# Page 56 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 56 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6220 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6220) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 56 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1376-1400 of 6220 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sales and Marketing Coordinator Information Technology and Services Used the software for: 6-12 months ### "The Best All-in-One Platform" February 9, 2017 5.0 HubSpot is something that I use on a daily basis for email marketing, social media marketing, Inbound marketing, maintaining our contact lists, designing and publishing landing pages, etc. Since we have transitioned to HubSpot I have not had to use any other software to get what we need. Pros HubSpot allows us to have everything we need for our marketing department all in one spot. It syncs well with Salesforce, which is what our sales department has been using. Cons I really do not have any Cons, as HubSpot is pretty much exactly what we need and is a good fit for our company. However, that might not be the case for every company or sales & marketing department. It can be pricey and if you are not using all of the tools it might not be the best option for you. Review Source Natalie B. Owner CEO E-Learning Used the software for: 2+ years ### "On the Go and On top of it all" November 14, 2018 5.0 I love using hubspot for my tracking and biz information when I need to know when and how many times my emails are read. Pros Hubspot has saved my biz so many times. Keeping record of when my emails are opened and how many times, it has absolutely kept my clients accountable for being responsible for their own biz and our agreements. Cons It can kick me out of being logged in and I have to keep logging in. Very frustrating. Review Source VR Verified Reviewer Digital Operations Manager Commercial Real Estate Used the software for: 1-2 years ### "HubSpot Marketing Hub Review from a Certified User and HubSpot Power User" May 21, 2020 4.0 HubSpot has a decent CRM and useful marketing technology, but has a few buggy issues that could cause some hair pulling. Limited tracking on conversions is also a sour spot... Pros An intuitive to use platform that also includes free training on how to use the platform. Well integrated with their CRM and other platforms--but sometimes difficult to use. Expect to look for workarounds. Good 24/7 customer support. Cons Bugs on data imports and limited dashboard options. Limited tracking options for conversion attribution especially from emails--which you'd think HubSpot would specialize in. Review Source Maddie A. Licensing Coordinator Used the software for: 1-2 years ### "Awesome marketing tool that's easy to use and has lots of great features!" April 24, 2018 5.0 Allowed us to market our business much more effectively. The automated posting feature allowed us to take advantage of peak posting times even when we are out of the office. Pros Easy to set up, even for those who aren't exactly tech-savvy. Tons of tools that allow you to manage promotions and view analytics. Customer service is also very knowledgeable and friendly! Cons The only real issue we have with this software is the price. It is probably not ideal for smaller sized businesses, but for larger businesses the leads and traffic this product gives us it practically pays for itself! Review Source Deepa K. Campaign Specialist Information Technology and Services Used the software for: 6-12 months ### "Best tool for tracking user journeys and generating b2b leads" May 13, 2022 4.0 Pros We use Hubspot Marketing Hub as Automation tool. We generate B2B leads through its automated and Customer journeys campaigns. We use Sign up form, landing page and Email template builder to capture leads. The workflows and Journeys provides users with a great way to enter and exit on occurence of an event. Cons The pricing should be reduced. An option to calculate campaignand lead revenue. Review Source VR Verified Reviewer Online Marketing Manager Security and Investigations Used the software for: 2+ years ### "The Best Marketing Automation Platform" April 11, 2019 5.0 Overall, I recommend them over any other marketing automation platform. Especially good for small to medium businesses who have to do it all themselves as Hubspot makes it very easy. Pros Using Hubspot was incredible. The UX is unparalleled from what I've seen from competitors such as Marketo and has a rich amount of features. The workflows are very visual and easy to understand and set up, lists are intuitive a you can make beautiful emails on their platform. Social scheduling is also pretty convenient. Cons As with many marketing automation platforms, creating LPs and emails can require a bit of coding. The email may look great in the builder but once sent has spacing and structure issues. The social media section has some nice features but is still pretty basic compared to other social planning platforms. Review Source KK Katarina K. marketing coordinator Marketing and Advertising Used the software for: 1-2 years ### "HubSpot is great!" August 12, 2022 5.0 Pros Easy to use, simple to learn and combine all your marketing efforts in one place Cons It's not intuitive as it could be, but I can't really say that it's a con Review Source Dinos P. President Internet Used the software for: 2+ years ### "Incredible...if you have loads of $$$ in your pocket" May 21, 2022 5.0 Despite it's incredible feature set, it's very easy to setup, use and start benefiting from Pros It had every piece of functionality I wanted/needed Cons I couldn't spend $2,000/month to get the functionality I mention above Review Source VR Verified Reviewer Marketing Manager Medical Practice Used the software for: 2+ years ### "Great for smaller teams" January 30, 2020 5.0 Easy to use to send emails, nurture leads, and convert them to customers/ Pros Fairly easy to get started with and meet the needs of a smaller business. Setting up workflows, automated emails, custom properties and using it as a CRM for sales as well. Cons Limited in how much data you can export for reporting purposes. If you want to dive deep into data then there's a lot of manual work that needs to be done. Review Source Lauren G. Manager of People Operations & Employee Experience Consumer Goods Used the software for: 2+ years ### "Not my favorite CRM" January 26, 2019 4.0 Pros Hubspot is great for sending out marketing funnel emails. This is definitely it's top function. Cons Hubspot is not great for use as an actual CRM. It is very cumbersome and difficult for Account Managers to actually use it effectively for this purpose. Review Source VR Verified Reviewer Digital Marketing Specialist Information Technology and Services Used the software for: 6-12 months ### "Easy to use, good for medium sized businesses" October 21, 2018 5.0 It's pretty good. It works with minimal fuss and it's nice to use. I would recommend it - it's certainly easier than using custom solutions. Pros It's easy to create workflows - they link up to the rest of Hubspot's marketing suite (e.g. emails, forms etc). The workflow creator has a good user design and is well laid out. It looks brilliant and it works well for medium sized businesses. Cons There could be better explanation on help pages of how triggers work (especially with delays). For larger businesses, I imagine that the sheer number of workflows might become difficult to manage and they might clash with each other. I'm not sure that Hubspot's UI would be particularly helpful in managing large numbers of workflows. Review Source TS Tribhuwan S. Marketing Manager Internet Used the software for: 2+ years ### "Good platform for marketing Automation and leads management." October 8, 2022 5.0 Pros Hubspot platform is easy to use, support team is also good. Cons Hubspot cost is little high in compare to others CRM. Review Source RK Ravi K. Email Marketer Financial Services Used the software for: 2+ years ### "Best Tool for Email Marketing" October 23, 2022 5.0 Pros I use Hubspot often as a Email Marketer. With the contact/ticket/deal visualisation or even the report builder, it assists me in getting the information I need to make smart decisions. It enables my business to have a sophisticated (but comprehensive!) marketing automation approach and to develop the most effective segmentations to hit every one of our goals. Cons The drawbacks I observe are merely areas where, in my opinion, they may be improved:- How deal, contact, and ticket data aren't really related to one another (in a way that I can't see in a plain view, for instance, tickets that are associated to contacts that have this or that property). Review Source DG Derek G. Creative Services Director Non-Profit Organization Management Used the software for: 2+ years ### "Project Management Feature" February 13, 2020 4.0 Overall, it has been a good experience. Just as stated in the other section. I'd like to see some changes in the project management section. Pros I like that hubspot is a "hub" for everything we need and do here. Cons The project management feature needs some work. It captures a lot of things and information, but there needs to be a project board view where we can see our projects in virtual folders like Trello boards. I find myself jumping between Trello and Hubspot all the time. If hubspot can invest some time making the project section great, then hands down it would be the best platform that anyone has. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 1-2 years ### "Hubspot - Inbound Leads" December 24, 2018 4.0 Hubspot is a great tool to prioritize new leads coming into our SF. Automation efficiencies on sending mass emails. Pros We use Hubsport in my organization for inbound leads. This prioritizes the leads coming in to our system and is integrated with SF. I have used it previously in more details for Sales with automated emails that can be personalized. Easy to use platform. Cons The biggest issue I have is the integration with Outlook. Opening an email and respond to a hubspot notification seems to slow down outlook and I find myself restarting outlook multiple times. Review Source Vadim P. CEO & Co-founder Used the software for: 2+ years ### "Easy To Setup And Use CRM" May 20, 2018 4.0 Marketing automation platform Pros Overall quality of product is pretty good, they offer great support, easy integration, good UI and many features for marketing needs. It took less then a day to set up, integrate and start using the platform. Free trial option is also very useful. Cons Pricing is high, and it would be nice to have more integration options. Other than that the product is good. Review Source VR Verified Reviewer Director - Marketing Communication Chemicals Used the software for: 2+ years ### "Great CRM tool" October 9, 2018 4.0 Inbound conference was a great learning conference but then it changed and got too big and they stopped having sessions on how to and more about Marketing automation in general. Would be nice to have more how-to videos or something to make up for the change in conference focus. Pros Easy to use and all your marketing activities are in one place Cons ability to create your own templates can be challenging when you want a little more advanced features Review Source J. Ryan C. Business Intelligence Analyst/Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Great for the price" September 23, 2020 5.0 I really do like the software and the functionality provided in the software. It was very helpful to hop into a software that covered so much! It was my one stop shop. Pros The user interface is very good and I love all the features that it pushes out. Cons Scalability and price. I had to leave this platform as I began to scale. It became to pricey to maintain high volumes of contacts as I casted a large net on my engaged audiences. The moment I started to gain traction on customers/prospects engaging in my platform, I started going through higher teired pricing. And I started to add employees in the platform which increased my monthly costs on it. Review Source MS Marco S. Marketing Manager Restaurants Used the software for: 6-12 months ### "Extremely complete" November 28, 2023 5.0 Pros HubSpot is an extremely complete marketing software. From marketing, sales, CRM, etc., HubSpot allows you to manage your business completely. It's one of the best marketing software I've ever worked with. Cons The biggest cons are the price of the software and the complexity of use. It requires that the entire team is well trained so that they can take advantage of its features. Review Source Nicole M. Public Relations Cosmetics Used the software for: I used a free trial ### "hubspot, a great help" July 19, 2022 3.0 So far I have had no problems, so I have not needed help, but I hope if something happens everything is easy and fast Pros I like how easy it is to use, I have also used it to create courses that are later sold, and it works great Cons Maybe it doesn't have as many tools as other software, but it works well Review Source Agnes Serwaa A. Web development/ product and graphic designer Real Estate Used the software for: 1-2 years ### "A powerful marketing automation software for marketing and business growth" March 13, 2023 4.0 In general, HubSpot Marketing Hub is a powerful marketing automation tool that can help businesses excel in their marketing efforts and boost their revenue Pros The user interface is great; it's very user-friendly and easy to navigate, and the helpful suggestions provided throughout the process made it particularly accessible for beginners like myself Cons One of the challenges I've faced with HubSpot Marketing Hub is the limited ability to fully customize it to meet the specific needs of my organization due to the design constraints Review Source MJ Marsha J. Demand Generation, Sr. Mgr. Security and Investigations Used the software for: 2+ years ### "HubSpot is the most cost effective, feature rich Marketing Automation platform in the Market" October 2, 2019 5.0 Fantastic! Pros We leverage HubSpot Marketing Hub for email, social and CMS. The platform is feature-rich, and the product team is focused on developing functionality that serves its customers well. The workflow automation, pop up forms, campaigns and reporting satisfy our requirements for lead development and lead capture. We use the Salesforce integration too. We also leverage their premium support offer and regularly attend HubSpot Inbound to ensure we have all the resources necessary for hyper-growth. Cons No cons here, we get a lot for the money! Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Cost and features. Review Source NS Nikhila S. sales Business Supplies and Equipment Used the software for: 2+ years ### "Iam using this hubspot since 2 years,and no complications in email autorespoder " July 27, 2022 3.0 It helps automate and support marketing campaigns all in one place Even social media channels can be tracked using it and building canding pages was unbelivebly easy Pros Paid Ad tracking,social media intergration and management Cons i think its does not fit more advanced use cases. Its focus on ease of use and approachability Review Source BL Brenna L. Senior Marketing Consultant Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, not the most robust" November 12, 2019 4.0 I work for an agency so I operate our clients' HubSpot instances. The types of projects vary but typically I use HubSpot to execute email campaigns, review/optimize lead scoring and lead capture/distribution. Pros The email editor is easy to use, even for someone who is a beginner. They have embedded Litmus into their platform which allows you to test the emails through tons of providers and operating systems. Their support is great! I find it super easy to chat with someone when I have a question and they are very hands on in helping you find a solution. Cons In some cases I've found it not as robust in reporting. HubSpot uses different lingo and setup than other marketing automation platforms for example workflows--these can be used to create email nurture programs but also can update a contact's info based on an action. It's not necessarily bad but if you are used to other platforms it takes some time to get used to or you'll have to find a workaround. Review Source MY Marco Y. Consultant Marketing and Advertising Used the software for: 2+ years ### "Very good tool for lead management" August 9, 2022 5.0 Pros The CRM system for sales. It saved a lot of work for our sales department. Cons So far we haven't encountered anything that would limit our work. Alternatives considered [Nimble](https://www.capterra.com/p/123032/Nimble/) Review Source Talk to a Capterra advisor for free and get results within 15 minutes.