# Page 26 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is HubSpot Marketing Hub the right Email Marketing solution for you? Explore 6230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 26 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 626-650 of 6230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Karin B. Founder Staffing and Recruiting Used the software for: Less than 6 months ### "My experience with HubSpot Marketing Hub" October 31, 2022 4.0 It was a good solution for our tight schedule. Once up and running, I am administrating the blog activities myself. This is very easy (except for the image upload). Also, the customer care team is very friendly and always finds quick solutions when I have a question. Pros It is a user-friendly platform, with a nice and friendly dashboard, and good customer service. I find it useful that I can send my newsletter via the platform as well. Cons It only allows 2:1 format pictures and one has to make sure they are the right size BEFORE uploading them in the system. The other system I used before, could 'adjust' automatically, which saved me a lot of time. Now images are sometimes not very clear if I have not paid attention to the size when choosing an image. I have to pay per month, I would rather pay one invoice per year, so a yearly scheme. But for so far as I know, this isn ot possible. Alternatives considered [Webflow](https://www.capterra.com/p/136159/Webflow/) Reason for choosing HubSpot Marketing Hub Yes Review Source Oladimeji Oluseyi S. Chief Executive Officer Business Supplies and Equipment Used the software for: Less than 6 months ### "HubSpot Marketing Hub: intuitive and Easy to use Out-of-the-box Solution " July 27, 2022 5.0 Overall, using HubSpot Marketing Hub is a great experience. I will not only recommend it to anyone who cares, but also use it again and again. Pros \- HubSpot Marketing Hub monitors, tracks, and makes the best content for developing my business. It makes great strides for my business. - It offers great deal of marketing capabilities and details. It features a number of the utmost and incomparable integrations I have never seen on other platforms. - This amazing software makes a great platform to learn how to avail the benefits of its ease-to-use features. - It makes a great tool for automating my sales, marketing and service processes. - HubSpot Marketing Hub allows me to manage my sales and marketing actions all in one place. This enables me to have a global and wide vision of all my potential customers. - Associating the marketing hub with Instagram, Facebook, LinkedIn, Twitter, Social Networks with my business website is made easy. I can now open an account with Google automatically and complete a form without stress. - It provided me with useful information and great insight to all I needed to understand about marketing. Cons \- The support team of HubSpot Marketing Hub is nothing to write home about. The team gives generic responses that fail to solve my problems on different occasions. - Getting up running on the platform isn't easy. A number of features are not available from Maximizer. - The user permissions of the software are very rigid and don't give room for granular access control. Review Source WB Walter B. Director of Sales Computer & Network Security Used the software for: 1-2 years ### "Great for a beginner wanting to do an email blast." July 18, 2023 4.0 There was a learning curve the first few times but then it became easier. Pros I loved most of the features which made my life a heck lot easier from having to send out each email separately. Cons To upgrade the plan which offers more analytic data, tracking, and suggestions. Prices seem to double or more. So, cost is a big factor. Reason for choosing HubSpot Marketing Hub At the time there was a promotional offer. Review Source CF Charline F. Content & Communication Manager Design Used the software for: 1-2 years ### "Get your sales and marketing on the same page!" February 13, 2020 4.0 I built three websites, which I manage completely via the Hubspot tools. I'm able to generate inbound traffic through various marketing efforts (blogging, emailing, posting on social media, website building,...). I manage all the incoming traffic via various analytics and insights. It is satisfying to notice that my hard work pays off. Pros Hubspot contains all the tools you could wish for as a marketing or sales professional. Your results are clearly visible and manageable. Inbound marketing has never been so exciting and profitable! I love the great user experience, which is constantly being improved thanks to monthly updates of new and improved features. Finally, I am very satisfied with the customer service. Every time I have an issue, I am helped quickly and accurately. Even if there is no solution to my problem, we will look for an alternative together. Cons As a creative marketer, I would love more options to make my website even more appealing and less static. I'm looking forward to all the new features being added to the website builder in the future! Improvements are also possible in terms of social media. The results (likes and interactions) are not always accurate. In addition, the posting options are fairly limited. I wish you could add a photo carousel or album (instead of max four pictures). Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub Hubspot is a great tool to get your sales and marketing team on the same page with clearly visible and manageable results. Review Source VR Verified Reviewer Owner Media Production Used the software for: 2+ years ### "Excellent Email Tracking Product" August 5, 2022 5.0 Really an exceptional company. I use their email tracker for both work and personal reasons. Pros Every email contact I've ever logged has been tracked by HubSpot, for years. I know exactly when they read my emails and if they re-open an email other times. I'm always prepared to know they are either thinking about replying, or ready to reply. Cons Sometimes when I reopen an email I've sent, it logs as if the person I wrote to again opened it. That needs to change. Reason for choosing HubSpot Marketing Hub I'm very pleased with HubSpot. Review Source AG Aurelie G. Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Great tool for marketing automation leading to great customer experience" May 18, 2022 5.0 Pros I like how easy it is to use and to explain to my coworkers who are not always comfortable with digital tools. It gives marketing team a lot of freedom. My favorite features are the automations tools that enables to create a custom-made experience for each prospects. It requires creating a lot of different contents but it is worth it ! Plus, I love the Hubspot Academy, that helped me learning so much tips in marketing. Cons It can be difficult to handle when you run a multi-brands/multi-countries company. Review Source Aditya B. Tech support associate Information Services Used the software for: Less than 6 months ### "A great social media tool" December 20, 2022 5.0 Pros 1\. Easy to use and understand2. Great and well refined features when it comes to scheduling and auto posting3. Quick integration of social media channels.4. Analytics are easy to view and doesn't take much effort Cons None as of now in my opinion, well refined product. Review Source MG Mentor G. Operatore Sociale Non-Profit Organization Management Used the software for: Less than 6 months ### "Utilizzata per una campagna raccolta fondi" January 31, 2024 4.0 Complessivamente un'esperienza di gestione della campagna di raccolta fondi online abbastanza buona Pros Abbastanza contento delle performance in genere Cons qualche update necessario su alcune funzionalita' che rendono meno di quelo che promettono Review Source Shankar S. Product Marketing Executive Computer Software Used the software for: 1-2 years ### "Must need for a business everyday " November 7, 2023 4.0 Pros Right from lead capture to adding automated scoring based on a different level of engagement, to the lifecycle stage. It is essential software to run your entire business and have a better view of how business is progressing every day today. Simple love to use HS crm every day as a product marketer. Cons The learning curve is steep and it takes tons of time to get comfortable with the different features inside the Marketing Hub and the properties. Review Source EK Edwin K. CEO Retail Used the software for: 2+ years ### "Hubspot Remarkerting" October 20, 2023 5.0 Perfect over the years,helps us grow our revenue and grow customer base Pros Carts capturing which emails to monitor bounced carts, intiate recovery of the said bounced carts.. Essential generating leads for us to follow up. Great for understanding audience segments Cons The wordpress plug-in is alittle heavy on load of website speed other than that perfect wordpress integration Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub Email Marketing Campaigns Review Source RK Ravi K. Business Manager Information Technology and Services Used the software for: 2+ years ### "Marketing Champ for real Champions! " September 14, 2022 5.0 Pros The End to End Marketing Automation process was something that is very cool and effectively engineered by Hubspot. The community itself is great and Hubspot offers greater insights to everyone! Cons Nothing much to mention but may the pricing can be revisited to help small businesses Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source VR Verified Reviewer Marketing Director Information Technology and Services Used the software for: 2+ years ### "Hubspot is your hub for everything under marketing " January 14, 2023 5.0 Has enabled marketing to become more streamlined Pros It is a one stop shop for every task or project in marketing Cons Maybe difficult for entry level folks to understand and use. Review Source AF Asheton F. Marketing Team Lead Higher Education Used the software for: 2+ years ### "Hubspot Marketing Services" January 30, 2020 4.0 The most convenient thing about Hubspot is the ability for our Sales & Marketing teams to be able to track all the different actions our customers are taking during the buying process as well as post-purchase. It's helpful for the Sales team to see which Marketing emails our customers are engaging with and it's helpful for our Marketing team to be able to see if our customers are purchasing after they engage with a marketing email or social post. I also like their marketing automation feature that allows me to create tasks and deals for our Sales team based on different actions customers are taking on the Marketing side. Pros Hubspot has excellent customer service and a large library of resources that you can reference if you cannot figure out how to do something. They also have Hubspot Academy that allows users to learn more about their products and Marketing in general, while also getting a Hubspot certification. Cons There are a few features I would like to see added to their email marketing service. One specifically is the ability to customize the mobile version of an email without affecting the desktop version. I also wish I could insert custom HTML such as a promo timer in an email like some of the other platforms I've used. Switched from [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) Campaign Monitor was the system we used to Email marketing. We wanted a fully functioning CRM system. Review Source Jonai W. Sales Development Used the software for: 2+ years ### "I use hubspot in my everyday work and for me its invaluable. I really cant imagine life without it" March 8, 2018 5.0 Pros The support! Ive never had any relations with a company that just offers such amazing support. And not only in the quality, they always solve your problem fast. And then i didnt even touch on functionality, for me as a salesperson its immensly valuable to be able to know what prospect to prioritize which is easy with Hubspots lead scoring. And to set up workflows to handle that is very easy within the software. The other functions i really value is the competitors report that i can use to help my clients get a better picture of the competitive landscape. The keyword report is also very helpful since it allows you to easily see how hard it is to rank for a specific work or phrase. Cons Its really hard for me to come up with anything bad. If i have to say something that could be better i would go for the transparency in the competitors report, i can for instance see what the marketing rank is for a specific company but i cant see how the software came to that conclusion. I dont see why they rank as they do. Review Source Yosue V. Diseño Web Program Development Used the software for: 6-12 months ### "Herramienta esencial para una Campaña de Marketing Digital Exitosa" October 26, 2023 5.0 HubSpot Marketing Hub destaca como una solución poderosa y completa para la gestión de campañas de marketing digital. A pesar de ciertos desafíos iniciales, su amplia gama de funcionalidades potentes, que abarcan desde la creación de contenido dinámico hasta la automatización efectiva del marketing, la convierten en una inversión valiosa para el éxito a largo plazo de las agencias de diseño web Pros Ofrece una amplia gama de funcionalidades potentes, incluyendo la creación de contenido dinámico, automatización del marketing y herramientas de análisis detalladas. Cons A pesar de sus ventajas, el costo de la plataforma puede ser limitante para agencias más pequeñas, y su curva de aprendizaje puede representar un desafío inicial para algunos usuarios sin experiencia. Dicho esto, es una excelente herramienta, de lo mejor del mercado actual Review Source AM Andrea M. Administrative Assistant Utilities Used the software for: 1-2 years ### "All In One Marketing Platform for your Socials " January 13, 2023 5.0 Overall a well rounded app for those who are looking for a all-in-one option and who don't want to have to pay so much for it. Pros It's extremely easy to use for marketers and non-marketers alike. We have people on our team checking it and it hasn't brought us any confusion Cons We could do with some extra features and some extra social media accounts but so dar so good Review Source NB Nona B. marketing Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Best all-in-one solution for us!" July 26, 2022 5.0 Overall it's the perfect solution for us with our Email Campaigns. I love that it tracks them, alerts me to when a customer isn't getting an email plus you can see how many people open them, read them etc. Pros Although it's a little hard to figure out what you are doing if you haven't every used a software like this, Hubspot makes it easy with free courses to help you learn it. It really is an all in one hub that everyone has access to so we all know what page we are on! Cons Having no experience with this software, it was rough figuring it out but it didn't take me long to get it going. Plus I am always learning new things in it. Reason for choosing HubSpot Marketing Hub It was referred to us by a similar business and they loved Hubspot. We decided to give it a try and we stayed! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was tough to work with, I was having bounce issues and they just refused to work with me. Review Source VR Verified Reviewer Account Executive, Destination Travel Network Internet Used the software for: 1-2 years ### "Has made sales calls so much easier!" April 16, 2018 5.0 Huge time-saver for me. Has helped keep me on track through Tasks and the Deals pipeline. I love being able to set tasks for customized future dates, too. Pros So easy to keep track of follow up calls, etc. with Tasks, these have kept me so much more organized. The Templates are an incredible time-saver, too. Love the ease of calling directly with this system, too. Cons Still learning how to find the best way to remove individual contacts who are no longer active - seems there's a better way to merge old/new uploads we may not have found it yet. Review Source Response from HubSpot April 19, 2018 Hello! Thank you for taking the time to write such a detailed review about HubSpot - your feedback is immensely helpful! It sounds like you are making great use of the Sales tools within HubSpot - keep up the good work and make sure to check out the new tools coming out all the time! As far as room for improvement - I see your that your Customer/Support score is 4/5. Can you highlight any specific instances where you felt the support did not meet your standards? We'd love to make our support team as useful as possible for you moving forwards! In addition - for your issue with removing individual contacts who are no longer active I would love to hear more about this issue and see what we can do about it. If you would like to continue the conversation feel free to email us at the email provided. Thank you again for the nice review! Teresa B. Realtor Real Estate Used the software for: 2+ years ### "Great for Newsletters" February 9, 2020 5.0 It is very difficult to create a newsletter in Outlook and send out to a great number of people. Generally, I have to create a PDF to attach. That is not a good way to send a newsletter because most people won't open it. However, the Hubspot newsletter appears in the body of the message and people can easily look at the articles and click on the items they want to know more about. Pros I use Hubspot Marketing for creating and sending monthly newsletters. They are easy to create and look beautiful and very professional. Once created then I can send to my newsletter list that I created in the Hubspot CRM. The best part is that I can then see who opened my newsletters, what links they clicked on and other activity. I also know my open rate and click rate. This is very useful for me to see what is working and what is not. Valuable feedback so that I can continue to improve the newsletter to improve my results. Cons It takes a little time to create the first newsletter or marketing piece. But once I have the initial design, all I have to do is use the same theme and design for future newsletters. Review Source JW James W. Business Transformation Manager Computer Software Used the software for: 2+ years ### "Marketing tool that can integrate well with other products" July 25, 2023 4.0 It has allowed us more sophisticated emails and segmentation of our user base. It has also allowed our marketing team much more control over the website without the need for web developers. Pros Marketing is at the core of HubSpot and that is what we use it for. It has links and syncs to Salesforce but mainly we manage our website and run all our email marketing through it. Cons The inability to deduplicate things or merge things when the sync to Salesforce is enabled. Leads to messy data and is really frustrating they have not developed a way for that to work Review Source Amber C. Inbound Marketing Strategist Used the software for: 2+ years ### "Excellent Support, Wide Variety of Tools" May 23, 2018 5.0 1) Makes carrying out marketing efforts easy 2) One stop shop for most of my marketing needs 3) Easy to use, so it makes my Hubspot work quick 4) Customizable for the beginner and ready for an advanced user Pros From email automation to website hosting to analytics to workflows, Hubspot has a lot of marketing tools to offer. They have comprehensive training through the Hubspot Academy, though I find the tools pretty straight forward to use. You can cover content marketing, email marketing, some social media marketing and some paid advertising help using Hubspot's marketing platform. Plus, their support team is fantastic! About 80% of my clients who are using it love it and it's easy for a marketing agency to carry out their strategies with. Cons Social tools are lacking. Moving towards content and away from SEO (meaning the keywords tool was recently removed and more content tools are being added for strategy) If you build a Hubspot website, there's no easy way to get it out of Hubspot. Can be expensive if you have a lot of contacts to manage Review Source VR Verified Reviewer Owner E-Learning Used the software for: 6-12 months ### "I love it...but I have a hard time recommending it!" January 14, 2020 4.0 Personally, I am very happy with my choice. Not happy that the price continues to rise as my contacts continue to grow. It is already a hefty price. Pros I love the contact files. Easy to create different fields and track what you want/need to track. I love how easy it is to implement with your web page. It was like night and day from my other programs. I couldn't believe i was already done when my forms uploaded to my site. I love the tutorials...they not only help me with the software but give me great marketing ideas as well! Cons The price is a big con for me. Despite loving so many of the features...I have a hard time recommending it because so many of my colleagues have found what they are looking for, for a drastically reduced price. The extras that HubSpot offers just aren't worth the consideration. I can't stand that they leave up the options that aren't available to me at my current subscription level. Especially since the price difference for that is ridiculous. Just leave me and what I can afford alone! It takes too long for customer support to respond. I'm on to other things before i remember I have to look in my file for answers to my yesterday's questions. Sometimes the file is even closed and I have to start from scratch again. Ugh! Contacts are automatically created from my emails...which means my price can potentially go up as well. I have to go in daily and delete unwanted contacts instead of proactively choosing them on my own. That would be preferable. Feels like a trap. Review Source Lindsey M. Senior Manager, Demand Generation Computer Software Used the software for: 1-2 years ### "Simple and Powerful" May 20, 2022 5.0 HubSpot is a great marketing tool for teams just getting started with marketing automation or those growing/scaling their marketing efforts. It was easy to learn and has a lot of options available within to make it easy to do more with the system. Pros Hubspot is very intuitive and allows teams to centralize all information within a single place. Their customer support team is amazing and they are constantly releasing features that are helpful. It also integrates really easily with other systems and has a marketplace for exploring more options and uses. Cons It does seem better suited for smaller organizations rather than large enterprises but it has everything we need. Review Source Fatsani K. Country Representative Entertainment Used the software for: 1-2 years ### "Hubspot Marketing Automation: top of the range marketing wizard" January 22, 2021 5.0 HubStop is revolutionary in the marketing arena. For any business that wants to make the most out of emailing campaigns and get higher leads, HubSpot should be a priority. With HubSpot Marketing Automation I've seen an incredible growth in my business with almost zero effort. Managing my lists has never been easier. I intend to continue on this journey with this software and see how far it takes me. Pros \- Designed entirely for marketers like myself - It has a big amount of features that make my work easier - Its CRM integration is just amazing - Marketing automation is unbeatable - Great support system and user community - Easy to use and there is no-coding-required - Makes process of building emails fun and effortless Cons \- Requires time and effort learning the system to get full value - The landing page editor can be tricky for first-time users - Understanding HubSpot's terminologies can take a bit of time Switched from [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) HubSpot offered a lot more value for my money than Pardot. Review Source CS Chase S. Outside Sales Information Technology and Services Used the software for: 6-12 months ### "Hubspot hits the spot!" September 7, 2023 5.0 Overall I really enjoy using HubSpot. I use it daily as a CRM and the added marketing features are an added plus. Pros HubSpot is my CRM of choice. Providing the most bang for the buck, HubSpot has the features I need like email marketing, and lead management without having to pay for the bells and whistles that I don't need or use. Cons At times it can move slow and become cumbersome. It is still developing so sometimes it would become glitchy. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.