# Page 66 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 66 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 66 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1626-1650 of 6228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director of Marketing Computer Software Used the software for: 2+ years ### "Best marketing automation platform" October 29, 2018 5.0 Pros It covers several parts of marketing, from analytics, to email marketing, to lead nurturing, website optimization, SEO and much more. I've been using it since 2010 and it has only gotten better over the years. Cons Honestly cannot think of anything I don't like about it Review Source KG Karen G. VP Marketing Insurance Used the software for: 2+ years ### "HubSpot Review" September 6, 2022 5.0 Loved the platform and would have stayed, but there was no good option for a small business that needs more functionality than the starter package but cannot offered to jump up to the Professional package. Pros Very easy to use and great UI. Excellent list and contact management Cons Seemed that HubSpot was reducing functionality available for starter hub and jumping to the Professional subscription was more than double the cost. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Emma by Marigold](https://www.capterra.com/p/75428/Emma/) Reason for choosing HubSpot Marketing Hub I am no longer a HubSpot User, but when I chose HubSpot, I did so for the UI and functionality Switched from [iContact](https://www.capterra.com/p/221118/iContact/) Needed more functionality and sophistication Review Source VR Verified Reviewer Digital & Web Coordinator Hospital & Health Care Used the software for: 1-2 years ### "A must have for medium sized businesses" October 18, 2017 4.0 Pros This software is great to have. I use it each and every day at work. We have seen a significant growth in leads utilizing this program for our marketing efforts. Cons I wish that it was a bit easier to use some of the templates for emails/ landing pages. The templates that HubSpot provides for free when you first sign up are terrible and bare bones. You have to download free (or pay) for templates to be successful here. Review Source Jesse T. Marketing Automation Manager Financial Services Used the software for: 2+ years ### "Hubspot is the best solution for marketing automation" September 13, 2018 5.0 Pros Very easy to use. If you're not familiar with Hubspot, they make it very easy to jump into and learn. Their customer support is also fantastic. Cons Lacks some features that competing solutions offer. Not being able to a/b test emails that are in workflows is a bummer. Review Source Lakhdar S. Youtuber Used the software for: 6-12 months ### "My experience" April 13, 2018 4.0 Pros I love the 7 day free trial, gives the user a chance to try it. and also It's not that complicated, its so easy to use anyone can use it! Cons unfortunately use have to pay so you can get the technical support wish is very important thing to the user Review Source Response from HubSpot April 19, 2018 Hello Lakhdar! Thank you for taking the time to write this review - it's great to hear that you have found the software easy to use during your seven day trial! As far as having to purchase a paid product to access phone and web support - I completely understand your frustration over this. Unfortunately, in order to keep our free products/trials free, we have to keep these levels of support only open to paid customers. However, there are a range of free support options open to you such as the HubSpot Knowledgebase (https://knowledge.hubspot.com/getting-started-with-hubspot-v2) which has answers to almost any common question you can think of! If you have any specific questions about what the paid support experience would be like feel free to contact us at the email provided and we'd be happy to provide more detail! Thank you again for the review! VR Verified Reviewer Demand Generation Manager Legal Services Used the software for: 1-2 years ### "Good all around marketing platform" September 23, 2020 4.0 Good tool overall but certain parts could be more polished. Please add Microsoft ads integration if you reading this review. Pros Lots of features. Can create landing pages, forms, email campaigns. Easy to send leads to Salesforce. Integrates with Google Ads, LinkedIn Ads, Facebook. Cons Does not have integration with Microsoft ads so tracking the performance of search ads in Bing is difficult. Most landing page templates are ugly and hard to configure. Review Source Benita M. Founder/Managing Director Used the software for: 2+ years ### "Best marketing software" July 14, 2018 5.0 Pros I love hubspot for many reasons, I am able to get certifications which my makes my resume look better and it is very easy to use for marketing automation Cons Well, I dont really see the cons because its a very useful tool for what its worth. I love Hubspot Marketing Review Source JM John M. Director Financial Services Used the software for: 1-2 years ### "Absolutely love Hubspot" August 1, 2019 5.0 Amazing. love this product. Wont be using any other again (unless it's imposed on me). Pros Everything. It's quite simply the best Inbound Marketing system i've ever used (and i've used a lot). - The free version is awesome, especially for SMB's or startups. - The 'startup' discount (for startups that want the full version) is incredible (circa 90% discount for a year!) = You've got to love this product suite! It is awesome. Cons Honestly, there's not much i dont like. Possibly the chat widget has less 'customisation' than other dedicated chat systems e.g.) Drift. Alternatives considered [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reason for choosing HubSpot Marketing Hub Hubspot is better, much better, than Infusionsoft (IMHO). Review Source JB Jason B. Owner Construction Used the software for: 2+ years ### "Great software, very powerful functionality." August 4, 2022 5.0 Pros We love that they seem to have thought of everything! Cons They bought out a service that we used to sync data with another crm and then no longer offered it. Seem like a round about way to cut people off from using other crms. Review Source VR Verified Reviewer Manager, Affiliate Marketing Used the software for: 1-2 years ### "HubSpot has been a great tool to use in my marketing career" April 30, 2018 4.0 Pros I love the cohesive dashboard and the ability to track all marketing efforts. There are a lot of initiatives I can perform without any extensive IT supoprot. Cons It does take a bit of a learning curve, especially coming from using other software. This is expected though with all types of software. Review Source Response from HubSpot May 8, 2018 Hello! Thank you for taking the time to write this review! We really value hearing about your experience with our product! I'm so glad to hear that you have found HubSpot so helpful in your marketing career! As far as room for improvement - I would love to hear if you have any further thoughts on how the learning curve could be alleviated for you. Are there certain resources we could provide that would make this process smoother for you? If you are interested in continuing the conversation, please feel free to reach out to us at the email address provided. Thank you again for the review! NB Nanci B. Accounts Manager Construction Used the software for: 1-2 years ### "good training tool" February 28, 2022 4.0 Good software in all. Easy to use Pros There are many features to HubSpot. You can customize it with ease. There are a lot of training tools to learn what is available on HubSpot. Cons Everything has a price. Each feature has a cost and some items you have to upgrade to get. Review Source VR Verified Reviewer Consulting Manager Marketing and Advertising Used the software for: 2+ years ### "Great and easy to use tool" November 15, 2021 5.0 Pros \- UX - Knowledge Base - All-in-one platform Cons \- The advanced features are part of Enterprise (more expensive) Review Source JL Jan L. driver Logistics and Supply Chain Used the software for: 6-12 months ### "Very nice marketing management app " December 23, 2022 4.0 Pros While there was a slight expectation to learn and adapt, I immediately acknowledged that it is so natural to have everything in the showcasing center point working flawlessly together. I exchanged over my area so I can have better structures, circle back to examination, and utilize the blog. Following email discussions and different parts of my business for individual clients are important Cons little customization in email formats. greeting page quality is low, unfortunate formats, and unfortunate center web vitals measurements Review Source JL Janet L. Digital Marketing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great customer service but some limited B2C uses" October 2, 2019 4.0 Overall it's a very robust platform with some hindrances for ecommerce focused companies. Pros It had a great CRM that catalogs everything for you from email opens to website activity. Their customer service is very responsive and helps find a solution to any problem. It's relatively easy to create automated emails. Cons They are a great service for B2B companies but for B2C companies, they lack a few basic elements. They don't have the best connection to Shopify. It doesn't pull in detailed order information so you can't send abandoned carts with the products they abandoned or review emails since the items they ordered aren't pulled in. Because deals, which for B2C are orders, are kept separate some of their workflow functionality isn't available when you create a workflow based off of a deal such as list membership. Review Source AK Aaron K. Digital Marketing Manager E-Learning Used the software for: 1-2 years ### "HubSpot, a must have for driving your marketing program" October 2, 2019 5.0 Pros Integrations with so many other programs and tools, a very easy UI, AI that helps you gather very detailed information about your leads, monitoring that allows you to easily segment, aI that helps you reach out to each segment in a targeted fashion, incredible customer service. Cons Nothing works all the time, including HubSpot. sometimes the email, landing page, or web page builder gets a bit buggy, but to be honest, I have never used a tool that was completely flawless all the time. I'd say HubSpot is flawless 90% of the time. The email template (or Design Tools) tab is also a bit odd... not too much instruction given by the company that I have found for utilizing this an many times HubSpot's style-sheets can interrupt certain coded modules. (not a common problem but I have come across it) Review Source KM Kate M. Owner Marketing and Advertising Used the software for: 2+ years ### "HubSpot is a Great Option for Business with $1-million to $15-million in Annual Revenues" March 14, 2019 4.0 Email Marketing Automation is simplified, and in comparison to a campaign tool such as InfusionSoft, this is much better. Pros Ease of Use for Non-Techy Team Members: This software allows for an in-house marketing team of 1 (or many) to be able to perform all digital marketing functions for the company from creating a website with landing pages, to inbound marketing campaigns, social monitoring and scheduling, to an easy to understand metrics and data dashboard. Cons It is not as flexible as WordPress in terms of plugins, but it does easily integrate with a WordPress website to still allow all the great CRM features, Data Measurement and Marketing Automation capabilities. Review Source Ken P. Lead Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Amazing tool to manage inbound marketing." December 27, 2018 5.0 Pros The power to fully customize how you market to your existing and prospective customer base. As lead software developer for a major tech reseller in Orange County, I've written a couple of applications to load sales data into Hubspot via their excellent API. This has allowed us to track abandoned shopping carts on our e-commerce sites, software renewals, and recent sales in real-time -- which allows us to tailor our email marketing to our customers' specific needs. Cons Nothing. As I said, the Hubspot API is well-documented, free of bugs, and extremely easy to use. Review Source Rommina A. Ingeniero Used the software for: 6-12 months ### "direct conexion with my clients in a moment" May 12, 2018 4.0 more clients Pros "IT´S ALL IN ONE" This software make the trafick your clients, what can be better than that? is incredible, so the service hub is an all-in-one customer service system that changes the way growing businesses approach and deliver customer support. Cons contact with the platform and customer service is slow to respond, sometimes is slow to search the customer program and have a quick result but this may be by alla the trafic that we used and colaps for a few minutes. Review Source Response from HubSpot May 22, 2018 Hello Rommina! Thank you for this review of our product! I'm glad to hear that you enjoy the all in one aspect of our product - have you already purchased our new Service Hub product? If so, congratulations! As far as room for improvement - I would love to hear more about the issues you have had with contacting customer service. In which ways has contact been slow? Over the phone, over email or both? If you are open to continuing the conversation we would love to hear from you at the email address provided. Thank you again for the review Rommina! VR Verified Reviewer VP Marketing Religious Institutions Used the software for: 6-12 months ### "The big boys of Sales and Marketing Automation" November 28, 2018 5.0 It's complicated but as you go "all-in" you will quickly see other opportunities and ideas. It can do it all! Pros This is made to connect and automate just about ANYTHING you want in the marketing universe. The only limitation is your ability to dream. So far it is capable if you are able to learn it and spend time in it. Cons It's HUGE - so it's a little bit like a giant box. It's amazing but if you don't have vision or ideas it's only going to do what you tell it to. Out of the box you can connect and do A LOT. With this it comes with some pretty crazy on-boarding to get you in the system. Review Source Manuel Alberto M. Project Engineer Mechanical or Industrial Engineering Used the software for: 1-2 years ### "A Perfect Marketing tool with no limitations" November 20, 2017 4.0 We use HubSpot for our CRM, our marketing website, our email marketing and all of our marketing automation. It centralizes all our efforts and allows us to seamlessly track users from the acquisition stage to the 'evangelist' stage. We save ourselves a lot of time using automations as well. Pros The fact that you can track all your leads behavior from the moment that they first land on your site to every subsequent visit, action, form fill, email received, etc. Everything is on the contact's timeline, and/or in the property fields you set up. The workflow automations are limitless. Cons The controls can be a bit fiddly. Editing one page may require going to three different places in the application, as well as several clicks and edits. Sometimes caching issues get in the way of seeing updates while I'm modifying my screens. Review Source VR Verified Reviewer Director Arts and Crafts Used the software for: 1-2 years ### "Free Marketing Solution" July 21, 2022 5.0 Pros It's free, and it's very good, great interface. On your path to a more sophisticated solution. You can manage your contacts and deals with ease. Cons The moment you need some advanced features the free version becomes limited, which is fair enough in any case. For instance marketing automation, it'd be great if it came for free as well :) Alternatives considered [SALESmanago Marketing Automation](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/)[Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub It's free and has all the basic functionalities I needed at the time: Managing contacts and deals. Review Source VR Verified Reviewer Ayoub Commercial Real Estate Used the software for: Less than 6 months ### "HubSpot review" October 19, 2023 5.0 It’s a great field to gain a great experience in many field about being a real businessman Pros HubSpot is one of the most beautiful and helpful website for people to get independent and have the wealth in the side of the business and makes you have great experience so you can use it tomorrow in other fields Cons Sometimes that support is taken a little bit longer longer and the payment it’s not understand Review Source VR Verified Reviewer Senior Consultant Online Media Used the software for: 1-2 years ### "Very complete marketing suite" March 29, 2024 4.0 Pros the integration between all the possible tools Cons it is mostly closed ecosystem. you need to rely on their tools Review Source lB laurie B. directrice conseil Marketing and Advertising Used the software for: I used a free trial ### "beaucoup de fonctionnalités pour un CRM poussé" December 7, 2023 3.0 Pros HubSpot solution de marketing automation très complète avec des fonctionnalités ultra poussées, une version gratuite très intéressante avec toutes les fonctionnalités pour gérer un CRM clients. Cons Les options payantes peuvent vite faire grimper le prix de l'abonnement, la version freemium ou formule starter autorise peu d'utilisateurs, ce qui peut être bloquant lorsque plusieurs équipes doivent avoir accès. Review Source Volodymyr B. Marketing Content Manager Information Technology and Services Used the software for: 1-2 years ### "Marketer's magic wand" February 10, 2020 4.0 Pros Hubspot is one of those marketing tools that just gets it right. It allows you to get a clear look at the big picture and the processes going in and out. Cons Aside from sometimes straining pricing policy, it is really hard to get started in Hubspot especially if no one on the team was familiar with the tool. Sometimes user interface is too dense to get around intuitively but you get used to it after a while. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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