# Page 70 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 70 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6219 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews

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HubSpot Marketing Hub

4.5 (6219)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 6th, 2026

# Page 70 - Reviews of HubSpot Marketing Hub

## Showing most helpful reviews

Showing 1726-1750 of 6219 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Community Manager (remote)  
  
Used the software for: Less than 6 months

### "HubSpot charges a plenty of dollars for a few thousand contacts. Not feasible for some startups :-("

March 8, 2018

5.0

HubSpot marketing handles my B2B business well, and it does offer a lot of tools that I can use to promote my content, and even I get some suggestions (generally via emails) on how to improvise my content to better reach my customers. All of my site traffic is collected and processed at their end and that ensures my efforts accurate and fruitful and I'm reaching the right customers. Note: It was good until I was registered for a free trial, but now giving money (with discount coupon), it is too much for small business owners like me.

Pros

The platform is quite user friendly, best for small business owners. The best part I liked about this product is that it has a free trial version, and I don't know of any other product of same category providing free trials to beginners.

Cons

Cons? Oh! There are many. 1. Billing is done annually :-( Of course, I'll use it on a long term, but I'd prefer a monthly contract. 2. No A/B testing in trial version (even the profession version). 3. The tools that HubSoft offers are available for free in other sites, at least free trial versions are available for quite a few. 4. Marketing automation is available but it does not fits in my budget. 5. Customer care support is free, but higher form of technical support is paid (I'm unsure of this, never tried myself, but word of mouth suggests this).

Review Source

LK

Lydiah K.  
Content creator  
Internet  
Used the software for: 1-2 years

### "Best Marketing Automation Software"

September 19, 2022

5.0

Hubspot Marketing hub is a must-have for any marketing automation, lead capture, and management system. It helps you create landing pages without the hassle of writing code or creating complicated forms with complex processes that are difficult to maintain. The form builder makes creating custom contact forms very simple and user-friendly.

Pros

Hubspot Marketing Hub is an easy-to-use tool. It's easy to integrate with a WordPress website and has impressive features that will help automate your marketing efforts.

Cons

The premium version is a bit costly compared to other softwares that provide a similar service.

Review Source

Clifford M.  
President and Founder  
  
Used the software for: Less than 6 months

### "excited and challenged at the same time"

July 18, 2018

4.0

still haven't yet experinced the full benefits of all the functionality

Pros

integration of social media platforms, workflow, CRM, automation of communication from Blogs, Social Media and emails. lots of tutorials. This Software has Aircraft Carrier type capabilities !

Cons

My Con has less to do with the software than with my lack of time and the complexity of implementation. That being said Hubspot have an absolute treasure trove of tutorials, classes and Top Gun support staff. Since I am a small one man business finding the time to on-board has been a real problem. I would totally recommend that anyone in a small team situation employ someone to help with the on-boarding. either from one of the many Gig sites out there, or local. I noticed that gig sellers are making a point promoting their HubSpot certification. I could have saved myself a lot of pain had I done this from the get-go.

Review Source

Chad R.  
Director of Sales and Marketing  
Computer Software  
Used the software for: 1-2 years

### "HubSpot is Awesome Sauce for Your Business"

November 3, 2015

5.0

HubSpot is great software made by a bunch of great people. It's one of the main reasons we've tripled the amount of the leads we generate and increased our sales revenue by 60% in the past three years. I don't know what we'd do without it.

Pros

It's the Swiss Army Knife of Inbound Marketing. I can do just about anything - create a website, blog, manage social, create and A/B test landing pages, see how I rank for specific keywords, manage an unlimited amount of customer data, blah blah blah. It also helps me see how me and my team are performing.

Cons

HubSpot has come a long way in the 3+ years I've been using it. Today, my biggest complaint is around their design manager. It still seems more time-consuming than it should be creating templates. Of course, once you have them created, everything else is a breeze.

Review Source

AL

Andrea L.  
Social Media Manager  
E-Learning  
Used the software for: 6-12 months

### "A great tool for any marketer"

April 10, 2019

4.0

All in all, HubSpot is a robust platform that allows you to control most of your marketing strategy. There's a learning curve, but it's definitely worth it once you can take advantage of all the features.

Pros

This product can do a lot and can do it right. There's no doubt about it. In Marketing, you need to have a lot of eyes everywhere and this platform can help you keep up with everything in a much more friendly way of visualization. Everything you need to piece together your marketing strategy and analytics is here (and it's automated!)

Cons

You will need to take your time with the courses to fully understand the platform and make the most of it. There are also a lot of updates, which means you'll have to keep up with them as well. Another thing that's bothersome is how difficult it is to move content to other providers and vice-versa (i.e: the unavailability to add external landing pages to Campaigns), which gives the impression to be locked in.

Review Source

VP

Varun P.  
Head of Demand Gen  
Computer Software  
Used the software for: 1-2 years

### "No brainer"

April 5, 2022

5.0

Pros

Hubspot is universally used, so there's tons of documentation even aside from the Hubspot community. Its one of the best all-in-one marketing tools I've used, if not the best, and great for creating a robust, data-driven marketing function.

Cons

Price and customer support would be the two areas that I'm not particularly thrilled about.

Review Source

Kevin S. O.  
Digital Marketing Manager  
Furniture  
Used the software for: I used a free trial

### "Powerful with a terrible interface"

December 12, 2018

4.0

Although I decided against Hubspot, it is a very useful program if your firm has the resources to dedicate to using it to the fullest.

Pros

Hubspot does social planning REALLY well. Its analytics are top notch. The company is well-regarded in the industry, and offers certifications that are helpful as resume boosters if you work in the field of marketing but have a degree in an unrelated field. I thoroughly appreciate their blog updates as well, which help keep me knowledgeable on trends and updates in the ever-evolving digital marketing landscape.

Cons

The user interface is just terrible. It's confusing, crowded and ugly. It's such a powerful program with so many options that it seems like it's one of those services that you nearly need a full-time employee just to manage it. In my role, I have multiple responsibilities so I couldn't dedicate the time and decided to go with native reporting options.

Review Source

Benjamin B.  
Marketing Manager  
  
Used the software for: 1-2 years

### "The dinasaur of marketing automation."

March 14, 2018

4.0

Pros

HubSpot is extremely powerful. There is nothing you cannot do with this service. Once you 've entered this universe, there is no way out anymore, be prepared ;-)

Cons

First of all: the price! HubSpot is extremely complex, to fully unleash the full potential you need to learn a lot. Yes, support is really helpful but I always had a feeling that I missed an important thing.

Review Source

Steve P.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Tons of Features, but Missing An Important One"

December 27, 2018

4.0

Were it to possess email capability (and that capability was comparable to the big ones out there - Aweber, Mailchimp, Agile, etc), Hubspot would be my go-to, and I would most likely subscribe to a proper plan JUST for that, as their other capabilities are amazing. The no-email is a dealbreaker, though, as is.

Pros

I love the fact HubSpot has every integration under the sun available, including a dedicated plugin for WordPress that basically makes it an on-site CRM. Adding capture forms, sorting leads/contacts, all super easy and intuitive.

Cons

There is no email/contact option outside of purchasing a plan. While this can be worked around using either a dedicated email platform or another CRM, it would be nice to include that feature with a monthly cap, similar to how their competitors work. Being able to test the email function on free mode, combined with all the other bells and whistles HubSpot offers, would be a knockout sales punch.

Review Source

LT

Laura T.  
Marketing Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Ideal system to streamline your marketing processes"

November 26, 2019

5.0

Pros

The possibility to integrate it with other systems, bring all your contacts into one place, slice and dice the database and effectively tailor your communications is absolutely priceless. In addition, the real-time reporting functionalities provide countless possibilities to look at the data and really help you improve decision making.

Cons

Creating the reports is not very user friendly. It's not immediately clear what needs to be done at each step of the process.

Alternatives considered

[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)

Reason for choosing HubSpot Marketing Hub

The services (communications) and resources that surround the system are impeccable.

Review Source

SC

Shubham C.  
Marketing Manager  
Online Media  
Used the software for: 6-12 months

### "Hubspot is a Complete Marketing Automation Package"

March 6, 2021

5.0

Hubspot is progressive in the online marketing field. For any business that needs to make the most out of messaging efforts and get higher leads, HubSpot ought to be a need. With HubSpot Marketing Automation I've seen a unimaginable development in my business with very nearly zero exertion.

Pros

Planned altogether for advertisers such as myself - It has a major measure of highlights that make my work simpler - Its CRM coordination is simply astonishing - Marketing computerization is unparalleled - Great emotionally supportive network and client local area - Easy to utilize and there is no-coding-required - Makes cycle of building messages fun and easy.

Cons

It takes time to get used to with hubspot interface. But it's completely worth your time.

Review Source

VR

Verified Reviewer  
Analyst and Workflow Designer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The best spot to learn Digital Marketing."

October 17, 2018

5.0

My overall experience from Hubspot learning to use marketing software is amazing. Words are not enough to draw satifaction online.

Pros

\-I have been given access to Hubspot during my MBA PG Diploma in Digital Marketing. -It had provided all sort of information for so much so that even newbie can understand all the concepts starting from basics. -Another good thing is they provide video series to learn. So its so easy to grasp the knowledge, As they try to put so much effort to make us understand as easily as possible. -they value each user above and beyond. Now Hubspot's Automation Software puts a lot of hard-working tasks on automation. Well, it has managed my leads, along with email series which designed only one time. After that, I just need to overlook analysis and needs to meet the expectation of the client, whether its blog or social media. I just need to plan and the software executes it. Saves a lot of time and workforce. And though I can utilize the saved time for making my self better and keep in touch with the new era. Thanks again to this amazingly designed automation software. Its one of a kind.

Cons

NONE. I could not come up with any. Even though I have gone through all perspective of software that has been provided.

Review Source

JD

Jarrod D.  
Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "Powerful CRM and Marketing Automation Tool - but as expensive as Salesforce nowadays"

December 3, 2019

4.0

Love it and would recommend it if you can pay for it.

Pros

Hubspot offers nearly everything a business would need for their sales and marketing departments. I use it daily to manage our corporate blog, social media accounts, mailings and landing pages. It does everything well enough to warrant choosing it over other specific tools that are slightly better. Integrations with everything under the sun make it particularly useful! And they even develop the integrations themselves very often, not the company whose software it connects to.

Cons

Support is bad, English only and often slow. Pricing has gotten worse over the years. Yes the platform has improved but now hubspot seems on par with Salesforce despite its hip, relaxed vibe.

Review Source

Michael L.  
Executive Leadership Coach  
Real Estate  
Used the software for: 2+ years

### "Cant live without it"

September 28, 2018

5.0

Corresponding with my real estate clients

Pros

It just works. It tracks monitors and sends. My entire chain of correspondence is easy to follow because of HubSpot

Cons

There are some recipients who cannot accept the tracking cookies

Review Source

Adam S.  
Customer Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Most Useful for Sharing Shared Calendars and Creating Meetings"

April 3, 2020

5.0

If the website and UX was better I'd give it a 10. Otherwise, it works wonderfully for booking meetings.

Pros

I really like the ability to share my calendar with my clients and have them book meetings through that link. It saves countless emails going back and forth about when everyone is available. I also like that it plugs into Outlook so that I can create HubSpot meetings through a couple clicks.

Cons

The actual website is a little outdated and the UX can be confusing. Nothing that completely breaks the experience, but enough to be a pain at times.

Review Source

VR

Verified Reviewer  
Market Development Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Very powerful marketing automation that provides excellent data"

December 12, 2018

5.0

Pros

We started using Hubspot about 6 months ago and it has consolidated the number of services we previously used for different marketing tasks - email, social media, blog posts, etc. all in to one platform. It also provides a tremendous amount of data regarding the performance of your marketing efforts.

Cons

This service/software is not cheap, but still provides great value based on all the features and functionality provided. If you're only looking for something to handle one aspect/channel of marketing this isn't for you.

Review Source

Busayo O.  
Head Of Operations  
Internet  
Used the software for: 6-12 months

### "HubSpot Marketing Automation Review"

September 24, 2018

4.0

I’ve been able to obtain substantial marketing results using this software, and reaching out to targeted audience as well.

Pros

It is a well-designed program with exceptional marketing tools and resources. Hubspot Marketing Automation has proven useful for my digital business campaigns.

Cons

Kudos to Hubspot for introducing an innovation that has helped a lot of businesses to establish an online presence. Hence, attracting buyers and clients. But the downside for me is that the plans are over-priced compared to other rival marketing automation platforms.

Review Source

DC

Dave C.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Top Notch Program"

May 31, 2021

5.0

The integration and communication between the sales team, the marketing and sr management was critical and made working together so much easier

Pros

I researched several CRM programs to integrate sales and marketing teams and HubSpot, while pricey, was the best and most robust of all!

Cons

I don't seem to have anything I didn't like about HubSpot

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Reason for choosing HubSpot Marketing Hub

Pricing, integrations

Review Source

Julie G.  
Marketing Communications Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "We adopted HubSpot to launch and track our email marketing campaigns and so far it's be a great tool"

October 10, 2017

5.0

The ability to track and operate all of my digital campaigns in one place. The analytical data is also informative in progress tracking.

Pros

It's tracking ability and overall function of keeping all our campaigns in one place. Smart lists are also a great asset and the ability to segment out campaign releases according to time zones and optimal open rates.

Cons

The design template is not flexible enough to create outstanding landing pages and newsletters. I would like more font and template options and the ability to move sections around and customize.

Review Source

MR

MacKenzie R.  
Principal Sales Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "Hub Spot Keeps Sales Moving "

March 30, 2023

5.0

Almost daily use to make sure our pipeline is full and active!

Pros

Hub spot easily integrates with our Google mail system to cut down on duplicate work tracking activities and is easy to collaborate through!

Cons

Can find navigation a challenge at times - sometimes it does too much! It's a good problem to have and the HubSpot team is great at support

Review Source

VH

Victoria H.  
Sales Account Executive  
Online Media  
Used the software for: 6-12 months

### "Our Feedback"

November 12, 2019

3.0

We generate a decent amount of leads from the marketing. Due to some complications though, we do have lists that are disrupted and not necessarily receiving the correct information. Overall, it's done well reaching contacts. However, we have heard from some customers that they never receive emails. That number is small compared to the overall that do receive it.

Pros

It is great for storing data and creating campaigns. There is a lot of potential with HubSpot but it could benefit for some growth.

Cons

The automatic updates they push out have caused us a major headache when it comes to keeping data organized. It has also been very tedious at times to get templates to work for campaigns.

Reason for choosing HubSpot Marketing Hub

N/A

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Trying to consolidate services (we used Pipedrive for CRM and Constant Contact for marketing).

Review Source

VR

Verified Reviewer  
Co-Founder and CEO  
  
Used the software for: 6-12 months

### "Email tracking, lead management, and a simple integration with my Gmail. Can't ask for more."

March 14, 2018

4.0

Pros

We use Hubspot primarily for email management/tracking... and the ability to instantly track/log emails sent from the company G Suite account, and have this information accessible by everyone in our company, is brilliant. The mobile app also send push notifications which are very handy.

Cons

The mobile app has been quite buggy, and is due to be updated. Which is slightly frustrating given most of our emails are sent when mobile, but that is not necessarily a massive issue as the desktop integration on Gmail works well.

Review Source

VR

Verified Reviewer  
VP Demand Generation  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Marketing Automation, Lacks SalesForce Integration"

September 23, 2018

5.0

Pros

HubSpot is a great marketing automation tool. Their blogging, SEO, and inbound best practices really are the best. They make it really easy to launch automation programs that are powerful and visually compelling.

Cons

There is a lot to be desired from the SalesForce integration, likely because SalesForce is trying to push more folks to their native tool, Pardot. This can be very frustrating if you have a sales team that operates within SalesForce. Also, their reporting and support was not up to par considering the cost

Review Source

Angelo B.  
Affiliate Marketing Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HubSpot: a robust customer relationship management (CRM) system."

February 18, 2023

5.0

Although there were a few obstacles to overcome, we are now reaping the rewards of utilizing HubSpot, as it streamlines a variety of aspects related to managing our enterprise.

Pros

Through the utilization of HubSpot, enterprises can effectively oversee their contact lists, analyze sales metrics, monitor the performance of their marketing campaigns, cultivate potential clients, and perform various other essential functions. Its speedy and comprehensive functionality makes it a standout product in its category.

Cons

If your organization has a substantial client base or requires access to a complete array of features, the expense of using HubSpot may pose a significant obstacle. Although the basic version, which is free and offers a number of useful functionalities, is available, the full scope of HubSpot's capabilities may be difficult to afford. We had to navigate a steep learning curve and familiarize ourselves with the intricacies of the system's features, which required a substantial investment of time and effort.

Review Source

jJ

jonasse J.  
IT  
Computer Hardware  
Used the software for: 6-12 months

### "HubSpot review"

February 20, 2021

5.0

Hubspot is a decent device to begin finding out about advertising mechanization or on the off chance that you are a little organization with not many prompts store.For essential promoting needs, this is a respectable choice. For bigger organizations with more unpredictable requirements, Hubspot has numerous issues that will affect speed and profitability.

Pros

The client support group is amazing and there is a helpful talk work so you don't need to look out for an email reaction. For online media, you can plan posts a very long time ahead of time and view your advertising exercises as a month to month schedule. Points of arrival are likewise simple and brisk to set up. This is an extraordinary apparatus for more modest associations with restricted contacts or prompts store who need essential advertising support. The messaging framework is a fantastic component for ensuring you have a record of all discussion with a client.

Cons

The email framework as referenced in the genius area is exceptionally valuable in monitoring discussions however it must be applied to one client at a time.It is improving contrasted with a year prior yet at the same time needs some additional exertion, extraordinarily the dashboards identified with content web journals .

Review Source

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