# Page 33 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 33 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 33 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 801-825 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Stephen M. Communications Construction Used the software for: 6-12 months ### "HubSpot is a different take on CRM but if you want to go beyond free, it has a high price tag" March 28, 2019 3.0 Overall we were pretty impressed by what we saw and think it has good potential, but it didn't fit the bill for us at the time. Pros I thought that the user interface and workflows (particularly for the "Sales" module - we didn't use the "Marketing" module much) were inventive and made pretty good sense, especially for the fact that you could customize the labels and add or remove stages of the funnel to match the particular business process. We had a good look at - and had some practice - using this tool to manage our sales flow from end to end on a couple of small deals and it seemed decent. I also really liked the way the tool collects data and grows the database of known companies and contacts to help make your company and contact creation process quicker. It was definitely a welcome feature to not have to look up and add in a lot of granular detail about companies, as HubSpot was able to provide that info automatically. Cons Price point. Ultimately we chose not to continue with HubSpot after our trial period, because it just didn't quick hit the sweet spot for us in terms of scale and scope of the tool. For the price, you might be better off looking at something more established like SalesForce. It really depends, though. HubSpot is a different take as a more visual tool and I could see it being great for dashboarding, where other CRMs are less visual with a more traditional spreadsheet look. HubSpot offers a free version of their tool, but it naturally comes with a hard sell by the sales team and you should be prepared to be in constant contact with them if you are using the free version. We definitely considered upgrading to a paid option, but ultimately found we were already kind of maxed out based on our limited CRM needs and could not justify the relatively high price point for our company's requirements. I think that if they had a more scalable pricing model, they may find more customers like us. Review Source VR Verified Reviewer Senior Sales Digital Account Marketing and Advertising Used the software for: 6-12 months ### "Il miglior modo di fare Marketing Web con il tuo ecommerce" November 27, 2023 5.0 Lo uso come plugin di WP e WooCommerce per una gestione totale del cliente lato marketing. Ottima interfaccia di analisi dati di vendita e comportamentali del cliente che visita il sito ecommerce. Pros Una integrazione totale per il marketing web , email marketing, integrazione chat su sito web ( con WP e WooCommerce Plugin ), programmazione di azioni multipiattaforma sempre per il marketing, e tanto altro !! Cons Ho trovato qualche difficoltà solo nell'immissione dei dati di login tramite account Google. HubSpot sembra loggato all'account ma non mostra l'interfaccia di gestione dal plugin WP. Quindi spesso mi è capitato di operare direttamente dal mio account web HubSpot ... probabilmente un errore di comunicazione con il plugin di WP ! Review Source MK Manasseh K. Technical Director Electrical/Electronic Manufacturing Used the software for: 1-2 years ### " Hubspot Marketing Hub, a one-stop marketing platform" September 15, 2023 5.0 Our marketing team uses it as a tool every day. In addition to assisting us in generating new leads, it facilitates communication with our sales staff because they now share a common language. Pros Deployment is simpler than other automation solutions and can be going in just a few weeks. No need to spend months gathering data from various softwares to link front-end and back-end when integrating Hubspot to other enterprise software. Cons In terms of reporting options, the HubSpot Marketing Hub falls short of being the most complete. For instance, it is unable to give in-depth client segmentation. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Software that is simple to use, flexible licensing scheme. Review Source LA Loureen A. Head Of Partnerships And Programs Non-Profit Organization Management Used the software for: 2+ years ### "The easiest and fastest yet reliable marketing tool." February 26, 2024 5.0 In all general marketing it's great to reduce bulky email marketing and simplify online campaigns. Pros It reduces the bulkiness in email marketing and campaigns. Great lead management and lead capture strategies. Integration and easily customizable. Cons I have more gratitude to the customer support services offered and no regrets whatsoever. Review Source VR Verified Reviewer Project management, MEAL specialist, cartographer Non-Profit Organization Management Used the software for: 6-12 months ### "One of the best business management tools " January 1, 2023 4.0 The overall experience with HubSpot Marketing Hub is very good and I highly recommend it for companies that want to save more time and be more productive. Pros The ease of attracting prospects, to retain them automatically. In addition, the possibility to compartmentalize your prospect base and do automated e-mail marketing. And allows me to save a lot of time. Cons Since I started with HubSpot Marketing Hub all the feedback is positive. Review Source VR Verified Reviewer Chief Executive Officer Marketing and Advertising Used the software for: Less than 6 months ### "The best marketing tools for startups" September 23, 2022 5.0 HubSpot Marketing Hub is by far the best marketing software in the industry. It is packed with features, but not so many that you can't find your way around it. The interface is sleek and modern, making it easy and fun to use. It's helped me accomplish my marketing goals and has also led to a lot of new ideas that I hadn't considered before using Pros With HubSpot marketing hub, marketers can create inbound marketing strategies by automating marketing, sales, and service processes. With HubSpot, I have a global view of all my potential clients: their names, phone numbers, addresses, the company, which business opportunities they are managing, etc. Additionally, I can connect this platform with social networks and with our website. Cons HubSpot's pricing was the thing I disliked the most. Although it was more expensive than other options, it worked well for me. Despite its high price, HubSpot's quality and features were well worth it. Review Source VR Verified Reviewer Marketing Coordinator Financial Services Used the software for: 6-12 months ### "A well developed marketing management tool" November 15, 2022 5.0 Overall experience is amazing. Hubspot never fails to disappoint me with the incredible features it offers with it's tools and the regular updates it provides. Pros It's ease of integration with other tools. The features it has in order to smoothly flow my marketing activities. Cons Sometimes the integrations fail to perform and there is a bit of lag due to which one has to perform the task again. Review Source DRP Daniël R.W. P. Brand Marketeer Information Technology and Services Used the software for: 2+ years ### "Good for SME" October 4, 2018 4.0 Pros I like HubSpot for the great variety of options they offer for inbound marketing. It is easy to see your website stats in HubSpot, and you can even create your entire website here, which makes integration even easier. Inbound marketing is about creating valuable content for your visitors and customers, and the HubSpot blog section does a great job guiding you in creating that perfect blog. Also creating a landing page is breeze. But the greatest aspect about HubSpot for me is creating workflows. With a workflow you can connect everything you created, based on time or actions. For example, you create a blog article with a call-to-action (CTA) button. If clicked, the visitor can leave his email address and receive a nice PDF. All actions are recorded: the pageviews, the clicks, the email address. Also everything can can trigger a next action. With the email address, you can add multiple emails that are sent to your (now) Marketing Qualified Lead, followed by an offer. The type of emails can be different if the mails aren't read or links aren't clicked, etc. Also a plus: support is always there to help you out. Cons I think HubSpot is a really nice all-in-one inbound marketing tool for SMEs. For enterprises, the statistics may be insufficient. Also, you pay per year, which may not be what you want. Most, or all tools offered in the HubSpot suite can be found for free somewhere else. So if you are only looking for a couple of features that HubSpot offers, it might not be the perfect solution for you. HubSpot doesn't excel in each functionality individually. Review Source VA Valeria A. SEO Entertainment Used the software for: 1-2 years ### "Aplicación para una estrategia de marketing " July 4, 2023 4.0 Muy buena Pros Lo completa que son sus funciones para la ejecución de estrategias Cons Considero que una de las áreas a mejorar es el servicio a cliente y facilidades de pago Review Source ASN Anne Sophie N. Head of Marketing Computer Software Used the software for: 6-12 months ### "Excellent outil pour la lead generation " March 30, 2023 5.0 L’intégration avec d’autres outils est vraiment très facile et le tracking peut ainsi être complet ! Pros HubSpot Marketing est un outil complet pour la lead generation, sa prise en main est très facile et les ressources pour utiliser l’outil sont vraiment complètes et bien détaillées. C’est un excellent outil pour suivre au quotidien l’impact des campagnes marketing et permettre aux sales de prendre le relai. Cons Il y a beaucoup de nouveautés et il est parfois difficile de s’y retrouver, pour savoir ce qui peut vraiment nous intéresser ou non dans l’utilisation de l’outil. Alternatives considered [Plezi](https://www.capterra.com/p/180164/Plezi/) Reason for choosing HubSpot Marketing Hub Sa notoriété et sa simplicité. Review Source JA Julio A. President Marketing and Advertising Used the software for: 2+ years ### "Hubspot is an awesome marketing automation platform but it can get pricey quick" November 15, 2022 5.0 I learn ed marketing automation on Hubspot, even attended a few of the gatherings in Boston. Not intuitive at first. However, once you get their way of doing things, it all falls into place. When starting my own agency I wanted to go with Hubspot but it was too expensive. Went with SharpSpring. Pros It is a solid platform that is almost universally recognized and a standard in marketing automation. If you are a young marketer and you are certified on Hubspot, you yourself are marketable. Cons A steep learning curve in developing campaigns and integrating all the functions. It is also not the least expensive platform for the features offered. I think SharpSpring is a equal solution at a bette price point. Review Source Gabriela S. Business Development Coordinator Construction Used the software for: 1-2 years ### "Fairly easy to use and high quality tool for companies. " October 16, 2018 5.0 Honestly, I find this to be a really valuable tool for our company. It saves us a lot of time and efforts because of the features. It passes all of our needs by a landslide and I would recommend it to any sized business. Pros The software is designed to be very "all-in-one." I actually find a lot of value in the product because it's easy to use, and easy to teach to others how to use. The training modules were a key factor in our marketing design for the company. Our favorite part is the email campaigns because we don't have to mess with HTML or codes. The blog function is also nice but we use it a bit less. Would be really convenient for bigger companies. Cons I wish we could pick and choose the features that we'd like and have a price assigned to each feature. I find myself with so many features and abilities that I want to do everything and have extra features I feel like I will never use. Although I find the features easy to use and explain, I can see how members of other departments would find some trouble. Review Source Holly H. Community Lead Marketing and Advertising Used the software for: Less than 6 months ### "All-in-one Marketing Destination" November 24, 2021 5.0 The benefits of Hubspot's Marketing Hub excel in managing our contacts and tracking marketing metrics are assisting us greatly with understanding which campaigns are performing well, with the option to incorporate A/B testing. Pros Integrating Hubspot into our business operations was seamless - Hubspot manages our end-to-end marketing campaigns including lead management and nurturing, social media management, analytics. The integration with Canva is great as we can manage our creative content in there too! Cons There are a few features on Hubspot which are missing or have been removed - including in the realm of really personalising & coding automated emails although the Hubspot Community is a great resource to find alternate solutions and answers quickly. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Semrush](https://www.capterra.com/p/151962/SEMrush/) Hubspot is a fully-integrated Marketing platform that can also manage the capability of our alternate social media platforms. Review Source MK Megan K. Chief Consultant Marketing and Advertising Used the software for: 1-2 years ### "Overpriced - like they don't recognize they have competitors" February 27, 2024 3.0 Pros The fact that it's natively integrated with the sales hub, CRM and CMS is nice Cons The price is astronomical for what it is. It lacks content, especially industry-relevant templates. It has a similar UI to many other platforms and less functionality than many competitors. While its enjoyed industry standard recognition for many years, one of the primary frustrations of myself and my clients is that HS constantly gate keeps functionality. For any SMB it prices them out quickly. Migrating off them is a challenge. While they have tons of documentation and training - support is lackluster Reason for choosing HubSpot Marketing Hub Honestly, i feel like I was manipulated by the sales team Review Source Norma Estela R. Content creator Broadcast Media Used the software for: 6-12 months ### "If you can, stay" July 19, 2022 4.0 I liked it, I think it is very practical. If you can move and stop using facebook campaigns, this platform will save you a lot of time and you will be able to see everything in one place. If you can afford the other features, all the better. It is a tool with a lot of potential for those who take advantage of all its features. Pros I like that it can be integrated with various marketing and sales applications, thanks to this we can have a better control of the information of all the people who are interested in our products. I love that you can automate emails, you can create a website and give us statistical information. Moreover, its cost is much lower than traditional marketing campaigns and its benefits are felt even after some time. Cons The usual, the costs. Yes, it is cheaper than other applications and offers a lot of benefits, but when you are starting a business you can't always solve the costs of the functions you need. Anyway, that's your right. Review Source FU Fanny U. webmaster Design Used the software for: 6-12 months ### "crm hubspot" April 9, 2024 4.0 Pros le support en français pour demander de l'aide et la communauté Cons peu de fonctionnalités gratuites et cher pour une micro entreprise Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) plus de fonctionnalités avec la version gratuite Review Source Geoff Y. Information Technology and Services Used the software for: 6-12 months ### "Awesome Marketing Software!" November 3, 2015 5.0 My company has been using Hubspot for the past 7 months. We have our site hosted through Hubspot and obviously use them for our marketing initiatives including blogging, social media strategy, and email marketing. Prior to Hubspot we used several tools to complete these tasks which ultimately was inefficient and took much longer than using a single tool like Hubspot. Since we have been using the platform, we have seen our traffic increase by 75% and our leads increase by approximately 50%. In addition, using the Hubspot CMS to manage our website has been one of the best decisions that we have made. On our previous platform, making changes was difficult and time consuming and often times led to us having to pay the company we were using for development time. In addition, our site was not optimized for mobile technology which drives almost 50% of the traffic on the internet today. By switching to Hubspot, we were able to take control of our website and make the changes that we wanted to make in a timely fashion without having to pay a developer. In addition, we were able to have our site optimized for use on mobile devices to capture more traffic and ultimately more leads. We are a small company of about 20 employees so we have to be able to do more with less and Hubspot has made us more efficient in our marketing strategies and execution. Pros This platform is very easy to use and also is very intuitive. In addition, the Hubspot customer support is top notch. Not only are they fast to answer any questions that you might have, but they take time after providing an answer to make sure that their solution accomplished your goals. Cons I honestly can't think of any cons to using Hubspot. If you are a SMB that is looking to develop and execute a marketing strategy, Hubspot will help get you there! Review Source José Arturo M. Director Used the software for: 6-12 months ### "It allowed me to learn about current marketing information from the digital platform to attract cust" March 6, 2018 4.0 Low cost in relation to the benefits it provides, it synthesizes several sales functions in a single platform, it is easy to learn Pros integrating the use of software to the company has allowed me few people to carry out multiple activities that were previously specialized as the designers or community manager, has allowed me to improve the client portfolio and observe what kind of need they may have during the sales cycle , has allowed me to reach a more demanding clientele with greater purchasing power. Being able to observe the customer's purchase cycle allows the campaigns to be launched in appropriate periods, ensuring the increase in sales. The free version helps me boost my company, which is small. It can be installed on fixed or portable devices and under any operating system Cons There are few elements that I found limiting, one is that I can not see the interaction between customers, and I have had difficulties with buyers who have more than one email, because they request products or information from different accounts and I take it as if they were varied customers. The client's privacy begins to be vulnerable to the system Review Source VR Verified Reviewer Virtual Assistant Hospitality Used the software for: 1-2 years ### "Multifunctional" February 16, 2021 5.0 My experience has been great with Hubspot. The level of support and functionality is extremely great. Pros Hubspot allows you to keep track of clients as well as build your website. You can set up marketing campaigns to keep in touch with clients. You can trigger automations based on many different features. The best part of Hubspot overall is the support they supply. They are AMAZING! Cons It can be confusing to use. There are parts that get confusing such as not being able to center specific things on a landing page but if you contact support they'll provide you with work around options. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing HubSpot Marketing Hub Hubspot had the capacity we needed it for and offered the website feature which was a lot more customizable. Review Source Alexa R. Digital Marketing Specialist Commercial Real Estate Used the software for: 2+ years ### "Hubspot is helpful if your whole team is on board!" May 18, 2022 4.0 Pros I love Hubspot for contact organizing, lists, emails, social posts, and more. It is fairly user-friendly. Cons When you get into the in-depth parts of HubSpot, it can be a bit difficult to use. Review Source JV Jackson V. IT Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "HubSpot Marketing Hub is Reliable to Use" March 14, 2024 5.0 Pros HubSpot Marketing Hub has been a reliable and simple to manage marketing automation solution. It has incredible capabilities. Cons I have zero dislikes for HubSpot Marketing Hub . Review Source Samantha L. Marketing & Social Media Transportation/Trucking/Railroad Used the software for: 1-2 years ### "All in one! " December 14, 2021 4.0 I was able to build out email workflows and send out things when users met certain criterias. This also housed the company blog and all of the social media. Pros I used HubSpot Marketing Hub at my previous job as a marketing manager. There was definitely a learning curve, but it was super useful. Having an all in one place for all of my campaigns was awesome. Building out workflows was great as well. Cons Workflows could be finicky. Also, we couldn't do an easy integration into the CRM platform we were using. I know that HubSpot comes with a free one, but switching would have been a beast of a project. Reason for choosing HubSpot Marketing Hub We knew a hubspot consultant so we thought it may be an easier transition Review Source Jim C. Managing Partner Used the software for: 2+ years ### " Clever tool to track email opening by prospects " April 14, 2018 4.0 Pros Simple tool to implement. Embeds as a plug in to chrome which enables tracking of whether a prospect opens email. Cons Disappointed that I had to discontinue use because they do not support email synchronization with Outlook for Mac. Review Source Response from HubSpot April 19, 2018 Hello Jim! Thank you for taking the time to give us your review - we really appreciate your feedback, it helps us grow better each day! I'm glad to hear that the Chrome extension has helped you in your business efforts - it's definitely a nifty little tool. As far as room for improvement - we actually do support Office 365 for Mac now with our newer Outlook extension. However we do not have an extension for Outlook Desktop for Mac, which may be what you are referring to. Full details are laid out on this page here: https://knowledge.hubspot.com/articles/kcs\_article/settings/how-to-install-hubspot-sales If you have any follow up questions feel free to reach out to us at the email provided. Thank you again for the review! Katia Z. Digital Marketing Computer & Network Security Used the software for: 1-2 years ### "HubSpot is a great tool with a lot of useful features, but it is a little overpriced" April 18, 2018 5.0 Tracking sales funnel, generating and nurturing leads, content management: creation, scheduling, publishing, analyzing Pros HubSpot Marketing and Sales CRM have many useful features. The support is great: very fast reply. They also provide free courses to learn more about the HubSpot software in their Hubspot Academy. It is great that they offer a free trial. Cons I think the product is a little bit overpriced. Also, it took time to integrate the tool with our website. Review Source Response from HubSpot April 21, 2018 Hello Katia! Thank you for writing this review - we appreciate you taking the time out of your day to give us your feedback on our products! I'm so glad to hear that your experience has been so positive - it sounds like you are making great use out of all the tools at your disposal! As far as room for improvement - I would love to hear more about the difficulties you encountered in integrating HubSpot with your website. Are there certain difficulties you encountered in this process that could have been easier? Thank you again for the review and please feel free to reach out to us at the email provided if you are interested in continuing the conversation! LK Liam K. PMM Retail Used the software for: 2+ years ### "Great to use if you know what you are doing" October 27, 2023 4.0 Pros It's great to have a tool where all data sits in it. Cons The email marketing tool isn't as great as others. The freedom isn't quite there. Reason for choosing HubSpot Marketing Hub Understood our busienss better Review Source Talk to a Capterra advisor for free and get results within 15 minutes.