# Page 23 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6237 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6237) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 23 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 551-575 of 6237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Product Marketing Manager Computer Software Used the software for: 6-12 months ### "HubSpot - best support in the biz" February 14, 2020 5.0 11/10 would recommend. Lots to like here. Pros Good functionality, amazing support team. I basically live on live chat. They're extraordinarily responsive and are genuinely committed to solving your problem. Of all the tech I've used it is the absolute best. From a functionality perspective, there's a lot of power here. Workflows, scoring (if your wrangle it a bit), and lists are all incredibly powerful. Those three features alone, plus the way they interface with email and ads, make the software worthwhile. The sync to SFDC is generally pretty good. Cons Reporting is very weak. It's great for marketing metrics, but reporting anything up the chain is difficult, especially compared to the ease of doing the same work in SFDC. The website builder is pretty poor and creates unnecessarily complex and messy code. The SEO functionality is very weak. But - to be clear - HS is trying to do everything. There are always going to be bits that are great and bits that stink when you're covering functionality that spans from front end web expereinces to boardroom reporting. It's a matter of deciding what's right and important to your organization. Alternatives considered [Ortto](https://www.capterra.com/p/131879/Autopilot/)[Webflow](https://www.capterra.com/p/136159/Webflow/)[Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub it was already in place, and we didn't want to take on ripping out our entire tech stack for the sake of a better website and nicer landing pages. Review Source VR Verified Reviewer Managing Agent Insurance Used the software for: 2+ years ### "HubSpot is a solid CRM with manageable cost for a single user " September 28, 2023 5.0 Pros I love how intuitive HubSpot is. The interface is easy to look at and easy to use. Cons Licensing for 1 is reasonable. If you need 1-5 users, but aren’t mid-scale the subscriptions can get pricey. Switched from [Podio](https://www.capterra.com/p/128631/Podio/) Ease of use Review Source TS Thomas S. Owner Marketing and Advertising Used the software for: 2+ years ### "HubSpot Marketing Hub - nearly perfect " November 22, 2023 4.0 I love HubSpot. I tend to get a little freaked out due to the cultishness of the product and the philosophies you almost need to subscribe to if you want to get the most out of it. But it is a wonderful CRM and a CMS if you choose to go there. Pros Pretty much everything. It's easily to use, great GUI, can be affordable based on clients needs, really an all in one solution. Cons Gets very costly based on contacts needed, or features needed. There is also a cult-aspect the more you dig deeper. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Needed a bit more marketing push for my clients. Review Source VR Verified Reviewer COO Mining & Metals Used the software for: 2+ years ### "Beware of the Ad Spending Limit" January 11, 2021 5.0 I signed up for another year to get access to Microsoft Ads control (supposed to be in BETA.) Pros When enabled, it is easy to review the overall advertising performed in Google, LinkedIn and Facebook. Basically an All-In-One platform to create content, share content and see who interacts with the media. Cons Recently learned about a $10,000 limit per month on advertising. Normally do not spend this much monthly, but I was on Holiday. Going on my 11th day without using the ADS feature. (It stopped allowing maintenance of the ads through the easy to use control panel for ads because I went 465 dollars over the limit in December.) Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Marketing Hub Tried Salesforce a few years ago, and the learning curve was much too high. Switched from [Act-On](https://www.capterra.com/p/103468/Act-On/) The first year I was able to basically get a price match, but that was taken away recently. Review Source VR Verified Reviewer Marketing Manager Automotive Used the software for: 6-12 months ### "Best Marketing Automation for the Money\*" December 5, 2019 5.0 As mentioned it was a daunting task to hand all marketing activity over to an automated system, but the accuracy and proactive nature of the platform make it an essential marketing tool. Pros \- Integrates perfectly with CRM for easy automation to the leads and prospects already in your system. Takes a lot of the heavy lifting out of email campaigns. - Detailed campaign metrics make automation a breeze. - The concept of creating a fully autonomous marketing machine was initially daunting, but it was simple and intuitive to set up. Once installed you leave it alone to do all the hard work. - Highly customizable features allow for extremely poignant targeting and gives you maximum flexibility to be as specific or broad as you'd like. Cons \- Very little wrong with the automation process. All the trainings and customer support take away any potential confusion or frustration setting up automation process. Can't complain! - \*Only potential con I could see people having is the price. Without incubator pricing the product can get very pricy and will obviously scare away smaller companies and startups, but if you can get the incubator pricing the value it brings is worth every penny. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub It integrates much better with our CRM and gives a better picture as to how individual contacts are interacting with the content. Review Source BB Brandon B. Business Consultant Management Consulting Used the software for: 2+ years ### "HubSpot is a cost-sensitive solution to marketing automation" March 14, 2022 5.0 I've used/recommended HubSpot for over ten years. I was an early adopter. I like how they moved into CRM. Pros HubSpot is a good value considering what you get and what you pay. It's easy and gets results. Cons As with anything, you can make HubSpot really complicated. But that's our choice. We now have a team that manages the system. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing HubSpot Marketing Hub Hubspot was simple yet had enough of the features to create a modern, robust marketing automation program. Review Source Festus U. Lead Consultant Marketing and Advertising Used the software for: 2+ years ### "Manage Your Content Marketing In One Place With Hubspot Marketing Hub" November 13, 2022 4.0 this software made us to achieve our social media marketing objectives which was an outstanding achievement for my agency as well as my clients to.We were able to onboard more clients because the software made life better for us by providing an auto contenting posting and scheduling feature backed up with audience analytics and insight. Pros 1\. post scheduling2. multi social media account management3. user analytics and insight4. favourable pricing5. content posting and automation6. linking of different social media platforms together Cons 1\. i think the pricing plan should be reviewed downward a bit2. there should be alternative ways to make payment for subscription Alternatives considered [Later Social](https://www.capterra.com/p/152254/Later/) Reason for choosing HubSpot Marketing Hub ease of useaffordable pricingaudience insight feature Review Source VR Verified Reviewer Product Marketing Manager Computer Software Used the software for: 2+ years ### "Easy to use yet powerful marketing automation" January 6, 2022 4.0 Pros This is a feature-rich and powerful tool for SMB - MM marketing functions, providing everything you need to enhance your marketing campaigns. Cons Some of the reporting and analytics can be a bit inaccurate or hard to customise to specific needs. Integration with Salesforce isn't perfect. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub The cost compared with the functionality provided, and the online community and resources available. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 2+ years ### "Best-in-class marketing software" December 2, 2022 5.0 Brilliant. Customer service is great. Knowledgebase is second to none. Features are very powerful. I love it. Pros Whether you're a small business using hubspot marketing starter, or an enterprise business using marketing hub enterprise, it's hard not to find great value and power in the suite.I'm a long time user, so I find it incredibly easy to use and navigate, but I have trained a lot of people to use hubspot and most people think the user experience is great. It has lots of power and can do complex things but if you need simple functions, it is there for you as well. Cons The costs can creep up quickly as your marketing contact tiers climnb but if you keep an eye on your database, it shouldn't be an issue. Review Source stephane M. technical customer Wholesale Used the software for: Less than 6 months ### "hubspot " November 9, 2022 4.0 my experience with hubspot is good thanks to him I can easily manage my marketing campaigns with their crm integrated to the platform everything is perfect the landing, the mailing everything is perfect Pros You get detailed analytics and complete visibility into your prospects' and customers' journey. You can provide them with a personalized experience and deliver relevant communications based on accurate segmentation. you can also create automated scenarios and large-scale custom digital experiences using workflows Cons for the rest everything is ok but here I would have liked that thanks to the application we can directly on the platform have access to a customer book on which we can base ourselves to carry out campaigns and thus present our products in fact it would have been very cool but for the rest everything is nickel Review Source Muthumali W. Senior Digital Marketing Marketing and Advertising Used the software for: 2+ years ### "2 year experience with thispPerfect integrated analytics tool" November 13, 2018 5.0 I have been working with HubSpot for 2 years now It allows a very high ROI, For example, as it helps you to focus on different areas, I saw an increment in our social media following grow, And not only follower’s growth but also the engagement rate. So, I can recommend this to any other marketing agencies who face difficulties in ROI & Sales. In future I hope they will have more functionalities for customization. Pros I discovered HubSpot through their blog article. Although I read the reviews about it and I started to use the trail version. After one month I felt very comfortable with the tool. The price is little bit expensive for me. However, when I compared with the other tools, It was totally worth the price. There is So much to mention but I really want to highlight these areas. The tool is Integrated Digital Platform for Marketing, CRM & Sales. So, it takes care of all the repetitive tasks so that you focus on the proposed areas. Besides, it’s a powerful tool for brand visibility. Cons I do not see anything negative since the platform is regularly making improvements. However, I would like to highlight one point that I face difficulties when I handle large volume of posts. So, this offers limited possibilities for more advanced customization. Review Source AC Anamaria C. Graphic Designer Design Used the software for: I used a free trial ### "Effectiveness, great option for just every business looking to improve custumer relationships" June 3, 2023 5.0 Good choice for your marketing strategy. Advanced sales reporting and forecasting, extensive marketing tools available as well for a better performance. So easy to use, strong onboarding with step-by-step guidance. Pros The app does an amazing job at tracking and updating data, automatization is great as well as reporting and sales features. It has a free plan and flexible pricing on the other side. Easy to use and easy to create, customer support is more than excellent. Cons You have to consider the limitations between the free and the paid options. NO live chat, sometimes that is a plus. Reason for choosing HubSpot Marketing Hub Better reviews, and easy to use for first time CRM users. Review Source AF Alisha F. Sales Rep Marketing and Advertising Used the software for: 1-2 years ### "My review" March 25, 2022 4.0 We are able to keep leads organized and nurture them through the sales process. I am able to assign tasks and deals/contacts to other team members, it is really universal with our whole team. The marketing videos and educational videos really help also. Pros It helps keep me organized with the incoming and current leads. Im able to search easy and organize the lead types to find what I Need. It shows all information I need for each lead, vs the old system we used to use. Cons I need two monitors to be able to use it easy. So being able to be more functional with the lead and the deal record in one tab would be helpful. Review Source VR Verified Reviewer Virtual Assistant Writing and Editing Used the software for: 6-12 months ### "Best All-In-One Tool To Boost Your Online Business" December 2, 2023 5.0 My overall experience with HubSpot Marketing has been amazing. This tool has greatly contributed to the growth of my online business and boosted its presence. Pros Besides its ease of use, what I like the most about is the opportunity it provides to streamline my marketing my marketing campaigns, analyze market performance and competition all using one tool. I am also obessesed with the lead generation and automation features, which have greatly contributed to the growth of my online store and saved me time to conduct research and come up with more effective strategies and products for my business. Cons I am yet to find any aspect of HubSpot Marketing that I do not like. However, I do wish it was little bit more user friendly, especially for complete beginners. Review Source KB Kajilum B. Digital Marketing Marketing and Advertising Used the software for: 6-12 months ### "HubSpot Marketing Hub Review" January 13, 2023 5.0 Amazing! Pros I am really having an awesome experience. This software has sent amazing features to help boost productivity as a marketer Cons The customer support needs to step up with ow fast they repond to customers' queries Review Source RD Rahul D. CRM & Digital campaign manager Hospital & Health Care Used the software for: 2+ years ### "Quality review of HubSpot Marketing Hub" September 22, 2023 5.0 Pros Marketing features are really amazing to manage any channel.Good campaign tracking methods to followEasily to connect external communication Appsamazing functions for marketing automations Cons \- Lack of features for Email templates & landing pages, but not big issues to loose Review Source Sabino Eduardo Q. Freelancer Graphic Design Used the software for: 6-12 months ### "Una herramienta excepcional" September 6, 2023 5.0 Pros es una herramienta excepcional que me ayuda a gestionar mis estrategias de marketing. Su conjunto de características es impresionante, desde la automatización de marketing hasta el seguimiento de clientes potenciales. La facilidad de uso y la capacidad de personalización son notables, lo que hace que la creación de campañas sea fluida y efectiva. HubSpot Marketing Hub realmente me ayuda a alcanzar mis objetivos de manera eficaz. Cons un punto negativo a considerar es que puede resultar costosa para pequeñas empresas o equipos con presupuestos limitados. Las tarifas pueden aumentar rápidamente a medida que se requieren más funcionalidades o usuarios adicionales, lo que puede representar un desafío financiero para algunos usuarios. Review Source Dinesh K. Digital marketing manager Marketing and Advertising Used the software for: 1-2 years ### "Best CRM for almost any type of businesses looking to manage leads without any hassle" March 26, 2023 5.0 Pros Hubspot has made managing my leads coming from different sources and customer relationships so much easier. The platform is intuitive, easy to use, and helps me stay organized. It has definitely improved the efficiency of my team and helped me to decrease the lead follow-up time. Cons The platform is incredibly powerful and offers a lot of features that can help you manage your marketing campaigns. The only downside is that it can be complex to set up and configure initially, which may require some technical expertise. But once you get the hang of it, you'll be able to take full advantage of all the features that has to offer! Review Source CC Caleb C. Analytics Specialist Airlines/Aviation Used the software for: 2+ years ### "HubSpot Marketing Hub is a marketing multi-tool" December 2, 2021 5.0 My overall experience with is a great one, in my opinion it's miles ahead of Dynamics in terms of user friendliness. Pros the #1 best part about is the user interface, it is very easy to learn and pick up straight away! Cons While it is easy to use, there are some limitations in terms of customization. That being said, I consider this a worthy trade-off. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) HubSpot had the better user interface and features that we liked, being so much easier to navigate made the difference. Review Source Mohammad Bilawal B. Field and Digital Marketer Computer Software Used the software for: 2+ years ### "Best all in one solution for businesses" December 8, 2021 5.0 Pros The best one so far is the lead nurturing program of the software, without any technical knowledge one can use Hubspot and manage their leads, view analytics (Traffic, campaigns, etc) build landing pages (Drag and drop) and so much more. I love everything about Hubspot Cons I would say that it needs new forms, we can no doubt create forms but within the section, the careers form should have been a template. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub Price Review Source Muthu K. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "An exceptional 360 marketing tool that stands out from the rest" March 31, 2023 5.0 has had a significant positive impact on our SaaS company. It has empowered us to enhance our marketing strategies, expand our client base, and accurately measure our success, making it an indispensable asset. Pros I love using HubSpot because it's convenient to generate reports, access real-time forms, oversee social media, and consolidate emails all in one place. This saves me from switching between multiple platforms, keeping track of multiple passwords, and paying for each service separately. HubSpot has also helped me save money on social media management and increased productivity. The Marketing Hub provides a comprehensive suite of tools that streamline our marketing efforts, making it easy to track campaigns, leads, and clients in one centralized platform. Cons Inconsistent formats, such as phone numbers, can make it challenging to search for certain things. Review Source MH Matthew H. Marketing Director Marketing and Advertising Used the software for: 2+ years ### "Well rounded and easy to use" November 12, 2019 5.0 Pros is intuitive. Ease of use is one of the primary reasons to consider HubSpot. It's easy to set up, configure and integrate with other applications. I do like that I can train others to use it across sales and marketing and empower them to take on responsibilities rather than having to ask me to set up or execute specific tasks in the tool. Cons ABM abilities are limited but they are working on added capabilties fairly regularly. There are better solutions for ABM in the marketplace for sure, but I would like to use one tool for B2B marketing automation if possible. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Act-On](https://www.capterra.com/p/103468/Act-On/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub We had several internal users test all tools in consideration and aligned on the idea of usability would enable the team to move quickly and distribute the workload. HubSpot was also able to meet out budget parameters with first year discounts. Switched from [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) HubSpot was easier to use than Pardot and had a few additional features that we wanted. One of those was the ability to customize email and landing page templates and then use those over and over, or importing HTML templates for use. Review Source VR Verified Reviewer Wealth Advisor Financial Services Used the software for: 1-2 years ### "Great to manage email marketing campaigns and lead capture for inbound leads" July 20, 2023 5.0 Hubspot Marketing is overall a useful tool tor email marketing campaigns and I would recommend using it if you already use Hubspot as a CRM. Pros I liked being able to control, design, and implement several different email campaigns based of each lead record. It ensures each lead or customer has several touchpoints. Cons I don't like how I always felt that Hubspot was trying to upsell us to other features Review Source MF Michelle F. Client Success Manager Design Used the software for: 6-12 months ### "Everyone One Could Need To Drive Performance" July 11, 2024 4.0 Learning curve, but an overall great experience with the platform. Pros Hubspot is easy to run and user-friendly for the most. It is a decisive device that helps our social media team and helps us drive more leads for our sales team. From creation, planning, and analytics, Hubspot supports every step of our strategy and matches what we have on another platform. Cons From this point of view, I found limitations with the website analysis data. They can provide more accurate and real-time data. As well as, it does (from time to time) require a technical consultant). Review Source Nate Z. Sales Engineer Oil & Energy Used the software for: 2+ years ### ""Hubspot is the best for our business"" December 20, 2020 5.0 As a startup department in our company, we really need to select the perfect software to meet our marketing, sales, and service demand. After we tested so many platforms, we find HubSpot finally and it helps us a lot. We cancel other platforms and only leave HubSpot to continue our daily work. Pros It is easy to use after the training and I really like their support system. When you have any problem, they will give you the best solution for the first time and solve your trouble. Cons If it needs to say something least like I think it is nothing. As a startup company, HubSpot plays the most important role in our company and it is like one partner. Especially it's an all-in-one system, it will help save a lot of time and more efficient. Price is not a big problem if you compare it's with your employee salary. Reason for choosing HubSpot Marketing Hub Hubspot is an all-in-one platform to make the best solution for their customer. We tried other products, but it only can solve one problem and we need to spend more money. Hubspot is not only to help you with marketing, sales, and service, they will also help with your budget. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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