# Page 60 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 60 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 60 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1476-1500 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VA Vasanti A. Director of Public Engagement Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great for keeping track of leads over time" January 15, 2023 4.0 My job is greatly benefited by the use of HubSpot. Even the lowest tier offers a lot of features to ensure I have all the information I need about leads. It’s unfortunate that the deduplicating feature is in another pay package. Pros The feature I use more than anything are the tasks. Most days I start of going to see what tasks are assigned to me. It’s very straightforward and easy to keep track of. Cons Searching for lists and contact lead organization is a little all over the place. It’s really easy for there to be duplicates which can create confusion if multiple people are inputting information. I also had issues with the email tracking not working properly for automatic notifications. Never got fixed, and unsure if it was my laptop or hubspot that was the culprit. Review Source RD Romain D. Innovation Project Director Research Used the software for: 2+ years ### "Top of the art Marketing platform" August 15, 2022 5.0 Pros Ease of use and set up. Powerful tool for any marketing strategy Cons Price, less new features lately. not so easy to set up a custom email server Review Source VR Verified Reviewer Director Non-Profit Organization Management Used the software for: 1-2 years ### "Hubspot helps with my CRM" May 30, 2019 5.0 Overall it is very advanced in that i can sync it with many of my apps. I have it synced with my chat app on my website and several others. IT works really well for me as i have been using it for more than a year now, it gets the job done! Pros I Like that it offers a free account will lots of features you can take advatage of as a small business owner. I get to all that i need to with a free account. Plus if have multi features that makes thigns so easy. Cons I dont not like how it handles multiple users when trying to access the same information Review Source VR Verified Reviewer Manager Staffing and Recruiting Used the software for: 1-2 years ### "Hubspot made my lead capture easy" July 29, 2022 4.0 Compared to other lead gen tools it is a bit pricey but the ease of the tool does make up for it. Pros I liked how easy it is to capture leads via email sequences and also separate landing pages. Cons I couldn't fault the product since we had all our data in the HubSpot platform it just gave us another avenue to gain more leads. Alternatives considered [ClickDimensions](https://www.capterra.com/p/120911/ClickDimensions/)[Kartra](https://www.capterra.com/p/184946/Kartra/) Reason for choosing HubSpot Marketing Hub We were using the free CRM product and didn't want to lose our data or have to migrate to another system. Review Source VR Verified Reviewer Client Service Broadcast Media Used the software for: 6-12 months ### "Smart Solution" February 6, 2019 4.0 Hubspot has improved how well I communicate well with my customers as well as helped a lot in the management of my social media handles/platforms. Pros This provides a consolidated way to work . It allows me to post on social media, the creation of blog posts, emails and not having to bother oneself about managing all these separately. The scheduling function is also very awesome. One can create posts ahead and simply schedule for them to be posted very much later. The back end analytics displays all the key metrics that I need to track and access. Cons Varying results on visits and campaign outcomes are sometimes confusing when comparing analytics from Analytics and Hubspot. Review Source RC Rachel C. Experiential marketing manager Computer Software Used the software for: 2+ years ### "HubSpot > Marketo" August 4, 2022 5.0 Pros HubSpot is fun to use once you get the hang of it. Solves all email marketing needs we need! Cons The time it takes to learn all of the nuances. Review Source Yaray O. Especialista comercial Consumer Goods Used the software for: 6-12 months ### "Muy funcional e intuitiva " October 31, 2022 4.0 nos ha ahorrado considerablemente el tiempo empleado para trabajar y ademas las herramientas formativas han sido muy útiles Pros tiene suficientes funcionalidades para diferentes áreas de trabajo. lo cual lo hace muy rentable y permite explorar en funciones en las que no tenemos tanta experiencia. Es además una herramienta de aprendizaje Cons me gustaria que la parte formativa estuviera tambien en español Review Source RH Ray H. Sales VP Telecommunications Used the software for: 2+ years ### "Hubspot for Marketing needs work" November 24, 2018 3.0 I think we know now more after we moved on from HubSpot what we needed for a turnkey solution. You learn along the way. Pros The "inbound marketing" concept and benefits for Hubspot were very appealing. It was promoted as a solution to help with gaining more attention to our site and lead production. I saw many positive testimonies and I am sure the lead generation and promotion for web site worked well for many companies. The benefit was in working with the Hubspot Team as a coach. They were always there to help with what we needed to change. Cons Hubspot or any software is always based on how effective it is. What was the ROI? What was the benefit. The problem is more around being able to track closed loop reporting. This means being able to track a marking expense to a given lead and track that sale and campaign code thru the CRM for reporting needs. The same with an email campaign. We we lacking this part in our use of HubSpot. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 2+ years ### "Best Platform to Manage Marketing Campaigns and Leads" May 27, 2019 4.0 The best Marketing Automation Tool we are using to execute mass campaigns, generating inbound leads, tracking prospects and website visitors. HubSpot easily integrates with CRM. The support from their team is remarkable. Pricing of this tool is slightly high in comparison to other tools available in the market. Pros With the advanced feature of tracking leads activities like Open and Click. Easy Integration with CRM like Salesforce. HubSpot is having a separate place to learn from everything about tool and marketing, this makes the tool unique. In Pro & Enterprise edition unlimited user can access it. Reporting of HubSpot is really nice. Cons Pricing of HubSpot is higher. A\\B testing is not available in the basic & pro pack. Syncing issues with CRM Update interface without notification. Review Source Narendhiran S. Growth Hacker B2B & B2C Computer Software Used the software for: 6-12 months ### "Marketing Automation/Orchestration at best." July 19, 2018 5.0 1\. Marketing Automation. 2. Better conversion rate through the funnel. 3. Integrated data from multiple sources. Pros 1\. Data integration across services. \[Hubspot Marketing, Hubspot CRM, and Hubspot Sales \] 2. Ease of creating workflows. \[One of the few tools which have multi-purpose workflow models pre-built - Waterfall, Date based and Event property based\] 3. Dashboard and custom reporting. 4. Great support team which helps resort things asap anytime. 5. Integrations with other platforms and softwares. Cons I have not yet faced any big cons, we are yet to come across a requirement that falls into a bucket where we had struggled to set it up in Hubspot. Review Source VR Verified Reviewer Customer Success Manager Used the software for: 2+ years ### "Super easy-to-use marketing automation software with the best support available" January 31, 2018 5.0 Pros I love the ability to reach out to support at practically any time. I can call at 10pm my time and get someone. Or I can call on a Sunday evening and still get support. The support staff is also great to work with. Cons The cost gets a bit hefty if you have a lot of contacts so it can be limiting for companies with many contacts. Review Source VR Verified Reviewer Digital Marketing Manager Computer Software Used the software for: 2+ years ### "Great Marketing Software " September 7, 2018 5.0 Pros HubSpot is clearly built with the marketing team in mind. They also are always coming up with new and innovative features that are easy to use and that ultimately lead to a more efficient team that can drive more value for the business. Cons Very little cons to the software. I've only ever had positive experiences when using HubSpot Review Source VR Verified Reviewer Account Manager Information Technology and Services Used the software for: 6-12 months ### "HubSpot is a powerful tool for all sales/business development representatives " January 20, 2021 5.0 All in all, this tool is the best for sales managers and account managers. There are a lot of useful and helpful features. Pros Undoubtedly, Hubspot is a great tool for all salespeople because you can automize your prospecting. The most important features for all SDRs/BDRs: - Sequence - Automated e-mails and templates - Tasks - Contacts with all information about your contacts. Cons I guess the main problem that you cannot use the HubSpot mobile Application with the same features as desktop software, and another problem that I can't create the favorite list of contacts from my Accounts. Review Source VR Verified Reviewer Marketing Coordinator Computer Software Used the software for: 1-2 years ### "the best in marketing automation" December 13, 2018 5.0 Pros HubSpot is easy to use, and has a lot of features that other CRM/marketing automation suites don't have. Namely, they have a built-in website tool so you can host and manage your website, tightly integrated with all of your other marketing efforts. Cons I'm not a fan of the pricing structure - you pay essentially based on the features you want, but more importantly the number of contacts you have in the system. Other software that charges per-user is more appealing because of this. Review Source Daniel E. Designer Information Technology and Services Used the software for: 6-12 months ### "Well Designed, But too Expensive" March 30, 2019 4.0 Hubspot is a very popular marketing tool, but very overpriced. Despite having a well designed tool that has proves it's worthiness in some areas to businesses, I wouldn't recommend Hubspot. Why? Because it's too expensive to run which makes it not good for start-up organizations. Pros It helps to send targeted messages to boost more customer signups. It's multiple interaction channels helps to boost revenues. It helps organization in traffic growth. It helps in pulling off accurate reports because all data are stored in one place. It can be accessed and be linked in any time and place. It allows you to customize everything to your brand and sales process. It helps marketers to manage all social media accounts with a single dashboard. Cons Organizations finds it to be not advanced enough yet because it's lightweight. Organizations finds it to be lacking flexibility. Most paid tools offered by hubspot are free elsewhere. You pay for it's technical support. It's very expensive because the more your contacts grows, the more it's packages grows. Review Source Olaf S. Senior Growth Marketer Information Technology and Services Used the software for: 2+ years ### "Hubspot is great!" November 13, 2019 4.0 Pros Hubspot is a jack of all trades and I expect they will become a master of everything as well but they're not there yet. But if you're looking for a great and easy catch all solution, Hubspot is your platform. Cons Some functions are lacking...Hubspot can almost do TOO much and not everything perfect. Review Source JN Jason N. Marketing Director Consumer Goods Used the software for: 1-2 years ### "Great CRM for any-sized business" November 12, 2019 4.0 Pros Hubspot is very easy to use. Their user interface is terrific and as a new user without much training, I was able to dive in and start executing emails, lists, forms, and chatflows. But what has saved me on countless occasions is the awesome customer support team that is always there to help troubleshoot. They are extremely knowledgeable and gracious. Their knowledge base is great too. As you're working, if you have a question, the likelihood of search for it and being and to find the info you need is pretty high. Cons Most revolves around data. I wish their data and reporting was a little more plug and play and easier to use. I have run into issues in the past with building out attribution models—but that is a feature that is now in Beta. I also wish there was an easier way to build a report that tracks unsubscribes, new versus returning shoppers, etc. Review Source sN sheikh N. Team Lead Staffing and Recruiting Used the software for: 1-2 years ### "User" January 13, 2023 4.0 I am totally satisfied with this product and overall recommend it to other businesses as well. Pros It helps us to integrate lot of features under one hood. It helps to monitor, track and create lot of content for our company. Customers, leads, it can handle anything. Its a great product. Cons It is a bit complicated to use especially for the new people. Review Source MD Miguel D. Repartidor Automotive Used the software for: I used a free trial ### "Manejable y confiable" June 3, 2023 5.0 Me parece que todo esta muy bien explicado. Pros Es muy facil de utilizar, el manejo de la herramienta es muy entendible. Cons Al parecer se encuentra muy bien ,a futuro se podrá mejorar mas, para nuevos proyectos. Review Source VR Verified Reviewer Content Marketing Information Technology and Services Used the software for: 6-12 months ### "Great Automation Software" April 18, 2019 4.0 Overall, it's a really great tool and helps any marketing team of any size really do more than they would usually do without a software, and produce better and measurable results. Pros It's really scalable for teams in a marketing, sales, and business growth capacity, especially the end-to-end setting up and monitoring of email campaigns and generated leads. Also, It's budget friendly. This was actually one of the positives the Marketing lead in my company shared when getting approval for us to adopt this software. Another exciting feature which makes HubSpot pretty easy to use is it's tracking feature. You can easily check on some of your activities, from scheduled emails to metrics like how much clicks and reads you get on say, your blog post and how much traction you're getting from email marketing. This is aided by a really cool dashboard that shows everything clearly. Cons Not so much is wrong with HubSpot's software in my opinion. Only that it may not be so much of a perfect companion for organizations that aren't big on content production. Review Source Kyle M. Demand Generation Specialist Computer Software Used the software for: Less than 6 months ### "First-Time User" February 26, 2021 5.0 Overall, this software seems like an awesome all-in-one system that will be able to keep all of my marketing work consolidated and organized...once I get the hang of it, that is. Pros After hearing about Hubspot for years, I've finally found myself in a role where I'm using it every single day. And while I'm very new at it, I can already tell that Hubspot can do a lot of everything. So much of our organizations work - marketing, sales, analytics, reports, communications among the team - it all lives in here. It's quite impressive. Cons With so many functionalities, it's been easy for me to feel overwhelmed when first starting in Hubspot and navigating to the functions that I need. Perhaps with a proper tutorial or training, I'll feel more confident. But as of right now, there's just a lot going on in here. Switched from [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Changed companies. Review Source VR Verified Reviewer Executive Partner, Marketing Director Computer Software Used the software for: 2+ years ### "Extremely easy to use with excellent support" July 13, 2018 5.0 Pros Hubspot is very easy to use, even without any training. Support is world class. Always there, and once you have logged a problem, Hubspot support staff starts immediately working on it. Cons Some of the more sophisticated features, such as scoring or developing personas, require more knowledge, that is not always easy to find. Review Source Kathy C. Used the software for: 1-2 years ### "Hubspot as an Email Tool" December 22, 2016 5.0 It takes a lot for me to decide to pay for the many many subscription apps out there. HubSpot is a worthy investment. It is a tool I use daily to be able to see if people are reading my e-mails and helps me to respond to them in the moment at times when they are. I have been able to track board members who do not open e-mails and then follow up with those that are supportive and looking at communications from our organization. Pros This is been a useful app that I use on a daily basis!! Cons I would like to be able to distinguish in a group e-mail who has opened our communications, Review Source NG Nichole G. Vice President, Marketing and Creative Services Marketing and Advertising Used the software for: Less than 6 months ### "Switching to HubSpot was the Highlight of 2020" September 24, 2020 5.0 Simple. Everything is just so easy, from talking with our sales exec, the demo of product, the signing of contract, the price, onboarding, our AM team, the developers we had to work with for a custom project - all just super easy. The whole team is easy to reach and on it. If we need our sales rep, we can still reach him. We really don't, as our CX team is so wonderful, but if we needed him he would answer - we tested it. I cannot say enough good things about this company. Pros Coming from Marketo, I must say the ease of use. I rarely jump on, as our marketing operations manager heads up our marketing and sales tools; however, if I need to it is very easy. The onboarding process was simple, intuitive and the team was fantastic! This company delivers value and impeccable service. It's rare that a company lives up to their reputation or their word, these days, but HubSpot does both. They have far exceeded our expectations and we highly recommend to anyone using a marketing automation platform. HubSpot sets the bar high. Cons Operations Manger mentioned that her wish list (not dislike, more like a wish list) would allow for the ability to automatically delete someone from the system when they don't meet specific criteria. Now you have to build lists and it is a manual process. Not that it's hard or anything, we just prefer automated processes. Reason for choosing HubSpot Marketing Hub The experience - the team is great! Review Source AY AADIL Y. GERANT Construction Used the software for: 6-12 months ### "The best app" November 28, 2023 5.0 Pros A useful program in scientific and practical life, in addition to ease of use at a lower cost Cons A useful program in scientific and practical life, in addition to ease of use at a lower cost Review Source Talk to a Capterra advisor for free and get results within 15 minutes.