# Hotelist Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hotelist Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/171814/Hotelist --- # Hotelist Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hotelist ## What is Hotelist? Hotelist is a Cloud PMS that provides a total tool for the Hotel receptionists, the Hotel managers, and personnel like housekeeping assistants. Its goal is to help the hotelier perform their operations with automations, in less time, less errors, and more efficiently. ## What is Hotelist used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $8.5 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotelist?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.re-compile.com&name=Hotelist) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotelist 4.9 (33) VS. [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $8.5 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (33) Ease Of Use 4.2 (338) Value For Money 4.8 (32) Value For Money 4.1 (322) Customer Service 4.9 (33) Customer Service 4.1 (331) ## Hotelist alternatives [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/171814/Hotelist/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Front Desk Management 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Online Booking 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Customer History 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Email Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Reservations Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Availability Indicator 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Indication whether a resource is available or protected from allocation Hotelist 50 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Manage catering operations/processes Manage various distribution channels, build relations with channel partners, and track their performance Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services One location Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.6 (33) 4.6 Based on 33 reviews ## Pricing Value for money 4.8 (32) Free Trial [View pricing plan details](https://www.capterra.com/p/171814/Hotelist/pricing/) Light $8.50 Other,Per Month It includes: - Guest CRM Guestbook - No Channel/IBE Support - Reservation Calendar - Support: Ticket - To-Do Lists Users: 1 General Statistics - Wakeup Calls - Week & List View Room Manager Essential $33.13 Other,Per Month It includes: - Full Statistics - Guest CRM Guestbook - Management - Mobile App - Printable Documents - Reservation Calendar - Full Room Manager - Support: Ticket Invoice - To-Do Lists - Users: Unlimited - Wakeup Calls Plus $60.92 Other,Per Month It includes: - Check-in Spot - Email Tools - Full Statistics - Guestbook - Guest CRM - Housekeeping - Invoice Management - Mobile App - Printable Documents - Reservation Calendar - Full Room Manager - Support: Ticket/Telephone - To-Do Lists - Users: Unlimited - Wakeup Calls Value for money 4.8 (32) 4.8 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (33) 4.9 Based on 33 reviews ## User reviews Overall rating 4.9 Based on 33 reviews Filter by rating 5(30) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GK George K. Hotelier Hospitality ### "Very expensive " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 28, 2022 Unfortunately a moderate hotel software but very expensive Pros Very expensive for these options, you have to pay for everything to be working Cons Really nothing , you have to pay for everything extra Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2022 Thank you for your review, we are sorry that you found our product expensive. We strive to organise our features into packages (light/essential/plus), in order to give you more flexibility and choice. We would be delighted to present our package options to you and find the best one that suits your needs. SS Sophia S. manager Hospitality ### "Very Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 Pros The software is easy to use. Their customer service is extremely efficient Cons Having to add all bar receipts to each guest one by one. It is very time consuming. Switched from [Singular](https://www.capterra.com/p/153688/Unified-Marketing-Platform/) Wanted a cloud system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nikos K. MANAGER Hospitality ### "value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2022 Pros The product is easy to use. The communication with the team is direct with no delays. Cons Nothing. Everything is as described at the presentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FD fanis d. reservations manager Hospitality ### "Great PMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2022 We are really satisfied Pros possibility of improvements according to the needs - requests of the user Cons it would be great if the room plan could be a little bit faster Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Oscar P. Captioner Hospitality ### "Hotelist, a redefined way for the hotels to work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 23, 2021 I have a major degree on tourism and from my own experience i can say that this softwares helps me to keep a better administration for hotels, the features that offers are above average and it’s not difficult to use it. Pros I have experienced with other softwares and for me i can say that this is a very competitive an complete, it has several features for those who want to manage different functions and areas of a hotel, the software it’s easy to use and a great tool for me, it helps me to keep all of my hotel functions to work without any delays, i definitely recommend it Cons The only cons of this softwares is that need a built base of people who use it, right now i haven’t seen to many people using it, and it’s one of the main reasons why it loses over other softwares. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OB oscar b. Analyst Transportation/Trucking/Railroad ### "i use it for make my vacations reservation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2021 Pros its easy to use and it takes me just some minutes to find my hotel, and make my reservation, its very friendly with the user Cons i can't find one specifical hotel and it makes me get in trouble, i really think it not works but i find some better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Tuition Teacher E-Learning ### "Hotelist, the only list you'll be keeping tab's on!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 7, 2021 Overall I'm pleased with this software and recommend it for everyone. Especially since the writing of this review you know they will be reading through my review and several others to fix the issues stated above. Pros The software is very easy to use, fast and efficient, new features seem to be coming out at a semi-constant pace which shows the willingness of the developer to look after their customer base. An interface that looks clean and all this without burning a giant hole in your wallet! Cons I have some issues with how reservations show up as they should be structured in a way that allows for larger periods of time slots to be covered under one. Next the smartphone implementation of this product is a little lacking and it would be nice if they had worked on this. Finally maybe a way for the site to work with more third party booking engine's. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Anastase A. Hotel Manager Hospitality ### "the best decision I made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2020 Hotelist is my right hand . I have on my desk the reservation plan open at any time to see arrivals , departures , bed configuration , meals , prices a booking was done . All data are already inside hotelist from the moment of the booking so I can issue receipts and invoices , without needing retype anything . I organized online check in / check out . best thing , its cloud based so I can work from wherever I am during the months the hotel is closed . Pros It was my best decision to buy hotelist . The software is smooth and intuitive , I can effortlessly have access from any device I use since its cloud based and , best of all , the customer service is pure gold , the way a customer service should be . If and when I have a question , they will patiently try to clearly understand my question , answer in detail and troubleshoot everything . They are professional and friendly making me feel comfortable at any moment . Thanks guys . Keep going. Cons Its so minor , I probably shouldn't bother mentioning . I would like to be able to trim some details alone , i.e. when I move the visible period in the reservation plan now it moves just by 4 days . I would like, when i click "next" to see the next 30 days , not just 4 days . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EK Evi K. Hotel Hospitality ### "Essential tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2020 Very satisfied Pros Easy to use, essential tool for my work Cons Nothing really, maybe more colors for the reservations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mantou P. General Manager Hospitality ### "Best PMS for Boutique Hotels " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2020 Pros Hotelist is a very easy to use PMS which is fully cloud based. One of the best thing of Hotelist is the usability, and no trainings are required to start that you and your team can just start using it. Hotelist has also a very good price, and you get all functions modules you need for your daily business. What I also love are the integrations to other systems. You can easy connect a nice booking engine or a channel manager and it works properly. Cons Well, if I have to give a mines point then it would be that you can't call them on Sundays for support. But honestly, there doesn't exist a PMS provider which offers support by phone on Weekends, so it's all good with the Hotelist support so far ;) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171814/Hotelist/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs Hotelist](https://www.capterra.com/compare/152433-171814/Hostaway-vs-Hotelist)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)