---
title: "BrickMed Office Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about BrickMed Office Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more."
source_url: "https://www.capterra.com/p/17180/BrickMed-Scheduler/"
page_type: "product"
language: "en"
---

# 

 BrickMed Office Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BrickMed Office

## What is BrickMed Office?

BrickMed Office has evolved over 23 years to satisfy the most demanding billing professionals. BMO supports single or multiple practices and multiple providers per practice (great for solo providers, groups and billing services alike). Available modules support outbound and inbound EHR interfacing, electronic claims and remittance processing, code synchronization, UB-04 & more. A powerful collections module, 1,000+ reports and stellar support round out one of the best kept secrets in billing.

## What is BrickMed Office used for?

[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Hospital Management](https://www.capterra.com/hospital-management-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2995

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BrickMed Office?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.brickmed.com/&name=BrickMed Office)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BrickMed Office

5.0 (5)

VS.

[4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/)

Starting Price

$2995

Per User, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.3 (27)

Value For Money

0.0 (0)

Value For Money

4.1 (19)

Customer Service

5.0 (5)

Customer Service

4.5 (25)

## BrickMed Office alternatives

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (912)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[Azalea Health](https://www.capterra.com/p/123268/Azalea-EHR-RCM/)

[4.1 (91)](https://www.capterra.com/p/123268/Azalea-EHR-RCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[Insta](https://www.capterra.com/p/130501/Insta-HMS/)

[3.6 (34)](https://www.capterra.com/p/130501/Insta-HMS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

65%

of reviewers

rated it above 4 stars

Highest Rated

[Private Practice Software](https://www.capterra.com/p/255587/Private-Practice-Software/)

[4.5 (46)](https://www.capterra.com/p/255587/Private-Practice-Software/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## FAQs about BrickMed Office

Overview

### What company size and specific industries is BrickMed Office built for?

BrickMed Office is designed for healthcare practices with 1 to 50 users that need practice management, billing, and scheduling tools. It is aimed at small healthcare organizations rather than larger enterprises, making it a fit for clinics, medical offices, and similar provider practices.

Features and Usability

### What are the key features of BrickMed Office?

BrickMed Office offers appointment scheduling and patient scheduling, along with EMR/EHR and patient records management for clinical documentation. It also includes medical billing, claims management, claims scrubbing, and remittance advice for revenue cycle tasks, plus e-prescribing, inventory management, multi-location support, physician scheduling, and invoice history.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does BrickMed Office offer?

BrickMed Office provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions offer guided remote setup, and documentation gives teams written reference material for self-paced learning and later review.

Getting Started and Support

### What customer support options does BrickMed Office offer?

BrickMed Office provides chat support for customer questions and account help. No reviewer feedback is available on support quality, so response speed, helpfulness, and common frustrations cannot be described from the catalog data.

## Features

AI summary

Based on 2,031 Medical Practice Management reviews

Capterra reviewers highlight these as the most important features to look for in Medical Practice Management software:

-   **Patient Records Management** (**60%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Medical Billing** (**58%**)

BrickMed Office includes **Medical Billing** and **Patient Records Management**, covering two of the top features buyers value most. However, it does not offer **Appointment Management**. Instead, the product provides **Patient Scheduling** (**57%**), which still supports day-to-day calendar coordination and visit planning. Together, these features help medical practices manage financial workflows, maintain accurate patient information, and keep scheduling organized, helping businesses run more efficiently and support consistent patient care.

Appointment Scheduling

Schedule appointments via a calendar

Claims Management

Process of submitting and following up on claims with insurance companies

Claims Scrubbing

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Dunning Management

Process of automatically notifying clients when payments fail to ensure invoices are paid

EMR/EHR

Create and securely store digital patient records

E-Prescribing

Transmit prescriptions to pharmacies electronically

BrickMed Office 15 features

### All Features
- Appointment Scheduling: Schedule appointments via a calendar
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- EMR/EHR: Create and securely store digital patient records
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice History: Store and view prior invoices for each account/client
- Medical Billing: Manage billing and payments for a healthcare provider
- Multi-Location: Manage and support multiple locations
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Physician Management: Track and organize physician schedules and pertinent information
- Physician Scheduling: Manage physician availability and schedules
- Remittance Advice: Document insurance payer providing an explanation of benefits (EOB).

---

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## Pricing

Basic

$2,995

Per User,One Time

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LL

Leonardo L.

President

### "Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 22, 2010

I have had no regrets with this system. In addition to its cleanliness, etc., it should be noted that maintenance cost is minimal as compared to other systems.

Pros

Incredible customer support. There are not enough stars above to rate it. We have had the system for over a decade now. We have been able to go completely paperless in the office. Productivity has increased many folds and cost have been cut as a result of the system.

Cons

The business reports availabe are somewhat cumbersome at times to use. Better description of the specific reports would be helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Ann G.

President

### "Awesome Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 10, 2010

I have been in the Medical field for 30 years. During that time I have worked in offices, hospitals, and medical insurance. This has given me an opportunity to use a multitude of software and this by far is the best. I really appreciate the customer service and how this software keeps up with technology. I love how they actually answer the phone and when you hang up you have an answer! Thankyou Brickell!

Pros

We are a medical billing service and have been in business since February 1998. Previously we were using another software and found they were not keeping up with technology. The support was aweful and never did we get a live person! We were at a billing conferance when we were introduced to Brickell software and were so impressed. It was almost too good to be true after the struggles we had in the past. I cannot say enough about this company. They actually keep up with all the changes in this field!! When we call we get a live person and they ALWAYS get us what we need. Because we are a billing service we deal with a variety of specialties. Each one has it's own requirements and it is so challenging. I feel so confident and pleased that the employees at Brickell can keep up! The industry of Medical Billing has become so complex but with Brickell we know we are in great hands!

Cons

I honestly do not have any cons.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PC

Phyllis C.

Chief Operating Officer

### "We count on Brickell Software Everyday"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 9, 2010

I have been using the software for 12 years and love it and the suport team.

Pros

Love Technical Support. They are the best group of support among all the different software products we use. Don't know what I would do without them. Sometimes I will call them a half dozen times in a week and then not have to call them again for months. They are always responsive and have a wonderful helpful attitude on the phone. Brickell is extremely responsive to suggestions to improve the software. Easy to use and to train new employees on usage - user friendly. Our office uses the customization features to design the software to look and operate for our practice.

Cons

Not able to link appointment information and stages to Inform & Consent. Hard to navigate through the reports and what they can do for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Paula S.

Accounts Receivable

### "Brickell Medical Software Has Far Exceeded My Expectations!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 6, 2010

I have used Brickell Medical Software for over 10 years now and of all the medical softwares used this has by far rexceded my expectations. From the appointment scheduling to processing claims, patient statements, the process could not be more user friendly or interact any better.My first experience with Brickell Medical Office was in a Plastic Surgery office with five physicians. Currently I am utilizing this software in an anesthesiology group that contracts twenty-four Physicians and CRNAs. The transition was seamless from a web-based software to a server-based software. I would highly recommend this for any medical practice or billing company.

Pros

Appointment Scheduler is very easy to maneuver. Easy data entry for demographics and also very thorough. Insurance Billing simple whether electronic or paper claims. Can create your own documents such as collection letters, statement notes, etc. Collection module is great. All patient information can be see inside collection module (statements, claims, ledgers, demographic, letters, actions.) Reports for everything imaginable

Cons

Wish there was a feature to scan directly into software..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Marilyn J.

Practice Administrator

### "Excellent Product/Support Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 5, 2010

I would (& have) recommend this product to any medical office. They will not be disappointed in the support and training they receive from Brickell's team!

Pros

I can't say enough about the product and the Company! Brickell always puts the customer's needs first! The company doesn't spend their time promoting their product as much as reaching out to existing customers trying to find out how they can improve and make the product work better for each practice. Their Customer Support is superior to any other vendor we work with. I have never called them that their phone wasn't answered promptly and our needs taken care of instantaneously. They even help us with other software issues when we have problems that might be unrelated to them. Their training program is excellent. They will stay with you every step of the way until you are comfortable using the program.

Cons

I have NO NEGATIVE comments! Can't think of a one!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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