--- title: "MirrorWeb Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MirrorWeb Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more." source_url: "https://www.capterra.com/p/171780/Website-Social-Media-Archiving/" page_type: "product" language: "en" --- # MirrorWeb Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MirrorWeb ## What is MirrorWeb? MirrorWeb delivers a unified communications surveillance platform. We support firms in meeting the record-keeping requirements imposed by the SEC, FINRA, FCA and MiFID. The platform captures all electronic communications including email, social media, websites, instant messaging, SMS and WhatsApp. The user can monitor and supervise all communications, as well as apply lexicon policies, export content and refine searches. ## What is MirrorWeb used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Compliance](https://www.capterra.com/compliance-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MirrorWeb?[Manage this product listing](https://www.g2.com/products/mirrorweb/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MirrorWeb 5.0 (5) VS. [### Aware](https://www.capterra.com/p/237462/AwareHQ/) [3.5 (4)](https://www.capterra.com/p/237462/AwareHQ/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.0 (4) Value For Money 5.0 (5) Value For Money 3.8 (4) Customer Service 5.0 (5) Customer Service 4.8 (4) ## MirrorWeb alternatives Highest Rated [OneVault](https://www.capterra.com/p/187398/OneVault/) [5.0 (3)](https://www.capterra.com/p/187398/OneVault/#reviews) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187398/OneVault/) [Jatheon](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [4.8 (26)](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [ArcTitan Email Archiving](https://www.capterra.com/p/168612/ArcTitan/) [4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168612/ArcTitan/) [Onna](https://www.capterra.com/p/151741/Onna/) [4.6 (5)](https://www.capterra.com/p/151741/Onna/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151741/Onna/) [View all alternatives](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/alternatives/) ## Features AI summary Based on 121 Email Archiving reviews Capterra data shows that buyers of email archiving software rank the following features as their top priorities: - **Backup and Recovery** (**68%** of reviewers rated this feature as critical) - **Archiving & Retention** (**60%**) - **Automatic Backup** (**55%**) MirrorWeb supports all three features that reviewers rate most highly: **Backup and Recovery**, **Archiving & Retention**, and **Automatic Backup**. Together, these capabilities help businesses protect email data, keep records available for retention needs, and maintain consistent backups without manual work, allowing teams to reduce risk and manage information more efficiently. Archiving & Retention 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Keyword Search 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify specific keywords in documents Search/Filter 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Web Archiving 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Gathering, storing and preserving data found on the World Wide Web Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request MirrorWeb 55 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Duplicate Detection: Compare new data with existing records to detect duplicate entries - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - Filtering: Find & retrieve relevant data or documents - Full Text Search: Search for specific words or phrases within a document or database - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Indexing: Compile and organize data into specific metrics - Investigation Management: Oversee people and resources to carry out an investigation - Keyword Search: Identify specific keywords in documents - Keyword Tracking: Track and monitor a specific set of keywords - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Metadata Management: Collect and maintain structured information that describes data or content - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multimedia Archiving: Archiving documents of different digital mediums - Multiple Data Sources: Allows users to manage data from a number of sources - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Records Management: Ability to record, store, update, and retrieve information - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Storage Management: Store items for a designated period of time - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Web Archiving: Gathering, storing and preserving data found on the World Wide Web --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) ### Starting price Free trial not available Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Shane S. Financial Advisor Financial Services ### "Great partner for firm." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2022 Biggest concern going in was ongoing support. Experience and support has been great! Available if we have questions, and more importantly follow up even when we don't. Thank you \[SENSITIVE CONTENT\].. your awesome. Pros Easy to use, very helpful support, and keeps us in compliance. Cons Nothing negative to this point, we are happy with the service provided. Reasons for choosing MirrorWeb I chose MirrorWeb for the value of the product. I will stay because of the support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2022 We're delighted to hear it Shane. Thanks very much for sharing. CW Chris W. Compliance Associate Investment Management ### "Mirror Web" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2022 Very good Pros The features have been very easy to use and understand. Cons Some features have small issues. The team at mirror web are great at issue resolution and following up. Switched from [eDiscovery Platform](https://www.capterra.com/p/165725/eDiscovery-Platform/) Veritas was difficult to use and lacking features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 18, 2022 It's great to hear that you're so happy with everything so far Chris. Thank you for taking the time to share your feedback. JV Jim V. CFO Real Estate ### "Worthy competitor to Smarsh" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2022 Positive experience Pros User interface is more user-friendly than Smarsh. Downloads of data aren't as restricted based on your subscription Cons Only drawback is the time-difference between US and Britain during conversion. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 19, 2022 Thanks very much for your feedback Jim, it's really appreciated. JF Josh F. Chief Operating Officer Financial Services ### "Ballast MirrorWeb Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 It seemed too good to be true to find a platform that was as robust and easy to use as our previous platform at a materially lower price. Not only did MirrorWeb deliver, but their client facing staff made the implementation painless as well. Pros The implementation team and customer service at MirrorWeb has been great. Always available, friendly and helpful. Cons We have yet to encounter any issues with MirrorWeb - neither in the implementation or in the daily use of the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 18, 2022 Thanks for sharing Josh, it's great to hear such positive feedback. RN Robert N. COO Financial Services ### "Wake up call for Global Relay and Smarsh" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2022 MirrorWeb provides a great service for registered IAs required to monitor and archive emails and social media posts. Aside from a great product, what sets MirrorWeb apart is its commitment to excellent client service, something the other players seem to have forgotten. Pros Great dashboard, intuitive design, simple implementation, fantastic support Cons I have no complaints - the product operates flawlessly Switched from [Global Relay Archive](https://www.capterra.com/p/85993/Global-Relay-Archive/) Client service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 12, 2022 We're delighted that you're so happy with our product and service offering so far, Robert. Thank you for sharing your positive experience. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.