# Page 53 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 53 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6229 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6229) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 53 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1301-1325 of 6229 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EW Eric W. General Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "HubSpot - Great Sales & Marketing Tool for Small Business" January 11, 2023 5.0 Overall, I feel my experience with HubSpot is positive. The tracking of customers and deals is clear and you can customize what information you want to see. Pros I like how you can track a company or customer through the contact, proposal, and capture process. The marketing features are nice, but the sales tools for tracking are what is most important. You can see when the last time you touches a customer was or what the last phone call or email was about. Cons I do not like how a lot of the marketing features are restricted to the highest tier level, which is expensive. Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing HubSpot Marketing Hub HubSpot seemed to be more user friendly and the price was a little cheaper. Review Source Tarek A. Psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "A very important tool for Marketing" November 4, 2022 5.0 Very Good so far Pros Compared to other platforms it has some of the best integrations. It creates contents that help grow the business. It is not a high level app when it comes to details. The level of details that it contains is satisfactory. Cons Sometimes you can be tricked by the UX which is not the best thing in this app Review Source VR Verified Reviewer Digital Marketing Manager Consumer Electronics Used the software for: 1-2 years ### "Your one-stop shop for marketing " December 8, 2019 5.0 We post all our blog posts and then promote them via social media using HubSpot. Pros HubSpot is the leader in marketing software. You can manage everything from your CRM, web content (blog), and social media from HubSpot. Not only that - but they are the thought leaders when it comes to revolutionizing marketing so you can learn a lot from their helpful articles too. Cons Since everything is quite cookie-cutter, I've found that sometimes if you have a complex task you're trying to accomplish, HubSpot doesn't quite offer the flexibility and advanced tweaking features to allow you to complete the task. Review Source EW Emily W. Ownner / Designer Design Used the software for: 2+ years ### "Robust software, but complicated and sometimes frustrating" January 11, 2023 4.0 Pros Easy to send emails, great hub for keeping contacts and campaigns together. Cons List management is confusing. Understanding how people get added to lists and then whether or not they actually get sent an email is even more confusing. You need to have a lot of training to be able to use this platform effectively. Review Source VR Verified Reviewer Director of Marketing Computer Software Used the software for: 6-12 months ### "Hubspot Suite - Marketing, Sales, CRM, and CMS" July 24, 2019 4.0 Great product. Easy to use and amazing customer support. Pros \- Very intuitive - Easy implementation from SalesForce CRM to HubSpots CRM - Many great features - Great support team Cons \- Reporting on the Sales Hub is very lacking Review Source mM meet M. MARKETING EXCECUTIVE Marketing and Advertising Used the software for: 1-2 years ### "All In One Solution For Digital Marketing" June 15, 2023 5.0 My experience is amazing i would recommend it to all the digit Marketing Firms and Individuals Try it once you will not be disappointed Pros As Being An Digital Marketer HubSpot Is A Blessing It stores All My Leads And Keep It Sorted According To my Needs. It Also Helps Me to Keep A Track Of All My Running Campaign. You Can Also Download Its extension It Help To Track Your Already Found Prospects . Cons Only thing HubSpot uses To differentiate Prospects is their Email id, so some times it gets confusing and it can create Duplicates Review Source Emilio B. Digital Marketing Coordinator Construction Used the software for: 2+ years ### "Hubspot, A Powerful CRM Software" November 20, 2018 4.0 We mainly use it for lead generation and use of email contacts. Pros You have everything a business would need to function laid out within the Hubspot platform. From sales, marketing, finance, project management can all be managed from the software. Cons It's expensive and the marketing tools for web and email building is not user friendly for the typical business owner. You'll need a team of web specialists to weave through the technicalities. Review Source VR Verified Reviewer Digital Marketing Executive Telecommunications Used the software for: 6-12 months ### "Good Software for a Marketing Professional" January 6, 2023 5.0 Overall Experience was good till now, the team is good and very cooperative with us. Will recommend it to my fellow employees. Pros I really liked their user friendly interface, as it is very easy to operate and understand. Publishing Email automation is what I liked the most Cons Using it for last 6 months and don't have anything to dislike. Need to improve their Resolutions time. Review Source VR Verified Reviewer Trainer Marketing and Advertising Used the software for: 2+ years ### "My Hubspot Marketing Experience. " April 17, 2024 5.0 I have had an increase in post engagements ever since i started using Hubspot Marketing Pros Merging my social media accounts thereby making my job easier Cons To many irrelevant Emails on topics that do not relate to my objectives. Review Source Megan C. Therapy Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Robust system with nice workflows - Not Intuitive" August 5, 2016 3.0 We've had Hubspot for a little over a year and overall it is better than the previous Marketing Automation software we were on, but it is not very intuitive. The design applications, especially for emails, are very cumbersome if you don't want to use the generic out of the box templates included. Emails also do not format well in Outlook, which is disappointing for us a B2B that works with larger enterprised -- of which the majority use Outlook for email. We do like the workflow options and found the social scheduling to be very easy. Pros Social Scheduling Active Community Simple Workflows Salesforce Integration Cons Design Editor for Emails Duplicates Work Emails Do Not Format Correctly in Outlook Review Source LS Lauren S. Director of Client Services Marketing and Advertising Used the software for: 1-2 years ### "Great and user-friendly platform! " November 20, 2023 5.0 Pros I love how easy it is to track revenue and open & close deals through this platform. It is a great place to have all revenue tracking in one place and historically as well. Cons It can sometimes be easier to utilize email directly for some specific HubSpot related tasks. Review Source NM Nick M. President of Operations Defense & Space Used the software for: 6-12 months ### "HubSpot Marketing Hub for Small Businesses" May 25, 2023 4.0 We have been able to target specific users within departments such as HR or PMs instead of just reaching out to sales POCs. Pros The software allows me to quickly data scrap contacts to distribute to my sales team for possible contact and follow up on our services Cons It can be frustrating when the data isn't accurate but I understand it is self reported data that is being acquired. Reason for choosing HubSpot Marketing Hub The integeration with AI seamless was critical to our success which HubSpot offered. Review Source tC thibaut C. B2B Digital Marketing Manager Banking Used the software for: 1-2 years ### "The best in class B2B marketing automation tools" October 26, 2022 5.0 Pros Esay to implement > low tech ressources comsumption Easy to use > no need to have ultra skilled people to use itVery powerfull > automation journey, social ads management, analytics report etc Everything available in one place Cons Support coul be more efficient espicially when you are an enterprise account Review Source EH Eduardo H. Marketing Automation Specialist Computer Software Used the software for: 6-12 months ### "Easy to us - specifically, email" October 2, 2019 5.0 We have a lot of contacts in our CRM and HubSpot makes it easy to segment those contacts and nurture them when we need to. Overall I really enjoy using HubSpot but I love their HubSpot Academy where they go through quick, in-depth best practices for not only the software, but for marketing and sales in general. After finishing the courses or lessons your awarded a certificate which I don't particularly care for but it's a nice attention to detail that can show others that you know what you're talking about. Pros With regards to the email builder, it's easy to create consistent and engaging automated emails. The drag and drop feature in the email builder allows you to edit the layout of the email and put images, texts and CTAs wherever you need. It also includes a good variety of pre-made templates which you can edit to your liking. Paired with the workflow tool you can set up dynamic workflows to send specific emails depending on which actions a contact has taken. Cons The fonts are limited. I find myself having to create images of the header texts to include in the email. If you have a designer on the team or have the software yourself this isn't too bad but I'd love to be able to add new fonts to the email builder. Review Source RH Ruslan H. reviewer Computer Software Used the software for: 6-12 months ### "Best CRM, email marketing, marketing automation software out there" January 13, 2023 4.0 It's assisted us with following leads by refreshing their status and saving work. Simple to utilize and quick, I will keep on creating reports. Promoting is normally the principal focal point of CRMs. In many regards, it's a strong and solid arrangement of devices. HubSpot assisted us with contacting huge crowds rapidly and become the single wellspring of truth. Pros Multifunctional service - very rich functionality!!. It takes time to connect everything and set everything up with each other, and automate the business, after which it is no longer possible to refuse it! Cons I tried to post on social networks through this service, it turned out that sometimes it was easier to go directly to the social network and just make a post there. Review Source NW Nicole W. Digital Marketing Specialist Hospital & Health Care Used the software for: 6-12 months ### "#1 for marketing resources" November 12, 2019 5.0 Very positive - I called customer service with help on a campaign workflow and he took the time to really understand what I was trying to accomplish and helped me set up exactly what I needed. I love being able to utilize Hubspot Academy and also find tons of value in the marketing blog articles I get in my inbox every morning. I would recommend this product to any marketing professional who not only realizes the immense benefits of inbound marketing, but also wants a supportive resource to help guide you in best practices across all your marketing efforts. Pros I like using Hubspot because it's pretty user-friendly, and it's fairly simple to create emails and landing pages. What I find most valuable are all the tools and resources Hubspot provides its users. I'm always learning something new from their daily emails, and I can usually apply these tips and tricks right away to whatever project I'm working on. Cons The email builder is not quite as intuitive or robust as platforms like Campaign Monitor, so that was a bit of an adjustment aesthetically. But I really like the landing page templates and find those a bit easier to use. I wish some of the modules available on the landing pages were available in the email builder as well. Review Source JM Jordan M. Sales Administrator E-Learning Used the software for: 6-12 months ### "HubSpot - Has potential but struggles" September 26, 2022 3.0 It is nice and almost at the point of being valuable, but not powerful enough for effective marketing. Pros Has the ability to be a very good all-in-one platform. Is relatively easy to use and learn, and I do like the amount of plugins and capabilities it has. Cons It is not powerful enough to be used as an effective marketing tool by our marketing department, and it does not function well enough on any other front to be used as a main tool. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Supposed to be more powerful all-in-one tool. Review Source RR Revanth R. BDE Information Technology and Services Used the software for: Less than 6 months ### "Hubspot for marketers" September 29, 2022 5.0 It’s a good experience I am using it daily, it’s helping me a lot to Track the data Pros Automating and tracking the mails send to hot leads. The best thing is you don’t need to send the mails and followups manually Cons Nothing as of now it is good. If hubspot can add some features related to personalisation of emails it will be fruitfull Review Source VR Verified Reviewer Marketing Assistant Used the software for: 2+ years ### "The best marketing automation product available!" October 5, 2017 5.0 Pros I love that HubSpot listens to clients and continues to evolve with demand. We utilize HubSpot for our marketing and sales teams. The marketing end of the software enables us to build our website, landing pages, and emails with personalized content and deliver customer focused messages. Cons Onboarding is a little intense, but once you really dive in and use their academy and certifications it is a fantastic solution. Review Source Remco T. Project manager Information Technology and Services Used the software for: 1-2 years ### "Great tool for acquiring leads " November 18, 2022 5.0 Getting clients to respond was easy. Next steps proved to be more difficult. But that was our sales task. Pros The Software works great. But I also like that the organisation helps you to get a content and client driven mindset by providing many papers etc. Cons The pricing. It is pretty steep, especially in the early days of a startup Review Source MO Moises O. CEO Marketing and Advertising Used the software for: 1-2 years ### "Excelente pero..." September 10, 2022 5.0 Muy buena, con todas las prestaciones. Me parece caro siendo que todas las funcionalidades se pueden encontrar en otras herramientas y pagar menos de la mitad del precio. Definitivamente, para empresas ya consolidadas o para equipos que no les importe trabajar limitados si tienen muy poco presupuesto. ¡OJO! Una vez que implementas un CRM, difícilmente podrás hacer una migración completa y eficiente. Pros La forma en la que todas las actividades están integradas, marketing, ventas, … Cons Definitivamente que tienen muy dividido lo que verdaderamente se requiere para crecimiento, es decir, cuando te ofrecen algún paquete podría parecer supremamente bueno, pero al poco tiempo te das cuenta de que lo que verdaderamente necesitas lo tienes que pagar extra y lamentablemente los contratos aunque los pagues de forma mensual son ANUALES. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reason for choosing HubSpot Marketing Hub Todo está integrado. Review Source MP Maria P. Human Resource Manager Education Management Used the software for: 1-2 years ### "HubSpot Marketing Hub Has Reliable Features" April 2, 2024 5.0 Pros I like the accuracy of this amazing marketing automation solution. has been easy to use and easy to deploy. Cons The features of are effective. HubSpot Marketing Hub has been flawless. Review Source WR Whitney R. Marketing Manager Information Technology and Services Used the software for: 2+ years ### "Easy to use and powerful marketing tool" October 3, 2019 5.0 Pros Hubspot's marketing tool provides a seamless UX. If you learn how to use one tool within it you can use the others. There was and still is very thoughtful design in how Hubspot lays out their product to make it as intuitive as possible. The email drag and drop design tool is awesome! It makes crafting emails SO easy and give you much more freedom in the look! Cons I would love the ability to clone parts of workflows! Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Review Source VR Verified Reviewer General Manager Restaurants Used the software for: Less than 6 months ### "Diamond platform for the marketing world! " April 19, 2018 5.0 great experience, better insight to what our customers are wanting more of and less of. Pros Easy to understand, very user friendly. We are able to explore the never ending marketing society we live in. Cons subscription price is a bit high. It does get expensive quickly. More tutorials could be a better insight for complex questions, instead of having to contact customer support. Review Source Response from HubSpot April 22, 2018 Hello! Thank you for taking the time to write this review - hearing about your specific experiences with our platform is critical to developing our future products. I'm so glad to hear that you have found HubSpot very user friendly and feel that it helps you adapt to the ever-changing marketing world. In terms of room for improvement - I'd love to dig into those points that you noted. As far as price - did you find the price grew fast due to the number of contacts in your database also growing or is it because you chose to upgrade to one of our higher tier products? As far as the more in depth tutorials - could you provide me a couple examples of processes you went through in HubSpot that did not have the tutorials you would have liked? Thank you again for taking the time to write this review - if you are open to continuing the conversation, we would love to hear from you at the email address provided! Agata J. Marketing Assistant Used the software for: 1-2 years ### "HubSpot is a great marketing automation software" May 2, 2018 5.0 More efficient digital marketing activities Pros HubSpot offers lots of capabilities that allows to do digital marketing in more efficient way. Customer service is very responsive and the software itself is nice and very convenient to use. Cons I do not have any concerns so far, as I said the software is very good and helps our marketing team a lot Review Source Response from HubSpot May 9, 2018 Hello Agata! Thank you for taking the time to write such a nice review, we really appreciate your feedback! I'm glad to hear that HubSpot helps you save time in your marketing efforts and that you have had great experiences with customer service in the past! Thank you again for the nice review Agata! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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