# Page 59 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 59 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 59 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1451-1475 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nishant G. Marketing Airlines/Aviation Used the software for: 2+ years ### "It fulfills all your basic needs." July 13, 2018 4.0 Pros It has pretty much everything for basic automation. It is also easy to use. Hubspot provides amazing support and knowledge center. This enables you to use automation to the maximum. Cons Automation on CRM (ep. deals ) side is broken. Everytime you think of an automation on CRM front they will let you down. A lot of business use cases are missing. Review Source JB Jitendra B. Blogger Writing and Editing Used the software for: Less than 6 months ### "Intuitive and quick tool for managing marketing campaigns but heavy on pocket" November 15, 2022 4.0 As a user I would say that I am fairly pleased but don't approve the price tag when it comes to the paid version. Pros I love the intuitive interface and extensive features it offers along with automation of complicated tasks. Cons The software is certainly expensive and I also expected more value for money when we are paying that much price tag but this is an area where it doesn't meet the expectations. Review Source VR Verified Reviewer Digital Team Leader Marketing and Advertising Used the software for: 2+ years ### "Easy to use marketing software with good support" October 9, 2019 4.0 Pros It's very easy to use and has strong support along with a comprehensive training system Cons Being on their IP for sending can affect your deliverability Review Source CS Christina S. Marketing and Communications Manager Staffing and Recruiting Used the software for: 1-2 years ### "LWR Feedback on Hubspot" October 3, 2019 5.0 We are able to make decisions on content that is performing well so we can build on those strategies as well as reducing topics which have less traffic, views and engagement. This is really beneficial for having the data to back these decisions in order to increase brand awareness and customer conversions. It saves time and keeps processes fluid having every aspect hosted in one place. Pros It's brilliant to have all marketing elements hosted in one place for ease, functionality and for reporting purposes, this is one of the main reasons we love using Hubspot! It's very easy to use, looks great and has many functions available within the package that we still haven't uncovered so even more potential to add value to our marketing strategy! Cons For us, we have struggled with having enough time to invest in looking at the analytics and interpreting the data to move forward with ideas and next steps, less a con of the software and more a case of our resources internally. Review Source RD Randal D. Co-Founder, VP Accounting Used the software for: 2+ years ### "Hubspot Is The Best Of The Best In Website Hosting, Design, And CRM" February 27, 2018 5.0 It is great for people without a lot of skill in developing a website and even better if you do have web skills. The CRM is amazing! Pros They continually add value to their product. Support is beyond great. It keeps getting better every day. It does more than they say it will. Always 100% responsive and if they cannot do something they tell you why. My experience is Hubspot has never been down. Somehow it is always up and running. I do not believe anyone can outgrow it. It is just that good! Cons They make a lot of improvements which can be a bit tough for an accountant like me to keep up with. We have an in-house webmaster and she loves it! Since she works with it regularly the improvements are easy for her and she helps me stay up to date on it. Review Source HKgH Hari Krishna goud H. Bda Construction Used the software for: 6-12 months ### "I would recommend this to others " January 11, 2023 5.0 I would recommend this to others to switch to this software. Pros Customer segmentation features are helpful for us Cons Nothing to unlike in the software every thing is up to mark Review Source SP Sergio P. Partner Information Technology and Services Used the software for: 1-2 years ### "Top" November 20, 2022 5.0 Pros All-in-one marketing automation features. Cons Nothing special to say about the product. Just didn't like the lack of flexibility from HubSpot sales team. Review Source Yesenia R. Writer Writing and Editing Used the software for: 2+ years ### "Great Learning Materials!" November 20, 2021 5.0 No regrets, I'm always reccomending HubSpot to friends and colleagues! Pros I love how easy it makes learning about marketing. Before HubSpot Marketing Hub, I found myself confused rather than enjoying SEO and analytics. Now, it's a breeze. Cons Yeah, some of the terminology is complicated but it takes time to learn these items ans Hubspot makes it fast and reliable. Review Source PA Peter A. CEO Information Services Used the software for: 2+ years ### "Online Marketing tool" December 22, 2022 4.0 We needed an easy marketing tool for our startup. It had to work for non-technical person but still be powerful. Pros One place to have all the tools - it allowed our marketing team to work and the management to have the visibility. Cons Learning curve - some feature are not intuitive. Pricing was also a bit hard to find in the beginning. Review Source VR Verified Reviewer Digital marketing Government Administration Used the software for: 2+ years ### "Simifies as well as optimizes" December 3, 2020 5.0 Overall I am happy with the results of using this. Pros Simifies as well as optimizes marketing needs. Makes carrying out tasks more organized and reporting is very easy. Cons Set up takes an initial investment to do but is definitely worth it in the long run. Saves lots of time later. Review Source Michele J. Recruiting Director Executive Office Used the software for: 1-2 years ### "Hubspot is so much more than a CRM" September 24, 2018 4.0 We use Hubspot to track sales and it also two folds as our applicant tracking system. We track applicants as 'deals' and follow them through the pipeline stages. It has been a wonderful time saver and allows us to have everything stored in one place. We would be lost without hubspot Pros This software is user-friendly, I was able to teach myself majority of the functionality just by using it daily. It is a clean software and it makes sense. Cons It is overwhleming becasue there are so many aspects to it and opportunities to learn that I wasn't sure where to start. Review Source Alison S. Creative Content Lead Used the software for: 2+ years ### "HubSpot is a dynamic, ever-changing platform of awesomeness. It helps us be better marketers." November 16, 2017 4.0 An ability to pull off some pretty amazing marketing campaigns on behalf of our clients as well as our own brand. Pros That there's never any tech or IT issues. It's a very well-run and maintained platform that doesn't require patience! Cons Sometimes, it can be overwhelming to manage the updates and changes. Like, hey. I just mastered this piece and now it's changing? Why? Review Source KN Kumar N. Managing Director Accounting Used the software for: 2+ years ### "Valuable asset" October 20, 2019 4.0 The recent introduction of Mailing makes it a child's play to manage your email marketing activities. The templates are fully customizable, setting up a mailer is a breeze. Most importantly, as this is directly linked to the Hubspot CRM the level of analytics available on the performance of the mailer is very useful. Pros Ease of Use Intuitive interface Great add-on to Free CRM Cons Limitations on the Free version Cost to upgrade significant for small businesses Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Hubspot CRM is our backend CRM, No need to link up to other service providers with direct availability of Mailers in the same CRM. Review Source MM Michael M. Manager Consumer Goods Used the software for: 1-2 years ### "Overall a good option for pipeline creation and business development" September 14, 2023 5.0 Pros The platform is easy to use and wasn't too difficult to get started with, especially as we had to transfer all items from our old platform into HubSpot Cons Some of the organization of contacts vs. companies vs. deals is a little frustrating. We should be able to create pipeline views beyond just deals Switched from [Copper](https://www.capterra.com/p/141642/Copper/) Copper lacked functionality Review Source Benjamin L. Director, Account Services Computer Software Used the software for: 2+ years ### "Up and coming sales CRM" September 28, 2018 5.0 I use HubSpot on the sales side, so I can't speak to the marketing automation platform. Overall I think it's a great and powerful CRM for the money. Dashboards look great and are easy to build/use. The platform will grow stronger over time as they continue to invest. Highly recommend! Pros Super sleek UI with an easy to navigate report generation engine Cons Limited ability to configure/customize the software. Review Source VR Verified Reviewer Marketing Manager Hospitality Used the software for: 2+ years ### "Marketing Automation Gold" April 24, 2019 4.0 Having used the software for more than 3 years, our business has seen a tremendous benefit in using HubSpot. We are better able to manage our prospects and deliver the right messaging and the right time to the right contact at a given business. Pros HubSpot does a great job of helping users understand the Sales Funnel, and it's importance in Marketing to prospects effectively. With the HubSpot Academy, and an intuitive interface, it's not difficult for an entry level Marketer to get up to speed with this enterprise Marketing software. Cons There's not a whole lot that is not top-of-the-line with HubSpot. The cost is a bit high, but there are trial and lower tiered versions for small businesses looking to automate some of their marketing channels. Review Source Brandon G. Founder Computer Software Used the software for: 6-12 months ### "Great platform in general." April 16, 2018 4.0 Great automation tool for marketing, specially for small to mid sized businesses. Pros User experience is seamless. Offers a 7 day free trial. The platform also offers a lot of support. All of your tools are in one place, very convenient. Cons No A/B testing in the basic or pro packages. Requires a 12 month contract. Very steep pricing, and tech support is paid. Review Source Response from HubSpot April 20, 2018 Hey Brandon! Thank you for taking the time to write this review - we really value being able to hear your perspective on our products! I'm glad that your user experience has been so seamless and that you have felt well-supported during your journey through our tools. As far as room for improvement - I would love to dive a bit deeper into some of your comments. For the steep pricing pinch that you felt, did you experience this as the number of contacts in your account grew or more so when you were making the decision to upgrade to a higher tier product? And for your comment on A/B testing - I'm happy to inform you that you are actually able to do A/B testing within our pro package now! If you are open to continuing the conversation, we would love to hear from you at the provided email address! Thank you again for the review! KJ Kate J. Marketing Director Marketing and Advertising Used the software for: 2+ years ### "All in 1 Marketing Solution for SMBs" June 7, 2017 4.0 Marketing automation, landing pages creator, emails, CTA creator, blog manager, and so much more! Pros I can control my social, email marketing, automation, landing pages, and so much more all from one spot. They are always coming out with new and innovative tools to add value to the product - - - for instance, their new lead flows is fantastic! Cons Designing a template or landing page can sometimes require coding if you want something that's not out of the box. I've been able to work around the restrictions with the little bit of code that I do know, and their customer support team is fantastic to fill in the gaps. Also, we just renewed our contract and I wanted to take away part of our service and replace it with another one of their products - our needs have changed since last year. Because we received a "package deal" I had to renegotiate the terms. They were very nice about it but something to ask about when you are signing up. Review Source BC Bradley C. RevOps Information Technology and Services Used the software for: 1-2 years ### "Simplest, most effective, all-in-one marketing platform" May 31, 2022 5.0 Pros I love that this tool integrates seamlessly with our sales processes and adapts with change. It insures transparency across sales and marketing. Cons I hate the additional pricing for simple features surrounding the automation tool and API. Enterprise pricing is a significant jump. Overall, still a fantastic tool that I recommend highly. Review Source VR Verified Reviewer Psicóloga Used the software for: 6-12 months ### "Excellent, it allows me to create, automate, measure and optimize all my online marketing." March 9, 2018 5.0 The benefits are multiple, you can receive SEO recommendations to make your posts much more attractive for both readers and search engines, also allows you to create landing pages or landing pages quickly and easily, indicating how to improve it at the SEO and Design to get conversions. As well as the programming of campaigns and worflows of automatic emails, there is also a free version and among other things you can depend on where the client is in the process of inbound marketing, you can create dynamic content that encourages you to take the next step . Pros What I like the most about HubSpot Marketing Automation is that it helps increase traffic, convert sales opportunities and attribute ROI, as well as the creation, automation, measurement and optimization of all my online marketing. I love that it centralises and improves the digital marketing management of any brand, this tool serves entrepreneurs who are inexperienced in marketing as well as those who have a consolidated business, as well as the ability to attract your target from digital marketing. Cons Although HubSpot marketing is a platform created to help companies that seek to increase traffic to get opportunities from digital marketing, it does not improve by itself the management that is the user who should be responsible for making ads for their ads to capture more and more target, it would be interesting the possibility of having managers that help you to make your marketing attractive. Review Source VR Verified Reviewer Content Marketing Professional Marketing and Advertising Used the software for: 6-12 months ### "Best in Class, Except for some features" September 29, 2020 5.0 Hubspot is great for maintaining the integrity of your marketing database, and really customizing every aspect of the buyer journey. Pros The range of features and the ability to customize workflows, chat bots, sequences and more makes in invaluable for running scalable marketing operations. Cons The landing page builder is quite limited - not great in terms of a drag and drop landing page builder. If you're not on a discounted plan, it's way too expensive for small, mid-sized companies. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Freshmarketer](https://www.capterra.com/p/226111/Freshmarketer/) Review Source VR Verified Reviewer Digital Marketing Strategist Used the software for: 1-2 years ### "Hubspot is the bomb" March 13, 2018 5.0 Pros I currently work with a company that has a limited budget. Hubspot has an amazing set of tools available now at no cost. Their paid features are even more robust. Knowing when a client has read an email is invaluable. The CRM is great for tracking tasks and conversations. Cons I have multiple instances for three different companies. The logging in/out of each account can get confusing. It would be nice to be able to easily "switch" accounts. Perhaps there is already a way but I'm missing it. Review Source AV Allison V. Product Marketing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Hubspot is a great tool and resource" March 14, 2022 5.0 Pros There are many different educational resources not only to best use Hubspot, but also career development and much more. Cons It was always a challenge to onboard new users to Hubspot and keep them engaged. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Hubspot had a CRM system along with Marketing tools. Review Source GG Gaurav G. Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Solving Your Marketing Automation Needs" October 28, 2019 4.0 \- It allowed us to solve our biggest problem, marketing automation to different clients. - Being in a business which is working in different geography, it makes things easy for you. Pros There are 3 things I like about Hubspot Marketing Automation: 1. Ease Of Work: The software helps you in doing things easily and its easy to use. Whether sending emails or creating workflows, each things are simple for you. 2. Customer Support: One of the best customer support teams. They listen to you, find solutions and gives the right answer. 3. Knowledge Sharing: The platform itself allows you to learn and experiment with different options and they knowledge hub is abundant. Cons There isn't anything for now. But would ask them to create the contact page bit more simple. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub Its easy for all the team and the flows and knowledge sharing from their team made us believe in hubspot. Review Source AC Aryak C. Alliance Manager Information Technology and Services Used the software for: Less than 6 months ### "Automate marking needs efficiently" May 26, 2023 4.0 Pros I really liked the powerful lead generation and management tool that offers robust features like forms, lead scoring, and lead nurturing workflows. Also, through its reporting features, users can track and measure the performance of their marketing campaigns. Cons Overall the tool is up to the mark, only limitations could be the advancement of customisation features and product pricing. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.