# Page 69 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 69 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 69 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1701-1725 of 6228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Deanna B. Content Creator E-Learning Used the software for: 1-2 years ### "Well Organized" September 23, 2022 4.0 Pros Multiple users can access the information needed. Well organized and easy to find what you need as far as uploaded content. Content uploads quickly with the drag and drop feature. Cons Super small point, I arrange folders by numbered month, and they don't appear in numerical order. Review Source BB Bjørnar B. Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Powerful but a bit fragmented" September 21, 2022 5.0 Pros The internal integration between the functions works very well. So many tools to choose from. Cons The cost is high for the most relevant packages, packages needed escalates quickly from the cheaper ones. Takes quite a while to learn. Review Source Spiro J. ONLINE MEDIA Online Media Used the software for: 2+ years ### "The best marketing tool." July 26, 2022 5.0 Pros This program is very easy to use and it helped me so much at my work. Cons I like everything.Is the best I ever tried. Review Source AW Austin W. Loadmaster Airlines/Aviation Used the software for: Less than 6 months ### "One stop for marketing" July 10, 2023 5.0 Highly satisfied. Would defiantly recommend and I can see how this is scaleable for \[sensitive content hidden\] get businesses too. Pros As a single business owner the amount of reach I can get in a small amount of time is exceptional. Couldn’t be happier Cons Some features i don’t use such as the segmentation. However I can see how that would be beneficial to some. Review Source VR Verified Reviewer CMO Marketing and Advertising Used the software for: 2+ years ### "Good tool for many industries" May 18, 2021 5.0 Very good toolkit for marketeers and allows campaigns to be run across multiple channels with ease. Pros A very feature-heavy toolkit that allows both beginner and advanced marketeers run campaigns with as little or lot of technical integration. Cons Lots of upgrade features that can be hard to really see the benefit of until they've been used. Some costs can jump significantly as you grow as a business, some of them can be unexpected. Review Source AR Ailsa R. Client Engagement Manager Marketing and Advertising Used the software for: 1-2 years ### "Effective In Seeing Tasks Through To Completion" May 8, 2017 4.0 I can use this software to keep accountability when working on the project with the internal account team and also the client. This software allows my team to effectively reassign the tasks to the next person or back to me to then give to the client in a timely manner. The notifications before the task due dates are crucial in keeping my clients task on schedule. Pros The ability to organize tasks in BC by "to-do buckets" is a great option for our business. Each client that we work with has a different scope of work and requires a customizable interface within BC. Most of our client's retainers change throughout the year so not only have BC look different for each client but having the ability to constantly change the individual set up for clients is crucial. Cons I would like to have the option to assign tasks to more than one person. Many times, there are aspects of the project that work in parallel. Sometimes BaseCamp causes a bottleneck when there multiple people involved that need to be working on their portions at the same time. Review Source MM Matt M. CTO Telecommunications Used the software for: 1-2 years ### "Maybe the most useful tool in our company" November 21, 2019 5.0 The time savings and organization tools HS has given me are invaluable and have forced a certain discipline on my sales and marketing processes. The documents and forms tracking have also been a major increase in sales for us. Pros Hubspot allows us to automate our sales tasks in a way that I couldn't do manually. It eliminates the need for me to track my follow ups and to-dos and in a busy schedule this has been invaluable. Website tracking has proven to provide valuable insights into our web traffic in realtime and shown me what blog articles and products are most popular. Cons Feature add-ons and bugs can be slow to fix sometimes. The community is great at banding together but the sales people at HS are at the mercy of product developers and don't seem to have the ability to bridge the gap between bugs and fixes. Review Source VR Verified Reviewer Demand Generation Manager Computer Software Used the software for: 1-2 years ### "Loving HubSpot" December 4, 2018 5.0 Pros I like that HubSpot gives marketing users the flexibility to build workflows with as much complexity as they need. I found some other marketing automation tools lacking in this regard. Cons I don't like that HubSpot tries to force you to use things like their blog and landing pages and convince you it's best practice. They limit functionality for users who don't use these features . Review Source Eymard P. Assistant Manager Business Development Information Technology and Services Used the software for: 2+ years ### "In depth analysis" March 22, 2019 5.0 Pros HubSpot is a very good tool for a startup looking to expand their products/services. The service is available as a mobile app as well which ease the accessibility on the go Cons I've not encountered any issues with HubSpot so far. Review Source Senne T. Entrepreneur Marketing and Advertising Used the software for: 1-2 years ### "One of the best CRM's" February 12, 2021 5.0 My overall experience with HubSpot CRM is good. I haven't really used any of the other marketing tools, so I can't speak for those. Only the CRM part, which - again - is good and useful. I would recommend to at least try it out risk free (free version) and see if it works for you. I haven't found a better alternative yet. Pros The free version has lots of features already and no limitation on how many people you can add. This means that for my usecase, I can continue to use the free version although with some limitations - I can live with that. The software itself feels modern, is fairly easy and convenient to use. The filter options are really good and extensive. Cons There's a lack of some features, even with the paid version. So much so, that for a project I did in 2019, I wasn't able to use HubSpot. The paid version is way too expensive. There should be some middleground for like $20/month, but it immediately jumps up to $50/month, which is really expensive. I would search for a smaller, much cheaper solution if I ever had to use more advanced CRM features. Review Source LR Lavanya R. Project manager Used the software for: 2+ years ### "Hubspot is Saviour of my life " February 9, 2018 5.0 Pros I liked Hubspot because it organizes all emails of sales and marketing very well, we being medium size business Hubspot provides us a good platform in marketing, it is suitable for both small to a large business like for big corporations. Hubspot also has tutorials on how to use the product, I have watched all these videos which helped me to utilize this software very well, especially using their content manager. Most of my time is spent on using there blogging tools it helped to monitor our marketing sales and activities, the blogging platform is very easy to use and they are well organized. Cons I'm a big fan of Hubspot there is no such thing that I like very less, I would like to see some more awesome features such as integration with other software and improvement in the reporting features. Review Source PT Prénam T. Chargée de Communication Research Used the software for: 2+ years ### "HubSpot Marketing, un must use" January 15, 2023 4.0 Pros Ce logiciel m'aide énormément et je l'ai finalement adopté. Il représente un tout et me permet de remplir aisément mes charges professionnelles. Je programme mes tâches à l'avance, j'ai plus de temps libre et je vaque facilement à d'autres tâches en toute confiance. Je le recommande fortement. Cons Ce logiciel me satisfait conformément à mes attentes et selon l'utilisation que j'en fais. C'est pourquoi je le recommande. Review Source VR Verified Reviewer Logistics Account Executive Used the software for: ### "Found there are many cheaper options" April 17, 2018 3.0 Pros It allowed me to sync accounts rather quickly, and immediately hit the ground running once my trial was complete Cons It is another copy and paste marketing application. It is a very good product but there are cheaper alternatives Review Source Response from HubSpot April 20, 2018 Hello! Thank you for taking the time to write this review - we really appreciate your feedback. It's great to hear that you felt you were able to get up and running on the platform so quickly As far as room for improvement - I would love to hear more about your decision to move to a cheaper alternative from Hubspot. Were there certain sacrifices you made when you made this switch or certain tools within HubSpot that you felt you did not need anymore? If you are opening to continuing the conversation feel free to contact us at the provided email! Thank you again for the review. MK Matthew K. Business ANalyst Food & Beverages Used the software for: 1-2 years ### "HubSpot - Great Intro For Marketing Automation" February 27, 2019 4.0 Being able to have my CRM and Marketing in one spot has been a huge help. Instead of constantly linking and shuffling between the two, I'm able to target my customers and potential customers in one spot which saves me a ton of time. Pros HubSpot is a great, fast way to start automating your marketing campaigns. The introductory software offers plenty of features to get you started while also quickly integrating with their CRM. Although there are more powerful Marketing Automation software options, this allows you to automate some of your marketing in minutes. Cons Because the software is so easy for beginners it is a little difficult for more experienced marketers. Personalizing the features is not always easy and while the one-size fits all is great for people new to the industry, you can outgrow HubSpot quickly. Review Source Lilia B. Sales Manager Airlines/Aviation Used the software for: 1-2 years ### "Powerful marketing platform" April 28, 2018 5.0 Marketing automation Pros I have been using HubSpot for more than a year and I like it so far. It has very convenient lead generation and tracking capabilities and allows me to see all of my potential, actual and past deals in one place. Card board is great and very easy to operate. Cons HubSpot Marketing CRM has very limited capabilities. If I want to upgrade the price will be very high. Review Source Zach B. Inbound Marketing Consultant Used the software for: ### "After one year of using HubSpot as an Inbound Marketing Consultant " March 18, 2015 5.0 I am an Inbound Marketing Consultant at a marketing agency located in Northern Virginia. My agency decided to hop on the "inbound marketing train" last year and so we began researching various inbound marketing platforms in order to find a software that was affordable and would meet our agency's needs. We browsed through several platforms but found ourselves continually coming back to HubSpot'primarily because of their affordability and knowledge of inbound marketing. I know use HubSpot for over 6 hours a day both for the marketing of our own agency as well as the marketing of our clients. The tracking HubSpot provides in conjunction with its easy usability and incredibly robust capabilities, has helped our agency attract an incredible amount of new business in a very short period of time. We love HubSpot so much that our entire team went through HubSpot training in order to become a HubSpot partner agency. HubSpot truly is an exhaustive platform'it's everything from your social media publishing/monitoring tool, to your blog, to your landing pages, to your image library, to your CRM, and so much more. Without HubSpot, our team would not be able to provide the kinds of results that make our clients keep coming back. HubSpot's support team is fantastic as well. We have never had an issue getting a question resolved or error fixed in an untimely manner. Review Source KN Kevin N. Financial Services Used the software for: 1-2 years ### "HubSpot is a Great Marketing Solution (even if you're just learning)" April 13, 2017 5.0 We use HubSpot for our marketing lists and sync that with our Salesforce when the users make it to that part of the sales/customer process. HubSpot works well with how we market with our email list and our landing page strategy. It has helped us streamline a lot of our email work with its templates and easy-to-edit blog posts and emails. The landing pages are easy to track and help link our leads with who become customers further down the funnel. While some things on HubSpot require effort to learn, their certification process and the amount of helpful content they put out keeps me learning how to use it better and becoming a better marketer with a lot of the other tools I use. Pros It really does have almost everything we need for making our marketing strategies into reality. Cons At first it can be a little cumbersome but it does a lot if you take the time to learn about inbound methodology and the software itself. Review Source VR Verified Reviewer Sales Support and Marketing Manager Computer Software Used the software for: 2+ years ### "Great tool to automate emails, workflows, sequences, social media and much more. " March 8, 2018 5.0 Pros Easy to set up and quite intuitive. Support is great via chat, email and phone. Analytics and reporting also a bonus Cons Could release new features a bit faster and pick up suggestions from community forum. Can be a bit buggy Review Source VR Verified Reviewer Managing Director Computer Software Used the software for: 2+ years ### "Only maketing and crm solution a business requires" November 12, 2020 5.0 Pros Hubspot offers a wide variety of solutions and integrations. Hubspot offers a total solution and one-stop platform, everything a business need. Cons Navigation around the solutions and naming conventions get confusing at times. Review Source kR karen R. marketing manager Used the software for: ### "Excellent for Inbound Marketing and hoping the Sales CRM will be just as Powerful One Day" April 8, 2016 5.0 The best part is the support. Either by email, phone, callback, they've made it easy to get in touch and get the issue sorted if there is one if you aren't able to figure out on your own quickly (there's excellent documentation as well) The support is super helpful and useful. I really like that when I'm trying new addons, they don't push, but understand my needs first. They work with me to help me figure out the best solution that meets my company's needs. My client success manager also checks in regularly and helps train me any on tools if I need and makes recommendations. Other than the support, Hubspot's interface is easy to use and learn. It just makes sense. The menus are organised well, you need relatively little training to get up and running. The templates included cut down on a lot of the time it takes me to get things done. Then landing page builder is easy and simple to use. I can create an LP, thank you page with all the forms, followups, and CTA's in 20-30 minutes. Another good part is that I can customise the content on a page according to a persona or specific type of client or almost any property on the same page. I can change a form, or CTA and that saves me time while making the website more useful/relevant to a prospect. Another good part is that it's all in one. Social media, email, integration with Salesforce, website posting, blog. It's all in one place so it makes easy to prospects across multiple channels. The app for mobile isn't as powerful as I'd like. It'd be nice if when sending an email from the mobile app, it would bcc the person's email. The sales CRM isn't as powerful or customisable as it could be. Some of our sales team are starting to use it and it'd be nice if there were ways to change control the mappings of contacts owners between HB and SF so we could reduce the number of users in SF. Review Source VR Verified Reviewer Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Great tool to start with marketing automation" October 3, 2019 4.0 HubSpot Marketing is fairly easy to use with a gentle learning curve. Offers enough features and functionality to set up marketing automation through emails, workflows, list management along with integration with other softwares. Pros The ease of use and gentle learning curve. It's easy to pick up and kickstart marketing automation for your business. Cons Creating workflows can be tedious and has scope to be simpler and more versatile. Review Source VR Verified Reviewer HubSpot - Great tool Accounting Used the software for: 6-12 months ### "Hubspot - Outstanding CRM" March 26, 2020 5.0 I have been using Hubspot as a sales executive for over a year and have found Hubspot to be very easy to use and helpful with our sales process. Pros I love the sequences the most. The ability to create content and adjust messaging for each contact is super valuable. Cons There isn’t much I dislike. I’d love to see more and more integrations over time although so far so good. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source VR Verified Reviewer Community Manager (remote) Used the software for: Less than 6 months ### "HubSpot charges a plenty of dollars for a few thousand contacts. Not feasible for some startups :-(" March 8, 2018 5.0 HubSpot marketing handles my B2B business well, and it does offer a lot of tools that I can use to promote my content, and even I get some suggestions (generally via emails) on how to improvise my content to better reach my customers. All of my site traffic is collected and processed at their end and that ensures my efforts accurate and fruitful and I'm reaching the right customers. Note: It was good until I was registered for a free trial, but now giving money (with discount coupon), it is too much for small business owners like me. Pros The platform is quite user friendly, best for small business owners. The best part I liked about this product is that it has a free trial version, and I don't know of any other product of same category providing free trials to beginners. Cons Cons? Oh! There are many. 1. Billing is done annually :-( Of course, I'll use it on a long term, but I'd prefer a monthly contract. 2. No A/B testing in trial version (even the profession version). 3. The tools that HubSoft offers are available for free in other sites, at least free trial versions are available for quite a few. 4. Marketing automation is available but it does not fits in my budget. 5. Customer care support is free, but higher form of technical support is paid (I'm unsure of this, never tried myself, but word of mouth suggests this). Review Source LK Lydiah K. Content creator Internet Used the software for: 1-2 years ### "Best Marketing Automation Software" September 19, 2022 5.0 is a must-have for any marketing automation, lead capture, and management system. It helps you create landing pages without the hassle of writing code or creating complicated forms with complex processes that are difficult to maintain. The form builder makes creating custom contact forms very simple and user-friendly. Pros is an easy-to-use tool. It's easy to integrate with a WordPress website and has impressive features that will help automate your marketing efforts. Cons The premium version is a bit costly compared to other softwares that provide a similar service. Review Source Clifford M. President and Founder Used the software for: Less than 6 months ### "excited and challenged at the same time" July 18, 2018 4.0 still haven't yet experinced the full benefits of all the functionality Pros integration of social media platforms, workflow, CRM, automation of communication from Blogs, Social Media and emails. lots of tutorials. This Software has Aircraft Carrier type capabilities ! Cons My Con has less to do with the software than with my lack of time and the complexity of implementation. That being said Hubspot have an absolute treasure trove of tutorials, classes and Top Gun support staff. Since I am a small one man business finding the time to on-board has been a real problem. I would totally recommend that anyone in a small team situation employ someone to help with the on-boarding. either from one of the many Gig sites out there, or local. I noticed that gig sellers are making a point promoting their HubSpot certification. I could have saved myself a lot of pain had I done this from the get-go. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.