failure does occur we can revert to a snapshot and try again.

Overall: The organization uses this software for Billing, HR, Payroll, AR, and Materials Management. It is a very easy set of applications to use.