# Page 75 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 75 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 75 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1851-1875 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SG Shaila G. Quality Analyst Used the software for: 2+ years ### "HubSpot is a good CRM . One can track all the incoming and outgoing emails." July 22, 2018 4.0 HubSpot is very good in lead management. Reporting is good. Third party integration is possible. Contacts get generated on their own. Pros Scheduling of followups and reminders is one of the best things. Free version gives you most of the good features but the paid version provides with a few more beneficial features. This platform can be connected with your website and leads automatically get registered. It gives you the flexibility to generate manual leads. Creating reports is also very easy and gives you good results while using the filters. Cons HubSpot creates duplicate leads using the same email Id. Sometimes the same customer gets assigned to two different sales persons. Only one sales person should handle one account. Linking of two different leads is not possible. Review Source FC Franck C. Email Marketing Specialist Staffing and Recruiting Used the software for: 2+ years ### "The most complete marketing tool you will find!" October 2, 2019 5.0 Pros It has everything you need to build from scratch any one of your digital campaigns as emails, landing pages, forms, chatbots, workflows, etc. Everything is user-friendly and well-thinking. They are usually ahead of their time by offering new features for any digital marketing challenge! Cons The most essential thing missing for me as an email specialist is the ability to track the replies to the emails we send. Also in Canada, we are a bilingual country and it does not seem that they fully integrated a multi-language tool that can face that challenge. Review Source Dionne C T. Marketing Communications Director Used the software for: 1-2 years ### "Really expensive for the average user. The free product is great though. " July 24, 2018 5.0 Pros I love how easy it is to connect with other products and maximize its potential for use. It's also really great that the entire team can see a clear picture of where a project is at. Cons The learning curve is steep. It's also not very easy to customize for non sales based businesses. Would love to see a non profit module. Review Source VR Verified Reviewer CRM/Marketing Technology Specialist Business Supplies and Equipment Used the software for: 6-12 months ### "Hubspot is the simplest CRM with enormous capability" December 18, 2018 4.0 Overall, my experience has been extremely positive. Customer Service is fantastic, and the product just works. Pros Hubspot is clean and very easy to use. The interface is very intuitive, and there aren't a lot of hidden/buried functionality. Cons The landing page designer isn't really built for web developers. The drag and drop functionality is convenient for most business users, but it would be helpful to have a setting that changes the builder and template setup interface for web designer/developers. Review Source MT Matthew T. Information Technology and Services Used the software for: 2+ years ### "Full of features, I want more." August 12, 2016 5.0 We primarily use HubSpot within the marketing department. Although some sales persons use it as needed. It's used for marketing automation, website and email data analysis, social media, and data reporting. It's very helpful and allows us to do the job of a large marketing team, with just a few people. HubSpot is great for medium-sized businesses. It may be overkill for smaller businesses that don't do a ton of daily marketing tasks. But it's scalable and has different tiers for different business applications. Pros Continuous product updates Tons of education and support Too many features to count: segmentation, true A/B testing, reports, on and on Cons While there are a lot of features, it is still missing a few I would like (timeline activity as a field) Still a lot of bugs throughout the system (random site-wide stats errors, contacts server downtime) Review Source VR Verified Reviewer Director of Digital Marketing Hospitality Used the software for: 6-12 months ### "Easy to Use Marketing Automation" September 7, 2018 5.0 HubSpot lets me maintain higher engagement rates with prospects without having to do much heavy lifting. Pros HubSpot makes it easy for non-marketers to automate their marketing funnels for effectiveness in driving and converting leads. You don't need to be highly skilled in email marketing or even that familiar with marketing automation to be able to set up very effective campaigns with HubSpot. Cons The price point can be hard to commit to. Also, it may be a little too powerful for smaller businesses. Review Source KM Kevin M. marketing manager Real Estate Used the software for: 6-12 months ### "HubSpot is Excellent " January 31, 2020 5.0 The Support Staff! They are excellent and answered any question I have and been more than expected. Whether it is screen sharing to show me how to do what I need to a follow up email with bullet points to remember. Pros Of all the 'boxed' web building and email systems I find HubSpot gives you the most versatility to be creative and has had the flexibility to allow me to design web pages and emails how I would like. The training modules and Academy are great. Cons Currently I can only think of one issue that I have. It is in the emails. If I have someone that has not opened emails (Some time they have gone in to a recipients spam folder ) and the user gets labeled as 'unengaged' there is only one way I have been told to re-engage them. That is to clone an email and send them a one off email to have them open. It would be nice to have a re-engage button in the contacts profile to turn them back on. Review Source SS Skyler S. Demand Generation Manager Computer & Network Security Used the software for: 2+ years ### "Spot On" February 28, 2020 5.0 Pros If you can think it, you can do it with HubSpot. (And if you hit a snag, world-class support has your back.) Bar none, the best software investment a marketing department can make. Cons A true dedicated mobile app would let users grow on the go with HubSpot. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Powerful automation, incredible integrations, and Apple-level support. What's not to love? Review Source Travis T. Office Manager Computer Software Used the software for: 2+ years ### "Best CRM on the Market!" August 30, 2019 5.0 Pros I have been using this CRM for the past few years and this is perfect keeping all of my Sales Leads organized. Cons There are very few Cons to be mentioned for this CRM. Review Source VR Verified Reviewer Solutions Architect Information Technology and Services Used the software for: 1-2 years ### "HubSpot is the best All-in-One Solution for Marketing and Sales Pipeline" February 1, 2021 5.0 The overall experience is highly positive. The ease of use, UI, user-friendliness, buckets of features gives you everything in one place Pros Sales Pipeline and Customization allows enterprises to create their own sales pipeline and conversion funnels. The conversion, marketing campaigns, email carpets etc. make this an all-in-one platform. Cons File Sharing and Premium costs of features make it less likely to grow in the ecosystem. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source Kelly E. Marketing Manager Computer Software Used the software for: 1-2 years ### "Marketing software made by marketing experts" November 20, 2018 4.0 Pros The software makes is extremely easy to customize every aspect of your marketing elements. I also appreciated the courses in their academy - because i was able to pass them and upload my certifications into linkedin. Cons The drip campaign feature was clunky. I felt like my brain was melting every time I had to use it. Review Source MB Mark B. Co-founder / Director of Client Services Marketing and Advertising Used the software for: 1-2 years ### "Great CRM software" December 5, 2017 5.0 I was able to streamline my worflow and organize the tasks that need to be done individually, teamwide and accross the company. Pros Ease of workflow, very easily integrated accross teams and people easily adopt it. The system is task and team oriented so you end up doing a lot of work in less time, allowing you to focus on one thing at a time. Cons Nothing really, it's excellent. There is nothing that i would add to it. Instead of going through endless notes and post its, it organizes my day so that i can tackle all the leads that have come in according to their priority on the day that they need to be contacted. Whether that be emails, phone calls or general task having to do with the projects that we manage on a daily basis. Review Source ZS Zac S. Marketing Assistant Human Resources Used the software for: 6-12 months ### "Review.txt" January 30, 2020 4.0 Very solid, it has made my life as the digital marketing assistant much easier and more efficient. Pros Previously, we used Infusion/Keap for our company CRM and it is not so great. I really love the ease of use for Hubspot's email system, as it allows me to put the email in much more simply as well as track the data from the emails in a lot more different ways. Cons Some of the U.I. decisions and interactions with different pieces of the Software, such as the HTML email loader, are confusing to access. Why would I not go to the Marketing-->Email section of the software to build an HTML email? Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Keap sucks compared to Hubspot, especially on the email analytics side of things. Review Source CP Cory P. Digital Marketing Analyst Design Used the software for: 6-12 months ### "Hubspot can do it all, if you have time to dedicate to it. " October 2, 2019 4.0 Pros Coupling CRM capabilities so tightly with marketing and our website is amazing. I can create a landing page, form, lead list, and marketing email all without leaving the platform. Cons The templates make drag & drop possible but they also make things look a bit generic. You can customize but you'll probably need to tap into a developer who knows Hubspot well. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Marketing in Netsuite was a nightmare. Nothing was drag and drop and the support was strange in that only 2 people from my organization could reach out. I love that people can just jump on the Hubspot chat now if they have a question we cannot answer in-house. Review Source Andrea S. Owner and CEO of Andrea's World Used the software for: 1-2 years ### "Great marketing tool" July 19, 2018 5.0 It helps me keep track of the people I have emailed and whether or not they have successfully received the email. Pros Easy to use. helps make my marketing initiatives more efficient. I love it for keeping track of my press emails. Cons The cost can be kind of high, depending on how much you need to use it. I wish there were more plan prices/options. Review Source VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "Good, if you know how to use it" October 12, 2022 3.0 Pros For experts and mid companies it good, but you have to know how to setup and use it. Cons too complex and lack of UX. Also expensive and not affordable for Small teams Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: 2+ years ### "Expensive, but worth it" April 17, 2021 5.0 Overall, I really like the marketing Hub. I can stay in sync with my team and never miss a deadline. Pros At first, I was hesitant to invest in The HubSpot Marketing Hub because of its high price point. But it has proven to be such a good investment. I like that it keeps all my marketing needs (Emails, campaigns, blogs etc) in one place. Cons I don't love the high price, obviously. But I think you need to pay a high price for quality and that's what I'm donig. Review Source Arome I. Corps Member Airlines/Aviation Used the software for: 6-12 months ### "Hubspot Marketing Automation, Awesome App for online Marketing" August 5, 2018 5.0 Hubspot marketing automation software solved my ability to multitask on various projects on online marketing and also post and schedule post with ease Pros Working as a digital marketer has made me use alot of automation software for my daily projects, but none comes close to the ease of use, functionality, and a wonderful user interface like the hubspot marketing automation software, it really is a must have for every marketer out there. Cons None during the time i used the software, its simple a must have. Review Source Nicholas P. Director of Marketing & Product Internet Used the software for: 1-2 years ### "Massively powerful program" October 10, 2017 4.0 Massively flexible and powerful! Pros This program is fantastic for hosting so many different features that range from landing pages and forms to the lead scoring system and email marketing. Cons There is SO much in this software it's occasionally difficult to find new features that I'm looking for or sometimes I miss out on ideas. Review Source YM Ylenia M. Office Manager Education Management Used the software for: 2+ years ### "Easy and customisable" February 4, 2020 5.0 Pros Hubspot allows you to have a customisable CRM easy and intuitive to use. Cons Sometimes our CRM gets messed up with cookies and it overwrites our contacts. This is the biggest issue we had so far. Also, for a small business is quite an investment, but it is totally worth it. Reason for choosing HubSpot Marketing Hub It is great that we can build or update our website and manage our marketing on the same platform and without exporting or converting our data. The customer service is always approachable and fast in finding the best solution for you. Review Source VR Verified Reviewer Sr. LDR Computer Software Used the software for: 6-12 months ### "Reliable software " March 23, 2022 4.0 Pros Hubspot helps to track the customer browsing data helps in identifying the prospect's stance. It is easy to use with many great functionalities to help us prioritize the leads. Cons Sometimes there is a lot of information on the plate and there are no effective filters to obtain the information you need quickly. Review Source CN Colette N. Communications Coordinator Marketing and Advertising Used the software for: 1-2 years ### "Awesome all-in-one system" February 13, 2020 5.0 Pros You can do everything you need to do for your marketing all in one place and you can do it on a high level. The ability to segment your lists in an incredibly detailed manner is outstanding. The way you can track your conversions is excellent. It basically allows you to get way more done than you would be able to if you had to use multiple tools. So if you're looking to max out productivity and reduce employee stress while also increasing sales and leads, this is a good tool to help you do that. Cons Website builder and landing page builder is super annoying, and so I never ever use them. I'd be able to get even more value from this if you had free drag-and-drop landing page creator tools. Reason for choosing HubSpot Marketing Hub n/a Review Source VR Verified Reviewer CIO Telecommunications Used the software for: I used a free trial ### "Hubspot is best product in lead management" September 2, 2023 4.0 Pros Lead Management life cycle is best in the product Cons Integration with other products is bit cumbersome. Review Source KT Karen T. Partners in Mission Religious Institutions Used the software for: 2+ years ### "HubSpot Marketing Automation is an awesome way to communicate messages on all social media platforms" June 7, 2017 5.0 The ease of automation and consistent communication through all social media outlets. Pros HubSpot Marketing Automation has given us great ideas on how to begin a social media plan, implement it and to communicate messages on all social media platforms. Their services are useful for all businesses and organizations, regardless of size. The analytics allow for understanding of the success of campaigns. Cons The customer service or sales people call too often. We have a deep understanding of what we want to do and when. We do not need to have them calling us to "upsell." Review Source PW Peter W. Web Developer Higher Education Used the software for: 2+ years ### "Great time saver for most businesses" June 28, 2019 5.0 Our use of HubSpot has saved us countless hours of going to each site tracking analytics and usage stats, having them all in one place is in-valuable. Normally with such a wide roll-out of a new program training becomes a concern, the clear UI of HubSpot made this a non-problem for most users. Pros The user interface is very clean and easy to use, even for brand new users. This made rolling out the product across our IT department very easy. Whilst most applications have fumbled with the new GDPR regulations, HubSpot has excelled and is totally up to EU standards. The community around HubSpot is great, all of the forums are incredibly helpful. Cons The calendar view is rather clunky and hard-to-use, we've had numerous reports from users that they find it confusing. When running multiple campaigns across different social media channels it gets rather hard to organise, even though the UI is clear when dealing with multiple channels it gets busy pretty fast. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.