# MirrorWeb Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MirrorWeb Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more. Source: https://www.capterra.com/p/171780/Website-Social-Media-Archiving --- # MirrorWeb Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MirrorWeb ## What is MirrorWeb? MirrorWeb delivers a unified communications surveillance platform. We support firms in meeting the record-keeping requirements imposed by the SEC, FINRA, FCA and MiFID. The platform captures all electronic communications including email, social media, websites, instant messaging, SMS and WhatsApp. The user can monitor and supervise all communications, as well as apply lexicon policies, export content and refine searches. ## What is MirrorWeb used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MirrorWeb?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mirrorweb.com&name=MirrorWeb) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MirrorWeb 5.0 (5) VS. [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.7 (4) Value For Money 5.0 (5) Value For Money 4.7 (4) Customer Service 5.0 (5) Customer Service 4.7 (4) ## MirrorWeb alternatives [Aware](https://www.capterra.com/p/237462/AwareHQ/) [3.5 (4)](https://www.capterra.com/p/237462/AwareHQ/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237462/AwareHQ/) Highest Rated [OneVault](https://www.capterra.com/p/187398/OneVault/) [5.0 (3)](https://www.capterra.com/p/187398/OneVault/#reviews) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187398/OneVault/) [Jatheon](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [4.8 (26)](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [ArcTitan Email Archiving](https://www.capterra.com/p/168612/ArcTitan/) [4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168612/ArcTitan/) [View all alternatives](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Archiving & Retention 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Keyword Search 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify specific keywords in documents Search/Filter 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Web Archiving 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Gathering, storing and preserving data found on the World Wide Web Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request MirrorWeb 55 features Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Track and manage adherence to policies for any service, product, process, or supplier Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Import and export data to and from software applications Move from one database to another, or upgrade the version of database software being used Ability to restore deleted, hidden, or lost data from an email server/system Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Protect sensitive data for digital privacy Manage and store data in a database Plan and implement business continuity measures in case of unforeseen events Compare new data with existing records to detect duplicate entries Finding, identifying and collecting information for legal proceedings Manage, store and organize emails within the system or via third-party apps Convert data into a code for security Find & retrieve relevant data or documents Search for specific words or phrases within a document or database Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Compile and organize data into specific metrics Oversee people and resources to carry out an investigation Identify specific keywords in documents Track and monitor a specific set of keywords Looking at data from different sources and finding possible duplicates, or identical matches Collect and maintain structured information that describes data or content Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Archiving documents of different digital mediums Allows users to manage data from a number of sources Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Ability to record, store, update, and retrieve information Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Store items for a designated period of time Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Gathering, storing and preserving data found on the World Wide Web Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Shane S. Financial Advisor Financial Services ### "Great partner for firm." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2022 Biggest concern going in was ongoing support. Experience and support has been great! Available if we have questions, and more importantly follow up even when we don't. Thank you \[SENSITIVE CONTENT\].. your awesome. Pros Easy to use, very helpful support, and keeps us in compliance. Cons Nothing negative to this point, we are happy with the service provided. Reasons for choosing MirrorWeb I chose MirrorWeb for the value of the product. I will stay because of the support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2022 We're delighted to hear it Shane. Thanks very much for sharing. CW Chris W. Compliance Associate Investment Management ### "Mirror Web" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2022 Very good Pros The features have been very easy to use and understand. Cons Some features have small issues. The team at mirror web are great at issue resolution and following up. Switched from [eDiscovery Platform](https://www.capterra.com/p/165725/eDiscovery-Platform/) Veritas was difficult to use and lacking features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2022 It's great to hear that you're so happy with everything so far Chris. Thank you for taking the time to share your feedback. JV Jim V. CFO Real Estate ### "Worthy competitor to Smarsh" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2022 Positive experience Pros User interface is more user-friendly than Smarsh. Downloads of data aren't as restricted based on your subscription Cons Only drawback is the time-difference between US and Britain during conversion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 19, 2022 Thanks very much for your feedback Jim, it's really appreciated. JF Josh F. Chief Operating Officer Financial Services ### "Ballast MirrorWeb Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 It seemed too good to be true to find a platform that was as robust and easy to use as our previous platform at a materially lower price. Not only did MirrorWeb deliver, but their client facing staff made the implementation painless as well. Pros The implementation team and customer service at MirrorWeb has been great. Always available, friendly and helpful. Cons We have yet to encounter any issues with MirrorWeb - neither in the implementation or in the daily use of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2022 Thanks for sharing Josh, it's great to hear such positive feedback. RN Robert N. COO Financial Services ### "Wake up call for Global Relay and Smarsh" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2022 MirrorWeb provides a great service for registered IAs required to monitor and archive emails and social media posts. Aside from a great product, what sets MirrorWeb apart is its commitment to excellent client service, something the other players seem to have forgotten. Pros Great dashboard, intuitive design, simple implementation, fantastic support Cons I have no complaints - the product operates flawlessly Switched from [Global Relay Archive](https://www.capterra.com/p/85993/Global-Relay-Archive/) Client service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2022 We're delighted that you're so happy with our product and service offering so far, Robert. Thank you for sharing your positive experience. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)