# Page 65 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 65 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 65 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1601-1625 of 6228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use YO Yurii O. Marketing Specialist Information Technology and Services Used the software for: 1-2 years ### "Predominantly amazing tool" October 3, 2019 5.0 Perfectly suites marketing purposes in B2B realm. Pros Very powerful workflow tool. Basically you can set up and customize any workflow or sometimes the series of workflows. Your creativity is the limit. Great customer service. If you experience any kind of difficulties you can be sure that HS. Superb learning resources and community forum. You can simply google a problem and in 99% you will find a solution. HS has multiple connectors and integrations. Cons Price is relatively high. Design tools are not very user-friendly and somethings lacking some flexibility. It impacts your emails and landing pages. But basically you can solve this issue by utilizing service like Unbounce. Analytics and reporting tools are not very flexible and sometimes you are expected to purchase additional adds on. Reason for choosing HubSpot Marketing Hub Functionality and support service. Review Source VR Verified Reviewer Used the software for: 2+ years ### "Intuitive enough for how powerful and useful" December 18, 2018 4.0 Pros Hubspot delivers all the best digital marketing tools you need to be really competitive in a great package. The tools are easy to use and learn with great design and intuitive IU. It integrates with every respectable marketing automation tool and delivers great results. Creating nice reports to share in meetings is great and it’s easy to manage users and roles. Cons The pricing for some who are used to using online free tools is a bit steep to digest but actually quite fair. You will need to set it up And there is some stuff to learn and master but Hubspot offers so much learning material and resources, that anyone who wants to get good at it can. Review Source SQ Saqib Q. Business Development Information Technology and Services Used the software for: 2+ years ### "House" September 11, 2022 4.0 Pros This tool is good for both inbound and outbound Cons The user interface could have been better...professionals prefer simple things Review Source Irina A. Marketing Account Executive Used the software for: 1-2 years ### "I used this tool as a marketing account executive to manage the whole process of digital marketing" November 22, 2017 4.0 Pros The software is very intuitive and you can understand the dashboard easily without any advanced preparation. I used it for email marketing and it was nice to have everything together and integrated. Cons I struggled with google account integration since there is a limit for email sending and bunch of emails were failed to send. As well, it is costly but the free version is very very limited without any ability to integrate calendar Review Source VR Verified Reviewer Founder and COO Used the software for: 2+ years ### "The best way to manage multiple social media accounts from one spot" July 5, 2018 5.0 Pros FB, Twitter - whatever you need, Hubspot handles it with social media. You can track post stats, schedule posts, etc, all from one convenient location. Cons WIsh they had their free version still, and allow 2 users at once. It's pricing puts it out of reach of most small businesses. Review Source KP Kathleen P. COO Real Estate Used the software for: 6-12 months ### "Great tool if you have the time to set it up" October 24, 2022 5.0 Negative Pros Enjoy the ability to automate marketing based on events Cons Customer service is pretty poor and the sales team greatly oversells the products capabilities Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Integration Review Source CD Cortnee D. Email Marketing Manager Consumer Services Used the software for: 1-2 years ### "Easy to use platform, Great for the price" October 3, 2019 4.0 We were able to solve our email automation problems by creating drip campaigns within a matter of days. Hubspot also allowed us to have a 360 view of our customers on the individual contact level so we could build highly targeted and segmented content. Pros Ease of use. It's able to host multiple marketing tools under one platform (email, analytics, CRM, landing pages). The workflow/drip campaign feature is also really easy to set up and understand. I love the knowledge learning center and 24/7 support options. Cons Missing key features that many competitors have as a standard, such as A/B testing in workflows. Alternatives considered [Marketo Sales Connect](https://www.capterra.com/p/227165/Marketo-Sales-Connect/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub Ease of use, price, and onboarding and technical set up process Review Source CL Conley L. Freelancer Computer Software Used the software for: 6-12 months ### "Hop on the Hub, great for small to medium businesses!" July 6, 2022 5.0 With everything taken into account, this app is awesome for project supervisors and account supervisors. There are a great deal of valuable and supportive elements. Hubspot is an astounding application that has everything. As an advertiser I find Hubspot very valuable for my day to day work undertakings. Pros The main motivation for involving this program is to have a focal area for all correspondence so when a partner is out and about another can step in and work on the project. I love that I can make an undertaking for any individual from my contract group and go on the web and check the situation with a task. Any individual from the group can hop in to close an open door. It is an extremely valuable program. Cons Here and there are some template formats that are not the best and also difficult to work with. Review Source VR Verified Reviewer Inbound Marketing Specialist Computer & Network Security Used the software for: 2+ years ### "I use it as my main marketing dashboard" June 19, 2017 4.0 Pros Very easy to use and get used to, great customer service and communication with customer success manager, fills my inbound marketing needs Cons Price is a bit too high. When I do have an issue they don't always have an answer for me and sometimes needs to still figure out on my own. Review Source Austin T. Manager of Information Systems Marketing and Advertising Used the software for: 6-12 months ### "CRM and Marketing Automation Combined" February 23, 2021 5.0 Overall, I've seen success with HubSpot. Coming from other CRM/Marketing Automation platforms, HubSpot does some things a little different but after enough use you can get used to it. Pros I like the user interface. It makes the product very easy to use. I also like how the CRM and Marketing aspects are in one place. Cons Some process can be cumbersome or unintuitive until you get used to them - such as list management. It would be nice if the email development tool had an option for develop emails from scratch instead of trying to override template rules. Review Source Ayush G. Sales Executive Information Technology and Services Used the software for: 6-12 months ### "Best software for Email marketing " September 26, 2022 5.0 Increase our sales by 10-12% by using this software. Pros Hubspot is all-in-one software. Starting from marketing to service all services in one platform. Using this software for email marketing for a long time and for lead generation also by using this we can automate the process and can connect with our DMS system as well. Cons Nothing as much. I think it's a complete one-stop solution for a sales department. Review Source RG RODRIGO G. Marketing Specialist Education Management Used the software for: 2+ years ### "Very good and professional tool" January 31, 2020 4.0 Pros The customer service is great and they are really fast responding and fixing problems when you are not using the API with third-party software. Cons There are problems sometimesReally good, one of the best in the market by far. Also the academy helps a lot to know the full potential of the tool. given the volume I think, so I have to wait a few times (5 or 6 over 2019) because I couldn't see the lists or I did not have access to workflows. Alternatives considered [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Reason for choosing HubSpot Marketing Hub You guys dropped the price. Review Source Florence B. VP Marketing Computer Software Used the software for: 2+ years ### "Critical for our demand gen strategy" January 21, 2021 5.0 Running campaigns, reporting on campaign effectiveness, lead scoring to ensure the right leads land in our SDRs hands. Pros Intuitive UX. Great connectivity to other platforms. Easy for new marketers in our team to learn fast. Cons I really love Hubspot. I can't think of anything that I don't like to be honest. Review Source Kaila C. Design Manager Real Estate Used the software for: 1-2 years ### "Greatest marketing tool out there!" June 10, 2018 5.0 Pros Hubspot Marketing is such a complete tool, that has made our work not only simplier, but faster and better. Automating campaings, email blasts, and promotions through workflows has made our work easier, letting us focus more time on creating better content. Cons It does take some time to learn all the features hubspot offer, so you do have to take the learning courses which are a couple of hours each. But they are totally worth it. Review Source JF Justin F. CTO Individual & Family Services Used the software for: 6-12 months ### "Really good way to keep up to date on marketing communications with our customers" March 4, 2022 5.0 Hubspot is very helpful and has steered us to improve our use of the product. Our marketing team raves about the functionality and has continued to advocate for using more products from Hubspot. As a startup, we were able to get a significant discount for our use. Pros Each contact has a full record of the communication with them. We've integrated our platform and other software with the platform allowing us to use the hub as a full communication record. API access was easy to access and learn about. Cons So many features means that it can be hard to understand how to use & where the functionality is in platform. Reason for choosing HubSpot Marketing Hub Best reviews, robust offering, and startup credit. Review Source ED Erica D. Head of Marketing Used the software for: 2+ years ### "Great for getting things done all in one place!" August 8, 2017 5.0 Pros I like that as a marketer you can brainstorm, collaborate, edit and publish content easily. I also like that the sales and marketing tools are all in one area with a simple click in the corner to switch back and forth. The social media publishing tool is easy to understand and the reporting is basic enough for simple reports. They are always listening to customer ideas and improving the software! Cons At times it can be a bit buggy and reporting isn't always quick to up date. Customer support is helpful and it's easy to get a hold of them but they aren't always able to find a solution right away and most of the time have to follow up via while you wait. Review Source Sharjeel S. Associate Vice President | Digital Marketing Used the software for: 1-2 years ### "Great product for marketing automation in SMEs" March 11, 2018 5.0 Pros The best feature is marketing automation with lead nurturing emails and smart content. LPs are another great thing about Hubspot. You can make interesting LPs for all campaigns free of cost, it's included in monthly package. Very good for SEO and their tips and training is amazing. Cons The social media module needs heavy improvement. Also, the template making in emails and LPs need some improment to make it more user friendly. Review Source HS Hannah S. Marketing Generalist Construction Used the software for: 1-2 years ### "It Does the Bare Minimum" January 11, 2022 3.0 Okay - it's hard to judge because its the only software of it's type that I have used, but I imagine there is better out there. Pros I like that it is a one-stop shop for all marketing whether its lead generation, email marketing, social media, landing pages, or advertisements. Cons Even though its a one-stop shop, none of the programs are outstanding. You are able to do a lot of things, but not a lot of things well. It's also very clunky trying to go back and forth between different tasks. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Unsure - I was not employed at the time. Review Source BH Bethany H. CRM Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great Flexibility" November 13, 2019 5.0 We are really making the most of smart modules to present sophisticated personalised product recommendations for our customers - The process has been simple and creating workflows is easy with a map view to navigate through Pros Its very easy to use and train new users on as the user experience has really been considered. The support function is incredible. Cons Lack of mobile modules when creating templates can dictate email content at times. Alternatives considered [Dotdigital](https://www.capterra.com/p/151213/dotmailer/) Reason for choosing HubSpot Marketing Hub Decision made before I joined the business Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We had a basic version of salesforce which had an awful user experience and gaining any customer insight was near impossible Review Source Lindsey W. Director Marketing and Advertising Used the software for: 2+ years ### "Awesome platform" July 25, 2016 5.0 Love everything HubSpot. From the integrated CRM and marketing platform, to the contextual marketing intelligence on offer via COS. HubSpot have enabled me to gain data insight and transparency on all contacts (all lifecycle stages) and all marketing initiatives. Look forward to what's next... Pros Marketing automation and metrics. Cons Reporting Review Source Jacob G. Podcast Producer Entertainment Used the software for: 6-12 months ### "Hubspot Social Media Manager Needs Some Updating" January 7, 2023 4.0 Pros Hubspot makes it easy to bulk upload content and cross-post on almost all social media accounts. These are huge pluses in my book. Cons Hubspot is limited in some of it's content posting. It doesn't support vertical video which is crucial for today's content marketers. They are also limited in which LinkedIn profiles they can post video too. Why??? Review Source CT Courtney T. Retail Operations Associate Retail Used the software for: 1-2 years ### "So easy to use!" June 3, 2021 5.0 We are able to streamline sales and keep all our customers in one place, seeing all their requests and interests on our site. Overall, a great experience! Pros I love how versatile and easy to use this software is. We were able to implement it throughout the company quickly, it's so easy! Cons Nothing to complain about other than when integrating with other apps, there are glitches somethings. Example, integrated with Outlook, there are some bugs such as not being able to adjust fonts or copy/paste but that could also be an Outlook glitch. Review Source Matt H. Sales Manager Used the software for: 2+ years ### "If you have the knowledge or can pay a partner to help you this tool is great. " March 7, 2018 5.0 Automated a lot of marketing Pros It makes running all of your digital marketing very simple. Plus you get a lot of data around what is working. Cons It is expensive and complex. It took us a long time to really understand all of the ins and outs and how we can best use the platform. Review Source FD Francois D. CEO Financial Services Used the software for: 2+ years ### "I am sick of their time consuming negotiations" March 10, 2022 1.0 Pros It is pretty straightforward. I would say it is well built. Cons To get a new feature, I get time consuming discussions with Sales that oversell me things I don't really like. Review Source VR Verified Reviewer Managing Director Marketing and Advertising Used the software for: 6-12 months ### "I couldn’t live without out" November 20, 2023 5.0 Pros This is key to the operation of our business marketing activity. It helps glue everything together and easy to report on. Cons If you could create unopen campaigns for email, that would be brilliant. 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