# Page 22 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is HubSpot Marketing Hub the right Email Marketing solution for you? Explore 6230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 22 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 526-550 of 6230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BR Beatriz R. Bachelor of Education Used the software for: 6-12 months ### "With HubSpot I simplified my marketing strategy and unified my team, tools and data in one place!" April 17, 2018 3.0 Answering some messages, sending welcome messages, or being able to send certain emails can be very time consuming and tiring if done manually. In fact, in cases where the volume of users is too large, it could be impossible. The best solution to these problems is using HubSpot Pros With the automation of marketing, we rely on the behavior to customize emails, content and offers. Automate email campaigns to help our prospects move through the funnel and generate more qualified sales opportunities. It also creates extraordinary emails without having to modify codes. You choose between a dozen activations, conditions and actions to send the appropriate emails to the right sales opportunities at the right time. But the best thing of all is that each workflow that it generates can be linked to a clear objective, so that we will always know if our emails work correctly. Also, because workflows are part of the fully integrated marketing platform, it also has the tools to grow and replenish our database as contacts leave the list naturally over time. Cons The marketing aumatixación can become a complex process apart from the economic expense generated by its use. Also when there are so many tools we run the risk of focusing on paying attention to one and leaving out many automated marketing opportunities and we would be paying for functions that we do not use. In addition, all the tools for automated marketing have their fundamental basis in the segmentation of leads, and their function is to gather information about these users in order to deliver certain content. And the problem with this is that often this information is not always accurate enough and could lead us to deliver content to unsuitable people at the wrong time and, then, not get anything to help us, or the client in his decision-making or the brand in its growth. Review Source Response from HubSpot April 18, 2018 Hello Beatriz! Thank you for taking the time to write this thorough review - we really appreciate your feedback! I am really glad to hear that the platform has been helpful in unifying your marketing team's strategy, tools, and data in one place! It sounds like you are making great use of the Workflows tool to do business easier and faster! As far as room for improvement - I'd love to dig in deeper to some of the specific issues you have been facing. Specifically, when you speak about your feeling that you may prioritizing certain tools within HubSpot while neglecting other ones - do you find this is something that happens often? Do you need to remind yourself to invest time in the other tools? Would it be helpful if HubSpot reminded you periodically about the other tools at your disposal or would this prove to be more annoying than helpful? If you would like to continue the conversation, feel free to email me and we can keep talking! Thank you again, Carl Stephanie C. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "I can't imagine doing my job without HubSpot" November 4, 2015 5.0 I've been using HubSpot in different roles at different jobs for over 3 years now and I still can't speak highly enough about it. I use HubSpot every single day to post blogs, manage campaigns, track email engagement, and more. Now, we've even started to build sites in the HubSpot website builder for our clients and are rebuilding our company site in HubSpot as well. I've tried other tools and while some may say with HubSpot you're somewhat "stuck" with their selection of tools...that's fine with me because they're truly the best! Pros Their blog optimization tools are invaluable and the tracking and analytics are fantastic. HubSpot is so easy to use and they provide so much great training and support as well. Plus, they're constantly improving it and adding on. For example, they recently added additional reporting options, paid ad tracking in the ads add on, and more. We also use the CRM and it's really great because it's finally a CRM designed for ease of use by salespeople. So many CRMs are designed to give upper management the reports they need but are so difficult for salespeople to use and use well that it defeats the purpose. Anyway, HubSpot is awesome and I honestly can't imagine doing my job without it. Cons There are some occasional bugs especially with the new WYSIWYG/WYSIWII editor but support is always super responsive and can usually help remedy any issue quickly and easily. My one con for HubSpot used to be that their reporting left a lot to be desired but now with the new reporting add on that's not really true anymore. I guess the only con I would have with HubSpot is that it does take time to get started and get going with content. It's a full time job to manage content and marketing in HubSpot so if you can't dedicate time and resources to the tool - don't think it's going to just magically make your marketing better - especially not over night. If you understand that then I have no cons! Review Source VR Verified Reviewer Marketing Associate Computer Software Used the software for: 2+ years ### "HubSpot Marketing is the Only Way to Go" August 28, 2018 5.0 Awesome! My favorite overall marketing tool. Pros HubSpot Marketing is a great software to use. There are many different aspects of marketing - social media, email blasts, work flows, custom contact fields, lists, website design, etc. - that you can create in HubSpot. HubSpot having so many aspects of marketing is a great thing because they all are in sync with each other under the same platform. For marketers that dig deeply into analytics and metrics, having everything integrated under one platform is super helpful. Not only that, most popular marketing tools have integrations built with HubSpot. I can confidently say that HubSpot is the reason our marketing department functions. And any time we have a problem, it's very easy to get HubSpot on the phone for support. I can't wait to see what additions HubSpot will add next to their marketing tools! Cons HubSpot can be as simple or complex as you'd like it. The more complex you get, the more difficult it can be to achieve the result you want. Workflows and back-ends of their website builder can get very complicated very quickly if you don't know what you're doing. HubSpot does have a rather large resource center with walk through videos, so anyone can learn it. Just take the time to learn what you are doing beforehand. Review Source MRI Md Rakibul I. Degital Marketing Exicutive Marketing and Advertising Used the software for: 1-2 years ### "This is one of the tools that I love the most." March 30, 2023 5.0 My overall experience with the application is awesome! Pros This is an amazing web application that I have been using for various purposes. Starting from the smallest thing, it offers an awesome email tracking tool that never bothers you and does not cause spam issues. I am also using it for email marketing, and the best part is that I can send up to 2000 emails for free from my Hubspot email server and get proper analytic data.Overall, this is one of the tools that I love the most. Cons I have found some issues with creating a workflow email system after paid Review Source VR Verified Reviewer Lead Salesforce Marketing Cloud Campaign Manger Marketing and Advertising Used the software for: 1-2 years ### "Hubspot User Through and Through" June 15, 2023 5.0 We do a lot of internal communication using Hubspot with emails. Pros The platform itself is quite robust, but it is very user-friendly. Hubspot has many of the same functions/abilities of the larger more expensive platforms, at the same time, being user-friendly. Cons The audience segmenting and manipulation was a little clunky, but over all not too bad.Also it would be nice to be able to limit visibility between different departments and teams. Review Source SE Sean E. Technical Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "CRM Powerhouse" October 3, 2019 5.0 I've been using Hubspot Marketing Hub for over a year now across multiple businesses of all shapes and sizes. What they all value is the advanced automation. Having an all-in-one website and CRM platform integrated with their social media, blog, sales pipeline etc, etc... All of their contacts are in one place with extensive information on their interactions with the brand - what content they are actively engaged with. It's truly valuable for medium to large businesses looking to utilise data and automation in their business. Pros Excellent CRM for sales and automation. Innovative workflow triggers allow for nearly any automation solution you can think of. Assigning tasks to sales team members, automatically moving deals to different stages of the pipeline, automating emails and communications. Hubspot is an advanced and genuinely useful software for marketers in particular. Cons Considering these advanced features, it can be quite expensive. So it's not for every business. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Marketing Hub Hubspot is technically more advanced, offers more features and a holistic marketing package in comparison to Salesforce or Campaign Monitor. The advanced automation tools alone make it the better choice in my opinion and I have used them all. Switched from [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) Having tried Campaign Monitor and Salesforce in the past, neither programs have the level of detail when it comes to sales automation, SEO or contact management. They excel in other areas, but are inferior products from a technical perspective. Review Source SB Shelley B. Director of Marketing Operations Computer Software Used the software for: 2+ years ### "Best all in one marketing platform!" March 23, 2023 5.0 Best tool in my tech stack! Pros I can do all my marketing activities in one platform - in the past I had to use multiple platforms some of which didn't integrate and it make it difficult and impacted on results. HubSpot is so easy to set up and use. The landing, website and blog pages are all drag and drop and are easily editable. The forms are easy to create and add to pages.The social media scheduling is very handy and saves me so much time. The integration with the CRM is great and is invaluable for both marketing and sales. The analytics and reports are so helpful and easy to create. Cons HubSpot does everything I want and more, honestly there are currently no downsides for me. Review Source Caio A. Product Manager Computer Software Used the software for: 1-2 years ### "One of the greatest in the market" June 15, 2022 5.0 Pros Offer almost everything you need to manage your marketing department. Cons The price can be high, especially for startups. However, they have great discount campaigns for companies which are kicking off and several great trainings. Review Source RR Rouf R. Digital Account Manager Marketing and Advertising Used the software for: 1-2 years ### "A Marketing Powerhouse" January 14, 2023 5.0 Hubspot is a reliable all-in-one marketing suite that really helps you save a major chunk of your time by automating marketing for you. Pros I think Hubspot is one of the best marketing tools I have come across so far. It helps you with email marketing, social media scheduling and even the management of your ad campaigns. Not only this, you can seamlessly manage your contacts and personalize every message you want to communicate. Cons I haven't come across a single thing that can qualify as a con yet. Review Source GO Giovanni O. Data scientist Computer Software Used the software for: 2+ years ### "A great tool for lead generation and campaign analysis" April 4, 2024 5.0 Pros The automation and visibility are the greatest features that HubSpot Marketing Hub can offer to your company. It is really easy to use and maintain, whether you have a small or a larger marketing (or lead generation) team. You can keep track of everything that's happening in every active or past campaign with just a few clicks. Cons Although HubSpot offers solutions for every stage of lead generation and management, tracking a lead from a campaign through the sales pipeline once its deal card is created is not straightforward. While it is possible with the right skills and advanced knowledge, it will require a learning curve and some time to refine the results. Review Source Darpan C. Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "All in one Marketing Platform" May 19, 2023 5.0 The overall experience of mine with Hubspot Marketing Hub is pretty good, as it almost cover up all my marketing need from social media to lead gen thorough email marketing Pros Hubspot has a user-friendly interface that makes it easy for the user to use this platform. The key feature of Hubspot that I like the most is that I can automate my marketing activities and workflows. Cons The cost of this platform is the main con. Additionally, if someone is new to this software he/she should be ready for the learning curve. Review Source Frankline W. Former Banker Financial Services Used the software for: 2+ years ### "AUTOMATION TOOL WITH IMPECCABLE FEATURES" October 23, 2020 5.0 We managed to boost our sales by over 10% with only a year of inception into our operations and so the experience was really great. We don't forsee fortfeiting Hubspot anytime soon. With such a poweful software, you can only expect to better your results. Pros The software has a simple user interface that requires little effort to enable you customize your preferences. We have been able to use the software in our organisation to track our coversations with our customers with very little ease. As such, we can appropriately send offers and campaigns to our audinces using this tool and at the same time doing follow ups with the same tool. Morover, the mobile version enhances the flexibility of your operations. Hubspot customer support is very reliable as they offer quick responses for to your queries or any other needs. Cons It is worth noting that some features may have complexities and can give newbies quite a hard time. This may force you to invest more in training your team to use it. Switched from [Freshmarketer](https://www.capterra.com/p/226111/Freshmarketer/) It had very limited intergrations. Review Source BS Belasco S. Digital marketing manager Building Materials Used the software for: 2+ years ### "Hubspot Software Review " April 7, 2022 4.0 Hubspot makes it easy for me to have an easily customer database that i can access easily. I interact with many clients by hubspot emailing. It makes it easier to retarget potential clients in the emailing list. The interface easy to work with however the software does not have customer support system on the free trial which may be hard if one encounters a problem. Overally the software has given me many benefits over demerits. Pros It offers an opportunity to use a free plan which is comprehensive. It delivers what it promises to offer on free plan The platform has an interface which is friendly and easy to understand. You can navigate well. It is easy to create for example landing pages, forms and emails are all drag and drop. Hubspot has great customer support team which can be accessed via chat, emai or phone depending on which plan you are. It offers free tools like email signature generator, business templates, invoice template generator. Cons Hubspot hass too much plans and pricing options which may make users stick with free version or move to another provider. Hubspot has no customer support on the free version. Reason for choosing HubSpot Marketing Hub Has an awesome free edition that surpass most paid CRMs and can be used across the whole marketing team. It is even good for small enterprises. Review Source VR Verified Reviewer Data Analyst Marketing and Advertising Used the software for: 2+ years ### "An excellent all-in-one marketing automation software" August 18, 2021 4.0 Pros Hubspot makes it easy to manage digital campaigns, social media, email and content marketing efforts simply and effectively all in one platform. Beyond planning and executing campaigns, Hubspot offers a robust reporting platform that allows measuring of key metrics and ROI. Cons For companies who are moving from another CRM, like Salesforce, the migration can be a complex and lengthy process. However, it is worth noting that the Hubspot team is very helpful throughout. Review Source VR Verified Reviewer Assosciate manager Computer Software Used the software for: 2+ years ### "An easy to use email marketing software" April 1, 2023 5.0 We use it for email marketing automation and Hubspot has made it convenient for us Pros It's user friendliness and wide resource section make it fun to use. Plus, it has all the features required by a small organziation Cons Although i have no complaints with the platform but having more space for contacts would be beneficial Switched from [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Marketo was not user friendly Review Source JG Jason G. Managing director Marketing and Advertising Used the software for: 2+ years ### "HubSpot is your all in one solution for managing your customers and processes " January 14, 2023 5.0 Absolutely fantastic to be fair. Pros Love how easy everything is to use and learn about. HubSpot take inbound methods seriously and that resonates with our agency Cons If I had to choose something I didn’t like it would probably be the cost but if you use it fully it makes it worthwhile Alternatives considered [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[Operations Hub](https://www.capterra.com/p/226298/PieSync/)[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) Reason for choosing HubSpot Marketing Hub we use a few of the other packages including sales enterprise and service starter. Review Source VR Verified Reviewer CEO Internet Used the software for: 6-12 months ### "Perfect to supplement HubSpot CRM and great for marketing and lead automation" May 26, 2022 5.0 Excellent - customer support is a little frustrating as it can take a little while for people to revert, and often you're pointed to articles etc. All of which is fine but it's almost over-detailed for usage. Pros The list generation and management and campaign management features are, frankly, unrivalled and the way it integrates seamlessly into hubspot CRM so that leads can easily be tracked during the conversion process. Also permission monitoring is really good. Cons There are almost too many features to use and understand. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub price and functionality of HubSpot were better priced, faster to deploy and easier to understand Switched from [Zymplify](https://www.capterra.com/p/161808/Zymplify/) lack of security in zymplify Review Source nB nyasha B. Director of Sales & marketing Entertainment Used the software for: 2+ years ### " NO SUCCESS only stress, NO RESOLUTION only rhetoric, NO CUSTOMER GAINS FOR THEIR CUSTOMERS but fina" March 22, 2022 1.0 Pros Metro Fun Center began its relationship with HubSpot on December 1st, 2020. Our contract/subscription was auto-renewed on December 1st, 2021. Attempts to get information on downgrading our account or canceling our account began in mid-December, unsuccessfully. On January 5th, 2022, we sent an online email for assistance because no calls had been returned and I (we) had been placed on hold several times to no avail. We entered into an “online chat “ with a rep who gave us our first experience with HubSpot Customer ‘No’ Service. After this conversation, we landed with a gentleman whose title is Senior Customer Success Manager (a title that belies what he actually does in regards to a customer being successful, or maybe it is to assure that HubSpot is successful in NOT assisting their customers when they are not happy with HubSpot). Metro Fun Center has spent currently upwards of 50K for a CRM that we are not fully utilizing and are unable to utilize. This can be evident in our past and current usage. HubSpot, if they were truly concerned about the success of their customers and were forward-thinking then they see when customers are not utilizing their product and would reach out to them to offer any assistance. But their customer's success again is NOT their goal but bleeding their customers for monthly payments IS their goal. And they are clearly succeeding. Once an auto-renewal is done then a customer can not even downgrade to a lesser package which would be nice especially Review Source ADC Aloima Daniela C. Asistente administrativo International Affairs Used the software for: 6-12 months ### "El software más útil para las grandes y pequeñas empresas." November 12, 2022 5.0 HubSpot ha sido de gran ayuda a la hora de encontrar las mejores extrategias para llegar al cliente y mejores resultados en el mercado online. Pros El software ha sido una super herramienta útil que nos ayudado ha encontrar las mejores empresas aliadas por el desarrollo parcial y descriptivos para su uso Cons Ay días que se pone un poco lento pero es cuando empieza las gestión de actualización para mejorar la calidad de usó. Review Source VR Verified Reviewer Marketing Manager Internet Used the software for: 2+ years ### "Central to content marketing efforts" February 23, 2023 4.0 Pros Since Huubspot has a broad range of features it allows us to integrate everything together to reduce any errors or data inconsistencies. Everything around emails & workflows as well as form management is great and is easily integrated with Salesforce and Webflow. Cons The biggest problems I see with Hubspot is the clunkiness with all dashboards and data visualizations. There is limited functionality and setting us a dashboard is unnecessarily confusing. Secondly, their social media scheduling tool is just okay. When we were using this feature set we saw some technical bugs and just moved to another tool. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Review Source EM Eric M. General Manager Entertainment Used the software for: 2+ years ### "HubSpot Marketing is a great tool for business owners who need help with marketing needs." May 12, 2022 5.0 My overall experience with HubSpot Marketing Hub has been great and I would definitely recommend the software to colleagues. The software helps make my life easier and more organized. Pros HubSpot Marketing Hub is a user-friendly software that helps keep data and analytics regarding marketing efforts all organized in a singular hub for all team members to be able to access at any stage of a marketing campaigns lifecycle. The best part of this software is the ability to stay organized with multiple projects by multiple team members with visibility for all important tasks by multiple departments. Cons What I liked least about this software is that the program does not communicate with outside networks to pull and gather relevant data that has not been directly set as parameters in the actual software. Being able to pull data from online sources to include in further marketing analytics would be helpful. Review Source Pankaj Singh S. Manager Marketing Operations Information Technology and Services Used the software for: 2+ years ### "Amazing and easy to use" July 22, 2021 4.0 Amazing tool for marketers both content dissemination and marketing automation. Pros Reporting and smart content are the best features that we don't see on other marketing tools. Costing is very competitive. Cons The social tool can be improved with a sentiment analysis feature that will be helpful for social media. Review Source LL Lindsey L. Communications Specialist Legal Services Used the software for: 6-12 months ### "Hubspot is great for all your marketing needs" November 24, 2022 4.0 Pros The email templates and automation tools are the crown jewels of this software. I've used other email software and this one is so much easier to automate and the templates are easy to put together. I highly recommend hubspot for anyone in need of email marketing tools. Cons The social media section of hubspot is pretty lackluster. There aren't a lot of options in terms of analytics and it sometimes takes the system forever to load tags. Review Source mK mariami K. resident Mental Health Care Used the software for: I used a free trial ### "Effective Marketing Automation with HubSpot Marketing Hub: A Comprehensive Review" March 22, 2023 4.0 Pros I found HubSpot Marketing Hub to be an extremely helpful tool for my business. What I liked most about it was its comprehensive marketing automation capabilities, which allowed me to streamline my marketing efforts and save time.One of the features I particularly appreciated was the ability to create automated email campaigns with ease. I was able to set up targeted emails to go out to specific segments of my audience based on their behavior and preferences, which helped me to improve engagement and drive conversions.Additionally, HubSpot's analytics and reporting tools gave me valuable insights into how my marketing campaigns were performing, so I could make data-driven decisions and optimize my strategy for better results.Overall, I found HubSpot Marketing Hub to be a powerful and user-friendly platform that helped me to improve my marketing effectiveness and grow my business. Cons one thing that I didn't like about HubSpot Marketing Hub is the pricing. While the platform offers a wide range of features and tools to help businesses automate their marketing efforts, the cost can be quite steep for small businesses or startups on a tight budget. The pricing plans can quickly add up, especially if you need to add additional users or upgrade to access more advanced features.Additionally, while the platform is robust, it can also be overwhelming at first. The interface can be a bit complicated and it may take some time to fully understand how to use all of the features and tools effectively. This learning curve can be frustrating for users who are looking for a more user-friendly marketing automation solution. Review Source AF Alex F. HRBP Computer Software Used the software for: 2+ years ### "Lost in cool features" July 18, 2023 4.0 I love the additional content and training articles that help you use the platform to the fullest Pros Hubspot is a great tool for keeping track of contacts, creating lead gen forms, mailing, meeting automation Cons There are so many features, customization takes time and you really have to first outline specific usage to ensure you get all the features you need in the package you buy, otherwise you bleed money for every extra purchase. I find customer support to be quite reluctant to respond, when booking a meeting our account manager is available in 10 days to 2 week time Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Marketing Hub Pricing.sales force requires hiring a consultant for platform deployment Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.