# Page 39 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 39 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 39 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 951-975 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Customer Success Manager Medical Devices Used the software for: 2+ years ### "Good tool but takes a bit of practice" June 6, 2023 4.0 Pros \- The product does a lot and has a lot of features that can be used (triggering communication that is based on actions, properties, etc), however, its sometimes tough to configure and takes a bit of practice- You can easily run A/B tests- Email heatmap is available to see where people are clicking which is cool Cons \- No place for comments to share among the team if you are collaborating with someone on things- Templates can be not easy to modify- Managing contacts is not innovative, looks like in any other tools that are lower priced Review Source Diego M. Digital Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "A great tool for you marketing campaings and leads management" June 22, 2021 5.0 Hubspot Marketing Hubs is a very usefull all-in-one platform for all you marketing campaings. I would highly recommend it Pros It is very easy to deploy and integrate with all mayor social media ads tools and metrics. It is also great for marketing automation, and contacts management Cons If your company it is not as big, this tool can be pricey. But it is well worth it, offers a great opportunity for starting you first digital marketing campaign Review Source DD Darshana D. General Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Hubspot Marketing Best Social media tool" May 2, 2022 5.0 Since, this tool has no restrictions, Can be used by any organisation to do best social media Pros This is the best social media tool, which is very much user friendly and easy to use... You can schedule and post anytime from anywhere.. Cons Sometimes tracking analytics is difficult and not very clear.. However, this is a good tool for any organisation Review Source MD Manish D. Director - Marketing & Admissions Financial Services Used the software for: 2+ years ### "Must recommend " November 12, 2022 5.0 Robust and meaningful product for all type of companies Pros End to end CRM -Customer journey - automation Cons Not as such.. UI can be improved for sure Review Source VR Verified Reviewer Lifecycle & Affiliate Manager Computer Software Used the software for: 2+ years ### "One of the better Marketing tools out there" June 6, 2018 4.0 Pros \- Easily automate marketing efforts with workflows and smart lists - Great way to hold your marketing database and get messages sent out in mass or in highly targeted campaigns based on specific criteria - Customer Support replies quickly and usually with a solution. If they don't have an immediate solution they will follow up within a couple days with a solution Cons \- The workflow tool is a bit cumbersome and will not allow you to bring branches back to the main "tree" of the workflow. Because of this the workflows either become MASSIVE trees with duplicated steps or you end up fragmenting your customer journey throughout many workflows which becomes unmanageable quickly. Review Source Dave B. Content Manager Education Management Used the software for: 2+ years ### "An Evolving Marketing System for An Evolving World" October 23, 2018 4.0 Hubspot has helped us automate so many aspects of our marketing, and we are constantly finding ways that we can improve what we are doing with the updates they roll out. They seem to have a good culture in their company and it comes across in a lot of their customer-facing communications. Pros Hubspot is constantly making update to their systems, in all different areas. It's good to see that they are working to improve their processes and build new offerings. The Hubspot Academy and knowledge base are full of useful articles, blog entries, and information about questions you probably will have about all of the things Hubspot can do. Their helpdesk/chat is also helpful when you can get a hold of someone. Cons I get emails from Hubspot (who are know for their marketing automation, and who we rely on heavily to automate our emails to what we hope are the right leads) that are not meant for me or aren't relevant to me. They are usually followed up with an "oops we screwed up" email clarifying that something went wrong and I was sent that by mistake. It's a little concerning to see that they screw up with their own system, but they handle it pretty well and in a down-to-earth kind of way that I appreciate. Review Source Abubakar M. Facilities Manager Facilities Services Used the software for: 2+ years ### "Best Marketing Automation softare" January 12, 2021 4.0 HubSpot Marketing Automation software assists us in an incredible manner to deal with various web-based media contents in different online media channels and distribute focal content, for example, a photograph to numerous channels with a single tick and track the insights and the effect of the content by means of the board which is an extraordinary component. Pros I love the user-friendly nature and quality that makes it easier for me to analyze how the workflow operates. The insight into prospect activity is outstanding. Cons One of the downsides of this software is the price comparison to others of its kind. Hubspot is a little limited in real-time functionality. Review Source Michael L. Owner Used the software for: 1-2 years ### "Neat features" April 15, 2018 4.0 Pros I really like how it tracks whether or not someone opens your email, when they open it. The virtual paper trail is indespensible. Cons There doesn't seem to be an incredible incentive to use the paid version. Also, the company doesn't give a trial period of the paid version. Review Source Response from HubSpot April 19, 2018 Hello Michael! Thank you for taking the time out of your day to write this review - we really appreciate hearing your candid feedback on our products! It sounds like the email tracking tool has been very helpful for you, I'm really glad to hear that! Depending on your particular use case you may be right that the paid version may not be necessary for your efforts. You are also correct in saying that a trial is not currently available for the paid Sales products. However, if you do choose to try Sales Starter, you can opt to pay month to month while you test out the product. If you have any follow up questions please feel to let us know at the email address provided! Thank you again for the review. VR Verified Reviewer Chargée de SEO Legal Services Used the software for: 2+ years ### "A great tool " January 11, 2022 4.0 Useful and intuitive but can sometimes be somewhat frustrating. Pros I like the fact that it can be both used as a CRM, an email marketing tool and a marketing tool. Cons Some features could be improved : for example, to add related articles to the carousel under an article, you have to enter each article by ID. One by one. Review Source AV Antti V. Owner Alternative Medicine Used the software for: 1-2 years ### "Clear and very apt" November 18, 2022 5.0 There are all tools what you need for marketing. You get also good time saving features on Hub spot marketing software. Pros Its suitable today modern marketers. All needed tools are avalibe And easy to use. Cons I don't have any bad or negative to say this software. Review Source TG Taylor G. Senior Manager, Brand and Content Hospital & Health Care Used the software for: 6-12 months ### "The best marketing automation tool on the market" June 15, 2021 5.0 Overall experience has been smooth from day 1. I would recommend HubSpot to any marketing team looking to simplify their marketing automation experience. Pros I love that HubSpot was built to be intuitive. I've used a couple of its major competitors and in order to simply find an email was treacherous - let alone actually sending something or trying to understand its impact. Nearly anyone can use HubSpot, navigate around and find what they're looking for. Plus it integrates with the rest of our tech stack making day to day operations and reporting painless. Cons I will say integration with Salesforce has been a nightmare. This is mostly due to how our current SFDC instance is set up though. Review Source VR Verified Reviewer Sameh Elrawy Newspapers Used the software for: 1-2 years ### "HubSpot Marketing Automation Review" August 6, 2020 5.0 HubSpot It most all that we required under one rooftop, rather than a lot of various devices moving information physically among them. The client assistance is extraordinary as well. Pros 1 year into utilizing HubSpot we grew out of the "wedding trip stage" as we began running into impediments with the stage, for the most part including reconciliations with different apparatuses we use. Toward the day's end, HubSpot is exceptional at what it does yet has genuine cutoff points to it's capacity and adaptability - it doesn't scale serenely to bigger undertaking organizations/databases. On the off chance that HubSpot fits inside the extent of your organization's showcasing needs, it's a joy to utilize. HubSpot is worked by advertisers for advertisers and it's controlled by a human organization that infuses soul and reason into it's items. Enhancements I'd prefer to see: • Better CRM work - it was excessively restricted for us to utilize • Greater adaptability with revealing custom dashboards • Ability to utilize spend/spending information from LinkedIn Ads association • Ability to A/B test computerized messages without workaround Cons I Always like HubSpot simple to utilize UI and incredible advertising computerization highlight the most. I love HubSpot versatile application which is anything but difficult to utilize and powerful, in view of this now anybody can get to their HubSpot account from anyplace effectively with their portable application and then again I like their dashboard reports and email global positioning framework as well. Reason for choosing HubSpot Marketing Hub There is every thing i need in HubSpot Review Source Tim R. Marketing Leader Banking Used the software for: 2+ years ### "Six Year Customer" August 9, 2018 5.0 HubSpot has helped me grow as a marketer. Early on I was able to take advantage of their training sessions that helped me quickly get up to speed. I've been able to produce a volume of work that would not be humanly possible without HubSpot's tools. Most importantly, I've been able to show real results in the form of organic traffic growth, lead generation, content engagement, and conversions. Pros Training The holistic approach to digital marketing Reports and analytics help me optimize campaigns and report to company leadership Lead flows are helping us quickly build a subscriber lists Cons Due to company growth, it feels like the support team has less experience and takes a bit longer to address issues. They are still very helpful and work to find a resolution. Review Source VR Verified Reviewer Sr. Director, Client Operations - Global Client Success Internet Used the software for: 2+ years ### "Powerful email marketing suite that's easy to use and competitively priced" February 14, 2018 4.0 Pros Intuitive UI, flexible feature set and powerful admin control make using Hubspot effectively an easy task. Hubspot seamlessly integrates with all our email platforms, CM and other business solutions. We have also found it easy to work with HubSpot support to train our teams and even integration campaign tracking functions into our website and gamification solutions. Cons Working with HubSpot support is hit or miss. Sometimes great, other times quite poor. HubSpot is also a bit clunky to operate across multiple admin functions. It ended up being easier to hire a Marketing resource to own the Hubspot admin role (among other tasks) and simply leave it with one owner. Review Source EAJ Emily Alana J. CEO Education Management Used the software for: 1-2 years ### "Hubspot marketing: Mired in the past and too big to be agile" July 19, 2017 3.0 I love Capteera - I am NOT a review writer, but sometimes the public just needs to know that something in our innovative world works really well. Alternatively I feel responsible for helping others avoid what has been a bad/disappointing. experience. Software is too intimate or basic to our lives - it creates true angst if or when it goes wrong, so I reach out to help others and Capteera helps me do that easily and well. Thanks Capteera for helping us upgrade our world with little stress. Pros Unfortunately for this really good company time seems to have passed them by. I read everything HubSpot wrote and went twice to a worldwide event - but they don't have much new to say for the SME and others out there are taking over the field. Cons Because I loved what I had learned from them I steered our company to a year long, very expensive contract, what I found was a system based on the old days when our tech wasn't as modular and people just wanted a website that works - the basic problem is that they want to own your web turf - they just don't play well with others. As a modern innovative company we are agile and our software comes and goes according to need - that was not an environment that HubSpot wanted to support - as they are based on the concept that you host your website with them as well. Its been a while now and we've moved on - its possible some of this has been fixed but I am sceptical they will ever completely overcome these roots. Old school doesn't win out in an agile world. Review Source DC Daniel C. Marketing Director Building Materials Used the software for: 1-2 years ### "A great Lead and Ad Management tool but too expensive!" July 13, 2021 4.0 Great software that comes in handy when managing campaigns on different platforms. Too expensive to really get its full benefit. Pros Easy to use and set up. Gather and organize rich data about your customers who visit your site or talk with you on your website. Good integrations with other softwares and extensive knowledge base. Cons It’s far too expensive for what you get. If you are company that specializes in software advice/ sales or only have to manage a sales team it may be worth it. Otherwise it’s very easy to set up and implement. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub We actually decided to integrate Hubspot with Mailchimp, because mailchimp offered a lower price point for many of the same features as Hubspot, but hub spot still out performed mailchimp with customer and ad management. Review Source VR Verified Reviewer Founder, CEO Management Consulting Used the software for: 2+ years ### "Greatest marketing team in the industry, greatest support and feature set - but expensive" May 21, 2018 5.0 Greatest marketing tool for any marketer on the web. Period. Pros \- You get what you pay for. HubSpot beats all others, hands down - If you get the enterprise features, you are building in event triggers and more that can help you scale the platform quite well - Really easy to use, and functional - Amazing support Cons \- Expensive and difficult to break down / move in and out of contracts or tiers as needed - Expensive onboarding, and hard to waive - Can be daunting to setup initially to justify the ROI - Really difficult offboard. The CTAs, buttons, links, reports, etc. become deeply embedded in your sales system and process. Will be near impossible to leave without major hiccups. Review Source RAN Rene Atane N. Freelancer Apparel & Fashion Used the software for: 6-12 months ### "My All in One Marketing Hub" April 8, 2022 5.0 Before i will use multiple tools to accomplish all the task which Hubspot combines and provides on its platform which was tiring especially when i wasn't good thus i definitely recommend this software and marketing tool for other as i have realized and increase in sales and clients engagement given i am able to use a static and active data segment for my business. I maximize my data capacity more than most traditional CRM tools I used before using Hubspot marketing, built my website, communication and mailing list for potential and existing clients. Pros It's got me going with my marketing campagnes and online business success. I like that I can always reach out for support by phone call.. It's an all in one tool with multiple functions you don't need to struggle but just master as it is connected with web hosting, data segmenting support, CRM, marketing and Sales Hub means there are no issues with integrations.My digital products are running with their optimum. Cons On the low end HubSpot Marketing Hub is not always obvious with tasks but requires a little more patience and consistency for mastery which support helps with mastery. Review Source Louise A. Global MarCom Specialist Marketing and Advertising Used the software for: 2+ years ### "A Great Option for Beginners AND Experts " October 10, 2018 5.0 It was a great experience. I have worked with the platform for over five years, and I feel like it's a second home in my makreting efforts. Pros I think the best thing about all of the Hubspot suite of products is their ease of use. There isn't a huge learning curve to getting on board with the platform, and if you do get stuck - their support is honestly one of the best in the business. Even if you are having an issue that can't be resolved by a quick phone call, they will take it on board and get back to you in a timely manner. Cons The only negative I can think of for Hubspot, is that you are locked into a one-year contract. There are also a variety of add on tools that you have to buy separatenyl. Review Source MT Mike T. Social Media Marketing Marketing and Advertising Used the software for: 1-2 years ### "Hubspot Social Media Marketing Automation" November 5, 2018 4.0 Pros \- Easy to sync social media accounts (FB, Twitter, Instagram, IG) - The appearance of the image banner & meta description when posting a link to schedule - Its very smooth for scheduling content to multiple platforms. One post can be replicated & ready to repurpose on another platform, simply by just by clicking the social media platform icon of choice on the original post - The Certified Social Media Academy course is excellent. I've been working in social media for 5 years, and still learned a lot. I liked the course was broken down to every aspect of social media. I appreciated the examples of social media tools (paid and free) that were suggested. -The reports are really great. Very detailed and everything a social media manager needs. Cons You can upload medium to large files to schedule on Instagram. I would upload a high quality photo, and be unable to upload and schedule, due to the size. Would like to be able to schedule high quality photos using hubspot. Same with videos. I found is difficult to upload medium to large vids. Would be nice to be able to do that too. I enjoyed the reports, but having even more advanced details or sophisticated analytic tracking would be next level Review Source Norberto S. Director Marketing and Advertising Used the software for: 2+ years ### "Great CRM tool " April 4, 2024 5.0 It's a one stop service hub for everything related to sales, marketing and client management Pros Very easy to set up with any email account service Cons Sometimes it logs off and you have to log back in, nothing serious really Review Source IV Ingmar V. Salesmanager Oil & Energy Used the software for: 1-2 years ### "Salesmanager " November 30, 2023 4.0 Pros Soooo easy to start up and use. For free when first using it. Cons Non so far. Quality for money is great and definitely smart as a start up. Review Source Elysia V. Owner, Content Manager Management Consulting Used the software for: 2+ years ### "HubSpot puts the "fun" in "functional"!" June 17, 2023 5.0 I never realized that a platform could work as brilliantly as HubSpot does. It is so easy to use, and I actually enjoy creating content the most when I use HubSpot. Pros Creating blogs on Hubspot is more than functional, it is fun! The email marketing is seamless as well. Cons Well, it is expensive. But you get what you pay for. Review Source Adriana S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A very poweful marketing tool" January 13, 2023 5.0 Pros Hubspot is the most powerful marketing tool, help me to make the best decisions and is very intuitive and easy to customize and manage Cons Is very expensive, is nive but other tools offers less expensove prices. Review Source Steven F. Marketing Executive Information Services Used the software for: 2+ years ### "Easy to use software with constantly updating features" January 31, 2020 5.0 HubSpot Marketing Hub looks good, feels good, is easy to learn and use. It gives me and all our teams across the business a true 360 degree view of what is going on with my customers. The whole of HubSpot is a great product. New features constantly, great training videos available, great marketing emails sent out and great customer service. Thank you! Pros The ease of use. I use HubSpot Marketing Hub every day and it's so easy to plan a whole marketing campaign on, even setting up workflows is a doddle! Everything just makes sense. The UI is great too. Fresh and clean. Cons The only con is that sometimes you can do things on marketing hub that you can't do on service hub. It would be great if all hubs could be used together as a true 360 experience. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.