# Page 7 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is HubSpot Marketing Hub the right Email Marketing solution for you? Explore 6228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 7 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 151-175 of 6228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Arborist Consumer Services Used the software for: 1-2 years ### "Works for some areas of our business" January 20, 2025 4.0 We used it; continue to use it; but not heavily. Pros The marketing hub was easy to use and it was straightforward to integrate other services Cons It's quite daunting at first; I feel like it would benefit from functions being off until asked for. Review Source NW Nicola W. Co-founder Computer Software Used the software for: 2+ years ### "Good software, wreaked by ill thought out and infuriating pricing tiers" August 24, 2024 3.0 Absolute basics are fine but overall it's super frustrating as the menu system still shows all the features, but inevitably you just get pinged over to an upgrade page. Honestly if you're starting out DON'T go with Hubspot since you'll likely need to suffer the disruption of moving away on cost grounds. Their PRO plan is ridiculously expensive for the immediate next tools a growing SME needs. Pros The Hubspot UI in general is clearer and their email builder less laggy or buggy than some other CRM's we've used. Basics like import and export of contacts is very easy to do. Custom fields easy to setup. Cons Absolutely detest their pricing structure and use of paid marketing contact thresholds. Of ALL the many software packages we use the Hubspot pricing is the most complicated and infuriating. There is also a simply MASSIVE jump up in cost from their Starter plan to the PRO plan. And guess what so very many of the pretty essential marketing tool (split tests, automation etc etc) are only available on the PRO plan. It's just ridiculous that Starter is £14/mo per seat and the PRO plan is £700pm + £40/mo per seat!! Talk about NOT offering a transition plan for their customers as they grow. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub All-in-one solution covering sales and service as well as marketing Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) For the Sales and Service hubs within Hubspot - liked the all-in-one solution offered by Hubspot Review Source VR Verified Reviewer Freelance Designer Graphic Design Used the software for: 6-12 months ### "Efficient and User-Friendly" November 10, 2024 5.0 Overall it offers a user-friendly platform with solid tools for creating visually appealing, responsive marketing materials. Pros As a graphic designer, the ease of use and template library makes designing very fast. Also integrates with Adobe Creative Cloud so it's easy to import assets. Cons It can be restrictive for graphic designers who prefer to work with fully flexible designs with limited customization. Review Source JP Joshua P. SDR Real Estate Used the software for: 1-2 years ### "An All-in-One Mega Platform" November 13, 2024 4.0 I've used most aspects of the platform, but my main focus was updating and leveraging deal stages and sending out emails, calls and texts. Pros It's a VERY in-depth and multi-functional CRM platform. Cons It can feel a little stale in my opinion. Review Source DG David G. Head of Commercial Growth and Partnerships Marketing and Advertising Used the software for: 6-12 months ### "Love Hubspot" November 18, 2024 5.0 Amazing software, well worth the investment. Pros hubspot have done a great job of simplifying CRM marketing campaiging and list creation. Cons I was a little frustrated when tryign to create campaigns that I had to export and import lists rather than simply selecting accounts front end and flagging them for the campaign Review Source Joseph P. Marketing Manager Accounting Used the software for: 1-2 years ### "HubSpot Marketing is excellent but pricey" October 4, 2024 5.0 Pros Excellent all in one platform for forms, opted in email campaigns, prospect tracking, and website analytics Cons It is expensive to get access to everything Review Source DB Deniz B. Google Youtube Ads Media Buyer Management Consulting Used the software for: 6-12 months ### "HubSpot Marketing Hub is crushing it" October 9, 2024 5.0 My overall experience is just great with Hubspot Pros The campaign structure is amazingly easy to use and trackable Cons There is nothing I can complain about it Review Source DC David C. Territory manager E-Learning Used the software for: 1-2 years ### "Hubspot a great marketing resource" October 29, 2024 5.0 Great overall program makes things simple and efficient. Pros Great and syncs very well with salesforce and other tools Cons Can take some time to get started and videos are harder to embed. Review Source JL Jenna L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simplified my work in so many ways!" September 19, 2024 4.0 Pros What drew me most to Hubspot is how user-friendly the interface is and how intuitive the workflows are. With so many software products are there, it can be overwhelming (and time consuming) to have to learn everything all over again. But with how easy this was from the very beginning, it helped me feel at peace with my decision and hopeful for how it would change my business. I have been able to easily to create targeted campaigns and track performance. Cons I have not had the best customer service experience which is not an indicator of the product itself (that has been wonderful) but more so the company. I can see how that would be a deterrent for someone to renew any contract, even if the product is incredible. Review Source SW Stephanie W. Senior Manager Fund-Raising Used the software for: 2+ years ### "Amazing CRM " October 14, 2024 5.0 Pros I love the visual graphics and all the data fields to help me successfully track our clients. Our organization has really thrived from having data tracked in any easy way. Cons It would be nice to have a little more customization options. Review Source Dimple .. Marketing Manager Design Used the software for: 1-2 years ### "Powerful Tool" October 21, 2024 5.0 is powerful for automation and tracking, but it can be expensive and complex for beginners. Pros I like the all-in-one automation, lead tracking, and analytics, making it easy to manage campaigns and measure results. Cons The pricing can be high for small businesses, and the learning curve for advanced features can be steep. Review Source CD Chris D. Director Marketing and Advertising Used the software for: 1-2 years ### "Does the job but can get confusing." October 21, 2024 3.0 Pros A lot of options for managing CRM activity. Cons Too many moving parts. We had a setup that no one knew how to fix after we had to let one employee go. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) More flexibility was available with this option. Review Source SF Suzy F. marketing manager Security and Investigations Used the software for: 1-2 years ### "Seamless integration with Wordpress" October 22, 2024 5.0 We use the list generator, website forms, newsletter, drip campaigns. All work great together. Pros Love that it's seamlessly integrated with the CRM. We have Hubspot forms on the website and each lead is added to our newsletter distribution list. Cons Newsletter designed is somewhat limited. Review Source JK Jordan K. Fleet and Customer Operations Executive Automotive Used the software for: 1-2 years ### "HubSpot Marketing Hub" October 5, 2024 5.0 is a complete solution for every business when it comes to marketing. It has many useful features and its integration with CRM works perfect for me. Pros I really liked from the first login as it was a nice user interface and intuitive witch make it easy to use, this is a big plus as loosing time learning a new app/software is not good for any business. Another thing I like was that the support team was very quick and helpful. It integrates easy with other Hubspot services or other third party apps as well. Cons There are no things that I can say I like less or didn't encounter yet. Review Source VR Verified Reviewer customer support Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Balanced Review of HubSpot CRM" August 24, 2024 3.0 solid CRM choice that combines ease of use with powerful features, making it a standout option for organizations looking to enhance their customer relationship management and streamline their sales processes. Pros HubSpot excels in many areas, some users might find its pricing structure and advanced feature sets to be on the higher side, particularly for smaller businesses or startups. Additionally, while the core functionality is strong, there may be a learning curve associated with leveraging more advanced features or customizations. Cons Depending on the service plan, but we experienced longer response times for customer support, particularly for those on lower-tier plans. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Marketing Hub HubSpot showcasing center point offers a natural and simple to-explore interface that works on complex advertising undertakings, making it available for both prepared advertisers and novices. Review Source VR Verified Reviewer Hea of CS Computer Software Used the software for: 2+ years ### "great but could be better" October 21, 2024 3.0 Pros it's great to create sequences and especially working in sales role Cons it's not great for other teams such as customer success Review Source HS Hardik S. Revenue Operations lead Education Management Used the software for: 2+ years ### "Easy to use and do wonders for our ICPs" November 12, 2024 5.0 Pros Very easy to use, fantastic automation power, I love the forms and CTA features, which let me track and automate everything on external websites Cons Nothing as such, it offers everything which we need, maybe more customization for the CTAs would be useful though Review Source RB Reece B. Delegate Aquisition Events Services Used the software for: 6-12 months ### "hubspot review" November 26, 2024 4.0 great to use and will certainly recommend Pros You can ring out and it cost no extra charge. also good to create lists Cons importing takes too long from linkedin to make lists Review Source GD Gwendolyn D. Associate Broker Real Estate Used the software for: 6-12 months ### "HubSpot Marketing Hub Great for Beginners" October 28, 2024 4.0 The different aspects of the free plan are very useful. Customer Service is very knowledgeable and the information offered is great to build a business. Pros It's easy to use and has a free plan or paid upgrades. Great customer service and automation. It also provides training for other skills to build my business. Cons It can be more expensive than other CRM systems. The email system can be much better. Review Source CP Christina P. Principal Marketing and Advertising Used the software for: 2+ years ### "Marketing Automation for Mid-Size Business" October 3, 2024 4.0 Great tool for businesses who have outgrown basis email tools like MailChimp but are not quite ready for something really intense like Pardot. Pros It's very easy to use and setup for a basic marketing functionality like email marketing and lead management. Cons There is a lot of reliance, and push from HubSpot, to setup this tool as your CMS and CRM. Alternatives considered [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Cheaper option for what we needed. Not quite ready for the sophistication of Marketo. Review Source VR Verified Reviewer Writer Publishing Used the software for: I used a free trial ### "Excellent socials marketing tool" April 14, 2025 5.0 A very good integrator of social media marketing information and stats to make your social media marketing much easier, it is excellent social media marketing tool. Cons There is nothing to complain about with regards to this software tool, it is excellent and very useful. Review Source SM Shaun M. Partner Marketing and Advertising Used the software for: 1-2 years ### "Give em a try! You'll like it! " December 9, 2024 4.0 Great team! Definitely going to continue to use Pros They are making a valiant effort to make user interface and effectiveness work Cons It doesnt have the best user facing app. Def could use more work on mobile Review Source BU Blessing U. Marketer Marketing and Advertising Used the software for: 2+ years ### "Nice review" November 21, 2024 5.0 It has been a pleasant experience from signing in to the multi factor authentication, to the mails to help keep up with trends. I think hubspot is doing a great job. Pros The simplicity in the user experience. I loved it. No navigation struggles. Cons I can’t think of something now but I know that their support portal is responsive so I’ll do well to throw in concerns when they arise. Review Source HN Himani N. Business Development Executive Accounting Used the software for: Less than 6 months ### "Comprehensive Marketing Solution with Great Features, but Pricey for Growing Businesses" October 11, 2024 4.0 My experience with has been positive. The platform is intuitive, offering a wide range of tools to manage marketing efforts efficiently, from email campaigns to automation. The seamless CRM integration and detailed analytics provide valuable insights. However, the pricing can be a bit steep as your business scales. Overall, it’s a powerful solution for businesses looking to centralize their marketing operations Pros is a user-friendly, all-in-one platform that streamlines marketing efforts. Its powerful automation tools, seamless CRM integration, and detailed analytics help optimize campaigns and drive results. The platform is ideal for businesses looking to scale their marketing with ease while having access to excellent support and resources. Cons While offers great features, the pricing can be high for small businesses, especially as your contact list grows. Additionally, some advanced customization options may feel limited compared to other platforms Review Source BH Bryan H. Director of Technical Operations Marketing and Advertising Used the software for: 1-2 years ### "All encompassing marketing solution" September 6, 2024 5.0 the marketing hub allowed us to handle inbound sales much easier from a variety of sources (email campaigns, paid ads, display ads, etc.) and makes it easy to track engagements that lead to no where previously. Pros The marketing hub takes a lot of disparate systems and brings them all together nicely. Cons The cost is a little much, where you can get the same (or similar) function from a set of other products. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.