# Page 47 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 47 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 47 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1151-1175 of 6230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FB Foster B. Trainer/Consultant E-Learning Used the software for: 2+ years ### "Great Email Marketing " October 17, 2019 5.0 Overall experience with the has been very very positive. There has been no issues that have come up and it is very simple to use and navigate. Pros The email marketing tools in HubSpot is very simple and intuitive. They have a very easy platform to navigate and great resources to help you create great emails. The email analytics are very simple and straightforward and provide great detailed information. Cons There are no cons that I have come up with using me HubSpot email marketing tool. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Was using the free HubSpot CRM and email marketing tool was part of the free CRM. Once the switch was made to HubSpot it was clear that the email marketing was way easier than MailChimp and better in a lot of ways. Review Source VR Verified Reviewer AE Financial Services Used the software for: Less than 6 months ### "Makes the Most of What You Have" March 28, 2024 4.0 Very positive and not frustrating at all. Pros is a decently good product, full of features and multiple ways to promote your marketing campaigns. I do enjoy the ease of use, the customer support, and the fresh clean software. Cons I think there could be some more functionality in , and I think for the price I should be able to track more integrations Review Source Wayne S. Owner Food Production Used the software for: 2+ years ### "Great Way to keep track of emails" January 24, 2020 4.0 My over all experience has been a good one, it allows me to keep up with emails sent to clients and customers. Pros I love that you can send files and emails and have the ability to keep track of them and when they are opened. Now you no longer have to wonder if that email that was sent was actually opened. Great time saver Cons The one thing that i liked the least about the software was that when one email was sent to more than one recipient it does not show you who actually opened it, it will just show that it was opened by someone and the times. Review Source VR Verified Reviewer Beauty Studio Coordinator Retail Used the software for: 2+ years ### "The benchmark for marketing applications." March 13, 2018 5.0 Easy to use, straightforward and intuitive. HubSpot is how we manage all of our marketing campaigns whether inbound or outbound. Pros HubSpot has really redefined marketing software. The contact management, workflows and email campaign management is what we use most often. Our website is hosted within HubSpot and we can make changes easily and quickly despite having no experience or knowledge of code. Cons Our engineering team doesn't like the limitations of HubSpot for website creation. You are very limited in FTP access and administrator privileges. Review Source VR Verified Reviewer Manager, Product Marketing Computer Software Used the software for: 1-2 years ### "Looks nice, has great marketing but features falls short for data-driven programmatic marketers" December 10, 2018 3.0 Pros I loved that it was easy for our designer to use, he was able to create beautiful templates that worked well in so many different email clients very easily. It was pretty easy to navigate creating and sending emails, you had a nice simple modern interface that walks you through each step. I liked the ease of use and UX. Cons Unfortunately, creating programmatic campaigns to track things and clone them was very difficult. You can't just clone a whole set of steps whenever you create a campaign, you have to create them all individually and reset everything. I am used to programs like Marketo where you can just clone a whole set of values. This makes tracking way easier. Review Source JE Jonathan E. VP of Sales Computer Software Used the software for: 2+ years ### "Hubspot: still one of the best solutions on the market" July 3, 2023 4.0 Overall the experience is very good as long as you have administrators to help run the application Pros It's a full martech solution and gives you full viewership and ownership from lead generation to funnel management Cons Because it can be customized it needs support or an expert admin to modify and make key reporting Review Source VR Verified Reviewer VP Non-Profit Organization Management Used the software for: 6-12 months ### "All in one marketing platform" November 14, 2023 5.0 Pros We really liked the ability to easily create landing pages and integrate email and social marketing into them. It is also easy to create and manage lists in the platform. Cons There's nothing specific that we disliked, however, there could be more templates and design elements added to the landing page creation portal. Review Source Jeff M. Search Happiness Optimizer Human Resources Used the software for: 2+ years ### "Hubspot - It's Getting There but Know Your Goals" February 13, 2019 4.0 Overall I find value in HS - they have worked out a lot of the feature creep and focus on the main tools that drive success but it can get pricey. A lot of what they offer can be found as separate free tools. Not for small businesses - this is a little too much for those needs. Pros Some automations work great - email function, look book tracking, distribution of follow up emails to a a targeted customer segment, and no need to know coding. It takes a little bit but the UI has been getting better and growing its intuitiveness for usability. Cons Can be pricey especially if your plan is ruled by the number of leads. If those leads are dead make sure to scrub your database. No A/B testing either unless you go for the pricier plan- this should be an included feature at the low pricing level in my opinion - it would help them drive more client engagement and thus more use and value. Ongoing support is great, but...... its costly Review Source HSG Higor Samuel G. Autonomous Works Computer Software Used the software for: 1-2 years ### "Good software for managing customers" August 15, 2020 5.0 I've been using the Hubspot for almost two years, and I like it a lot. I control the customers, the conversations I had with them, I use the reminder tools a lot, to follow them and I do a lot of reports through the system itself. Pros Hubspot is very useful when creating tasks, sub-tasks, reminders and many other things. You can manage all customers, know where action is needed to improve performance. The software makes it possible to do all this because it has many tools. It is possible to follow up with certain customers, with specific reminders. It is possible to make reports, conversion rates. Another very interesting thing is the fact that you can customize the software workspace, creating a fully customized workplace according to the area of ​​operation. I've been using it for almost two years and I like it a lot. Cons Some commands, or filters have some flaws at times, which is necessary to load the page again, this is uncomfortable sometimes. The software is not as intuitive, although it is somewhat simple to organize. Review Source Deepak R. PHP Developer Marketing and Advertising Used the software for: 1-2 years ### "Hubspot is perfect marketing and leads management platform" January 5, 2020 5.0 My experience with the hubspot is brilliant. Its a good management and marketing tool. Easy management of generated leads. Nice marketing tool. Pros The thing i like most about Hub spot is, its ease to integrate the Hub Spot to any website to collect the data to Hub Spot platform. I am a web developer and i am quit impressed the Hub Spot CRM and its easy to user features. Hub spot also provides many functions and plugins to collect the leads and other data to its database. Also, one more feature of Hub spot is its trial version. Which helps users to understand the hub spot. Cons I don't think there is any cons of Hub spot. But, as compared to other CRM, its plans are bit costlier but they are worth according to hub spot features. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Marketing Hub I have chosen the Hub spot over these CRM, because of its features which differentiate it from all other tools. Review Source Alyssa J. Marketing Manager Renewables & Environment Used the software for: 2+ years ### "One-stop Shop" March 26, 2019 5.0 Pros I've been using HubSpot for about 3 years now, both on the agency side and the client side. I love how everything is all in one place - publishing tools, social media, ads, email, automation, client segmentation, etc. I also run a site via Wordpress and hate how I have to utilize different products to achieve the same result as HubSpot. I also really enjoy having access to a Customer Success Manager because as a one person marketing team, it's great to have someone to bounce ideas off of. Additionally, I love all of the different integrations that work with HubSpot because it ties everything into one simple platform. Cons If you aren't a coder and need to change up a template, it isn't exactly user-friendly. Most of the site is plug-and-play with modules, but sometimes you need to tweak an email template or a page layout, and that isn't always the easiest. Review Source Firoz K. Digital marketing manager Marketing and Advertising Used the software for: 6-12 months ### "Capture your leads in real time with HubSpot Marketing Hub " January 20, 2023 4.0 Pros I recently switched to and I'm so glad I did! It's a great CRM that has helped me manage my leads effectively. The tracking feature is especially helpful as it allows me to keep track of lead activity, create custom lead segments, and analyze lead data. Cons I'm really impressed with the features it offers. It's easy to use and has a lot of integrations that make my job easier. The only issue I have is that there are times when I need to integrate with a specific tool or service that isn't currently available. Other than that, it's an amazing product! Review Source VR Verified Reviewer Content & Digital Marketing Manager Restaurants Used the software for: 1-2 years ### "Centralized, One-Stop Shop. Can Be expensive For Smaller Businesses, Though" July 24, 2018 4.0 Pros The user interface is easy to navigate and their training is helpful. Support is usually top-notch, as well. HubSpot makes it easy to set-up workflows and lists, create emails, and develop forms . We use a WordPress site and embed HubSpot features with no problems. Cons The integration with Salesforce isn't always perfect - using the two together has presented a few headaches. The glitches have been major, but it could be much smoother. The landing page builder is clunky. It's still not drag-and-drop like many other builders out there, which is a little surprising. It's also expensive, and continues to cost more as you generate more contacts (a double-edged sword). Review Source VR Verified Reviewer CRM Consultant Information Technology and Services Used the software for: 2+ years ### "Great tool, but quite pricey." June 15, 2023 4.0 Pros The Marketing Hub is a fantastic tool that allows you one simple place to manage and monitor your marketing. Cons The Starter version of the Marketing Hub is quite limited and the cost jump between the Starter and Professional is astronomical! This is a great Enterprise solution but I would say is not for SMBs. Review Source SH Sri H. UI Developer Hospital & Health Care Used the software for: 2+ years ### "Overall I would choose HubSpot again if I had the chance" January 14, 2020 5.0 We use HubSpot for its marketing/CMS features as well as its CRM features. It does a great job managing everything from one platform and its easy to use. Pros HubSpot has a good interface design that is above average. It's easy to manage CMS content and configure workflows for approval and publishing controls. Performance tracking for published content is intuitive in HubSpot and it's easy to make adjustments to campaigns as needed. Cons Some of the CRM navigation isn't so intuitive but its still easy enough to find what I'm looking for. We considered adding the service hub feature but it doesn't seem as easy to customize. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We wanted a better platform with more security. Wordpress didn't have the features we were looking for. Review Source RW Ryan W. Co-Founder Marketing and Advertising Used the software for: 2+ years ### "Great platform, but comes at a price" April 7, 2024 4.0 Pros Hubspot truly is an all-in-one platform for marketing. I've been able to use and implement Hubspot at various organizations through my career and it's always been a generally positive experience. Cons The biggest con to Hubspot is it's pricing structure. I often find that early stage companies go with Hubspot because it's one of the most popular options, but I've always helped transition startups off of Hubspot when it ultimately becomes too expensive for them. Review Source VR Verified Reviewer Manager of Account Marketing Hospital & Health Care Used the software for: 2+ years ### "Best marketing automation software" October 29, 2018 5.0 I really enjoy the website portion of HubSpot. It's easy and conversions easily flow. Pros HubSpot is probably the most user-friendly marketing automation software I have used. It's very intuitive and their new chat option for support has come in incredibly helpful when I can't wait 24 hours for an email response or want to call in. Cons There are certain glitches I've seen while syncing with Salesforce. We have a very robust Salesforce database with lots of different records and it's hard to separate those types of records into HubSpot. Review Source KM Kiran M. Freelance Marketing and Advertising Used the software for: 2+ years ### "All in one Marketing solution tool" September 22, 2023 5.0 Best CRM I know. Very User-Friendly and simple to use. All the services are excellent. Pros HubSpot is the best lead management tool that provides almost all of any company's solutions. The workflow and automatic email marketing services are best. Management of lists and integration with other software is really smooth. This is the best CRM I know. Cons There is nothing much that I came across while using the HubSpot tool and its services. There is no drawbacks. Review Source TM Tshepo M. Freelancer Marketing and Advertising Used the software for: 2+ years ### "HubSpot Marketing Automation" January 31, 2021 5.0 Overall it's a must have even at the free level because it makes life very easy and keeping track of your efforts is effortless. The price points going further up the payment plan ladder are a bit steep but as your business grows and you start making a bit more then they make a lot of sense. Pros I firstly like how it integrates with sales and support in the CRM, the snap shot view is also great as you have a birds eye view of your activities. The email feature is also great for tracking sends, opens and click throughs especially when sending documents that reside in the CRM, it kind of takes care of the "I was wondering if you had a chance to look at the document that I sent". Cons First time use is not so user-friendly, not the "Hit the ground running" kind of setup, you really have to get to know your way around and the cost for the full access plan is not so kind to the pocket. Review Source Arun C D. Managing Director Information Technology and Services Used the software for: 1-2 years ### "Easy to use Integrated Platform for Demand & Lead Generation" June 18, 2016 5.0 HubSpot is an easy to use integrated platform to streamline your marketing, CRM & sales processes. Before our HubSpot adoption about 2 years ago, our site was built with Wordpress & a couple of add-ons, multiple social media channels managed individually, keyword researched with Google, CRM with Zoho, email marketing with MailChimp & a several Excel sheets for reporting. It became a challenge to sustain our talent on multiple platforms, transfer data between these channels, reconcile them and make our decisions more pro-actively. That solution stack just started to give way. HubSpot makes it easy for us to get to know about Inbound Marketing & Sales, their solutions through selected free tools and free trials, their blogs and the fabulous Academy. HubSpot is difficult to ignore when it comes to marketing automation. HubSpot solutions are easy to learn, easy to use and their support crew is very responsive. Pros 1\. Sufficient features & functions for us to plan, execute and monitor all of our demand & lead gen activities the inbound way 2. Easy to use browser & mobile apps 3. Excellent Academy of training resources 4. Useful content published in their blogs & social media channels 5. Friendly support team Cons None really. But how can it be? Review Source AJ Ahijah J. Project Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Keeps a lot of stats" July 25, 2022 4.0 Pros I like how it was able to capture a lot of data. It tracks your email marketing numbers, easy to use templates, tracks you call times etc. Cons If you have never used a CRM software, I feel as if its a bit of a learning curve to understand all of what Hubspot is capable of. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) New job. Review Source PF Paul F. Data / CRM Manager Computer Software Used the software for: 2+ years ### "Le meilleur outil du marché" January 20, 2023 5.0 Pros Prise en main facile, très peu de barrières à l'entrée pour l'utilisation, compréhensible par les équipes commerciales, beaucoup d'évolutions et de mises à jour pertinentes ! Cons Si l'on n'utilise pas les principes marketing natifs du logiciel, les customiser n'est pas chose facile. Review Source Craig J. Digital Strategist Banking Used the software for: 2+ years ### "Easy to use - Robust Platform" September 16, 2016 4.0 Have been using Hubspot for over 2 years. The platform is intuitive and easy to onboard. Previously used Act-On. Main use is lead nurturing and email system and segmenting database. Reporting tools are easy to get to divisional leaders. Pros The software is robust for everyday lead nurturing. Forms and Landing Pages are easy to set up and update. Smart Forms allows for deeper information. Exporting lists and setting up multiple criteria for lists is easy for the entire team to learn and implement. Cons Learning curve with learning forms and setting up workflows. Review Source EC Emily C. Marketing exec Marketing and Advertising Used the software for: Less than 6 months ### "HubSpot review from an Inbound Marketer" November 23, 2016 5.0 I am an inbound marketing exec who uses HubSpot on a daily basis. The company I work for, Strategic IC, is a B2B digital marketing agency that helps clients generate qualified leads via inbound marketing and sales, social media and open source web development. We are a Gold Certified HubSpot partner and therefore also promote the use of HubSpot to our own clients. We use HubSpot to run various different Inbound campaigns, and create lots of landing pages and CTAs through HubSpot. HubSpot is used throughout the whole of the company and is a very easy and intelligent tool to use. We and also our clients that have bought HubSpot have experienced good results from using the tools it provides. HubSpot includes lots of training and certifications so it can be used if you're a beginner and also if you're a really experienced marketer as well. It provides really good resource for teams that want to write content such as blogs, eBooks etc., send out personalised emails and other tasks all on the same user platform. HubSpot is also very helpful with data analysis and measuring all different types of metrics - the dashboard provides good visuals and graphs to help understand progress. Pros Online training academy and certifications - Provide step-by-step videos/classes to help you implement what you want to achieve. In depth analytics and data collection. In depth customer timeline that tracks every communication you exchange. Cons In order to pass some certifications, you have to submit a practical assessment. This can often take a while to be graded and returned to you. Some modules remain locked until you have received the practicum back, causing delays in getting certified. Add-ons through HubSpot are expensive, some clients do not want to pay out for these extras. Links sometimes break on blog posts. Review Source VR Verified Reviewer Customer Success Manager Used the software for: 6-12 months ### "Extremely feature-rich, helps automate things that would otherwise be impossible" April 16, 2018 5.0 Pros Hubspot's email workflows help me automate my reachouts to both leads and customers. The CRM is useful and easy to update. It plugs into the other tools I use. I'm a big fan. Cons There's so many features that I'm certain I'm not using the full capabilities of the software. They've got good resources to learn what you need to know, but some of it's not the most intuitive. Review Source Response from HubSpot April 20, 2018 Hello! Thank you for taking the time to write this review - it's great to hear that our automation tools have helped you work more effectively while saving time! As far as room for improvement - are there any tools or resources we could provide that you think would help you get the full use out of our product? In addition, would you mind pointing to parts of the tool/training that do not seem quite intuitive and how so? If you are open to continuing the conversation we would love to hear from you at the provided email address! Thank you again for the review! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.