# Page 5 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is HubSpot Marketing Hub the right Email Marketing solution for you? Explore 6228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 5 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 101-125 of 6228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jon S. Sales Manager Telecommunications Used the software for: 1-2 years ### "Great way to handle campaigns" May 22, 2025 5.0 Pros I use it for emails and campaign tracking. It’s helpful to have all data at once and edit templates with the same platform. Cons But I had trouble understanding some automation at first. Not very clear where things start or stop. And the editor can break formats. Review Source HJ Himanshu J. Real estate Sales Specialist Real Estate Used the software for: 1-2 years ### "Managing Email campaign" December 9, 2024 4.0 Managing and analyzing email marketing campaigns, tracking engagement, and accessing your contact database. HubSpot's tools seem essential on our process of refining your email strategy, understanding what resonates with your audience, and maintaining an organized approach to customer communication. Pros 1\. Extremly powerful tool for Email Marketing with ton of features and facilities. The flow is quite simple to easy and understand. 2. Live chat support is one of the best part of this company. 3. Easy to analyse and doing campaigns connected to our social media accounts. Cons 1\. It require little time for learning and basic understanding otherwise it will be a big problem. 2. Many important features are available on upgrade version only. Review Source CC Cyrus C. Creative Content Manager Computer Software Used the software for: Less than 6 months ### "Great tools at a cost" March 7, 2025 4.0 The HubSpot Marketing Hub has been a great way for me to create email campaigns, track activity, and create forms for our website, but it's very expensive. Pros There are tons of great features and tools. Cons It's very expensive and almost not worth the price. Review Source NP Nicola P. Director Construction Used the software for: 6-12 months ### "Not easy to use for a beginner. " June 2, 2025 2.0 No great. I'd heard good things and was assured it was the correct system id need to send email marketing and track my emails, and could use as a CRM. I had no idea how to set it up properly to use it and didn't receive the ongoing support I was expecting. Pros Lots of people talk very highly of hubspot and recommended it to me to use. Once set up I did get a call from somebody offering assistance. Cons I had no idea how to use it. I found it difficult to navigate as a beginner and I couldn't find any help resources that worked for me. After an initial call when I set it up, and talking through adding our contacts, I was told they'd call back in a couple of days to see how I was getting on uploading my contacts and then they would talk through the next steps, however they never called me back. Review Source AW Andrew W. Owner Marketing and Advertising Used the software for: 6-12 months ### "Integrated all marketings tool!" April 3, 2025 5.0 Pros It’s a ripper all-in-one platform for managing all a marketing campaign Cons It is a bit dear compared to other marketing platforms but it’s quite comprehensive Review Source TC Tyler C. Co Founder Entertainment Used the software for: 1-2 years ### "The perfect CRM for new businesses " October 24, 2024 5.0 I've recommended HubSpot to my clients for its ease of use and simplicity to set up. They also have simple integrations with SSO that make managing your contact lists super easy. Pros I like the affordable pricing plans they have, and even with a basic plan you can pass through up to 10 unique UTMs to better measure conversions throughout your funnel more efficiently, Cons I like everything about it for a small to mid sized business. Review Source wA wed A. boss Apparel & Fashion Used the software for: I used a free trial ### "Great ease of use and integration, but costly to scale" January 31, 2026 5.0 Great user-friendly tool ,Excellent CRM & email integration, but gets very expensive as contacts grow Pros Easy all-in-one tool .. Excellent email & contact management , Great support and true value for money Cons High cost to scale, extra fees for contacts, and limited email template flexibility in starter plans Review Source VR Verified Reviewer Marketing Content Creator Investment Banking Used the software for: Less than 6 months ### "Great all in one marketing platform" April 8, 2025 5.0 Pros Hubspot is an all-in-one marketing tool that's great for compiling your email campaigns, social posts, analytics, contacts, and forms all into one platform. Cons It's a program that's easy to learn but hard to master. It can truly streamline your workflow, you just have to learn how to. Review Source TC Torey C. Junior Golf Tournament Manager Sports Used the software for: 1-2 years ### "Easy to Use" December 4, 2025 4.0 Overall, HubSpot Marketing is a great asset whether you are an notable company or just getting started! Pros All marketing tools found in one convenient location! Plus easy to navigate to find the appropriate tool. Cons HubSpot Marketing is costly. Some things are not as customizable as envisioned with in the email composer. Review Source AK Adithya K. Director of Marketing Computer Software Used the software for: 2+ years ### "Good platform and Good tool" January 23, 2025 5.0 It has been a great tool for a startup like ours and see this being part of our scaleup journey as well Pros I think it simplifies the need to know a lot of complex logic to send an email and keeps it very easy. Cons Sometimes, I need to do some unintuitive user journeys to achieve a simple task but most of the times it's very good. Switched from [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) It was just too complex and the tools didn't integrate with each other Review Source EO Emple O. Principal Project Manager Construction Used the software for: Less than 6 months ### "Offered intelligent mailings with accurate segmentation" April 12, 2025 4.0 Pros Using hubspot marketing hub email A/B split test feature helped me to identify which subject date and content format to send performed well. I can use real-life behavioural data of the recipient in the future campaign. It is also good that in the contact activity timeline, it is integrated with email engagement. Cons Contact filters for smart lists do not have well-developed filtering for intricate interconnection of filters. I had to export the list to refine it in other applications whenever I had to split audiences in a way not provided by the standard set of parameters. Review Source CS Cristina S. Growth Marketer Logistics and Supply Chain Used the software for: 1-2 years ### "Great Tool for Marketing" January 27, 2025 4.0 Overall, it’s a very helpful tool that has made marketing simpler and more organized for my team. It’s worth using if you want to grow your business. Pros HubSpot is easy to use and brings all your marketing tools into one place. It’s great for managing emails, social media, and tracking leads. The reports are clear and helpful. Cons It can be expensive, especially for small businesses. Some features take time to understand fully. Review Source MC Miranda C. IT Director Wholesale Used the software for: 1-2 years ### "Lack of features and over priced to get them" February 3, 2025 3.0 Overall we were disappointed because what we were told it could do was only on the really expensive plan and there was nothing in between the basic and crazy expensive plan. Pros It integrated very well with our CRM so that flowed really good. Cons The email deliver rates were not great. On the starter plan so many features were restricted it was hard to really get anything done. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Reason for choosing HubSpot Marketing Hub I chose it for the price and the promise of features. Review Source NB Nabil B. Director Marketing and Advertising Used the software for: 2+ years ### "Fantastic products - incredible support" October 11, 2024 5.0 Wide range of products that are being updated constantly, exceptional support available. Have used HubSpot for 10+ years now. Pros Huge suite of tools that are constantly adapting and being updated to keep with the current market. Exceptional support available. Cons Price can be quite steep, and you often pay for tools you may not make full use of. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub Overall the UI is modern and much more user friendly, makes daily use a breeze. Review Source MV Marian V. Community Manager Marketing and Advertising Used the software for: 1-2 years ### "Good experience with HubSpot" May 2, 2025 5.0 HubSpot Marketing Hub is easy to use and has helpful features. But it can be expensive. Pros HubSpot is easy to use, even for beginners. You can automate emails and follow-ups Cons HubSpot can be expensive. Some features only work with higher plans. Some advanced tools might take time to learn. Review Source AM Anna M. owner, designer, webdeveloper Design Used the software for: 6-12 months ### "Fantastic tool, very advanced but user friendly if you like to learn" May 7, 2025 4.0 Overall, it is a fantastic tool for growing your business that is also available for free, and I have learned a lot by exploring the free version. The learning courses are a great tool. Pros There is a lot of fantastic tools available with a lot of functionality. I like that there is a free version that enables you to learn a bit of it before investing. Learning tools are great as well. Cons There are almost too many options and tools available, and the pricing structure is a bit confusing, especially for small businesses. I am not sure if all the options and possibilities are as crucial as they seem, but this might be my lack of experience in this specific field. Review Source GS Gabriel S. Director of Digital Strategy Marketing and Advertising Used the software for: 2+ years ### "Great inbound and outbound marketing tool with many offerings and wonderful support " December 11, 2024 5.0 I've leveraged this product for a variety of uses including content marketing, CRM, competitor analysis, and both inbound and outbound marketing. Pros It's intuitive, expansive, covers off on most marketing needs of a respective company no matter the size, and has great support. Cons Probably the price, which is understandable given the diversity of needs met by the platform. Review Source KK Kevin K. Digital Marketer Marketing and Advertising Used the software for: 2+ years ### "Hubspot Sales Review" December 7, 2024 5.0 Positive overall. I've used Hubspot for over 10 years and very happy with it services and set of tools for marketers and businesses Pros Simple and straightforward. I particularly like Hubspot sales as it helps in my lead scoring and evaluation of potential leads and email marketing Cons While the tool is fairly straightforward, it lacks integration with mobile devices and Firefox in particular. Alternatives considered [Sailthru](https://www.capterra.com/p/155116/Sailthru-Customer-Retention-Cloud/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing HubSpot Marketing Hub Hubspot had the widest array of all in one tools under a single platform, which made it easier to integrate Review Source RB Ritu B. Computer Facilitator Primary/Secondary Education Used the software for: 6-12 months ### "Increasing my conversion rates from my leads to the real customers" April 12, 2025 4.0 Pros Being in the marketing industry I was particularly impressed by HubSpot Marketing Hub in lead tracking and to run segmented emails. Getting to create segmented workflows and witnessing the response of the audiences in real-time helped greatly in understanding the interests of various segments. Cons The reports’ export options are slightly constrained when I try to filter or combine several campaign metrics. This often requires cross-tabulations which are not accommodated in the current templates making it time-consuming to produce reports. Review Source EL Eurie L. Senior Brand Manager Market Research Used the software for: 6-12 months ### "Hubspot's Marketing Hub Honest Review" November 28, 2024 5.0 My overall experience in Hubspot Marketing Hub are the clean platform design, the strealine marketing features in email marketing, landing page creation, and social media management. The marketing auomation workflows saves significant time by automating repetitive task. It is create great impact for business aiming to elevate their marketing strategy. Pros What I appreciated features in Hubspot Marketing Hub it simplifies managing my marketing efforts. I can easily customize email templates, contact management tools, and reporting capabilities that makes me easily monitor my campaign effectively. Cons Hubspot's Marketing Hub is expensive, especially when your contacts list grows. Review Source GM Gustavo M. Manager Management Consulting Used the software for: 1-2 years ### "Very happy with HubSpot Marketing Hub" October 12, 2024 5.0 The automation features have streamlined our processes, and the audience segmentation allows for personalized communication that boosts engagement. The user-friendly interface makes it easy for our team, and the analytics tools provide valuable insights. Overall, HubSpot has greatly improved our marketing efficiency and customer connections. Pros What I like most about HubSpot Marketing Hub is that it helps businesses attract, engage, and convert customers through great digital marketing tools. It also includes solutions for sales, customer service, and customer relationship management. It's a great CRM. I love marketing automation and social media management Cons Some customization features, such as advanced email template or landing page customization, can be somewhat limited compared to other platforms, which may not meet the needs of businesses looking for a fully tailored experience. Review Source DT Durgesh T. Business Development Executive Information Technology and Services Used the software for: Less than 6 months ### "Best CRM ever." February 14, 2025 4.0 Our basic need was to manage leads and manage our marketing campaigns. We tried a lot of CRMs but when we landed on Hubspot we got the satisfaction. We can manage leads and our campaigns properly. The price is competitive but it is worth it. You get everything in the CRM itself. Pros It is very nice and easy to use. it fulfils every need of marketing and helps a lot in managing campaigns. The analytics they provide is most impressive. Cons they keep spamming about renewal which is a bit irritating. Switched from [Freshchat](https://www.capterra.com/p/158117/Freshchat/) had small bugs in campaign management, email marketing, support was very time-consuming, popups for leads Review Source VR Verified Reviewer Growth Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "A necessity for B2B marketers" January 8, 2025 5.0 Pros Wide range of features to utilise in B2B marketing. Cons The UX could be improved. Sometimes it feels like the range of features is almost too wide or complicated. Review Source JM Jan M. Digital Marketing Manager Computer Software Used the software for: 1-2 years ### "Great CRM, but can be less granular" November 25, 2024 4.0 Pros All-in-one marketing CRM with comprehensive marketing reports and data analytics. Cons Settings and access management are too granular. I want a simplified access management system that clubs a set of features instead of having an access setting for each small feature or setting. Review Source CS Cara S. Head of Marketing Computer Software Used the software for: 1-2 years ### "All-in-one for smaller company" December 9, 2024 5.0 Very positive experience. We were able to consolidate from salesforce, so now we have marketing and sales hub working together. We are looking at service hub too. Pros Everything integrates, a single source of truth. Cons Nothing really, would be good if it also integrated into Gainsight PX (right now it's just Gainsight CS). Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.