# Page 67 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 67 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 67 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1651-1675 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Senior Consultant Online Media Used the software for: 1-2 years ### "Very complete marketing suite" March 29, 2024 4.0 Pros the integration between all the possible tools Cons it is mostly closed ecosystem. you need to rely on their tools Review Source lB laurie B. directrice conseil Marketing and Advertising Used the software for: I used a free trial ### "beaucoup de fonctionnalités pour un CRM poussé" December 7, 2023 3.0 Pros HubSpot solution de marketing automation très complète avec des fonctionnalités ultra poussées, une version gratuite très intéressante avec toutes les fonctionnalités pour gérer un CRM clients. Cons Les options payantes peuvent vite faire grimper le prix de l'abonnement, la version freemium ou formule starter autorise peu d'utilisateurs, ce qui peut être bloquant lorsque plusieurs équipes doivent avoir accès. Review Source Volodymyr B. Marketing Content Manager Information Technology and Services Used the software for: 1-2 years ### "Marketer's magic wand" February 10, 2020 4.0 Pros Hubspot is one of those marketing tools that just gets it right. It allows you to get a clear look at the big picture and the processes going in and out. Cons Aside from sometimes straining pricing policy, it is really hard to get started in Hubspot especially if no one on the team was familiar with the tool. Sometimes user interface is too dense to get around intuitively but you get used to it after a while. Review Source VR Verified Reviewer Professional Services Coordinator E-Learning Used the software for: 2+ years ### "Could be better" December 16, 2019 4.0 Very satisfied although we are looking at other options. Pros The software is very useFriendly and has a very User interface. Very easy to set up your company goals. Cons Could be problematic if you forget to turn off a form, with the paths of the forms not being clear as well. Review Source Cam G. Marketing Manager Computer Software Used the software for: 1-2 years ### "Fantastic Tool For Contact Management & Site Maintenance" December 16, 2015 4.0 HubSpot is a huge part of my daily work routine. Keeping contacts, trialers, and customers organized, up-to-date with our product, and maintaining our blog and site pages are all simple with HubSpot's interface, which has a very small learning curve. For a SaaS startup, HubSpot has been invaluable, and I can't imagine running our current system without it. Pros HubSpot's customer support is incredible. They always get back to us within a few hours of an email, and have a dedicated support team that's always available when we need them. The contact management system makes it easy to keep all of our users organized and at the appropriate stage in our funnel. Cons The source information could be more useful. There are other tools that are more useful from an SEO perspective, but it is certainly still worth putting your own keywords and tracking URL's into HubSpot's system. Review Source VR Verified Reviewer Vice President Airlines/Aviation Used the software for: 1-2 years ### "Comprehensive in many ways but not the easiest" January 30, 2019 4.0 Pros I like that I can see dashboards of specific kinds of activity, that I can track sales activities, CRM is easy, and that the analytics tools can talk to each other. Cons I don't like that the reporting isn't as easy as I hoped, the sales activities over time have to be filtered and don't just get archived for a previous year. Some of the functionality - like landing pages, websites, are more restricted to use. Review Source VR Verified Reviewer Producer Used the software for: 1-2 years ### "I use their tracking software to see how emails are opened and interacted with." April 13, 2018 4.0 Knowing who to follow up with and who not to is crucial - thank you HubSpot! Pros The tracker is easy to use, hands-down. One click on or one click off, and you're good to go. Knowing if something is clicked is a huge benefit too. Cons The tracker sometimes disappears inside my gmail. Scheduling emails is a side-benefit that also comes and goes and doesn't always send email when you schedule them. Review Source Response from HubSpot April 19, 2018 Hello! Thank you for taking the time to review our product - I'm glad to hear that the email tracking tool has been helpful in how you do business! As far as room for improvement - has this issue with the scheduled emails not sending occurred repeatedly for you? When is the most recent time you tried to schedule an email to send and it did not work? If you are open to continuing the conversation, we would love to hear from you at the email address provided! Thank you again, Carl Romash S. Business Development Associate Information Technology and Services Used the software for: 6-12 months ### "Streamlining Marketing with HubSpot" October 19, 2023 5.0 I've had nothing but great experiences with HubSpot Marketing Hub overall. It has enhanced our client interactions and strengthened our marketing campaigns. The advantages greatly exceed the learning curve, which makes it a crucial tool for our advertising and marketing company. Pros HubSpot Marketing Hub has revolutionized my marketing tasks. Its all-in-one platform streamlines campaigns and provides valuable analytics, making it a go-to tool for our business. Cons New users may find the vast number of features overwhelming at first, but the learning curve is worthwhile. Review Source Edie Anne P. EdieAnne- Independent Scentsy SuperStar Director & Mindset Specialist Consumer Goods Used the software for: 2+ years ### "it has been the quiet behind the scenes buddy helping along the way" February 14, 2018 5.0 mostly through my email gmail account Pros best feature is the read email feature. it tells me when someone has opened and an email so i can follow up better Cons it can be a bit cumbersome... like too much is too much lol i am still not sure all that this software can do Review Source VR Verified Reviewer Manager Education Management Used the software for: 6-12 months ### "Good for Overall Marketing Automation" November 8, 2022 4.0 Overall experience for good in the terms of lead generation but for email marketing, we faced spam issues for almost all of our email marketing campaigns Pros The lead generation and lead capture features are the ones that I use mostly along with email marketing for some specific countries. Lead generation tool is good for genuine leads. Cons Not easy for the first-timer. It requires good experience with hubspot in past and the documentation is too big to read everything in one go. Email marketing deliveries landed in spam for some time until we optimized them. Alternatives considered [Zoho Marketing Automation](https://www.capterra.com/p/233707/Zoho-Marketing-Automation/) Review Source VR Verified Reviewer Marketing Used the software for: 6-12 months ### "Great automation tool to manage, execute, and analyze your entire marketing portfolio." May 12, 2018 4.0 Pros I'm satisfied with their automation tools, from CRM to email related services. We've been utilizing their tool to manage most of our marketing as well as sales side of business. It's easy to integrate to different analytics as well. It's great that we have reduced significant amount of communication resources from marketing to sales. Cons It's bit complicated to learn for the first time and takes time to educate each users. UI is great once you get the hang of it but we had to use individual YouTube tutorials to master some of the features we wanted to use. Review Source SM Sergio M. Founder Consumer Goods Used the software for: 6-12 months ### "HubSpot to the rescue" December 7, 2021 5.0 Pros It’s easy to use, scalable, and responsive. Their support is top notch. They also have a ton of resources to help you launch. Cons No cons so far. It would be nice if the leads could be imported based on keywords in the body of the email, but not a deal breaker. Review Source EA Eduardo A. CMO Automotive Used the software for: 1-2 years ### "Great all in one" November 2, 2022 5.0 Pros I like that you have many things in one software otherwise you need many platforms to handle the different marketing tasks Cons When you finish the startup perk is quite expensive Review Source NVS Nakul Vikram S. Marketing Research Information Technology and Services Used the software for: 2+ years ### "Hubspot Review" May 12, 2022 5.0 My overall experience has been very good with the HubSpot Marketing. Best thing about it is their customer support. Pros Easy to use, good integration with all the CRMs. Great customer support. Cons Reporting is something that need to be looked upon. Review Source SRS Sarita R S. Communications Director Real Estate Used the software for: 6-12 months ### "QUick to implement and easy to use" December 16, 2020 5.0 I am very satisfied. I roll out marketing flyers and newsletters schedule them and I don't have to worry about it Pros EAsy to understand. Quick response from customer support. EMail markerting is one of the best features and creating and designating various contacts to various lists is an easy task. Cons There is nothing in particular that I didn't like but would have loved the app to be similar to the desktop version. I am always on the go so having the app do it would be a great advantage for people on the go like me Reason for choosing HubSpot Marketing Hub easy of use features and recommendation by other colleagues Review Source DS David S. Account Manager Financial Services Used the software for: 1-2 years ### "Easy to use and efficient" May 5, 2021 5.0 Great, I would recommend it to friend and business associates to use. Pros Ease of creating lists for tasks. Marketing is far easier, easier to see open and clicks from clients Cons Nothing really easy to use, maybe some development in a pipe drive style system Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Didn’t work as well Review Source VR Verified Reviewer Business Owner Design Used the software for: 1-2 years ### "Great But Limited" October 21, 2018 4.0 Its been a pleasant experience other than what was mentioned above. Pros I liked the user friendliness, and how visually appealing it was to use. It makes it easy for everyone to use. Cons On the phone, there are very limited ways to categorize the leads that come in. Also you don't get a notification when a new lead comes into your phone from Facebook (or any other type of platform) this is crucial when working with realtors. Review Source VR Verified Reviewer Marketing Director Computer Software Used the software for: 1-2 years ### "Great Marketing Automation Tool" December 19, 2019 5.0 Overall, HubSpot has been great to use including interacting with their customer support team. Pros If you know what you're doing, HubSpot is a great tool to use to automate many of your menial marketing automation tasks enabling you to become a more efficient marketer. Cons The cost. HubSpot is VERY expensive so be prepared to have a significant budget set aside to pay for this as well as having someone well versed in how to use it. Review Source Cindy C. Web Developer Internet Used the software for: 6-12 months ### "HubSpot Review" March 4, 2019 5.0 I liked the personalized e-mail option, as well as the human touch, the Company just seems to exude. Overall a great experience. Pros I like HubSpot software because it helped me generate more leads for my website, it also attracted more visitors to my website, and it turn I started to make more money. The software is easy to use and extremely user friendly. I highly recommend it. Cons The actual software takes a little long to upload, but so does any other as well. It depends on broadband speed, and perhaps mine is a little slower than in other countries. It wasn't a factor at all though. Review Source VR Verified Reviewer Assistant Director of School, College, and Program Marketing at Endicott College Higher Education Used the software for: 2+ years ### "Hubspots World Take over" December 18, 2018 5.0 this was a great product when it launched, now other products are far out pacing it. Pros Works great if you have the full hubspot membership and support Cons the navigation is not great, it is not intuitive, and if you do not use the full suite of hubspot it is not as effective Review Source Arbaz N. DG Lead Computer Software Used the software for: 1-2 years ### "A Marketers Must Have Tool!" October 3, 2019 4.0 A great marketing tool that every organization must-have. The user-friendly interface and multiple features that the platform offers makes it a must-have for all marketers. The features are also extensive and very useful. Pros The extensive features that the platform offers. The support is always active and very helpful. The overall UI/UX experience is also very customer friendly. Cons A little more on the integrations part. Can offer more integrations. Review Source PB Perrine B. SiteBuilder Broadcast Media Used the software for: 2+ years ### "Bon outils pour les campagne email" December 7, 2023 4.0 Pros Bon outils pour les campagne en automation. Cons Possiblité de faire des template éditable personnalisé, c'est un plus car tous ne l'ont pas. Mais moins puissant que ceux de certains concurrent Review Source VR Verified Reviewer Digital Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "Great Resources to Expand Marketing Knowledge" February 8, 2019 5.0 I've enjoyed my experience with Hubspot Pros While it may time some time to get used to the platform. What I love most about Hubspot is that they take you through extensive training to be "Hubspot Certified." This has helped me grow in my career, and I am thankful for the effort they've put in to make marketers stronger in their craft. Cons Can be difficult to navigate at first, but you can quickly get the hang of it. Review Source VR Verified Reviewer Solutions Management - West Computer Software Used the software for: 1-2 years ### "I use hubspot to track email opens to provide better insight into the effectiveness of my emails" April 26, 2018 4.0 I gained more insight into the effectiveness of my emails. Pros I like how easy it is to use and that is is free. I downloaded and began using it within about 10 minutes which was a big advantage. Cons There is a limit to the number of emails you can track. As a sales representative I send thousands of emails a month. In fairness if I upgraded to the full paid version it allows you to track more emails I'm pretty sure. Review Source VR Verified Reviewer Creative Manager Telecommunications Used the software for: 2+ years ### "HubSpot is a must have for marketing teams" December 11, 2019 5.0 Overall we are very satisfied with Hubspot and we only have the one con, everything else is a positive. Pros So organized and easy to use. Setting up emails to your customer base is simple and customizable. Easily create different lists of customers and design and send emails to those customers. The tracking metrics are probably the best thing so you can see how your emails are performing. Cons When creating emails, some of the customizations are sometimes un-customizable. Trying to change placement/text size can become an issue and this can lead to extra time spent on trying to fix issues that should be simple fixes. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.