# Page 40 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 40 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 40 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 976-1000 of 6228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ben K. Senior Anlayst Used the software for: 1-2 years ### "Hubspot has been amazing for us to manage our database" April 18, 2018 5.0 Pros It is simple, easy to understand, and has all the features we could ever need. We deal with thousands of contacts and keeping track of who they are is essential to our business. Cons I honestly don't have anything negative to say about Hubspot. They are really good at what they do for their core business. Review Source Response from HubSpot April 21, 2018 Hi Ben! Thank you for taking the time to write such a nice review! It's great to hear about all the use you have been able to get out of our product - it sounds like HubSpot has really helped you organize your contacts and companies! As far as room for improvement - I see that you gave Customer Support 3/5 stars- would you mind elaborating on how Customer Support could be better from your perspective? Are there certain tools you wish you had access to or certain bad experiences you had with support in the past? If you are open to it - we would love to continue the conversation at email provided! Thank you again for the review Ben! XZ Ximena Z. Project Manager Marketing and Advertising Used the software for: 2+ years ### "Great tool, not a short learning curve. " January 23, 2023 4.0 Really good experience, we're going to keep working with HubSpot for a long time Pros Once you learn hoe to use it, it is a great tool for all the marketing you need to do for yourself and if you are an agency for your clients! Cons You really need to have time to learn, and be patience. Naming conventions are really different Review Source VR Verified Reviewer Asistente de cocina Used the software for: 6-12 months ### "Excellent experience, was amazing how I increase my traffic." April 13, 2018 5.0 Benefits have two axes from my perspective, the first is when the benefits are offered to your company and the second is when technical support or recommendations for use: I receive SEO recommendations so that my publications are much more attractive to readers and for the search engines, it allows me to design email campaigns and workflows, in accordance with micontext, adapts and readjusts, and personalizes my experiences with dynamic content. Pros I like the most is that I am a small company and I am new in the marketing area, this tool has allowed me to create, automate, measure and optimize all my online marketing in one place. I've noticed that centralizes and improves the digital marketing management so important when I start a business. Cons I have not had problems, but I would like the free version to last a little longer or that the paid version has a lower cost. Review Source Response from HubSpot April 19, 2018 Hello! Thank you for taking the time to write such a glowing review of our product - I'm incredibly happy to hear that the platform has been so helpful to you as a new marketer! It also sounds like you may have just started a new business and I know how critical marketing can be in the early months so I wish you the best of luck with your endeavor! As far as room for improvement, do you mind telling me exactly what tier of the marketing product you are using (Starter, Basic, Pro, or Enterprise) and exactly what tools you are typically using within the platform? If you are open to continuing the conversation, we would love to hear from you at the email provided! MP Michael P. VP Strategic Growth Hospital & Health Care Used the software for: 2+ years ### "Good all around marketing automation suite" July 27, 2020 5.0 Hubspot has been reliable for us. We use it daily for a whole host of tasks. Their up time is great and support is readily available. Good overall experience. Pros Hubspot captures essential features such as email automation and social media posting along with more complex tasks such as workflows. We have been able to extend the use of this product throughout its lifecycle by deploying it against our ABM/inside sales efforts and importing sales data from SFDC. Cons Like any software, there are always features you would like to see added or use cases that aren't there yet. Their latest Target Accounts feature is a nice upgrade to fuel ABM activities, but falls short at the moment. I'm sure they will continue to enhance that feature. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing HubSpot Marketing Hub Hubspot wrapped together the most essential elements of what we needed and integrates well with a host of other applications. Review Source Cameron E. Marketing Operations Manager Computer Software Used the software for: 2+ years ### "If you want to do marketing automation, you need HubSpot" March 7, 2018 5.0 Peace of mind, easy to automate things so I can focus on bigger strategic projects. Pros HubSpot is great software, as they are always innovating, adding new features, and making things easier for everyone to work with in the tools. The learning curve is fairly easy, automation is simple and straightforward. Email deployment is also great and easy to use. Cons While it has a simple and easy to learn UI, they are constantly changing things and making updates. This is good, but they do their UI updates so hodge-podge that I wish they would be a little more uniform in their design & implementation. Their AB testing could also be more robust - it falls behind most tools. Review Source WF William F. Director of Marketing Computer Software Used the software for: 2+ years ### "All in one Marketing Solution" May 26, 2022 4.0 Overall we enjoy and are quite reliant on Hubspot, even with the difficulties we encounter. The support and CS team definitely go a long way. Pros The support is very good. The email builder is also very good and can be used without the help of a developer. The workflow automations are also very powerful. Cons There is a lot that can be done, making learning the tool and using all of the features to make it the most effective difficult. It can be a bit of a beast and having things set up incorrectly can cause headaches down the road. The social media tool is only so powerful, and we find ourselves needing to do things natively in platform. Review Source Laurie B. Multi-Marketing Consultant/Owner Media Production Used the software for: 2+ years ### "Great experience with the Trials and Free Features. They are a bit PRICEY! But offer excellent EDU!" May 16, 2017 5.0 Many! Including "How To Use Social Media". HubSpot and one other Company taught me how to get over 1400 HQ Twitter Followers in less than 30 days! Excellent Education Programs, with Certifications. I would NOT recommend for the Brand new Newbie/Beginner! More for Advanced Marketers but Beginners that are dedicated can most definitely get much from HubSpot. So as I stated before sending everyone there for the Social Media and Inbound Marketing if nothing else. Pros Excellent Education, Great Support Staff for things you do not understand and tons of tutorials as well. In the full version, it is awesome, actually far more than what one can do within 30 days. But gives you a good idea of what to focus on and where to get started with other similar programs. I recommend all my List Followers, Members etc. to utilize HubSpot as the best starting point! Cons If you can afford Premium Please DO IT! Great EDU on basically any and all subjects. The only real Con is that they are Pricey for Premium membership...do however offer many Free Options. So still worth joining even as only a FREE Member. Review Source AQ Alexandra Q. Consultant Telecommunications Used the software for: 6-12 months ### "Hard to learn, but really good once you do." November 17, 2022 5.0 Overall, it's been a good experience. It's expensive, but not as expensive as other tools. That comes with something to be desired in terms of customization (without the help of Pro Services), but has overall really improved our efforts. Pros The ability to really automate our marketing efforts, easily create landing pages, and track activity per the analytics. It's been a game changer for us in terms of consistently getting info out, tailoring our messaging and adjusting our strategy per what works and what doesn't. Cons It's fairly difficult to learn, especially for our more tenured teammates. And after learning it, it's not as customizable as some other software I've worked with in the past. Review Source VR Verified Reviewer Vice President, Communication Hospital & Health Care Used the software for: 2+ years ### "Transforms Marketing Automation" April 19, 2018 5.0 Pros HubSpot makes marketing automation at a minimum approachable, but most of the time pretty easy to do! Cons Even though it is mostly easy, things can get complicated quickly. Make sure you have a plan in place before building a campaign. Review Source Response from HubSpot April 22, 2018 Hello! Thank you for taking the time to write this review - we really appreciate you giving us your candid feedback! I'm glad you have found the software easy to use for the most part! As far as room for improvement - would you mind providing a couple examples of when things got complicated for you while using the product? Is there anything we could have done to simplify these processes for you? If you are up for it, we'd love to continue the conversation at the email provided. Thank you again for the review! Rocio C. Customer Support Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Perfect for automating your marketing actions" August 26, 2022 5.0 In our company we mainly use the automation of email sending and the publication and interaction in social networks. Pros It allows you to automate your marketing actions based on the CRM and thus make your advertising investments profitable. Cons Payment plans can be a bit pricey for a small business, but it's easy to monetize. Review Source EC Emilee C. Client Relationship Manager Marketing and Advertising Used the software for: 1-2 years ### "One stop shop!" November 3, 2015 5.0 When I was brought on to launch our organization's new business initiatives, it seemed like a very daunting task. We had an outdated list of thousands of contacts, no inbound leads, low website traffic, and no one in my role previously in 20 years of business. I was forced to wear many hats from marketer, business development manager, sales rep, and content developer. HubSpot brought everything I needed to do, under one roof. I am able to create, manage, and track everything I do. And the best part is, that it all talks to each other seamlessly. From my social media posts to our blog notifications to our off landing pages: all the data is compiled in an easy to create and understand report that helps me determine the best way to tweak our marketing to reach our personas and convert our leads into customers. Pros As I mentioned above, everything is in one place. For someone like me, this is a HUGE time saver. Another benefit I would say is exclusive to HubSpot is their awesome staff and support. The tools they produce are never stagnant. There are changes, updates, and improvements DAILY to each aspect of the software. It is continuously improving to work the way I need or want it to. They listen to and value the ideas of their users. I feel like feedback I leave when I find bugs or have issues completing a task, is immediately heard and addressed. Cons As is the case with any true inbound/content marketing software, you HAVE to spend the time pouring into it to see a return. If you don't take the time to learn best practices, the latest strategies, and the different functions of the tool, you will not see the return you expect from the software. Put the time in to learn, post, and publish constantly, and you won't be disappointed. Review Source Nick S. President Sports Used the software for: 2+ years ### "An Agency & Small Business Must Have" February 25, 2019 5.0 Overall, would recommend to everyone. IF you can afford the software, it's the perfect all in one tool. You still need to be a good marketer, but this will just make it easier. Pros It's an all in one marketing solution. I've personally used it on 10+ client sites to handle all email automation, social media posting, forms, landing pages and so much more. Their automation tools, rules setup is extremely simple. Not in a bad way, simple in that the average user can understand it. Cons The cost of the software can be prohibitive for a small company. They also require a year subscription (last I knew), which can be a turnoff to some. The automation software itself is fantastic. Review Source AP Abhisek P. Associate Director Computer Software Used the software for: 1-2 years ### "Your marketing friend for all your automation and lead gen needs" October 21, 2022 5.0 Great experience so far and it has made our job easier to track which leads and contacts are engaged with us Pros From a marketing standpoint, this is the best tool in market that helps define and build and identify and track customer journey Cons The pricing is based on no. of contacts and that gives us less space to widen the database Review Source VR Verified Reviewer Freelancer Writing and Editing Used the software for: 6-12 months ### "HubSpot Makes the Marketing Grade" February 18, 2021 4.0 Overall after getting past the initial setup delays and learning curve to setup, HubSpot comes out with far more value than any real drawback. It offers a great array of tools that are build on a solid core Platform has a fair cost with exceptional support and community. That being said it is a working example of a True CRM system designed and proven to work. I give this Software for its usefulness and productivity. Pros With Marketing Hub, all your showcasing apparatuses and information are on one simple to-utilize, incredible stage. You'll save significant time and get all the settings you require to give a customized experience that draws in and changes over the correct clients to scale. Furthermore, advertisers can keep information at the focal point of all that they do, on the grounds that Marketing Hub is functions as a component of the HubSpot CRM Interface. When utilizing the full CRM stage, advertisers can accomplish unrivaled arrangement with deals to demonstrate ROI and approved ventures. Cons It requires some speculation and planning to get the published community set up suitably. The marketing/Ad setup too longer. But the online database info gave us a running head toward starting promptly. In any case, the planning helped us with building upward trends to achieve our desired results. Review Source PA Paola A. Team Leader Hospitality Used the software for: 6-12 months ### "Solution all in one!" July 18, 2023 5.0 In general, I could describe an excellent experience with this software, it is quite intuitive and practical for daily use by companies. Pros I think that I really love everything about HubSpot, it's a CRM that even in its free version allows you to do a lot of things that other CRMs don't, such as being able to access the API and modify or consult data in real time, you It allows you to track your customers and at all times know their steps. Cons Within the experience and dream that I have given this tool, I think that I have not really noticed any shortcoming or opportunity for improvement. The truth is that it is quite complete and safe for all types of companies. Review Source VR Verified Reviewer Process Analyst Airlines/Aviation Used the software for: 1-2 years ### "Nice tool with effective features" March 26, 2019 5.0 Our marketing campaigns changed entirely when we started using HubSpot. We were able to push a lot more campaigns and specialize the lists so that we could truly target our audience. It's also great to incorporate their forms on a website and whoever signs up for whatever kind of magnet (like an ebook or newsletter subscription) is automatically put into a specialized stream of communication. It's a really effective resource, especially if you like a "set it and forget it" system. Pros HubSpot is generally easy to use and pretty intuitive. There are some advanced features that take some time to get to know, but overall, my team was able to learn the system pretty quickly. It's also very reliable, so if we set up an automation, we can trust that it will happen every time; we've had other products disconnect or fail to push an automation sometimes, so HubSpot's reliability has been refreshing. Cons It's a little pricey for our needs. We're a small business, so we don't have a lot of campaigns running at once. Overall, it's a realistic and fair price point, but for a small business or a business with limited needs, it might not be worth the cost since there are cheaper options out there. But really, the features and functions are highly useful, so it's worth it if you use those. Review Source CW Cedrick W. Manager Media Production Used the software for: 6-12 months ### " Easiest and the best CRM tool ever. I'm so addicted to it. A must tool for business." May 23, 2023 5.0 Has many operations to help in CRM and very easy to use. I'm addicted. Pros HubSpot has a variety of tools that enables the user to cover a myriad of helpful operations. From helping with the right format of emails, helping in email campaigns on products, managing the contact lists, analyzing data and the part I like most, social media management.Also the fact that you create your account for free is a big benefit especially to the beginners. Having all these operations, HubSpot is still very easy to use. Cons Not so much, only that the pricing might be a little bit expensive compared to other CRM tools but its worth it. Review Source VR Verified Reviewer Life coach coordinator Hospital & Health Care Used the software for: 1-2 years ### "IPsec network " April 14, 2024 5.0 Partitioning and refinement in structure of code blocks and embedded js vue Pros Work log automation control divestitures Cons Client server session initiation protocol Review Source FF Fathy F. Fullstack and designer Banking Used the software for: 1-2 years ### "A very good product for marketing " June 25, 2022 4.0 Was goodwill Pros I like the feature and it’s dryly tips about marketing Cons What I did like the least is newsletter that talk about small strategies Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub Interesting Review Source JR John R. Director Management Consulting Used the software for: 2+ years ### "Not Worth It" September 23, 2020 3.0 Overall I found it good in the beginning as I grew my business but very soon I hit their soft cap in which I needed the extra tools but wasn't turning over enough to justify paying for them. There are much better tools out there for growing businesses and I feel that Hubspot needs to be more honest in its marketing, this isn't useful for business with starter turnover. Pros It is well supported, meaning that there are lots of online resources to help users find the information that they need. Cons Price - There is no middle ground. It is suitable only for small agencies with very limited marketing needs or huge agencies that have the budget for the extra features. Integrations - You need to budget in extra for the integrations using Zapier. This is a hidden cost and they should be more upfront about this because Zapier can become very expensive. Reason for choosing HubSpot Marketing Hub The initial proce, however, it proved to be a false economy because the cost for the really useful tools are beyond the budget of a small starter agency. Review Source TT Tom T. Technical Solutions Lead Marketing and Advertising Used the software for: 2+ years ### "Best marketing software available." January 6, 2022 5.0 Pros This offers a heap of tools and different software within one software. This is utilised every day within out company for automation, campaign management, customer management and email marketing. Cons Some of the good features are only available on top tiers, but that's to be expected! Review Source IF Inés F. Administrativo Accounting Used the software for: 6-12 months ### "Hubspot durante la pandemia" June 3, 2023 5.0 Buena experiencia, se aprende mucho. Pros Los correos electrónicos son un medio de comunicación que no va a pasar nunca de moda. Cons No tengo que decir que algo no me haya gustado de la aplicación Review Source Muhammed Ö. Founder Apparel & Fashion Used the software for: I used a free trial ### "Hubspot thin" March 28, 2024 5.0 Hubspot marketing application is about e-mail marketing, and I liked the post planning, but as I said, the page could be a little more modern. Pros I loved the post scheduling, auto-publishing, and email marketing Cons In my opinion, the Hubspot application should be used in a more modern way. Review Source Elyse F. Travel Consultant Used the software for: Less than 6 months ### "Fairly new to the product, but so far so good" June 25, 2018 5.0 Have had the abilty to keep client files in order and up to date. Changed the way I am doing business with different travel partners. I have been able to keep better control over what material I am sending to partners and potential new cuistomers Pros I like that all my team members can see the different conversations and add their own perspective. We are a fairly new business and have grown by leaps and bounds in the last year. Over the few months we have been using HubSpot, it has allowed all of my co-workers to not only get to know each others strengths, but allowed us to reach out and support each other. Its an easy product use and understand , the support from the company has been good for us so far. When we have questions or run into an issue we can't assist each other with while using the Hubspot platform they have been attended to and fixed in a quick and efficent manor. I have used other programs that it has taken days for someone to get back. Cons Limited features on the free version. We have the premium version and its been great. The only thing that I get worried about at times is the formatting of emails. Sometimes the system gets a bit quirky and wont allow me to see the formatting of what I am sending. Thankfully this isn't something that happens often because I can email myself first and fix it if I need to Review Source VR Verified Reviewer Merchant Success Manager Internet Used the software for: 1-2 years ### "I use this mostly for organizational purposes within my company, and it's a very effective tool." December 14, 2017 5.0 It's a very powerful tool for internal management and organization of our contact points with other companies. Pros The ability to log calls, emails, and different points of contact with hundreds of different entries. For instance, I have a call with Company A: I can write notes and log this under Company A's file within HubSpot. Then, I email Company B: HubSpot is synchronized with my email client, so the email automatically is logged within HubSpot. Very effective. Cons There is, somewhat seldom, some bugginess that I've encountered. Weird and wonky things have happened in the text editor when I'm trying to bold, italic, or underline stuff. However, I haven't really used HubSpot to the extent that I'd be able to say anything else bad about it. It's been a powerful, consistent, and effective tool. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.