# Page 56 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 56 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 56 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1376-1400 of 6230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RK Ravi K. Email Marketer Financial Services Used the software for: 2+ years ### "Best Tool for Email Marketing" October 23, 2022 5.0 Pros I use Hubspot often as a Email Marketer. With the contact/ticket/deal visualisation or even the report builder, it assists me in getting the information I need to make smart decisions. It enables my business to have a sophisticated (but comprehensive!) marketing automation approach and to develop the most effective segmentations to hit every one of our goals. Cons The drawbacks I observe are merely areas where, in my opinion, they may be improved:- How deal, contact, and ticket data aren't really related to one another (in a way that I can't see in a plain view, for instance, tickets that are associated to contacts that have this or that property). Review Source DG Derek G. Creative Services Director Non-Profit Organization Management Used the software for: 2+ years ### "Project Management Feature" February 13, 2020 4.0 Overall, it has been a good experience. Just as stated in the other section. I'd like to see some changes in the project management section. Pros I like that hubspot is a "hub" for everything we need and do here. Cons The project management feature needs some work. It captures a lot of things and information, but there needs to be a project board view where we can see our projects in virtual folders like Trello boards. I find myself jumping between Trello and Hubspot all the time. If hubspot can invest some time making the project section great, then hands down it would be the best platform that anyone has. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 1-2 years ### "Hubspot - Inbound Leads" December 24, 2018 4.0 Hubspot is a great tool to prioritize new leads coming into our SF. Automation efficiencies on sending mass emails. Pros We use Hubsport in my organization for inbound leads. This prioritizes the leads coming in to our system and is integrated with SF. I have used it previously in more details for Sales with automated emails that can be personalized. Easy to use platform. Cons The biggest issue I have is the integration with Outlook. Opening an email and respond to a hubspot notification seems to slow down outlook and I find myself restarting outlook multiple times. Review Source Vadim P. CEO & Co-founder Used the software for: 2+ years ### "Easy To Setup And Use CRM" May 20, 2018 4.0 Marketing automation platform Pros Overall quality of product is pretty good, they offer great support, easy integration, good UI and many features for marketing needs. It took less then a day to set up, integrate and start using the platform. Free trial option is also very useful. Cons Pricing is high, and it would be nice to have more integration options. Other than that the product is good. Review Source VR Verified Reviewer Director - Marketing Communication Chemicals Used the software for: 2+ years ### "Great CRM tool" October 9, 2018 4.0 Inbound conference was a great learning conference but then it changed and got too big and they stopped having sessions on how to and more about Marketing automation in general. Would be nice to have more how-to videos or something to make up for the change in conference focus. Pros Easy to use and all your marketing activities are in one place Cons ability to create your own templates can be challenging when you want a little more advanced features Review Source J. Ryan C. Business Intelligence Analyst/Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Great for the price" September 23, 2020 5.0 I really do like the software and the functionality provided in the software. It was very helpful to hop into a software that covered so much! It was my one stop shop. Pros The user interface is very good and I love all the features that it pushes out. Cons Scalability and price. I had to leave this platform as I began to scale. It became to pricey to maintain high volumes of contacts as I casted a large net on my engaged audiences. The moment I started to gain traction on customers/prospects engaging in my platform, I started going through higher teired pricing. And I started to add employees in the platform which increased my monthly costs on it. Review Source MS Marco S. Marketing Manager Restaurants Used the software for: 6-12 months ### "Extremely complete" November 28, 2023 5.0 Pros HubSpot is an extremely complete marketing software. From marketing, sales, CRM, etc., HubSpot allows you to manage your business completely. It's one of the best marketing software I've ever worked with. Cons The biggest cons are the price of the software and the complexity of use. It requires that the entire team is well trained so that they can take advantage of its features. Review Source Nicole M. Public Relations Cosmetics Used the software for: I used a free trial ### "hubspot, a great help" July 19, 2022 3.0 So far I have had no problems, so I have not needed help, but I hope if something happens everything is easy and fast Pros I like how easy it is to use, I have also used it to create courses that are later sold, and it works great Cons Maybe it doesn't have as many tools as other software, but it works well Review Source Agnes Serwaa A. Web development/ product and graphic designer Real Estate Used the software for: 1-2 years ### "A powerful marketing automation software for marketing and business growth" March 13, 2023 4.0 In general, HubSpot Marketing Hub is a powerful marketing automation tool that can help businesses excel in their marketing efforts and boost their revenue Pros The user interface is great; it's very user-friendly and easy to navigate, and the helpful suggestions provided throughout the process made it particularly accessible for beginners like myself Cons One of the challenges I've faced with HubSpot Marketing Hub is the limited ability to fully customize it to meet the specific needs of my organization due to the design constraints Review Source MJ Marsha J. Demand Generation, Sr. Mgr. Security and Investigations Used the software for: 2+ years ### "HubSpot is the most cost effective, feature rich Marketing Automation platform in the Market" October 2, 2019 5.0 Fantastic! Pros We leverage HubSpot Marketing Hub for email, social and CMS. The platform is feature-rich, and the product team is focused on developing functionality that serves its customers well. The workflow automation, pop up forms, campaigns and reporting satisfy our requirements for lead development and lead capture. We use the Salesforce integration too. We also leverage their premium support offer and regularly attend HubSpot Inbound to ensure we have all the resources necessary for hyper-growth. Cons No cons here, we get a lot for the money! Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Cost and features. Review Source NS Nikhila S. sales Business Supplies and Equipment Used the software for: 2+ years ### "Iam using this hubspot since 2 years,and no complications in email autorespoder " July 27, 2022 3.0 It helps automate and support marketing campaigns all in one place Even social media channels can be tracked using it and building canding pages was unbelivebly easy Pros Paid Ad tracking,social media intergration and management Cons i think its does not fit more advanced use cases. Its focus on ease of use and approachability Review Source BL Brenna L. Senior Marketing Consultant Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, not the most robust" November 12, 2019 4.0 I work for an agency so I operate our clients' HubSpot instances. The types of projects vary but typically I use HubSpot to execute email campaigns, review/optimize lead scoring and lead capture/distribution. Pros The email editor is easy to use, even for someone who is a beginner. They have embedded Litmus into their platform which allows you to test the emails through tons of providers and operating systems. Their support is great! I find it super easy to chat with someone when I have a question and they are very hands on in helping you find a solution. Cons In some cases I've found it not as robust in reporting. HubSpot uses different lingo and setup than other marketing automation platforms for example workflows--these can be used to create email nurture programs but also can update a contact's info based on an action. It's not necessarily bad but if you are used to other platforms it takes some time to get used to or you'll have to find a workaround. Review Source MY Marco Y. Consultant Marketing and Advertising Used the software for: 2+ years ### "Very good tool for lead management" August 9, 2022 5.0 Pros The CRM system for sales. It saved a lot of work for our sales department. Cons So far we haven't encountered anything that would limit our work. Alternatives considered [Nimble](https://www.capterra.com/p/123032/Nimble/) Review Source BS Blessy S. Head- Marketing Professional Training & Coaching Used the software for: I used a free trial ### "Marketing tool for every marketer" July 15, 2022 5.0 It enabled tracking of leads in a much better way. It made business organisation much better. Pros Even the free edition has so much value and tools that enables you to succeed. Cons Sometimes figuring out how hubspot functions is a challenge Review Source MC Marialuisa C. Owner Marketing and Advertising Used the software for: 2+ years ### "The go-to opts tool depending on client needs" January 14, 2023 5.0 It's a very easy to tool to use and once you've done implementation as many times as I have, it's a breeze. Pros It mostly fits a variety of client needs - the unfortunate part is the jump from a simple system to a pro level, which is sometimes over the budget for smaller businesses. Cons The cost and dramatic jump from starter to pro. Review Source VR Verified Reviewer Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Okay Marketing Automation" October 26, 2018 4.0 Pros The way you lay out your automation visually can be pretty useful, and if you create all of your marketing materials within HubSpot it makes it easy to simply click and choose how each step of the automation funnel works. Cons While the visual layout can be intuitive at first, it can be pretty convoluted the deeper into the funnel you get. This requires you to create multiple workflows and this can get out of hand pretty quickly. Also the logic can be a little limited, so you can't do as much with the automation as I'd like. Review Source VR Verified Reviewer Marketing Manager Real Estate Used the software for: 1-2 years ### "A must in your marketing tools!" October 2, 2019 5.0 It's been great so far. I'd love a speedier support chat vs waiting for an email for 24 hrs when you're stuck on something but it's been good. Pros The ability to setup automations and workflows to better create a better marketing plan. Their Hubspot Academy also helps you understand the whole Content Marketing concept and put it to practice right away. Cons Your logic may fail at times when you're trying to connect workflows / emails and behaviours. It is so dense at times, that only by double checking what you've already launched, you can detect those leaks. Review Source MC Moffat C. Marketing Computer Networking Used the software for: Less than 6 months ### "To make other understand about hubspot" June 3, 2023 3.0 So far my experience with hubspot is good because it help me to reach out to other marketing people Pros It has great feature and offer good marketing services for business purpose and other offers Cons It about the traffic they should improve and introduce or other feature to like marketing strategy for user to know they progress Review Source VR Verified Reviewer English Teacher and Digital Marketer Primary/Secondary Education Used the software for: 6-12 months ### "HubSpot is a great software for beginners in Digital Marketing" January 21, 2023 4.0 Overall as a person using the software for about 7 months I think its a great software for a beginner in Digital Marketing because you can use lots of the tools for your daily tasks. Pros What I like most about Hubspot is the free CRM tool as well as the ability to schedule Twitter post. This software is very effective as long as you have the right admin systems in place to correctly manage the database. I also appreciate the calendar as well because it keeps things organized. Cons The part I like least was being not being able to locate where my scheduled post was in the beginning. I also would like the ability to and more social media links. Review Source CS Chandan S. Email Marketing Specialist Market Research Used the software for: 2+ years ### "Excellent Customer Support from Hubspot Team and best automation tool" May 8, 2021 5.0 Excellent and advance automation tool with all features in one place. We can segment our list and start targeting them. Pros HubSpot Marketing Hub users get Excellent Customer Support from Hubspot Team. Hubspot Marketing Hub is all in one Marketing Automation tool with all features like creating Landing Pages, HTML email templates, Sign-up forms, workflows. Cons Hubspot Marketing Hub is expensive if we add more add-ons and integration. Pricing are non negotiable and become difficult for Small scale companies to use. Review Source WO Wilson O. Web Designer Information Technology and Services Used the software for: 1-2 years ### "HubSpot Marketing Hub Review" December 19, 2022 5.0 Overall, Hubspot has helped my web design business streamline and automate marketing, sales, and customer service processes, which has helped me scale up and grow more effectively. Pros It's provided me with tools for email marketing, social media marketing, and SEO, which has helped my web design business attract more leads and convert them into paying customers.It's CRM has also helped me track and manage customer interactions, so I can more effectively nurture leads and close deals.Finally, it's analytics and reporting tools have provided me with insights into how well my marketing and sales efforts are performing, helping me optimize my strategies and improve results. Cons There is no A/B testing on the lower package I am subscribed to. Unfortunately I am not able to pay the $800 monthly fee to be able to access such a service. Review Source KD Karen D. Virtual Assistant Professional Training & Coaching Used the software for: I used a free trial ### "All in a box marketing hub" March 29, 2023 4.0 If you want an all in box for your marketing business, this one is for you. I'll highly recommend this to business owners. I believe you can utilize and maximize great features if you'll get the higher plan. Pros I love the contact and lead capture feature. It's so easy to use, user friendly. Easy to track things. Cons Perhaps to price. I haven't really gotten to go through other features since it's a little bit expensive for us. Review Source EV Eskil V. Event Marketing Coordinator Media Production Used the software for: 1-2 years ### "Excellent tool for managing users and sending e-mail newsletters" October 3, 2019 5.0 Hubspot has made it much easier for us to keep track of which customers we are allowed to contact / store info about (in this new GDPR day and age) and to improve content tailored for each specific user's needs. Pros I like how easy it is to get detailed information about each of your contacts / customers, and to build different lists and e-mail subscription after segmenting these users into groups. I also like the e-mail tool for sending newsletters and tracking the results. Cons Some features are hidden way too deep into menues, which results in many clicks and losing valuable time in a hectic work environment. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We wanted to move from traditional marketing to true inbound marketing, and also to be better prepared for the introduction of GDPR. Review Source JL Javier L. Head of Marketing Insurance Used the software for: 1-2 years ### "All-in-One Marketing Automation Platform that Helps Businesses Grow" November 21, 2023 5.0 Pros HubSpot Marketing Hub serves as a centralized hub for all marketing activities, bringing together various tools and functionalities into a single platform. This eliminates the need for multiple software licenses and simplifies the marketing workflow. Cons Limited Customization and Design Freedom: While HubSpot provides drag-and-drop tools for creating landing pages and emails, the customization options are limited compared to other platforms. This can restrict creative freedom and make it challenging to achieve a unique brand identity. Review Source IVAN F. Director General de Operaciones Used the software for: 2+ years ### "HubSpot Marketing includes all the tools you need for inbound-marketing." February 22, 2018 4.0 Hubspot marketing is a great option to generate sales opportunities at low costs. Pros The process of internationalization of Hubspot is also transferred to the language of the software itself, which makes it easier and more user-friendly for users from all over the world. Regardless of where the client is in the process of inbound marketing, it is very easy to create dynamic content that encourages the next step. The tool allows you to work on this strategy through automation technology. Has its own CRM. HubSpot is one of the tools that has most developed the functionalities linked to Social Media. Cons HubSpot need too many configuration data, special steps, data to be filled etc. There are too many customization problem. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.