# Page 32 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 32 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 32 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 776-800 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Market Intelligene Analyst Computer Software Used the software for: 2+ years ### "Best tool for Marketing Operations Team" October 23, 2022 5.0 Pros First of all, it is very to use and second, it can integrate with various software likes ZOOM, salesforce etc Using this we can create marketing emails, track their performance metrics, create automation with workflows and many more. Cons During List building, it will pull contacts that do not satisfy the list rules. Review Source Syazwani I. Talent Acquisition Executive Facilities Services Used the software for: 1-2 years ### "Everything can be done with this software" February 17, 2021 5.0 This software has giving us a very great experience in managing and analyzing our marketing campaign, and all of our marketing emails has been automation with this software. CRM platform gave us solution for our customer issue and handle it within the given time frame. Pros Managing and viewing insight for our marketing campaign performance from various platform like google advertisement and Facebook advertisement. All of our marketing campaign data are combined on this single software which help us to analyze the campaign effectiveness and progress. The landing page template help me to design a lot better landing page. Cons The learning curves with HubSpot Marketing Hub is quite high, and a hand-on training is a must for our marketing team to fully grasp all the capabilities that this software can offer. There are still lacks of option that comes with the landing page builder, our web developer will be more happy if they could upgrade this feature. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Review Source Ayélé Manuela T. Marketer Marketing and Advertising Used the software for: 1-2 years ### "HubSpot CRM" March 12, 2024 4.0 Pros L'interface est intuitive et facile à prendre en main et ça permet de mettre en place une stratégie de croissance réussie. Cons Je prends du temps à m'adapter aux fonctionnalités. Review Source Greg S. Founder Internet Used the software for: 2+ years ### "Great marketing automation system" June 26, 2018 5.0 Hubspot is key to our marketing team's success. We would not be able to execute our primary marketing tactic -- inbound marketing -- without Hubspot. Pros Hubspot is powerful and user friendly. It truly lives up to its mantra of "all in one." Our team is able to do all of our marketing activities and everything works in sync. Hubspot has built an incredible brand and product around the idea of inbound marketing. The tools in the software, from landing pages to file hosting to lead collection forms, gives a marketing team everything needed to succeed doing inbound. Lastly, they are constantly iterating and adding new features. It never felt stagnant. Cons It can be difficult to initially setup. It takes several weeks to have your website/blog design implemented into their content management system. There is certainly a learning curve, but once you figure it out it is easy to use. Review Source Michael S. Director of Sales and Marketing Operations Information Technology and Services Used the software for: 2+ years ### "Great software for the stage we're at!" January 30, 2020 5.0 My overall experience has been wonderful and I'd highly recommend this software. Especially in the small business or startup world seeing as it combines your CRM and marketing into one tool. Pros The customer support is second to none. Any issue I have is immediately taken care of and offered through multiple channels. Also, they are constantly making UX changes which I particularly admire because it makes my day-to-day easier. Cons I think there are certain sections that could be combined into one. Sometimes I find myself having to bounce around or even having to have multiple screens open at once. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Needed a simpler all-in-one tool and made better business sense at the stage we were at. Review Source James N. Business Development & Marketing Computer Software Used the software for: 6-12 months ### "HubSpot is probably the best software product I have ever used" July 25, 2018 5.0 Pros I can't say enough about how awesome HubSpot is. We switched from another CMS about 8 months ago and I couldn't be happier. HubSpot is very user friendly and offers a huge amount of content that is easy to find online. Finding an answer on how to do something in the software is as easy as typing it into Google. Unlike the previous software I used, HubSpot makes their content easily available and uncomplicated. For the 2 or 3 times I have had to contact customer service I have been very impressed by their thoroughness and professionalism. HubSpot really practices what they preach. I have also been taking classes and getting certified through the HubSpot Academy, which has helped me to increase my knowledge of the Inbound Marketing Methodology. Cons I do not really have anything negative to say about this great product/company. The only things I would change have to do with their automated workflows and being able to specify a specific day/time to trigger one. HubSpot is aware of the concern and I actually have a 1-1 call with one of their representatives so they can get feedback and implement some changes. Very impressed! Review Source Regina M. D. Executive Director Used the software for: 2+ years ### "Great marketing and CRM platform that helps marketing and sales get on the same page! " July 24, 2018 5.0 Great support, rather streamline onboarding, great video, and webinar training. This is essential when using any SAAS platform no matter what size the client company might be. Pros CUSTOMER SUPPORT The customer support is excellent. I have been a web strategist for over 20 years and dealing with support especially in business is crucial. They are continually refining the platform to make it user-friendly for any level of expertise. Great for team members who are not yet savvy with the platform. STATISTICS Love the analytics once we tagged all the necessary components of social media, web pages, blog posts, CTA's, marketing assets. This proved to be very effective in continued effective strategy Cons The platform is wonderful, but we were sometimes blindsided by the add-on costs. This can be a challenge for smaller businesses that are looking for a relatively quick ROI. Review Source Brandon S. Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "A Powerful All-in-One Tool, With A Side of Strong Marketing Ideology" February 23, 2019 4.0 HubSpot has given my company the tools it needs to enable our modern marketing efforts. We can create multi-faceted lead-generation campaigns and act on the data we receive to qualify leads and send to sales. I'm an avid supporter of HubSpot, but I'm also wary of the platform's rapid expansion on all fronts and how it might eventually lead to locking us in at ever-higher prices. Pros HubSpot does pretty much everything you need for end-to-end marketing automation. It's a CRM with strong email capabilities, landing page management. and more. You can build a full website on the platform, track your analytics, send automated emails, and even manage your sales process. Everything is built together and integrated, so it opens up some powerful opportunities. Cons My only quibble with HubSpot is that it tries to be monolithic in its zealot-like approach to inbound marketing. If you approach marketing from a different perspective than HubSpot, then you need to learn how to translate what you already know into HubSpot-speak. That's not necessarily hard, but it can sometimes be annoying. Review Source VR Verified Reviewer Digital Marketing Specialist Human Resources Used the software for: 6-12 months ### "Great all-in-one tool for digital marketing " December 8, 2021 4.0 Overall, I have a positive impression of working with Hubspot: it meets the needs of my company. I like it better than some competing products like Constant Contact. Pros I've used HubSpot to create landing pages, pop-up forms, surveys, and email marketing, and I have to say it's a pretty comprehensive and multi-functional platform. I liked its WYSIWYG editor, with its help you can easily create beautiful landing pages and emails. The analytics on the delivered emails are quite detailed. I recommend HubSpot to anyone looking for a versatile digital marketing platform. Cons A big problem for me is that the landing page and email editor automatically compresses images, reducing their quality significantly. As a result, some images appear blurry. To be fair, it's not just Hubspot that I've noticed this. Beyond that, Hubspot is pretty hard to master, especially audience segmentation, but Hubspot has a lot of tutorials. Review Source Robert D. Inbound Marketing = SEO + Social Media + Influencer Marketing Used the software for: 2+ years ### "Hubspot is my agency's standard tool for CRM and sales software" April 13, 2018 5.0 I use Hubspot with every one of my clients. I get reliable CRM, marketing automation, and sales process software. The pricing a free to very affordable. Pros Affordability and ease of use. The product is rock-solid, reliable, well-supported and it is a core tool for inbound marketing. Cons I wish there was an affordable way to do bulk email. If you grow past the core products - Hubspot can get expensive fast. Review Source Response from HubSpot April 19, 2018 Hello Robert! Thank you for this review - I'm glad to you hear that you and your agency have found HubSpot to be so reliable and helpful to your inbound efforts. Based on your comment about the email pricing - do you primarily use HubSpot for the CRM and Sales Software but less-so for your marketing efforts because you find the contact pricing to be too steep? Or does which tools you use depend on the specific client your agency is working with? If you are interested in continuing the conversation please feel free to contact us at the email address provided! Thank you again for the review! Chris S. Sr. Marketing Analyst Internet Used the software for: 2+ years ### "HubSpot: what's not to like?" November 22, 2019 5.0 Fantastic experience! Best software tool I've ever used (across all professional and personal products). Bravo to the HubSpot team on creating a wonderful product! Pros \- HubSpot is incredibly easy to use and learn - The platform is powerful, all-in-one tool: with Marketing, Sales, and Service Hubs - Think of HubSpot as like an Apple product and others as Microsoft product: there may be some feature creep that others have that HubSpot doesn't, but everything you need is at your finger tips and and incredibly easy and intuitive (and fun) to use! - HubSpot forms you and your organization in the Inbound philosophy, an extremely effective and contemporary way of marketing, selling, and servicing. Cons \- Not much, but one small issue we've had is fairly frequent sync errors between HubSpot and Salesforce. But if you're smart enough to use HubSpot Sales Hub, this won't be an issue. Review Source VR Verified Reviewer Business Development Manager Information Technology and Services Used the software for: 2+ years ### "Hubspot is an all one suite" May 18, 2019 4.0 HubSpot Marketing automation is my first preference when it comes to Marketing Automation because of its features and the way it integrates seamlessly. Helps users to initiate contact basis on the user behaviour through web and email tracking which indeed helps in new client/customers acquisitions. Pros Everything under one roof. What I extensively liked about HubSpot is its overall package and features which it has to offer such as Marketing automation, Intelligence web and email tracking, templatize emailing, CRM and marketing campaigns management and has a variety of solutions to offer i.e Marketing, Sales & Service Cons it's not very much easy to use, I'd say less user-friendly in terms of UI/UX. It has a variety of features in it and becomes difficult for someone to be familiar and get used to it having said that these guys have few resources to refer to understand how it works but not much of help. Review Source Brett B. CEO, Life Coach & Business Coach Professional Training & Coaching Used the software for: 2+ years ### "Must Have for Business" January 15, 2022 5.0 HubSpot has definitely helped me to improve my engagement with clients, as well as, understand where I needed to focus my efforts Pros My favorite part of the software if the fact that it grabs every email from your Gmail account and creates a contact for you with all of their online contact info. Brilliant! Cons I love the software - I really don't have any complaints. Review Source VR Verified Reviewer Engineer Banking Used the software for: 2+ years ### "Why Hub spot" May 25, 2022 5.0 Pros It's easy to use and safe and easy to control in my compain Cons No tools I feel I hate it I using all tools in it Review Source Robbie G. Sales Director Internet Used the software for: 2+ years ### "Hubspot CRM & Marketing Autmation" November 21, 2022 4.0 Pros The features in the free version were just what we needed, so the value for money was great, along with the ease of use. Cons Isn't always reliable when it comes to reporting on recipients opening emails. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) cost effectiveness Review Source VR Verified Reviewer Commerciale Business Supplies and Equipment Used the software for: 6-12 months ### "Uno strumento valido per il marketing aziendale" November 29, 2023 4.0 L'esperienza complessiva posso dire che sia positiva, perché è una piattaforma che consente di gestire vari aspetti del marketing online tutti su un'unica piattaforma, ma devo dire che ho comunque smesso di utilizzarlo perché macchinoso e costoso. Pros Ho apprezzato la possibilità di creare e pubblicare landing page, form di contatto e call-to-action per mettere a frutto le visite degli utenti sul proprio sito, e la possibilità di creare abbastanza facilmente dei flussi di lavoro automatizzati sulle azioni degli utenti. Cons Come per altri segmenti di HubSpot, trovo che l'interfaccia sia complessa e che richieda molto tempo per l'apprendimento iniziale. Inoltre i costi di abbonamento per i servizi completi e premium, sono più alti della media e rispetto al valore percepito. Review Source VR Verified Reviewer Responsable e-commerce Biotechnology Used the software for: 1-2 years ### "Meilleur logiciel marketing" January 16, 2023 5.0 le marketing digital devient plus facile Pros Ce qui est bien avec hubspot c'est que vous avez des vidéos formateur qui vous facilite la tache et un service client à l'écoute Cons un peu chère mais on peu se contenter de la partie gratuite Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing HubSpot Marketing Hub Nous le trouvons mieux adaptable Review Source SJ Smita J. Developer Computer Software Used the software for: 6-12 months ### "best Email marketing software" April 1, 2024 5.0 Pros It has a very useful calendaring system. The social media integration system is very well designed and makes it easy to share. It has robust reporting and useful dashboards. Its very easy to use API's as well. Cons If you compare it with other similar softwares it can be a little expensive especially for smaller customers. The account management features are a difficult to navigate. Setting up dashboards for the first time can be little cumbersome. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Switched from [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) It was based on customer's request due to various reasons Review Source aS anna S. Senior Sales Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Marketing made somewhat easy " July 24, 2023 4.0 I like how easy it was to use, however, it also didn't integrate with our ordering system so we'd manually have to track order information. It's not the best CRM for a CPG company. Pros I like the customization of lists, that's really helpful. Cons There's almost too much criteria that it overcomplicated the communication ladder. It's weird how it saves the contacts. In order to keep up with all the criteria, the team has to be super diligent to stay within the same record keeping convention and that's easier said than done. Also, the price is expensive, we ended up going with another provider because the cost benefit wasn't there. Our data got really messy and it was impossible to clean up. Review Source MM MacKenzie M. Digital Marketing Manager Financial Services Used the software for: 2+ years ### "Marketing's Go-To Hub for Everything" November 17, 2022 4.0 Overall, Hubspot has been an essential part of the marketing team's reporting and day-to-day functionality. Pros I've been a user of Hubspot off and on for 8+ years and the thing I value most is their community support and resources. The software is user-friendly and should you ever get stuck, their customer service is right there to help you. Cons It feels like Hubspot can be limiting in the way it works with some external CMSs and doesn't offer some features that should be standard in today's marketing world. Not being able to just export the HTML version of an email is really frustrating when multiple cheaper services provide the basic feature. Review Source Brice P. CRM & Web Specialist Higher Education Used the software for: 2+ years ### "We use Hubspot as our principle marketing platform to recruit students for graduate education." April 30, 2018 4.0 Effective inbound marketing capabilities and high quality analytics make for a very robust platform that has helped us increase and reliably track our marketing efforts substantially. Pros Hubspot comes with a lot of great advanced features & tools for building out and customizing inbound marketing strategies. Lead flows and lead scoring have both been essential to our marketing efforts. Its API integration with Salesforce is another huge reason why we continue to use this product. Cons Depending on the scale of use, Hubspot can be expensive because its pricing structure is largely dictated by the volume of leads in your pool. It also has a learning curve, only really works when in the hands of a trained group of power users. Also, while it integrates with numerous other platforms (e.g. Salesforce), integration is not seamless and the mappings can be a lot to keep up. Review Source VR Verified Reviewer Marketing Manager Computer Software Used the software for: 2+ years ### "Solid MAP" December 20, 2022 5.0 Pros The tool is very intuitive to use, especially when building things out like complex workflows or automation. The UI really shines. Cons The support isn't always the most helpful. There have been times when we haven't been notified of significant changes to thinks like API tokens and integrations. Alternatives considered [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Review Source Veronica M. Sales Manager Telecommunications Used the software for: 2+ years ### "One of the best and most secure application for email marketing. " March 7, 2022 5.0 Overall, HubSpot Marketing Hub is a solid software that makes email marketing easier and effective. I have used it for long and i love everything about it. Pros HubSpot Marketing Hub is a great software that enables us to market our products and services globally and with ease. It is simple to implement, set up and get started with. I like how it makes it extremely easy to engage with clients from anywhere anytime. It has a responsive, smooth and clean UI which makes it easy to learn. Cons HubSpot Marketing Hub is a nice and reliable solution for email marketing. It enables us to effectively manage email lists, send outbound emails within seconds and personalize emails. Switched from [Emma by Marigold](https://www.capterra.com/p/75428/Emma/) We switched to HubSpot Marketing Hub since it offers best services compared to other similar products. Review Source RH Rosie H. Lead Marketing Design Used the software for: 2+ years ### "Great tool and easy integration" August 21, 2022 5.0 Overall I like most of the features on Hubspot, worth looking into even the free options cover a lot of features and functionality. Pros Hubspot has been my go-to for lead tracking and contact database management. Easy integrations to different platforms I use for both me and my clients. Cons Not as robust for email marketing and can be a little convoluted when it comes to some of its features. Reason for choosing HubSpot Marketing Hub I liked that they had a free platform and that they also provided a very extensive library of free marketing training. Review Source Abdul Haseeb K. Head Of Sales Real Estate Used the software for: 6-12 months ### "Good tool for Sales and Marketing Teams" July 29, 2022 4.0 Pros Hubspot saved me a lot of time in sales and marketing work. It reminds me of the fresh leads, followups, meetings, tasks, calls etc on time and helps me close more deals. Helped me a lot in increasing the efficiency of my sales work and automating it. Cons The tool is not very user friendly. It takes good time to learn and deploy it but once you learn about the user interface, it's a worth it tool to implement in your organization. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello is a project management software not a lead management one. That's why the comparison is not justified Review Source Talk to a Capterra advisor for free and get results within 15 minutes.