# Page 72 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 72 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 72 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1776-1800 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use aH atindehou H. directeur Architecture & Planning Used the software for: 6-12 months ### "un puissant outil pour marketing" February 14, 2023 5.0 je le recommande vivement à toute personnes voudrant faire du marketing et touché beaucoup de clients Pros un très bon logiciel pour le marketing , très bon , facile d’utilisation , possibilité de gérer plusieurs campagne , générer des leads et très bon Cons si il pouvait rendre ça accessible ça serait bien Review Source Benjamin W. Director Design Used the software for: 6-12 months ### "Fantastic Client management and publishing solutions " January 25, 2023 5.0 Pros The ability to compile all of my clients in one place and manage leads and update any progress and contact if need be in the same software Cons The UI can be hard to navigate and most management is manual Review Source Manish D. Functional consultant Information Technology and Services Used the software for: 2+ years ### "Insightful Product!" September 26, 2022 5.0 Pros The best part is analytics and features compatibilty it offere Cons More features can be added which whill provide more insight Review Source VR Verified Reviewer Jack of All Trades Hospital & Health Care Used the software for: 1-2 years ### "We used Hubspot to relay customer support information back to our sales team." March 19, 2018 4.0 It served as a database for our current and prospective customers. The database could then be fed into other services, however the connections didn't work as well or allow for as much customization as we'd hoped. Pros There are many API's available to link HubSpot to other services. It was fairly easy to setup new users. There's fairly straight forward Gmail integration. Cons Many of the API's are only one way avenues. They're able to feed information from HubSpot into other applications (HelpScout) but you're not able to edit/push new information into HubSpot from these other 3rd party applications. For us this made the API's fairly useless. We may have been using it slightly out of the traditional use case, but this should be easily doable. Review Source VR Verified Reviewer Marketing automation specialist Medical Devices Used the software for: 2+ years ### "HubSpot review " February 13, 2020 3.0 Pros Easy to use Drag and drop temlates Intuitive system Good for small companies, Without many users. Cons It is not recommended for large companies with complex permissions requirements. Reports Reason for choosing HubSpot Marketing Hub Budget Review Source KR Kiersten R. Sr. Customer Success Manager Computer Software Used the software for: 1-2 years ### "Decent Tool for Tech. Success Managers but could be Better" January 30, 2020 5.0 I am able to create engagement for each client and user by utilizing the email campaigns! The templates are diverse and the ability to 'clone' emails makes for a very easy to use tool. Pros Great user interface and the email campaigns are super easy to use Cons There are little customization features for a dashboard for each Account Manager or CSMs assigned companies. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho had the absolute minimum of tools. Though the dashboards were beneficial, we were having to pay for a separate support software and a separate email marketing software. Hubspot gives us all! Review Source Surabhi S. Digital Marketing Consultant Information Technology and Services Used the software for: 6-12 months ### "User Friendly Software for Small Enterprises" December 22, 2018 4.0 Pros HubSpot Marketing Automation is an efficient and easy platform that brings basic features and functionalities along with easy UI. It is not very complex to either set up or use, however at the same time, it is not very effective for large organisations due to its limitations. It is one of the best low cost marketing automation platform that integrates pretty well with other leading applications and platforms. The platform is constantly evolving and tries to keep at par with market and customer requirements. The platform's design is very intuitive and efficient that lets your sales and marketing team to quickly adapt and use it in an effective and seamless manner. Cons I do not see any cons in particular than the fact that it is probably best for small enterprises. If you needs and requirements are more complex then you need to go for pricey and enterprise level automation tools. Review Source Siddiq K. Sales Engineer Computer Software Used the software for: 1-2 years ### "Best Marketing Automation Platform" January 24, 2021 5.0 It's a good experience using Hubspot marketing Automation. Pros The one to one feature has added more value for personalized email campaigns and good response rate. Templates, landing pages and clicks are other features with high priority. Cons Nothing much, it's a good experience overall for me. Review Source Kibiwott K. Founder Used the software for: 1-2 years ### "One of the easiest to use and train ,Integrated ,lite,most Affordable Marketing/C.R.M/Sales tool." July 23, 2018 5.0 Affordable,lite,simple and or free solution. Pros It is very affordable & easy to use . Can handle many Project at a go. Easy to train other users. Its Light and can do more and more things many modules are integrated together. Cons Social media isn't integrated with other modules. Cost increases with your current Database despite increase or decrease revenue. Review Source sN srinivas N. Sr.Digital Marketer Information Technology and Services Used the software for: 2+ years ### "The best tool for companies with small marketing teams and functions effcinently " April 8, 2021 5.0 One of the best tool for lead gen, SEO, Analytics and what not all digital marketing under one roof. All in one go for marketing Pros I have been using Hubspot from past 4 years. User experience Ease and functionality Entire inbound marketing integrated in one place Excellent CX support Excellent blogs and resources Cons For SME and Mid size organisation hubspot is the best. There is noting that dislike. But on pricing its slightly higher than other. Reason for choosing HubSpot Marketing Hub Website CMS Review Source SA Sarah A. CSM Information Technology and Services Used the software for: 2+ years ### "Wish I had hubspot at my new job" November 10, 2021 5.0 Pros This is a powerful tool if you know how to set up a couple things. I loved the schedule link to book meetings. You could also see data on which booking link was more successful. You could also add different types of outreach emails in it and have a template of them. Cons I didn’t use all the features in the platform. Just the ones that my department needed for interacting with customers. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 6-12 months ### "its been pretty good" February 6, 2018 4.0 Pros I like how there are so many options in how to increase business. Landing Pages, Blogs, I love the workflows in building email automation, I love the chat service they are really quick and helpful I use them about every day. I love the interfacing, it is easy to use Cons I do not like how hard it is to customize templates for landing pages, it is like pulling teeth I thought it was going to be easier. It also can be a little confusing but they are really good at putting you in contact with a specialist Review Source Joseph O. Finance & Admin Assistant Used the software for: 6-12 months ### "The best marketing software with all the relevant features one needs to attract their online clients" April 16, 2018 4.0 HubSpot has enabled our business increase its social media presence as we keep in touch with our clientele. The deal tracking feature and the filters and views has enabled us have tremendous improvement in terms of efficiency. Pros The ease with which one can learn and use this software gives it a competitive edge over all the other marketing software. Cons One needs to part with some extra coins in the event that they need technical support while using this platform Review Source Response from HubSpot April 19, 2018 Hi Joseph! Thank you for your detailed review - your feedback is incredibly helpful to making our product better! I'm very glad to hear that you found the software easy to learn and use! As far as room for improvement - when you refer to the extra money you spent when needing technical support, do you mean that you had certain design or possible API requests that had to be solved externally, or did something else happen here? If you are open to continuing the conversation, we'd love hear from you at the provided email! Thank you again for the review! VR Verified Reviewer Inbound Marketer and Content Developer Used the software for: 2+ years ### "Easy to use but social media platform causes a lot of trouble" June 14, 2018 4.0 Great learning modukes. Everything you need in one platform. Updated regularly. Easy to use. Pros This software is very easy to use and offers a number of tools that can help with inbound marketing. The software comes with training modules that ensure you use it to its fullest. They offer a number of helpful reports and make it easy to analyze data and draw conclusions. They stay up to date with the latest in inbound and are good at communicating changes and how to use tools to your advantage. It is an all in one tool that is great for almost any business. Cons Some functions still need improvement, especially the social end of things. The data often varies and does not match data found on the individual social platforms. i.e. social followers was lower on HubSpot than on Facebook. The starting price is high and makes it difficult for some businesses to see the benefits. I also think that the number of issues I ran into devalued the software making it seem even more expensive. Review Source Chase D. Director of Alliances Marketing Computer Software Used the software for: 1-2 years ### "HubSpot 100 person company Review" September 12, 2018 5.0 We use hubspot as our marketing automation choice as it enables the entire team to get marketing assets live quickly. Pros We use it for blogging, web creation and form capture across our assets and its great how connected everything flows from different features Cons The workflows can become a bit interesting as you continue to build them out but the templating saves a ton of time. Review Source Purnima T. Backend ops Education Management Used the software for: Less than 6 months ### "Made our lead status tasks easier." September 7, 2022 4.0 Great overall! We used it regularly to update student's status for demo for an ed tech company. Pros fast and personalized calls to action and Task assignments! extremely feasible to use, especially for non-MBA professionals. Cons The colors :P I am annoyed with bright colors like yellow-orange etc. Not sure if they have a dark mode. Review Source RA Remya A. Product Evangelist Internet Used the software for: 2+ years ### "One Stop for all your marketing, sales and customer service needs" April 9, 2019 5.0 Using this wonderful tool, it has helped me get more potential customers and increase sales. Also, HubSpot Marketing Automation is a great tool that we use to stay organized, as it helps all my team members to stay connected and updated. Pros Everything you think of marketing this product has, and it makes it more user friendly as it is easy to use. With the help of video academy it makes it more viable to get understand the product for a new team member.With the Gmail integration it is easy for my team and me to log all communications and save templates for ease of use. Cons The pricing, as it is bit high for a medium size company. Review Source JR John R. Sr solution consultant Commercial Real Estate Used the software for: 1-2 years ### "Overall and excellent tool for task automation for sales or marketing " January 17, 2023 5.0 Pros User experience is simple and intuitive Cons There isn’t anything I can think of that I don’t like. Review Source nlS nikki lou S. IT specialist Outsourcing/Offshoring Used the software for: 6-12 months ### "review for hubspot" August 18, 2022 5.0 Pros what i like the most about this software is you actualy use it free and the functionality of this software is like you have purchased it Cons i love all the functionality, but in contact list you cant filter out the already contacted leads Review Source Devon A. Business Development Coordinator Internet Used the software for: 1-2 years ### "Not Very User Friendly" April 5, 2019 3.0 I would not suggest using HubSpot, I believe there are much better tools available. Pros HubSpot can keep track of deals, companies, and communication. Cons This software has a lot of layers, that are not user friendly. You not only have a company that holds all of the communication, tasks and information. You also have the deal, which holds all of the same information. Review Source Elyse M. Owner Marketing and Advertising Used the software for: 2+ years ### "Great inbound marketing & sales tool!" November 9, 2016 5.0 I have been a HubSpot customer and partner for over 6 years. HubSpot is the most comprehensive solution on the market with incredible innovation in the space and fabulous customer support. Pros Customer Support Innovation All in One Tool Review Source VR Verified Reviewer Sales Support Coordinator Renewables & Environment Used the software for: 1-2 years ### "Easy to use! " July 25, 2018 5.0 Pros I love that you can create workflows for different industries and also track the emails to see who is opening and what our open rate is! Cons For some odd reason, I always have an issue with billing. I would try to update our card when it was already on file, but it would just tell me that the payment couldn't go through when we were on autopay. Review Source MJ Megan J. Marketing Automation Manager Marketing and Advertising Used the software for: 2+ years ### "Yes! Yes! Yes!" October 10, 2020 5.0 My overall experience with Hubspot Marketing Automation has been stellar! Would recommend to anyone wanting to increase efficiency, retention, and revenue! Pros What is there not to love?! Hubspot Marketing Automation makes life so much easier. It automates all of the manual tasks to make everything more efficient. We've been able to re-engage and nurture leads, and increase conversions -- all with automation! Cons What I like the least about Hubspot Marketing Automation - it takes a good chunk of time to learn and understand how to get the most out of the software. But, it's worth the videos, research, and time! Review Source HA Hazem A. Army Military Used the software for: 2+ years ### "I loved my experience on HubSpot" January 17, 2023 4.0 It has standard features that you would expect from competitors who require you to pay for their software. However, what's great is that many of the free versions of the Sales and Marketing Hub tools are also integrated with HubSpot CRM Pros Free option to get started Free CRM tool Live chat chatbot functionality Email marketing features Excellent A/B testing segmentation options and analytics Great templates for websites, emails, and landing pages Cons Expensive for higher levels Some aspects are complicated at first Review Source VR Verified Reviewer Event manager Computer Software Used the software for: 1-2 years ### "Gets the job done faster" December 31, 2019 5.0 Pros I love being able to set things up to run automatically. Cloning and making small changes goes a long way when it come to time saving. Cons Landing pages. Building landing pages with hubspot is not easy. I feel like I'm constantly fighting to make things look nice. It can be hard and time consuming to even do simple things like center objects. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.