# Page 60 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 60 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 60 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1476-1500 of 6230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RH Ray H. Sales VP Telecommunications Used the software for: 2+ years ### "Hubspot for Marketing needs work" November 24, 2018 3.0 I think we know now more after we moved on from HubSpot what we needed for a turnkey solution. You learn along the way. Pros The "inbound marketing" concept and benefits for Hubspot were very appealing. It was promoted as a solution to help with gaining more attention to our site and lead production. I saw many positive testimonies and I am sure the lead generation and promotion for web site worked well for many companies. The benefit was in working with the Hubspot Team as a coach. They were always there to help with what we needed to change. Cons Hubspot or any software is always based on how effective it is. What was the ROI? What was the benefit. The problem is more around being able to track closed loop reporting. This means being able to track a marking expense to a given lead and track that sale and campaign code thru the CRM for reporting needs. The same with an email campaign. We we lacking this part in our use of HubSpot. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 2+ years ### "Best Platform to Manage Marketing Campaigns and Leads" May 27, 2019 4.0 The best Marketing Automation Tool we are using to execute mass campaigns, generating inbound leads, tracking prospects and website visitors. HubSpot easily integrates with CRM. The support from their team is remarkable. Pricing of this tool is slightly high in comparison to other tools available in the market. Pros With the advanced feature of tracking leads activities like Open and Click. Easy Integration with CRM like Salesforce. HubSpot is having a separate place to learn from everything about tool and marketing, this makes the tool unique. In Pro & Enterprise edition unlimited user can access it. Reporting of HubSpot is really nice. Cons Pricing of HubSpot is higher. A\\B testing is not available in the basic & pro pack. Syncing issues with CRM Update interface without notification. Review Source Narendhiran S. Growth Hacker B2B & B2C Computer Software Used the software for: 6-12 months ### "Marketing Automation/Orchestration at best." July 19, 2018 5.0 1\. Marketing Automation. 2. Better conversion rate through the funnel. 3. Integrated data from multiple sources. Pros 1\. Data integration across services. \[Hubspot Marketing, Hubspot CRM, and Hubspot Sales \] 2. Ease of creating workflows. \[One of the few tools which have multi-purpose workflow models pre-built - Waterfall, Date based and Event property based\] 3. Dashboard and custom reporting. 4. Great support team which helps resort things asap anytime. 5. Integrations with other platforms and softwares. Cons I have not yet faced any big cons, we are yet to come across a requirement that falls into a bucket where we had struggled to set it up in Hubspot. Review Source VR Verified Reviewer Customer Success Manager Used the software for: 2+ years ### "Super easy-to-use marketing automation software with the best support available" January 31, 2018 5.0 Pros I love the ability to reach out to support at practically any time. I can call at 10pm my time and get someone. Or I can call on a Sunday evening and still get support. The support staff is also great to work with. Cons The cost gets a bit hefty if you have a lot of contacts so it can be limiting for companies with many contacts. Review Source VR Verified Reviewer Digital Marketing Manager Computer Software Used the software for: 2+ years ### "Great Marketing Software " September 7, 2018 5.0 Pros HubSpot is clearly built with the marketing team in mind. They also are always coming up with new and innovative features that are easy to use and that ultimately lead to a more efficient team that can drive more value for the business. Cons Very little cons to the software. I've only ever had positive experiences when using HubSpot Review Source VR Verified Reviewer Account Manager Information Technology and Services Used the software for: 6-12 months ### "HubSpot is a powerful tool for all sales/business development representatives " January 20, 2021 5.0 All in all, this tool is the best for sales managers and account managers. There are a lot of useful and helpful features. Pros Undoubtedly, Hubspot is a great tool for all salespeople because you can automize your prospecting. The most important features for all SDRs/BDRs: - Sequence - Automated e-mails and templates - Tasks - Contacts with all information about your contacts. Cons I guess the main problem that you cannot use the HubSpot mobile Application with the same features as desktop software, and another problem that I can't create the favorite list of contacts from my Accounts. Review Source VR Verified Reviewer Marketing Coordinator Computer Software Used the software for: 1-2 years ### "the best in marketing automation" December 13, 2018 5.0 Pros HubSpot is easy to use, and has a lot of features that other CRM/marketing automation suites don't have. Namely, they have a built-in website tool so you can host and manage your website, tightly integrated with all of your other marketing efforts. Cons I'm not a fan of the pricing structure - you pay essentially based on the features you want, but more importantly the number of contacts you have in the system. Other software that charges per-user is more appealing because of this. Review Source Daniel E. Designer Information Technology and Services Used the software for: 6-12 months ### "Well Designed, But too Expensive" March 30, 2019 4.0 Hubspot is a very popular marketing tool, but very overpriced. Despite having a well designed tool that has proves it's worthiness in some areas to businesses, I wouldn't recommend Hubspot. Why? Because it's too expensive to run which makes it not good for start-up organizations. Pros It helps to send targeted messages to boost more customer signups. It's multiple interaction channels helps to boost revenues. It helps organization in traffic growth. It helps in pulling off accurate reports because all data are stored in one place. It can be accessed and be linked in any time and place. It allows you to customize everything to your brand and sales process. It helps marketers to manage all social media accounts with a single dashboard. Cons Organizations finds it to be not advanced enough yet because it's lightweight. Organizations finds it to be lacking flexibility. Most paid tools offered by hubspot are free elsewhere. You pay for it's technical support. It's very expensive because the more your contacts grows, the more it's packages grows. Review Source Olaf S. Senior Growth Marketer Information Technology and Services Used the software for: 2+ years ### "Hubspot is great!" November 13, 2019 4.0 Pros Hubspot is a jack of all trades and I expect they will become a master of everything as well but they're not there yet. But if you're looking for a great and easy catch all solution, Hubspot is your platform. Cons Some functions are lacking...Hubspot can almost do TOO much and not everything perfect. Review Source JN Jason N. Marketing Director Consumer Goods Used the software for: 1-2 years ### "Great CRM for any-sized business" November 12, 2019 4.0 Pros Hubspot is very easy to use. Their user interface is terrific and as a new user without much training, I was able to dive in and start executing emails, lists, forms, and chatflows. But what has saved me on countless occasions is the awesome customer support team that is always there to help troubleshoot. They are extremely knowledgeable and gracious. Their knowledge base is great too. As you're working, if you have a question, the likelihood of search for it and being and to find the info you need is pretty high. Cons Most revolves around data. I wish their data and reporting was a little more plug and play and easier to use. I have run into issues in the past with building out attribution models—but that is a feature that is now in Beta. I also wish there was an easier way to build a report that tracks unsubscribes, new versus returning shoppers, etc. Review Source sN sheikh N. Team Lead Staffing and Recruiting Used the software for: 1-2 years ### "User" January 13, 2023 4.0 I am totally satisfied with this product and overall recommend it to other businesses as well. Pros It helps us to integrate lot of features under one hood. It helps to monitor, track and create lot of content for our company. Customers, leads, it can handle anything. Its a great product. Cons It is a bit complicated to use especially for the new people. Review Source MD Miguel D. Repartidor Automotive Used the software for: I used a free trial ### "Manejable y confiable" June 3, 2023 5.0 Me parece que todo esta muy bien explicado. Pros Es muy facil de utilizar, el manejo de la herramienta es muy entendible. Cons Al parecer se encuentra muy bien ,a futuro se podrá mejorar mas, para nuevos proyectos. Review Source VR Verified Reviewer Content Marketing Information Technology and Services Used the software for: 6-12 months ### "Great Automation Software" April 18, 2019 4.0 Overall, it's a really great tool and helps any marketing team of any size really do more than they would usually do without a software, and produce better and measurable results. Pros It's really scalable for teams in a marketing, sales, and business growth capacity, especially the end-to-end setting up and monitoring of email campaigns and generated leads. Also, It's budget friendly. This was actually one of the positives the Marketing lead in my company shared when getting approval for us to adopt this software. Another exciting feature which makes HubSpot pretty easy to use is it's tracking feature. You can easily check on some of your activities, from scheduled emails to metrics like how much clicks and reads you get on say, your blog post and how much traction you're getting from email marketing. This is aided by a really cool dashboard that shows everything clearly. Cons Not so much is wrong with HubSpot's software in my opinion. Only that it may not be so much of a perfect companion for organizations that aren't big on content production. Review Source Kyle M. Demand Generation Specialist Computer Software Used the software for: Less than 6 months ### "First-Time User" February 26, 2021 5.0 Overall, this software seems like an awesome all-in-one system that will be able to keep all of my marketing work consolidated and organized...once I get the hang of it, that is. Pros After hearing about Hubspot for years, I've finally found myself in a role where I'm using it every single day. And while I'm very new at it, I can already tell that Hubspot can do a lot of everything. So much of our organizations work - marketing, sales, analytics, reports, communications among the team - it all lives in here. It's quite impressive. Cons With so many functionalities, it's been easy for me to feel overwhelmed when first starting in Hubspot and navigating to the functions that I need. Perhaps with a proper tutorial or training, I'll feel more confident. But as of right now, there's just a lot going on in here. Switched from [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Changed companies. Review Source VR Verified Reviewer Executive Partner, Marketing Director Computer Software Used the software for: 2+ years ### "Extremely easy to use with excellent support" July 13, 2018 5.0 Pros Hubspot is very easy to use, even without any training. Support is world class. Always there, and once you have logged a problem, Hubspot support staff starts immediately working on it. Cons Some of the more sophisticated features, such as scoring or developing personas, require more knowledge, that is not always easy to find. Review Source Kathy C. Used the software for: 1-2 years ### "Hubspot as an Email Tool" December 22, 2016 5.0 It takes a lot for me to decide to pay for the many many subscription apps out there. HubSpot is a worthy investment. It is a tool I use daily to be able to see if people are reading my e-mails and helps me to respond to them in the moment at times when they are. I have been able to track board members who do not open e-mails and then follow up with those that are supportive and looking at communications from our organization. Pros This is been a useful app that I use on a daily basis!! Cons I would like to be able to distinguish in a group e-mail who has opened our communications, Review Source NG Nichole G. Vice President, Marketing and Creative Services Marketing and Advertising Used the software for: Less than 6 months ### "Switching to HubSpot was the Highlight of 2020" September 24, 2020 5.0 Simple. Everything is just so easy, from talking with our sales exec, the demo of product, the signing of contract, the price, onboarding, our AM team, the developers we had to work with for a custom project - all just super easy. The whole team is easy to reach and on it. If we need our sales rep, we can still reach him. We really don't, as our CX team is so wonderful, but if we needed him he would answer - we tested it. I cannot say enough good things about this company. Pros Coming from Marketo, I must say the ease of use. I rarely jump on, as our marketing operations manager heads up our marketing and sales tools; however, if I need to it is very easy. The onboarding process was simple, intuitive and the team was fantastic! This company delivers value and impeccable service. It's rare that a company lives up to their reputation or their word, these days, but HubSpot does both. They have far exceeded our expectations and we highly recommend to anyone using a marketing automation platform. HubSpot sets the bar high. Cons Operations Manger mentioned that her wish list (not dislike, more like a wish list) would allow for the ability to automatically delete someone from the system when they don't meet specific criteria. Now you have to build lists and it is a manual process. Not that it's hard or anything, we just prefer automated processes. Reason for choosing HubSpot Marketing Hub The experience - the team is great! Review Source AY AADIL Y. GERANT Construction Used the software for: 6-12 months ### "The best app" November 28, 2023 5.0 Pros A useful program in scientific and practical life, in addition to ease of use at a lower cost Cons A useful program in scientific and practical life, in addition to ease of use at a lower cost Review Source AH Amy H. Client Manager Events Services Used the software for: 6-12 months ### "Hubspot is Great" April 21, 2021 5.0 Overall HubSpot is pretty great for what my company needs it for. Their service is pretty decent, but they don’t always have the capacity to do what we need them to do organization-wise. Pros What I like most about HubSpot, among all of my employees as well, is that it’s a one stop shop for a project. It’s really great to be able to have tickets transfer from sales into the service pipe and the customizable fields on the left side are great for quick information about the project or event that we’re currently working on. Cons My coworkers and I have struggled to find a clean way of file organization within a ticket in the service pipe. We wish there was a way to create folders or something of the sort to organize files in a cleaner way rather than them all just laying there unorganized. Review Source MF Mark F. Director Retail Used the software for: 6-12 months ### "A comprehensive suite of tools, reasonably price with great functionality" November 17, 2022 5.0 Very positive experience with HubSpot which takes the pain out of a sometime cumbersome processes on previous platforms. Efficiencies have most definitely been achieved by switching to HubSpot. Pros Email marketing tools are a robust with a broad set of user friendly features. Customisation options are more than adequate and better than other platforms previously tried. Being able to manage multiples processes with the one suite is fantastic for my business. Cons Very few grumbles about HubSpot. Perhaps sometimes there are buttons that you need are not always in an obvious place so you have to look around a bit to find the right options. Review Source SZ Shawn Z. Recruitment Team Lead Information Technology and Services Used the software for: 2+ years ### "The Perfect marketing tool" July 26, 2022 5.0 Pros One of the easiest tools to set up marketing campaigns and reach the wide audience. Cons The dashboard may require upgrading a little. Review Source MF Morgan F. Marketing Manager Real Estate Used the software for: 1-2 years ### "Great Email Marketing Option for Real Estate!" October 18, 2023 5.0 Great option for those in real estate and need a space to organize contacts, deals, and leads. Pros Create lists from your real estate contacts and leads, easy to use email building tools. Send the email and get analytics all in one spot. Cons There are so many options that building can be almost over customizable. They could provide more analytics. Review Source FERDINAND O. Book reviewer and editor Writing and Editing Used the software for: 2+ years ### "Hubspot review" October 28, 2019 5.0 I really enjoy using this software and think it should be a household name based on how helpful it was to me and how it helped me in my industry. Marketting and search engine optimization are a crucial part of publishing and marketting books and Hubspot was beyong helpful in this. Pros The software has an easy portal to learn on Search Engine Optimization marketting techniques. It also has flexible learning time so there is no pressure on finishing it. There are helpful emails that followthrough on your progress with an amazing customer support staff that I loved. Cons It was a bit jarring at first to receive all this new information and have my plans boiled doen ro dates and expectations, but I did get used to how Hubspot operates. Review Source Kathryn S. Marketing/Social Media Consultant Used the software for: 2+ years ### "Forward thinking, customer-focused, a strong marketing tool" July 2, 2018 5.0 Pros This software is one that thinks ahead and implements what I did not even know I needed. It also teaches me how to do it in a way that I understand. Cons The vast amount of tools and resources they have available are sometimes overwhelming and confusing. This complaint is not really about the software but more about me. Review Source WL Waverly L. Account Director Marketing and Advertising Used the software for: 2+ years ### "Marketing Made Easy " May 14, 2019 5.0 Overall I enjoy using Hubspot. Their customer support is extremely helpful and is quick to resolve any issues. Pros Hubspot's marketing platform allows my team to seamlessly work with clients across multiple campaigns. The interface is easy to use and allows for a lot of customization. Cons So times the formatting for images and video can be tricky and social posts will push out without letting us know there are some errors that need to be fixed. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Hubspot fit our needs at the right price point and our clients enjoy the interface. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.