# Page 48 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 48 - Is HubSpot Marketing Hub the right Email Marketing solution for you? Explore 6230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 48 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1176-1200 of 6230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alissa G. Director of Marketing Insurance Used the software for: 2+ years ### "Comprehensive Marketing Automation: It's my right hand" June 27, 2017 5.0 Pros It offers everything you need to manage your marketing from email to lead gen, SEO, blogging, reporting, and social management. It's easy to use, support is fantastic and the HubSpot team works hard to make you successful. Cons The stock landing pages are nothing dazzling and the swankier ones you can purchase are not tremendously user-friendly. If you have developer support in-house who can tweak them, this inst an issue but if you have a small marketing team, the landing page options are a little limited. Review Source Chris A. Director of Market Development Information Technology and Services Used the software for: 6-12 months ### "Feature-packed but expensive" December 9, 2020 4.0 It does a lot really well, but you definitely pay for it. I love the customer service and the ease of use overall, but some features could be improved. Pros Lots of features and options for sending marketing emails, tracking opens and other contact activities, and customer service is amazing. Being able to contact them via chat instantly has been so helpful and key to success. Cons Still some limitations in sequencing that I wish would be improved, for instance being able to "loop" a contact in a stage of an email sequence so that a certain action happens after a previous action occurs. Also some other UX issues with email sequencing could be improved. Email design is still rudimentary, but about the same as everyone else. Reason for choosing HubSpot Marketing Hub We've been with Hubspot since the beginning Review Source VR Verified Reviewer Project interface manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Useful if paired with Salesforce but not crucial for success" January 5, 2024 3.0 Overall I would say this can be an effective tool, but not crucial. Pros The interface with Salesforce and the lead generation Cons It’s not a simple tool to use. The launching of this tool was not easy internally. Review Source LC Laura C. Product Specialist - Account manager Construction Used the software for: 6-12 months ### "Great tool" December 11, 2023 5.0 Pros Very user friendly platform and allows me to capture the data I need in a quick and easy way Cons Only administrators can export to excel and this is quote critical to my role Review Source VR Verified Reviewer Sócia Retail Used the software for: 2+ years ### "Uma ótima ferramenta para gestão de empresas" August 7, 2023 5.0 Pros Quando utilizava o Hubspot, sentia que era um site muito prático e útil para todas as funcionalidades que eu necessitava. Cons Não há nada que eu não tivesse gostado, o Hubspot atendeu todas as minhas expectativas Review Source Ashley J. Inbound Marketing Manager Computer Software Used the software for: 2+ years ### "Comprehensive Marketing Automation Toolset" November 20, 2018 5.0 We use hubspot to automate our sales and marketing lifecycles. The email and landing page tools have evolved into a refined, easy-to-use product. Automation is easy to build and to teach inexperienced team members how to navigate. Pros This is an incredibly robust toolset for B2B marketing automation. It's easy to use and new features are continually developing. Customer Support is A++ Cons Analytics and custom reporting tools are improving and evolving, but it would be nice to have new features tied to reporting as soon as they roll out instead of 6 months later. Review Source VR Verified Reviewer Director of HomeBuilders Non-Profit Organization Management Used the software for: 1-2 years ### "Best solution for CRM" September 17, 2019 5.0 We were looking for a CRM solution for our non- profit organization that fit our budget but had professional features. The price (free) to start was right so we gave HubSpot a try. We were pleasantly surprised by how easy it was to use and onboard our staff. We are still not using it to its full potential since there are new features coming out all of the time. They have been great to work with helping us customize the product to our needs. Pros The customer service from HubSpot is excellent. They helped us with customization. The price is excellent for the features and there is room to add things like marketing solutions as well. Cons The only downside is the price per user but that is only because we are a non-profit and our goal is volunteers and not sales. Review Source VR Verified Reviewer Director of Digital Marketing Retail Used the software for: 2+ years ### "Always new features, but always plenty to keep up to speed on " November 28, 2018 4.0 Needed to move beyond Mailchimp to a more robust, true Marketing Automation platform but without a long-term commitment and absurdly high implementation cost. Pros The UX is much cleaner than any Salesforce or Marketo or Constant Contact product. Always improvements and new features, great chat support and ticket system. Cons Downside to new features is they add them constantly vs. in timed releases like say the Salesforce platform, so you feel like you always need to learn something new even when you've used the platform for a number of years. Review Source AC Ana C. Head de Operações Marketing and Advertising Used the software for: 6-12 months ### "Um bom software all in one" October 25, 2022 4.0 Pros Utilizo o hubspot a cerca de 1 ano, e os resultados vem sendo bastante positivos, principalmente pelo nível de detalhamento dos reports. Tenho uma análise completa de dados desde entrada e captação do lead através da criação de landing pages que é possivel na plataforma, até a análise de fluxos de email e CRM. É uma ferramenta completa de marketing e vendas, claro na versão completa.É possível integrar com outras plataformas através de API nativa, trocamos um concorrente pelo huspot, sem arrependimentos. Cons É uma ferramenta bem cara por ser em dólar, esse é o único ponto contra. Review Source MF Mauricio F. Director Online Media Used the software for: 1-2 years ### "An all-in-one digital marketing platform" March 5, 2022 5.0 A pleasurable experience. No problems using the software, management and tracking tools work really well. Pros Easy to use, activities-based marketing platform. Powerful contact management. Email marketing with great delivery subscription management. Easy to create landing pages and lead generation forms. Cons While it can be a bit expensive it can pay for itself if effectively used. Review Source VR Verified Reviewer Owner Music Used the software for: 2+ years ### "Good service, lots of features" December 2, 2021 4.0 Pros I love the CRM and integration of Facebook marketing campaigns. Cons It would be nice if you could group contacts in the CRM Review Source JH Jeff H. Director of Marketing Wholesale Used the software for: 2+ years ### "Comments" October 7, 2019 5.0 Exceptional. Great product matched up with excellent service. We will be partners for a long time. Pros The flexibility and ease of use. HubSpot does a great job offering many API connections and add-ons. It's a fairly intuitive platform, as well. Cons The amount of updates and changes can break something that was never an issue before. We use a lot of templates and tweak them. In doing so, we test a few times a year to ensure functionality and appearance are OK. Sometimes a code will get buggered up or the template we commonly use has a slight variation. Nothing major but if I had a complaint - that would be it. Reason for choosing HubSpot Marketing Hub The salesperson did a great job selling the product and services. The product is very customizable and allows for great flexibility. The Sales Team's promises were backed up with actual results - not many companies can say that today, unfortunately. Review Source LW Luke W. Head of Marketing Sports Used the software for: Less than 6 months ### "Great product, once implemented" July 14, 2023 5.0 So far it's been great, will be better once everything is up and set up properly. Pros Tons of features, tons of functionality, tons of opportunities to leverage to drive growth. Cons Difficult to get started, so many options it can be overwhelming at times. Don't always know where to start or how best to implement and support team is good but not ALWAYS available. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Wanted all-in-one functionality and more features. Review Source Sayan B. Proprietor Computer Hardware Used the software for: 6-12 months ### "Handy with its WordPress plugin" October 26, 2023 4.0 For our websites built with WordPress, HubSpot acts as a CRM along with email marketing software (Moosend) we use. We use CRM for embedding live chat buttons, forms on our websites. Moosend does not have forms and live chat button feature. Leads generated through live chat button and forms are vital in our email marketing endeavors. Pros For our websites built with open source WordPress, we find HubSpot plugin handy. It actually helps us take marketing to the next level. Armed with forms and live chat button, HubSpot integrates with Moosend email marketing software through Zapier. Cons Hubspot is a powerful marketing tool, and right now, I do not have any dislike. Review Source SB Sam B. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "BestMarTech" November 10, 2022 5.0 Love it! Pros I've used various different platforms in my career but find Hubspot to be the best in terms of ease of use, breadth of capability and continual improvement Cons Always room for improvement when it comes to synchs Switched from [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Moved companies Review Source VR Verified Reviewer Marketing and Communication Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Wonderful product, you can't go wrong" July 9, 2019 5.0 We are able to communicate with our donors and clients so well through HubSpot, it's vastly improved how we work over the last few years. Pros I love how simple it is to use, and how it combines so many features so well. We can also integrate HubSpot with some of our other systems, such as Salesforce, which helps us track contacts and test new performance ideas. Cons Occasionally, they make a change and don't explain why. For example, recently the numbers in our social media tracking changed, shrinking our numbers by a few thousand. They explained the new number to be more accurate but I'd been checking the numbers multiple times a month for a year previously and all seemed accurate. Review Source VR Verified Reviewer Marketing Manager Accounting Used the software for: 6-12 months ### "Great for social media management, slow to implement" April 7, 2022 5.0 Great product that just takes longer than you'd think to set up. Pros We love how easy it is to monitor social media conversations and schedule posts. It's simple to duplicate posts among our different social media platforms quickly. Cons It was very slow to implement and I was not impressed with Hubspot onboarding. I wish I could get social media monitoring alerts via email in realtime. Switched from [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) We wanted a more sophisticated tool that tied into our email management software. Review Source eS emma S. telesales manager E-Learning Used the software for: 2+ years ### "Easy to use, quick and simple navigation" June 30, 2023 5.0 Great, happy to use it Pros amount of info it give on the prospects/ leads Cons report filtering can be complex, can be hard to lig in sometimes Review Source VR Verified Reviewer Social Media Evaluator Used the software for: 6-12 months ### "It basically does everything that you ask for" April 13, 2018 4.0 Saving a lot of time with the great automation system Pros It has some fantastic features, especially the automation. I love the fact that it tracks the emails Cons It can get really confusing at times. It took long frustrating hours attempting to work with this software. It was definitely not simple. Review Source Response from HubSpot April 19, 2018 Hello! Thank you for taking the time to write this review - sounds like HubSpot's email and automation tools have been particularly helpful in your marketing efforts. As far as your experience with the product being confusing and hard to get up and running on - is there anything that we could have done to make this process easier or faster for you? When you are feeling overwhelmed by a certain tool or do not fully understand a process do you find yourself calling or emailing support for clarification? If so, has this helped you in the past? I would love to hear more from you at the email address provided if you are interested! Thank you again for the review. VR Verified Reviewer Marketing Director Human Resources Used the software for: 2+ years ### "All in one marketing tool, I've been using it for more that two years and I totally recommend it." April 7, 2018 5.0 We are a small marketing team and this software has helped us deliver very successful lead generation campaigns and results. Pros The knowledge base, the tutorials and Hubspot academy all of them are of great help during the deployment of your campaigns. You get to have landing pages, blogs, CTAs, forms, tracking codes, and all you need for your marketing strategy to work. Cons Pricing is high, and it will rise according to the success of your campaigns, with more contacts on your database, you'll need to upgrade to a bigger plan. Review Source Daisy C. Research & Sales Manager Used the software for: 1-2 years ### "Good tool, I had a great experience" April 15, 2018 4.0 Pros With Hubspot I can reach my list of prospects very fast. This helps me to segment in a very easy way which is very useful. Cons It is very expensive and with a platform contract for a very short time. Maybe if you're starting it's not very profitable Review Source Response from HubSpot April 19, 2018 Hello Daisy! Thank you for writing this review - we appreciate you taking the time out of your day to give us your candid feedback! I'm glad to hear that the software has been helpful in reaching and managing your prospects! As far as room for improvement - have you find that your investment in HubSpot has paid off over time? In which ways have you measured and proven this? If you are open to continuing the conversation we would love to hear from you at the email provided! Thank you again for the review! AS Atmaj S. Admin Manager E-Learning Used the software for: I used a free trial ### "Perfect solution for all your marketing needs" May 10, 2022 4.0 Pros helps one to work on important things as it takes take of the less important tasks effortlessly. Big fan of their support system. Sharing of ownership is an indeed useful feature. Cons Flexibility of contracts needs to be really looked. Reporting is also limited. It would be better if we can alter the templates Alternatives considered [Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/) Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Wanted to try other platforms as well. Review Source KS Karo S. VP of Marketing Information Technology and Services Used the software for: 2+ years ### "A Life-saver for small marketing teams with big to-do lists" January 17, 2023 5.0 I've used HubSpot for many years and at several companies, and it's always the first platform I recommend for a new startup. Pros I love having a one-stop-shop for everything I have to keep track of as a marketer, rather than trying to deploy and manage multiple tools. The documentation, support, and resources available are exhaustive and top notch. Cons It's very user friendly, but sometimes it feels to restrictive with unexpected limitations, but nothing so far that has been a dealbreaker. Review Source VR Verified Reviewer Content & Digital Marketing Coordinator Information Technology and Services Used the software for: 1-2 years ### "Great All-in-one Marketing Platform & CRM" October 2, 2019 5.0 Pros HubSpot makes it incredibly easy to segment audiences, send email communications, build optimized blogs & landing pages, administer ad campaigns, develop nurture automation, and manage our various marketing strategies overall. It makes data easily accessible and gives us much more visibility through our lead generation funnel than we had ever had before. Cons With some rapid development going on there are occasional stability issues. These are largely few and far between, but our work has been impacted by service outages twice in the last 12 months. Not a deal breaker, but I would like to see greater stability as the product continues to mature. Review Source LG Luke G. Head of Marketing Sporting Goods Used the software for: 6-12 months ### "Helped us increase sales through email by 260% in first 10 months" January 30, 2020 5.0 Really pleased we made the investment as it has enabled us to get closer to having a singular customer view across the whole business. Pros Segmentation is good and having the ability to create workflows based off behaviours and customer intent has really helped. The drag and drop email tool makes life super easy with little trainman required for the team. Slowly starting to use the calendar more and having the ability to track full campaign performance has been amazing from a reporting perspective. Cons Lack of interactive elements at the moment to add into the email - having the ability to play video from an email without clicking away would be amazing. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub We felt it had all the elements that we were looking for and more Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better segmentation and ability to store data as well as report on campaign performance. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.