# Page 49 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 49 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 49 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1201-1225 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Mauricio F. Director Online Media Used the software for: 1-2 years ### "An all-in-one digital marketing platform" March 5, 2022 5.0 A pleasurable experience. No problems using the software, management and tracking tools work really well. Pros Easy to use, activities-based marketing platform. Powerful contact management. Email marketing with great delivery subscription management. Easy to create landing pages and lead generation forms. Cons While it can be a bit expensive it can pay for itself if effectively used. Review Source VR Verified Reviewer Owner Music Used the software for: 2+ years ### "Good service, lots of features" December 2, 2021 4.0 Pros I love the CRM and integration of Facebook marketing campaigns. Cons It would be nice if you could group contacts in the CRM Review Source JH Jeff H. Director of Marketing Wholesale Used the software for: 2+ years ### "Comments" October 7, 2019 5.0 Exceptional. Great product matched up with excellent service. We will be partners for a long time. Pros The flexibility and ease of use. HubSpot does a great job offering many API connections and add-ons. It's a fairly intuitive platform, as well. Cons The amount of updates and changes can break something that was never an issue before. We use a lot of templates and tweak them. In doing so, we test a few times a year to ensure functionality and appearance are OK. Sometimes a code will get buggered up or the template we commonly use has a slight variation. Nothing major but if I had a complaint - that would be it. Reason for choosing HubSpot Marketing Hub The salesperson did a great job selling the product and services. The product is very customizable and allows for great flexibility. The Sales Team's promises were backed up with actual results - not many companies can say that today, unfortunately. Review Source LW Luke W. Head of Marketing Sports Used the software for: Less than 6 months ### "Great product, once implemented" July 14, 2023 5.0 So far it's been great, will be better once everything is up and set up properly. Pros Tons of features, tons of functionality, tons of opportunities to leverage to drive growth. Cons Difficult to get started, so many options it can be overwhelming at times. Don't always know where to start or how best to implement and support team is good but not ALWAYS available. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Wanted all-in-one functionality and more features. Review Source Sayan B. Proprietor Computer Hardware Used the software for: 6-12 months ### "Handy with its WordPress plugin" October 26, 2023 4.0 For our websites built with WordPress, HubSpot acts as a CRM along with email marketing software (Moosend) we use. We use CRM for embedding live chat buttons, forms on our websites. Moosend does not have forms and live chat button feature. Leads generated through live chat button and forms are vital in our email marketing endeavors. Pros For our websites built with open source WordPress, we find HubSpot plugin handy. It actually helps us take marketing to the next level. Armed with forms and live chat button, HubSpot integrates with Moosend email marketing software through Zapier. Cons Hubspot is a powerful marketing tool, and right now, I do not have any dislike. Review Source SB Sam B. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "BestMarTech" November 10, 2022 5.0 Love it! Pros I've used various different platforms in my career but find Hubspot to be the best in terms of ease of use, breadth of capability and continual improvement Cons Always room for improvement when it comes to synchs Switched from [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Moved companies Review Source VR Verified Reviewer Marketing and Communication Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Wonderful product, you can't go wrong" July 9, 2019 5.0 We are able to communicate with our donors and clients so well through HubSpot, it's vastly improved how we work over the last few years. Pros I love how simple it is to use, and how it combines so many features so well. We can also integrate HubSpot with some of our other systems, such as Salesforce, which helps us track contacts and test new performance ideas. Cons Occasionally, they make a change and don't explain why. For example, recently the numbers in our social media tracking changed, shrinking our numbers by a few thousand. They explained the new number to be more accurate but I'd been checking the numbers multiple times a month for a year previously and all seemed accurate. Review Source VR Verified Reviewer Marketing Manager Accounting Used the software for: 6-12 months ### "Great for social media management, slow to implement" April 7, 2022 5.0 Great product that just takes longer than you'd think to set up. Pros We love how easy it is to monitor social media conversations and schedule posts. It's simple to duplicate posts among our different social media platforms quickly. Cons It was very slow to implement and I was not impressed with Hubspot onboarding. I wish I could get social media monitoring alerts via email in realtime. Switched from [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) We wanted a more sophisticated tool that tied into our email management software. Review Source eS emma S. telesales manager E-Learning Used the software for: 2+ years ### "Easy to use, quick and simple navigation" June 30, 2023 5.0 Great, happy to use it Pros amount of info it give on the prospects/ leads Cons report filtering can be complex, can be hard to lig in sometimes Review Source VR Verified Reviewer Social Media Evaluator Used the software for: 6-12 months ### "It basically does everything that you ask for" April 13, 2018 4.0 Saving a lot of time with the great automation system Pros It has some fantastic features, especially the automation. I love the fact that it tracks the emails Cons It can get really confusing at times. It took long frustrating hours attempting to work with this software. It was definitely not simple. Review Source Response from HubSpot April 19, 2018 Hello! Thank you for taking the time to write this review - sounds like HubSpot's email and automation tools have been particularly helpful in your marketing efforts. As far as your experience with the product being confusing and hard to get up and running on - is there anything that we could have done to make this process easier or faster for you? When you are feeling overwhelmed by a certain tool or do not fully understand a process do you find yourself calling or emailing support for clarification? If so, has this helped you in the past? I would love to hear more from you at the email address provided if you are interested! Thank you again for the review. VR Verified Reviewer Marketing Director Human Resources Used the software for: 2+ years ### "All in one marketing tool, I've been using it for more that two years and I totally recommend it." April 7, 2018 5.0 We are a small marketing team and this software has helped us deliver very successful lead generation campaigns and results. Pros The knowledge base, the tutorials and Hubspot academy all of them are of great help during the deployment of your campaigns. You get to have landing pages, blogs, CTAs, forms, tracking codes, and all you need for your marketing strategy to work. Cons Pricing is high, and it will rise according to the success of your campaigns, with more contacts on your database, you'll need to upgrade to a bigger plan. Review Source Daisy C. Research & Sales Manager Used the software for: 1-2 years ### "Good tool, I had a great experience" April 15, 2018 4.0 Pros With Hubspot I can reach my list of prospects very fast. This helps me to segment in a very easy way which is very useful. Cons It is very expensive and with a platform contract for a very short time. Maybe if you're starting it's not very profitable Review Source Response from HubSpot April 19, 2018 Hello Daisy! Thank you for writing this review - we appreciate you taking the time out of your day to give us your candid feedback! I'm glad to hear that the software has been helpful in reaching and managing your prospects! As far as room for improvement - have you find that your investment in HubSpot has paid off over time? In which ways have you measured and proven this? If you are open to continuing the conversation we would love to hear from you at the email provided! Thank you again for the review! AS Atmaj S. Admin Manager E-Learning Used the software for: I used a free trial ### "Perfect solution for all your marketing needs" May 10, 2022 4.0 Pros Hubspot marketing hub helps one to work on important things as it takes take of the less important tasks effortlessly. Big fan of their support system. Sharing of ownership is an indeed useful feature. Cons Flexibility of contracts needs to be really looked. Reporting is also limited. It would be better if we can alter the templates Alternatives considered [Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/) Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Wanted to try other platforms as well. Review Source KS Karo S. VP of Marketing Information Technology and Services Used the software for: 2+ years ### "A Life-saver for small marketing teams with big to-do lists" January 17, 2023 5.0 I've used HubSpot for many years and at several companies, and it's always the first platform I recommend for a new startup. Pros I love having a one-stop-shop for everything I have to keep track of as a marketer, rather than trying to deploy and manage multiple tools. The documentation, support, and resources available are exhaustive and top notch. Cons It's very user friendly, but sometimes it feels to restrictive with unexpected limitations, but nothing so far that has been a dealbreaker. Review Source VR Verified Reviewer Content & Digital Marketing Coordinator Information Technology and Services Used the software for: 1-2 years ### "Great All-in-one Marketing Platform & CRM" October 2, 2019 5.0 Pros HubSpot makes it incredibly easy to segment audiences, send email communications, build optimized blogs & landing pages, administer ad campaigns, develop nurture automation, and manage our various marketing strategies overall. It makes data easily accessible and gives us much more visibility through our lead generation funnel than we had ever had before. Cons With some rapid development going on there are occasional stability issues. These are largely few and far between, but our work has been impacted by service outages twice in the last 12 months. Not a deal breaker, but I would like to see greater stability as the product continues to mature. Review Source LG Luke G. Head of Marketing Sporting Goods Used the software for: 6-12 months ### "Helped us increase sales through email by 260% in first 10 months" January 30, 2020 5.0 Really pleased we made the investment as it has enabled us to get closer to having a singular customer view across the whole business. Pros Segmentation is good and having the ability to create workflows based off behaviours and customer intent has really helped. The drag and drop email tool makes life super easy with little trainman required for the team. Slowly starting to use the calendar more and having the ability to track full campaign performance has been amazing from a reporting perspective. Cons Lack of interactive elements at the moment to add into the email - having the ability to play video from an email without clicking away would be amazing. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub We felt it had all the elements that we were looking for and more Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better segmentation and ability to store data as well as report on campaign performance. Review Source DO Dave O. President Marketing and Advertising Used the software for: 2+ years ### "Hubspot by far the most complete marketing platform available" November 23, 2016 5.0 I have been using Hubspot since 2006, ten years, and the company has continually improved their platform with each year. The primary reasons why I use Hubspot is 1) the ease of use in hosting a website, blog, landing pages, emails, and 2) the analytics you get down to the individual which enables a marketer to optimize performance of marketing initiatives. Previously, in order to recreate the same capabilities with wordpress, I would have to assemble a set of tools, all with their own analytics and user models. I truly believe marketer's are more efficient and effective with Hubspot. Pros Efficient for marketers, effective for executing marketing campaigns, best analytics to determine which parts of your marketing are working and which ones are not. Capable of performing all digital marketing tasks. It also is very secure and fast platform for website hosting. Cons lowest cost useable configuration is ~$450/month - however you come close to that once you assemble point tools to achieve the same capability. Review Source AG Adeena G. Assistant director Health, Wellness and Fitness Used the software for: 2+ years ### "Mobile friendly " October 19, 2023 5.0 My favorite is how easy it is to do marketing email blasts Pros I love that it’s mobile friendly when you’re marketing on the go. Cons Nothing to complain about I love this software Review Source VR Verified Reviewer Senior Account Executive Information Technology and Services Used the software for: 6-12 months ### "Great prospecting tool for enterprise software sales" October 8, 2022 5.0 Pros My favorite feature in hubspot is the prospecting sequences tool. I use this for planning outreach and automating many of the tasks that used to require manual work. Cons Integration to our CRM. It is custom and breaks frequently. Not sure that this is a hubspot issue but it’s frustrating. Review Source VR Verified Reviewer Traffic Manager & Lead Generation (worldwide) Computer Software Used the software for: 6-12 months ### "Supercharge your marketing actions" September 13, 2018 4.0 Overall, we use Hubspot to create landing pages without needing the help of a developer, and to create automatic emails workflows (for example, the onboarding automatic emails that are sent to new users to help them know the app, its features and our company itself). As a sidenote, we are also using the free version of Hubspot CRM to manage our database of influencers and keep track of our exchanges with them. Pros Hubspot Marketing Hub offers a series of tools that almost any digital business need, and they're integrated between themselves offering even more features and analytics. Once your developer has it implemented into your website, you won't need her again for the most common marketing tasks. This alone is one of the major benefits of Hubspot, because in your day-to-day operations you want to have as few bottlenecks as possible. Cons While the integrations between tools are awesome, I feel that they alone could be better. One example for this is the landing page creator, which really needs a revamp to be fully flexible. On the other hand, Hubspot can be pricey: I'm pretty sure that you can have much cheaper options if you use a competitor's tool for every tool that Hubspot has (but you'll lose the integrations between them) Review Source Bharath A. Director - Marketing Computer Software Used the software for: 2+ years ### "Best inbound marketing software" January 13, 2017 5.0 At my earlier organization, we had migrated from Pardot to HubSpot in 2013, and since then we have seen great transformation in terms of quality of marketing leads. The tool is really easy to use and has tons of nice features. Dashboards are insightful. As we talk, we use Hubspot for forms, landing pages, social media posting, email campaigns and keyword tracking. Everybody says content is the king, and Hubspot is the ideal tool to do content marketing. Pros Easy and flexible option for creating landing pages and forms Dashboards for website traffic analysis Keyword tracking feature Cons None Review Source SV Shanaya V. Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "Powerful Marketing Tool with great features" February 28, 2023 4.0 Automated marketing and access to all social accounts in HubSpot saves lots of time and increases productivity. Pros It has so many add-ons which increase its functionality. It helps in creating a personalized and automated marketing campaign. Using this, we can track all the marketing activities and manage all social accounts under one plateform. Cons Its professional and enterprise subscription is too costly. Its custom reporting does not respond sometimes. Also, its customer support is poor other than that, it is better than its competitors. Review Source SB Simon B. Founder Marketing and Advertising Used the software for: 2+ years ### "An essential part of our business " August 15, 2019 5.0 Pros We love that Hubspot automates our marketing processes and gives us insights into what's working and what's not working! It's easy to set-up and the training and support are second to none. The hype may be about new features like Chatbots but my favourite part of the suite is the CRM. It's a CRM that sales people actually like to use as it makes their lives easier. Which is rare in a CRM Cons There's no denying that the full suite is expensive. It's an investment worth making if you're serious about sales and marketing and want to grow. But people shouldn't underestimate that ongoing effort needs to be made to get full value from it. Alternatives considered [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Price, ease of implementation, features Review Source Sujit Kumar P. Digital Marketing and Outreach Information Technology and Services Used the software for: Less than 6 months ### "Hubspot for Social Media Post Scheduling" September 23, 2022 4.0 Overall it was good. I was able to work on multiple social media projects and it helped me to manage them. Pros I used this tool after using free trial of some other tool. Yes I can say that the social media mangagement, Post scheduling and tracking was very convenient with this tool. Cons I can't complain about the features. The features is as good as other tools but pricing is something that they can think once more. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) wanted to compare to choose between buffer and hubspot. Review Source NY Nicole Y. Email Marketing Lead Marketing and Advertising Used the software for: 1-2 years ### "HubSpot is worth every penny" September 18, 2020 5.0 I have to say that I really enjoy using HubSpot for marketing automation. I’ve been super impressed with the functionality and how much I can do with my email marketing using their software compared to other solutions out there. It’s definitely worth every penny and I look forward to using it more in the future. Pros The workflow builder is incredibly easy and is probably one of my favorites out there. If you are someone who has to build a long and complex workflow with lots of triggers, HubSpot is for you. Their email template builder is also great and it gives you a lot of freedom to customize the modules without coding. You do have the option to customize CSS if you like. Also, the dynamic content (or smart content) function in the email editor is awesome. I had to create a series of emails for a client that had anywhere from 4-6 variations with different images and text, and they were super easy to set up within just one email. Additionally, I love how many custom properties you can build. If your business requires a lot, the. HubSpot is perfect. Cons As much as I love the template builder, it’s not intuitive and takes some time getting used to. Another thing I found challenging was creating a CTA button. I found it frustrating that when I duplicated an email, the CTA button was still linked to the original email campaign so I had to go through the process of creating a new one. That also took some time getting used to Review Source Talk to a Capterra advisor for free and get results within 15 minutes.