# Page 22 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 22 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 526-550 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing Operations Computer Software Used the software for: 2+ years ### "Easy to Implement and Maintain" February 20, 2020 4.0 Support is really fantastic. They take the time to explain things and help you understand limitations and great workarounds. Great support, coupled with the fact they have the HubSpot Academy, it's really easy to learn this tool, even if you're not particularly ops-minded. Pros Very easy to use and takes minimal time to implement the tool. A lot of their default settings really encourage common "good operational" practices, like GDPR, progressive profiling on forms, opt-in, managing multiple contacts, ect. Cons Similarly to the pro, because of HubSpot's simplicity, it sometimes can lack in complexity. Concepts like multi-touch attribution reporting are still in the early stage of development compared to other tools. However, HubSpot is always releasing new features and I've found that a lot of the more recent additions permit more complexity with Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Price and quick implementation time Switched from [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) HubSpot took our team to the next level with regards to Marketing Operations. Pardot is a little behind with built-in functionality. Review Source KD Kunal D. Software developer Computer Software Used the software for: 6-12 months ### "Marketing media can help you grow." August 4, 2022 5.0 Pros So basically when we were a small company we used to manage all things independent and that makes a bit issue of timming and stuff. Then we started using this software to manage all things together it helped us alot to inform our users about things we wanna share time to time. Cons We had a bit of issue of connecting it will wordpress it was kinda mistake from our side but plugin was too much dependent on javascript which didn't let us use it if we have blocked javascript. Otherwise it is the best software. Review Source Sean P. Product Manager Education Management Used the software for: 2+ years ### "A One-Stop Shop for all my marketing needs" September 26, 2022 5.0 Pros HubSpot's Marketing Hub has over the years grown into the only tool I need for managing marketing campaigns across multiple channels. And in any case where it doesn't have the functionality yet, it has seamless integrations with the multiple other providers that do offer that solution. Cons Functionality for text based marketing is still growing, but it does integrate with text marketing platforms. Review Source VR Verified Reviewer VP of Marketing Internet Used the software for: 2+ years ### "A great all-in-one CRM, email marketing, and marketing automation platform" May 30, 2023 4.0 Pros Free trial product, flexible pricing packages for larger companies, ease-of-use for producing emails and tracking email performance, and reasonable professional services support add-on availability. Cons Nickel-and-diming pricing approach to third-party integrations for the marketing automation hub. It is also challenging to run analytics beyond the simple email performance metrics. Alternatives considered [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Review Source Brianna M. Founder Computer Software Used the software for: 6-12 months ### "Professional Marketing Hub - Great But Very Expensive" February 26, 2024 4.0 Good, user friendly, automated, and appreciate being able to integrate with almost all (if not all) of the other tech stack elements we use. Pros All in all--Hubspot's Marketing Hub (Professional suite) is fantastic. you can integrate landing pages, blogs, social media, email marketing and campaigns, and design / track your SEO strategy all on one platform. It's relatively user friendly (once you have your team trained to use it) and Hubspot's industry status means that it can be integrated with \*most\* other apps, platforms, or services. Cons It's wildly expensive. We're currently leveraging a great startup discount for the Marketing Hub--once that discount is finished, we may not be able to justify the great all-in-one solution for the cost. Instead, we'll look to hack together a similar solution with varied 3rd party apps. A headache to be sure, but Hubspot's full cost Marketing suite is really only designed for large-scale enterprise use. (The cost is astounding.) Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub Have previous experience using the Professional Marketing Hub with another team and knew its full capacities were what we wanted and planned to use. Review Source GD Guillaume D. eCommerce & Revenue Hospitality Used the software for: 2+ years ### "Your CRM for long" October 17, 2019 4.0 We've been using this system for 2+ years now, and it has proven itself very useful in increasing the number of RFP received for groups and meetings. The marketing features, such Forms and Emailing is efficient and easy to use. The back office might be sometimes a bit complexe when you are looking for specific information (many sub-option hidden if primary option), but their customer service is amazing, quick and responsive so I've never had to search for hours when I needed an information. Overall experience very satisfying, we would recommand using Hubspot. Pros \-Easy to use -Does not require a lot of training -Customization available -Various reports -Track individual pipeline, performance and upcoming/previous sale actions -Marketing features Cons \-Not fully oriented for hospitality company (e.g. for pipeline amount, etc.). -Some information are repetitive between Company level and Customer level. -It would be interesting profiles could be sync together (changing company status doesn't impact customer status), so there is a minimum of manual operation to do. -Not compatible with Hotel PMS. Alternatives considered [Cendyn Proposals](https://www.capterra.com/p/144168/Cendyn-Proposals/)[Revinate](https://www.capterra.com/p/155328/Revinate/) Reason for choosing HubSpot Marketing Hub Emailing feature, easy to segment, able to create workflows and A/B testing for lesser expensive (better ROAS). Switched from [Act!](https://www.capterra.com/p/175860/Act/) ACT! was to strict for our needs and required to many manual operation to keep the software updated. The reporting features wasn't exactly what we needed and the updates was too pricey for what the budget. Review Source KK Kristie K. Digital Marketing Specialist Hospitality Used the software for: 1-2 years ### "It works and I use it" September 27, 2022 5.0 Hub Spot is simple to get started with and so easy to use you'll be amazed how much it helps. Pros I like how easy it is to navigate and use and how much time it saves me. I never realized how much time I could save and how much more efficient by business could be. Cons There really isn't anything I'm not happy with. Hub Spot really understands the needs of small businesses. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce was so difficult to uderstand. I never figured out how to use it to benefit my business. Review Source Saurabh G. Manager, Marketing Automation Marketing and Advertising Used the software for: 2+ years ### "Ask a thing, HubSpot can do it!" June 30, 2022 5.0 Thats nice. Pros Flexible APIs Testing tool of emails filters in active list customer support Cons Folder structure Sometimes took long to process Alternatives considered [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Cost effectiveness Review Source Karol O. Owner Translation and Localization Used the software for: 1-2 years ### "HubSpot Marketing Hub - all in one place!" March 31, 2023 5.0 My overall experience is highly positive, I recommend this particular software to my colleagues whenever I have opportunity. Pros There is a lot to like about HubSpot - it's quality, performance, support. I love the fact that I have everything in one place. Cons The free plan is stripped of many features and we had to upgrade quickly. But is this really a disadvantage? The real downside is sometimes lack of customization. Reason for choosing HubSpot Marketing Hub I knew that HubSpot is a big company and they represent the highest quality around. Switched from [Streak](https://www.capterra.com/p/124465/Streak/) Someone recommended HubSpot to me. Review Source VR Verified Reviewer Learning Advisor Information Technology and Services Used the software for: 1-2 years ### "End-to-End digital marketing needs on your fingertips!" June 22, 2022 4.0 Hubspot is a market leader in marketing automation. I have been using this platform specifically for email marketing campaigns within our organization. It is a robust tool and the visualization aspect is much more than I imagined. The platform has amazing UX and UI. A wide range of templates for email marketing are super useful and has made our goals realistic and achievable. Pros 1) Visualization of user journeys 2) Lead tracking and conversions 3) email campaign planning and execution 4) Integration with CRM 5) Templates 6) Analytics and actionable insights Cons The provision for editing a template is cumbersome and can take lot efforts. Integration with other third party tools are not fluidic enough and requires some makeshift arrangement. Review Source TF Tyler F. Senior Marketing Specialist - Landscape Computer Software Used the software for: 2+ years ### "HubSpot Review" October 2, 2019 4.0 (1) Fluid trial integration between HubSpot and Salesforc, allowing our company to streamline the sales person to reach out quicker. (2) TONS of data cleanup Pros Intuitiveness. We've had several interns throughout the last 2 years of working in HubSpot and they've picked it up easily because of this. Cloning. Makes it simple if you're only changing one or 2 conditions/criteria in a list or email. GoToWebinar integration. Key for our monthly webinars. Variety of ways to create a list/workflow. We work on many different nurture campaigns with different qualifiers for each. Cons It does tend to get buggy from time to time - for example right now I'm experiencing an issue in email when I go to replace a link, it won't paste to the text box, it'll paste outside of the hyperlinked words in the actual email, quite weird. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub I was not key DM, just researcher and and helped make decision. From what I can tell, we chose HubSpot because of (1) intuitiveness (2) price (3) it seemed like it had so many more capabilities than other mktg automation platforms without being nearly as cumbersome. Switched from [Paminga](https://www.capterra.com/p/95960/Net-Results/) Net-Results did not have half the capabilities HubSpot does on almost every level. Contact record, list creation, form capability, landing page versatility, and email templates, just to name a few. Review Source VR Verified Reviewer Marketing Manager Used the software for: 2+ years ### "HubSpot evangelist of 2+ years, but still critical." February 8, 2018 5.0 HubSpot is a great one-stop-shop for all your automated marketing strategy needs. You can do social media, content creation + publication, blogging, email marketing, and more from just this one platform. If you want a tool that "does it all," HubSpot is a great option. Just make sure you know it's worth the investment it's not cheap! Pros My favorite thing about this software is how intuitive it is, overall. Many people purchase HubSpot and are able to hop right in and start using it. HubSpot offers a wide range of help videos, documents, and certifications to get users comfortable with the platform. While it's generally easy to use, it's still a powerful tool with a learning curve. Many people will get the basics and can work it just fine, but it still takes experience and finagling to get full use out of this investment. For marketers looking for a powerful tool, but don't have a ton of time to learn it, HubSpot is a great option. Cons Their reporting can use some work. Even people I know who \*work\* at HubSpot would agree with me here. They have a fairly robust reporting tool, but you have to purchase the add-on. The reporting you do receive with the tool is alright. Gets you what you need, but if you're an experienced marketer whose constantly digging deeper, you always have to use other tools (Google Analytics, FB ads, Databox, etc) to get the information you need. Review Source AeL Alaa eddine L. Customer services Banking Used the software for: 1-2 years ### "Greatt app!A Comprehensive Solution " December 6, 2023 4.0 comprehensive and effective tool. Its user-friendly interface, powerful analytics, and versatile features contribute to positive overall experiences. Pros Users often appreciate HubSpot Marketing Hub for its user-friendly interface, comprehensive analytics, and versatile tools for campaign management. Cons Some users note a learning curve and pricing structure as potential drawbacks with HubSpot Marketing Hub. Review Source VR Verified Reviewer Trainer Marketing and Advertising Used the software for: 2+ years ### "My Hubspot Marketing Experience. " April 17, 2024 5.0 I have had an increase in post engagements ever since i started using Hubspot Marketing Pros Merging my social media accounts thereby making my job easier Cons To many irrelevant Emails on topics that do not relate to my objectives. Review Source Brent W P. President Computer Software Used the software for: 2+ years ### "Love HubSpot Marketing Hub - Dislike the way they handle contacts" April 29, 2021 5.0 My overall experience was positive and it covered 99% of our requirements. Pros HubSpot is fantastic and the MarketHub handles everything we do including Social Media, Ads, and emails. I love that we can easily create landing page that work with an email, track users and even add a code to our website to track where users have been on our site (Registered users) Cons The way they use contacts made the product VERY expensive. I would prefer to see a large bucket of users along with a way to keep users in our account when we don't use them for marketing. It was a significant cost to load users and then never market to them. I understand they maybe making some changes at this time but we chose to leave because of this cost. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Marketing Hub It was the easiest to use Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) The cost of HubSpot was the only reason we switched Review Source WM Winnie M. Journalist Broadcast Media Used the software for: 6-12 months ### "HUBSPOT MARKETING AUTOMATION" December 4, 2020 5.0 In case you're needing an apparatus that will assist you with overseeing everything beginning to end, at that point yes — HubSpot CRM may be an interesting point. Pros It's really an across the board stage for everything and anything promoting, deals, and client care, across the board place. It incorporates free CRM programming for your business groups, promoting robotization programming, email showcasing, online media the executives, and client assistance instruments. It's anything but difficult to utilize and you can even utilize it as a CMS for content promoting or to construct your site. In any event, utilizing only the free arrangement for promoting robotization, you can begin developing and sustaining your email list. Email showcasing is urgent on the grounds that it has a ROI unrivaled by some other kind of advertising. Cons HubSpot offers restricted highlights in its free form, so you'll simply have the option to utilize it for the most essential things. In addition, as your business develops, the costs you should pay will likewise rise, and steeply. For example, their Starter plan ($50) just incorporates 1,000 contacts. In the event that you go past that, you'll need to buy in to their Professional arrangement, which will permit you to add another 1,000 contacts to your information base, yet it'll hamper you $800 every month. Furthermore, on the off chance that you require more, at that point you'll need to get their Enterprise plan at $3,200 every month. All things considered, this will just offer you a limit of 10,000 contacts. When you consent to an agreement — like six or a year — you're secured, period. There are no early abrogations or discounts. On the off chance that you don't utilize your greatest number of contacts or acknowledge you don't care for a particular instrument, it doesn't make a difference. You will keep on being charged (regardless of whether it's consistently) until you've satisfied the whole agreement cost. While this may be OK for organizations whose procedures and cycles fit well with HubSpot's highlights, this isn't down to earth for organizations that are as yet in all the more a testing period. In the event that you need to encounter HubSpot's full advantages, running everything through its foundation is the suggested strategy. Review Source Rumeysa A. IT Specialist Insurance Used the software for: 6-12 months ### "Best CRM Lead management tool ever" September 28, 2023 5.0 HubSpot CRM stands out as the top-notch sales tool available in the market, and there's a noticeable gap between it and the competition. Regrettably, I've had to work with other cumbersome CRMs in the past, which significantly hindered my ability to perform my job effectively. Whether it's related to reporting, pipeline management, or just reaching out to clients or prospects, HubSpot equips you with a comprehensive toolkit and more, enabling you to excel in achieving your sales objectives. Pros We employ Hubspot to monitor numerous stakeholder relationships spanning multiple teams within our organization. It effectively fulfills this purpose. While the Outlook plugin is adequate for logging conversations, its effectiveness greatly depends on keeping the data updated, thereby making it a potent tool. Utilizing Sequences has significantly reduced the time spent on lead follow-ups. We can establish an automated sequence comprising five personalized emails, scheduled at different times, for customers who haven't responded. This has not only boosted our sales success and potential but also saved valuable time through automation. Cons They discontinued their support for API key authentication, which may have disappointed many users, as API key validation was heavily relied upon. Fortunately, creating a Private app and validation through an access token is not overly challenging. Review Source Eric R. Marketing Manager Market Research Used the software for: 2+ years ### "Improve operations to attract more customers " April 3, 2023 5.0 I like this tool because it is a solution to content management or even distributions on social networks, since it helps to attract more clients Pros What I like about this tool is that it allows the brand to be more visible to potential customers, it is an advanced solution capable of positioning and managing even the websites of organizations, it is a marketing system that includes marketing by email, and take it into account since many of the business scopes start from there Cons I don't have a bad experience with this tool, it is ideal to manage even inductions in social networks, there are no bad capacities or that it is difficult to handle, business marketing is much easier with it Review Source VR Verified Reviewer Customer Marketing Manager Information Technology and Services Used the software for: 2+ years ### "Worth every penny" May 25, 2021 5.0 Love HubSpot. Their customer success is on point, the tool pretty much automates our entire customer journey from trialist to paying customer - love it! Pros What's not to like?! Honestly, this tool has changed everything for our company. As a marketing team, we have visibility on every customer, who in the company has been in touch with them and what their lifecycle stage is. We do everything through HubSpot - website, blog, emails, workflows, customer success, sales and social media. Cons Not much. It can become overwhelming because there are so many amazing features. I will never work at a company that doesn't use HubSpot - this tool is worth every expensive penny we spend every month. Switched from [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) The main person who implemented HubSpot had come from a company that used it. Also, the entire team that was hired were more confident in HubSpot. Review Source MD Masoom R. Sr Executive Sales and Research Insurance Used the software for: 2+ years ### "Great Marketing Automation Platform." June 11, 2019 4.0 Overall my experience with HubSpot is amazing. I am using it on a daily basis and found it very helpful for my work. I am using it for campaign creation, campaign management, bulk emails sending to customers and new prospects, tracking emails, bounce rates, open rate, click rates which is a very amazing feature and accurate. I love the way I can manage all data and information which in it and fetching reports and creating dashboards is very easy and very informative in it. Pros I like HubSpot easy to use user interface and powerful marketing automation feature the most. I love HubSpot mobile app which is very easy to use and effective, because of this now anyone can access their HubSpot account from anywhere easily with their mobile app and on the other hand I like their dashboard reports and email tracking system too. Cons There is one thing that I dislike about it and want to highlight it which is HubSpot is a little bit expensive but I can say also that this platform is worth to spend. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub We choose HubSpot Marketing over Pardot because of its powerful automation features and amazing mobile app. We choose Hubspot because they have a strong customer support team which is very responsive. Review Source hB hannah B. Lead Client Success Guide Marketing and Advertising Used the software for: 1-2 years ### "Wildly convenient because every marketing tool I need is in one place" April 24, 2018 5.0 I have access to all the major marketing tools and all the education I need to make sure I understand the market and how to better connect with my audience. HubSpot is a great tool that helps businesses reach their goals and grow by growing their online presence. Pros I like that it hosts literally everything you need tool wise to help you execute your marketing strategy. Having the blogging and social sharing platforms in one place has been extremely easy to use. They truly set you up for success by having tons of resources, checklists, etc. available so that you know how to market and connect with your audience. Cons Specifically for the software, I do not understand the Design Manager. This directly affects your marketing because if you are editing a template so that it is unique for the campaign you are working on you have to use the design manager. I think it is confusing to anyone who does not understand coding. The old design manager made way more sense to me. Looking at HubSpot as a product it is not convenient that their tier metric is contacts and the annual payment is inconvenient. As a HubSpot partner, we sell this to customers and lose a bunch of them because the annual price or we lose customers from going to Pro rather than basic because the contact metric will screw them over and they will wind up paying more. Review Source Response from HubSpot May 7, 2018 Hello Hannah! Thank you for taking the time to write this review - we appreciate you giving us feedback on our product! I am so happy to hear that you have been so happy with the software up to this point - it sounds like you are doing an amazing job at using all the tools available to you! As far as room for improvement - I'm sorry to hear about your experience with the new Design Manager, it can definitely be a bit overwhelming to a new user, particularly one who does not understand coding. We are working on producing more instructional content to help with this process but, in the meantime, here is one article that has some helpful instructions as well as links to other helpful pieces of content (https://designers.hubspot.com/blog/introduction-to-the-design-manager). I would love to talk more about this and the other issues you have brought up. If you are open to it, please reach out to us at the email provided. Thank you again for the review Hannah! Tuana Ç. Senior Strategist Computer Software Used the software for: 6-12 months ### "Great for social media & mailing management " July 18, 2023 5.0 We like it. Pros We really enjoy managing all our social media tools from HubSpot (except LinkedIn). It is also very easy to set up and execute automated mail campaigns. The preview screens for social media posts are really helpful to spot any possible mistakes. It's also great to receive notifications when someone downloads or signs up for our content. The customer support team is very quick and helpful when needed. Cons We cannot post Reels for Instagram through HubSpot, which requires manual intervention. We also cannot post on our LinkedIn account. Could be a great enhancement. Review Source VR Verified Reviewer Medical Biotechnology Used the software for: 2+ years ### "Hub spot marketing hub is a nice software" December 24, 2022 5.0 Pros Cooperation between tools, marketing integration Cons Analytical projection, project management Review Source RAJ KUMAR B. Accountant Accounting Used the software for: Less than 6 months ### "Review of HubSpot Marketing Hub" May 28, 2024 4.0 Overall It is very useful and easy software for expanding business through marketing. Pros It is very good platform to explore campaign. It has various features which is very important in business growth. Cons Some features are not beginner friendly. Review Source JQ Javier Q. Web Master Automotive Used the software for: 2+ years ### "La mejor plataforma o software para el marketing " September 27, 2022 5.0 Ventajas facilitar el trabajo y tareas y q todo sea más profesional y rápido y aporta calidad y rapidez a tus labores Pros Su sencillez de manejo fácil de entender y cuenta con las funciones más importantes para facilitar las tareas Cons Hace falta un poco de fluidez en el manejo pero creo q no es algo por lo q no lo compraría es imperceptible solo si eres muy exigente Reason for choosing HubSpot Marketing Hub Es mejor simplemente , más completo ,profesional Review Source Talk to a Capterra advisor for free and get results within 15 minutes.