# Page 29 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6237 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6237) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 29 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 701-725 of 6237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maggie M. Director of Marketing Information Technology and Services Used the software for: 2+ years ### "Lets One Marketer Function as a Whole Team" August 9, 2016 5.0 Hubspot is an incredible tool that makes it easy to handle all of your marketing tools in one platform. It is so awesome to be able to log in and update my blog, check on my stats, track my progress to goals, post on social media, update my website, and check SEO all in one spot. It majorly increases my efficiency, I don't know what I'd do without Hubspot. Pros I love the simple UI, and the fact that the company provides such detailed online training documentation both for the product and for inbound marketing in general. Hubspot really is a partner in the success of our company, with awesome support staff and helpful account managers. They have a great onboarding process that will leave even an inexperienced market feeling capable and competant. Cons Hubspot is designed to be used by anyone, so once you start getting fancy on the code, you start running into problems where Hubspot defaults try to override your customizations. You can work around it, but it's clear that it wasn't built for this purpose. Review Source VR Verified Reviewer Digital marketing trainer E-Learning Used the software for: 6-12 months ### "Excellent tool for social media management " May 26, 2022 5.0 Pros I really like all features offered while multi account management feature makes it easier to manage all social media accounts in one platform..it is really time saving .Easeness in using is really appreciated . Cons Nothing I dislike about hubspot as it gives alot of features which helps a marketer to do marketing in efficient way Review Source Alex V. Account Manager Used the software for: 2+ years ### "Hubspot is a great platform that makes marketing automation and email marketing a snap" April 3, 2018 5.0 Streamlined marketing campaign implementation, time savings from marketing automation, opportunity to learn a lot about inbound marketing through in-depth knowledge database, certifications, and 24-7 support. Pros Hubspot makes it easy to build email marketing campaigns, track the results, and glean relevant insights. It can integrate with existing websites, and the landing page and call-to-action creation is simple and intuitive. Its a powerful platform that comes with an entire knowledge base of tips, resources, and ideas for marketing professionals of all kinds, and the tech support is fantastic. Cons The platform gets updated quite a bit (a good thing), but sometimes this means that navigation items/functions change locations, and interfaces/views change and require adjustment. Hubspot is also comparatively expensive, and if a company builds its entire marketing campaign in Hubspot (blogs, email, landing pages, etc.) its hard to move everything to a new platform Review Source CD Collin D. Owner Food & Beverages Used the software for: 2+ years ### "Multiple Small Business Marketing" September 27, 2023 5.0 Very positive. Everything integrated very well together. Pros All in one solution for lead collection, email sending and automation, and email results tracking. Cons For a while they did not offer automated emails for our plan. That changed and is a huge asset for us. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing HubSpot Marketing Hub We had previous experience with HubSpot and really love the company. Review Source MK Maria K. Marketing Manager Used the software for: 2+ years ### "A Really Excellent Inbound Marketing Tool" October 4, 2017 5.0 Pros HubSpot's a very robust tool. It contains a lot of apps that all speak to each other, which is really great if, like me, you're on a very small marketing team and have to prioritise time as much as possible when you're responsible for so many different tasks. The content optimization tools are excellent (in-post SEO help, campaign strategy tools, keyword difficulty/traffic info). The automation functionality is also stupendous and there are various opt-in/opt-out capabilities so that you can really tailor the UX of your lead generation to fit your persona's buying habits, THE LAW, and your own company ethos regarding data collection. What I will say to those considering HubSpot for their own organization is to use as many apps as possible and "go all in" - otherwise inbound isn't going to be as effective as you want it to be. Cons I'd love to see improved cross-domain functionality in the Enterprise edition. It'd be great to monitor keyword results on multiple subdomains as opposed to just the target domain. I also look forward to the social monitoring functionality moving beyond Twitter. While there are a lot of resources available (the academy, community, email support) the learning curve can be steep for those on the start up program who don't get a designated account manager. Review Source VR Verified Reviewer Service Manaager Telecommunications Used the software for: 6-12 months ### "All in One Client Management" August 28, 2022 4.0 Overall I'd recommend Hubspot as it can handle just about everything and has multiple pricing plans. Pros Setting up multi-channel customer support is easy with Hubspot and we loved how any contact initiated by a website visitor had a client profile automatically created and stored in our CRM. Cons There were some limitations with the free version such as restrictions on connecting more than two social media sites. Review Source VR Verified Reviewer Sales Representative Maritime Used the software for: 1-2 years ### "HubSpot Marketing Hub review" November 19, 2022 4.0 helped our company to simplify our marketing and sales processes which lead to increased productivity and increased prospect reach. Pros Me personally I found it really easy to intergrate with already existing marketing/sales processes within the company. Also interface of the software is very simple, intuitive and easy to understand. Also possibility to see marketing statistics and e-mail sequence management can be set up really quickly yet personal. Cons Sometimes it was hard to seek HubSpot customer service in case of any problems. Review Source JW Jessica W. Marketing director Events Services Used the software for: 1-2 years ### "Hubspot for small businesses " July 13, 2023 5.0 A great tool that we don’t use fully. It takes a lot of time to learn but can be super powerful. Pros Reporting is easy to adapt for your needs. Email marketing is sophisticated and user friendly. Cons The set up is onerous. The customer service is via bots which is a nightmare if you don’t have a support package with a human! Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing HubSpot Marketing Hub It was better for a larger team. Review Source PA Pranjal A. Social Media Manager Market Research Used the software for: Less than 6 months ### "Great Utility and Marketing Tool" March 5, 2024 4.0 My overall experience with has been positive, offering a powerful suite of tools for enhancing online presence and driving conversions, though some areas could benefit from refinement to further optimize user satisfaction. Pros From my perspective, excels in its comprehensive suite of tools for attracting, converting, and analyzing marketing efforts, making it invaluable for businesses aiming to enhance their online presence and drive conversions. Cons However, some users may find room for improvement in areas such as user experience refinement and support resources, which could impact their overall satisfaction with the platform. Review Source JP Jennifer P. RN Events Services Used the software for: 6-12 months ### "good experience" August 6, 2024 4.0 My overall experience was good. I was able to get the hang of it once I used it for a while Pros I like the live chat availability and Mobile optimization Cons I wish the website was more inviting and selling. You have to dig a lot to get your information Review Source VR Verified Reviewer Dir of Product Computer Software Used the software for: 2+ years ### "Hubspot is one of the best tools for our company" March 6, 2019 5.0 What we love about HS is all that we've described above, but the price point is pretty killer for a small/young start-up or non-profit. They do have a program that they have for start-ups, BUT you have to be one of an incubator or funded by VCs. Listen,t hat's NOT who needs the price point break. This was really upsetting when we found out they have this but we're not eligible. They told us "too bad!" and didn't seem to care. If you lock in companies when they're young, when they grow, they will a) remain more loyal and b) too entrenched to even want to move. The concept was nice on this program- the execution, not so much. Funded companies don't need price breaks. VCs only fund 1% of companies seeking funding. Incubators have a great network and intros. It's EVERYONE ELSE in start-up land who needs help and on that front they can do better. Pros Hubspot is a robust software that helps us organize and streamline our sales and marketing efforts, together. We can create landing pages and a drip campaign with workflows that the sales team can jump in and out of at any time. It helps us get organized, and the new editor is really helpful. Need to learn more about the testing capabilities too to increase conversions. Cons We had to hire a hubspot expert to help us figure out some of the more sophisticated features - mainly around set-up and integration of automation. She had to do a couple of "hacks" to make the system work the way we wanted it to, but eventually did (at a cost). Review Source RP Richard P. Founder Marketing and Advertising Used the software for: 1-2 years ### "Amazing software that makes you focus on the right thing although can get pricy " November 25, 2022 4.0 The marketing hub on its own is alright. The real benefit of hubspot is the sales + marketing suites together as they work really well. Pros Some how it makes you focus on the right customers to get the best results. The lead qualification features are really advanced. Cons The price. It’s like mailchimp where it starts off cheap and gets really expensive. However if you use it correctly it will pay for itself. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Wondered why everyone used hubspot. Review Source AS Alex S. Senior Business Development Manager Financial Services Used the software for: 2+ years ### "Mostly used for sales CRM - good quality product that is easy to integrate with " June 30, 2023 4.0 Pros Many tools available in one platform - can offer outreach, CRM and marketing features that benefits the sales team greatly Cons Sometimes it can lack live updates when looking at figures which can be helpful for forecasting Review Source Aminuddin B. Information Technology Manager Telecommunications Used the software for: 1-2 years ### "Everything i need for marketing is here" February 8, 2021 5.0 We has receive so many benefit when deploying this software as our main hub for our marketing automation. Serving our customer and managing their ticket and inquire by email or contact form has been more easy to handle by this software. Pros has the least learning curves that even our newest member of our team can navigate and using all the tools here without too much training. Editing the email and newsletter template and preview it in mobile device or normal web browser before finalize the design help us to manage the layout better for our customer viewing it. Cons I really hope they can add more customization option for the template for us to have more dynamic and interactive email landing page. Integration with Wordpress plugin is a bit buggy and not capturing the right row of data. We had to import it manually and it really taking times and so much hassle for us. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Bitrix24 has less feature to managing marketing email. Review Source VR Verified Reviewer Head of Marketing Information Technology and Services Used the software for: 1-2 years ### "It’s all in one but it’s not specialized on anything " July 12, 2023 3.0 I’m 50-50 with HubSpot. I see it as a compromise and middle step until we are able to get more specialized solutions for each one of their offerings. Pros HubSpot is a good solution for organizations at their early steps. It provides all the necessary tools for website management and marketing activities. The contacts’ management is good too. Cons It doesn’t go in-depth on anything. For everything that HubSpot does there is a platform that does it better. But we would need many different tools so we stay with all in one but shallow approach (for now). It is also very expensive for what it is. Review Source VR Verified Reviewer Market Research Specialist Market Research Used the software for: 1-2 years ### "Getting more expensive" April 25, 2024 4.0 Pros I like that we can reports and send marketing emails and setup marketing automations. Cons The least thing I like most about HubSpot is, it's getting more and more expensive. To the point, that we will have to move our CRM elsewhere. Review Source Suzie R. Sales Manager Used the software for: 1-2 years ### "Utilized Hubspot to track online marketing leads for chain of health clubs." November 10, 2017 5.0 Pros Hubspot gives you a massive amount of data about your potential customers and tells you how likely the lead is to become a customer. You can view how frequently a lead is visiting your website, which emails they've opened, which landing pages get the most traffic, etc. The data that Hubspot provides helps you guide your marketing plan in a direction that your target market is most likely to respond to. That data is incredibly accurate and if anything seems off, the customer service department is quick to respond. The thing I love most about Hubspot are the certifications. As a manager, I can require my sales team to get "Hubspot certified" which means they watch a series of videos to learn how Hubspot marketing works. This is all completely available via Hubspot and makes training a breeze. Cons The algorithm for predictive lead scoring could use a bit of work. I've had complaints from my team that a non responsive lead can be listed high on the predictive lead scoring, when the chance of this lead converting to a customer is slim to none. Review Source VR Verified Reviewer Business Development & Marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Top Notch CRM" October 2, 2019 5.0 We have been able to improve out Email Send Score by clearing out hard bounces, dead leads, unengaged contacts, and segmenting lists appropriately. Pros HubSpot has been my go-to CRM at the past two organizations I've worked for. In fact, my current company hired me because they were completely lost and had made a mess of their HubSpot- they were excited that I was proficient in it and could help get it back in order and show them capabilities they didn't know. What I like most about HubSpot is its transparency. You can see metrics and analytics as they happen in real time. Automation is a breeze. Customer support is very accessible. The HubSpot Academy makes learning new features enjoyable and engaging. Cons It's possible that you may receive 3 different answers from 3 different customer support representatives. If you have an account manager or a Customer Success Manager I would recommend leaning on them for best practices. Reason for choosing HubSpot Marketing Hub n/a Review Source VR Verified Reviewer Marketing Executive Sports Used the software for: 1-2 years ### "HubSpot Marketing Hub Review from a regular user" April 29, 2024 4.0 Overall great, helps me to capture leads through forms, landing pages, and calls to action embedded on my company's website. Also helps me to automate repetitive marketing tasks, such as sending follow-up emails, scheduling social media posts, and triggering workflows based on user behavior. Pros It provides me a centralized platform for managing multiple marketing activities, eliminating the need for using separate tools or platforms for different tasks.This streamlines workflows and improves efficiency for marketing teams. Cons Hubspot is a bit pricy tool, and it takes quite amount of time to learn this platform efficiently Review Source VR Verified Reviewer Senior Account Executive Information Technology and Services Used the software for: 2+ years ### "An ideal CRM solution for a Sales Person" November 26, 2022 5.0 I am using it from last 2 years and am loving it because I can manage my team tasks easily, track deals, track leads, track accounts easily, etc. Pros We can prepare custom reports of individuals as well as team, team management, accessibility, etc. Cons The campaign scheduler is bit complex compared to other solution providers specific to running campaigns. Review Source LZ Lucila Z. Freelancer Design Used the software for: 2+ years ### "Una plataforma completa para organizar y optimizar mi trabajo de marketing" May 18, 2026 5.0 La verdad es que me ha dejado un súper buen sabor de boca. Como creadora de contenido y freelancer, me la paso haciendo malabares, y esta herramienta me ha salvado la vida para tener en orden las campañas, los contactos y los correos con los clientes sin volverme loca. Poder manejar todo lo de marketing desde una sola pantalla te hace el día a día mucho más fácil. Y ni hablar de las automatizaciones y las métricas; literalmente te quitan de encima un montón de trabajo manual aburrido y te ayudan a sacarle el máximo provecho a cada proyecto. Pros Lo que más me salva la vida de es tener todo en un solo lugar. Eso de no tener que saltar de una app a otra para armar campañas en automático, darle seguimiento a los leads o cuadrar los proyectos con mis clientes es un alivio tremendo. Aparte, la plataforma es súper limpia y fácil de entender, así que al final del día sacas el trabajo mucho más rápido y sin estresarte con mil herramientas. Cons Siento que todavía tienen margen de mejora para que algunas cosas no sean tan rebuscadas. Sobre todo a la hora de armar automatizaciones así la curva de aprendizaje no se haría tan cuesta arriba. Review Source RR Redemptor R. Graphics designer Design Used the software for: 1-2 years ### "Marketing spot to be looking at." March 8, 2022 5.0 Very exiting. Pros It is a great program that connects a lot of people Cons It is a-little bit highly priced based apon it’s used compliance. Alternatives considered [Fiverr](https://www.capterra.com/p/239416/Fiverr/) Reason for choosing HubSpot Marketing Hub It’s very used friendly. Review Source AG Ahmed G. Customer Service Manager Real Estate Used the software for: 2+ years ### "The most Customizable Easy to use Marketing and customer service Tool " December 27, 2021 5.0 Pros Easy customization with SOP and process pipeline , Variety of integration with other support communication systems. Cons Needs More intermediate Pricing categories between 50 and 800 , User interface needs to be more friendly Review Source TN Tiffany N. CEO Retail Used the software for: 2+ years ### "Great Service! " November 14, 2023 5.0 Pros We like the capacity of data and what AI is able to accomplish for our Social Media Marketing Strategy. Cons It's very expensive; there are also no 30 day trials so that we may decide if the service would be beneficial. Review Source Kristi L. Marketing Manager Utilities Used the software for: 1-2 years ### "Great Software" May 11, 2018 5.0 Trainings are incredible. The software allows you to save a full marketing salary if not more. Pros HubSpot in general is pretty amazing. We schedule all of our digital marketing, from blogs, to social media, to emails and everything in between to go out through the platform. It provides outstanding metrics to support the marketing budget and provides valuable data to let you know what is working and what isn't. Cons You really need to go through onboarding to understand the tool to the full extent. Without onboarding, it takes a long time to learn. We did not do onboarding, and finally learned how to use the tool via the marketing software training and a whole lot of trial and error, but had we gone through onboarding it would have saved us a lot of headaches. I marked ease of use down for this reason. And I marked down customer support because they don't let you know how crucial onboarding is. Then once you have the platform and are struggling, they offer it at a higher cost than you could have gotten it if you went through onboarding upon signing up. 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