# Page 77 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 77 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 77 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1901-1925 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Field Marketing Representative Used the software for: 6-12 months ### "I have used this software when I worked in the customer care. It gives very much flexibility and use" June 25, 2018 5.0 The first benefit was I get so many leads for the sales by the easiness to use this software which helped me to get achievement award in the company and appreciation from my staff. so I personally recommend to all the marketing businesses. Pros email tracking and lead generation are the best features of this software which helps to satisfy customer needs and to grow the business. Cons some interfaces can be made better otherwise everything is perfect with this marketing software.software design can be made more better . Review Source VR Verified Reviewer Marketing Strategist Used the software for: 1-2 years ### "Great customer support and agency support! " January 16, 2018 5.0 Pros The ease of use for hubspot along with customer support. There's a little bit of a learning curve at first but once you get used to it it's so easy. Cons This is technically a pro since they're always innovating, but a lot of times the interface changes or things move around and it can get kind of confusing. Review Source VR Verified Reviewer Marketing Computer Software Used the software for: 1-2 years ### "It does \*almost\* everything" November 28, 2018 5.0 Pros I find it amazing that there is a platform that does everything this one does. It is very impressive. Cons When using it to post on social media, it has a pretty low limit for the attachment size you're allowed to include. If I ever want to post gifs or short videos I have to do it directly in each platform. Review Source Shaune P. Customer Success Manager Education Management Used the software for: 1-2 years ### "Not enough flexibility " March 16, 2019 3.0 Email and marketing campaigns for product updates and news. Pros Yes, it's the industry standard so there's a lot of (paid) options for things like templates and support via numerous forums. Cons Super clunky and not nearly friendly enough on the UI front for a positive review from me. No chance for simple drag-and-drop creation of email campaign templates. There are a lot of paid ones out there, but that defeats the purpose. Creations and syncing of contact lists between systems is super difficult. Review Source Response from HubSpot March 24, 2019 Thank you for your review, Shaune! Sorry to hear you didn't have an excellent experience with our tools. Your feedback is very helpful for our product team, we really appreciate it! Cheers, Eugenia | Customer Advocacy RF Rachel F. Sales Lead Associate Legal Services Used the software for: I used a free trial ### "Great marketing product" May 30, 2023 5.0 All data in one, and information is better organized Pros It's easy to carry all information in one platform. We used to use around 3 or 4 tools to save leads data but all in one it's the best, and we can even email the leads from this same platform Cons Sometimes there was a kind of bug when with the sync but it got fixed after all, but this could be a problem since we need to sync all the information right away Review Source VR Verified Reviewer Inbound Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Years Using HubSpot and Still Very Pleased " June 8, 2016 5.0 Our inbound marketing agency uses HubSpot for both our business and for our clients. I manage about 5 client accounts in HubSpot, and absolutely rely on HubSpot as a key tool to carry out their inbound strategy. We have been using HubSpot for over 3 years, and have been extremely pleased with the software, and it continues to evolve and improve. Pros The features that I find most useful are: - Blogging - Lead generation campaigns and workflows - Email tool - Keyword/SEO research and analytics - Reporting Cons I don't currently have any cons to report, but the HubSpot support team is extremely attentive if there ever has been an issue or request. They are easy to access, friendly, and eager to find a solution as well as take criticism/suggestions for changes. Review Source VR Verified Reviewer Education and Communications Manager Used the software for: 1-2 years ### "I would say that it's a good tool to use the sales people are a little over promising in their pitch" November 22, 2017 4.0 Pros I like that you can save template emails to send to specific people based on their sales journey. The development of the personas is nice too. Cons I haven't found a good way to integrate it with a lot of are unbounce lead software yet. Overall the system takes quite a bit in R&D to set up at the beginning. Review Source VR Verified Reviewer Business Intelligence & Analytics Manager Market Research Used the software for: 2+ years ### "It worths its money" January 30, 2019 5.0 Pros You can track and set a great number of events on your website Cons The properties model can be a bit tricky if you want to extract its data to a Database Review Source VM Victoria M. Marketing Manager Law Practice Used the software for: 2+ years ### "I love HubSpot!" January 30, 2020 5.0 LOVE HubSpot. I recommend it to everyone. It's super user friendly, offers great customer support, and I often visit the learning hub. Amazing tool all around. Pros HubSpot is my one-stop-shop for all things inbound marketing. I love the ease of contact organization, as well as organizing leads in deal pipelines. Cons The email function that I use to create newsletters could give a little more design privilege. It is sometimes difficult to move items to where I want them to be. I wish I could move logos/pictures around a little more freely and could do more with the design. Review Source AS Ann S. Marketing Director Oil & Energy Used the software for: 2+ years ### "Great for small marketing teams" April 17, 2017 5.0 When I say small marketing teams, I really mean it. I am a one-person marketing team at my company, and HubSpot allows me to take care of the majority of my digital marketing needs in one place. I'm able to track inbound leads from website visits on the marketing side to sales correspondences on the CRM side. I have a technology background and previous experience with CRMs and CMSs, so I had a great experience onboarding. For someone who doesn't have the background, their onboarding can be a little rushed and incomplete, but there are a TON of resources available to help you with anything you need. If I ever do run into a problem or have a question on how to do something, their support staff is super responsive and friendly; my problem is always resolved. It is expensive, but we more than make up for the cost in inbound sales. Pros Ease of use, Free Reports, Content Management Cons The resources can be overwhelming Review Source FÇ Ferhat Ç. Project Manager Machinery Used the software for: 2+ years ### "My review of HubSpot Marketing Hub" October 21, 2022 5.0 Pros HubSpot Marketing Hub serves as an all in one online marketing platform for us and we are quite satisfied. Cons the customer service experience that ubSpot Marketing Hub offers could be much more better than we experienced so far. Review Source CE Chandler E. Lead Generation Manager Used the software for: 2+ years ### " Expensive but worth it. With robust features and capabilities, you will get your money's worth." December 9, 2017 4.0 Marketing automation, social media insights, and publishing as well as basic landing page creation. Pros The product features are fantastic. It is 100% scalable and is intuitive to a fault. I would be comfortable launching and enterprise on HubSpot as well as a small business. Cons The price point is definitely the biggest drawback. Since HubSpot is modular, you end up paying forever feature. The customer service is fine but they are always seemingly trying to get you to buy more and do more with them. It can come across as insensitive to your business needs. Review Source AF Adrian F. CEO Internet Used the software for: 6-12 months ### "It is an awesome product but very very expensive" September 23, 2022 5.0 Pros How to handle a good database to control all marketing needs. Cons Anything you want to improve, the costs is extreme high. It is surprising that if you want to make a lading page, it is very very basic, it must have more features for that price or if you want to use a chat system, it is just a very expensive chat if you want to include some automatizations it costs a huge extra. Review Source Carla M. Consultora SEO Design Used the software for: Less than 6 months ### "Interesante solución para la automatización del Marketing" January 17, 2023 5.0 Pros Me parece muy interesante HubSpot Marketing Hub por ser una herramienta con la que puedes atrawer una mayor audiencia y de calidad por medio de campañas de marketing automatizadas lo que supone un ahorro de tiempo y un aumento en las conversiones. Cons La plataforma es muy interesante aunque existen puntos en las que pueden mejorar, como el tiempo de respuesta sus herramientas de analítica y el tiempo en la que responde soporte. Pero también se ve un constante cambio a mejor y eso se agradece. Review Source CB Cassandra B. Responsable marketing digital Food Production Used the software for: 2+ years ### "L'outil de suivi marketing par excellence" July 14, 2023 5.0 Pros Interface utilisateur claire et intuitive. Un outil très complet au quotidien pour nos campagnes et nos actions marketing. CRM qui se connecte à plusieurs outils marketing d'automatisation Cons La mise en place est toujours complexe et l'assistance est peu rapide Review Source LC Ladislav C. Digital Marketing Manager Security and Investigations Used the software for: Less than 6 months ### "We had a high expectation - we are not able to solve everything we expected trough the Hubspot" March 29, 2023 4.0 Pros Straightforward, simple UX, high level of integration, automation and customization. Cons Content management tool (sales hub) is too focused on one-on-one comms and not the mass marketing. Marketing hub does not have something similar like Paperflite which is a shame. Alternatives considered [AdRoll ABM](https://www.capterra.com/p/163718/RollWorks/)[Dreamdata](https://www.capterra.com/p/197705/Dreamdata-io/)[Triblio](https://www.capterra.com/p/135493/Triblio/) Reason for choosing HubSpot Marketing Hub Good references from users from our professional network. Brand. Review Source BD Brendan D. Sales Insurance Used the software for: 2+ years ### "New Client and Renewal Management" December 21, 2021 4.0 Pros It is easy to organize our lead and clients and create associated tasks. Cons Some of the pages are too busy. The task list only shows a few tasks on a small portion of the screen while the rest of the screen is being wasted. Review Source VR Verified Reviewer Account Executive Used the software for: 2+ years ### "Love Hubspot!" January 10, 2018 5.0 Pros I love that Hubspot tracks emails, ties into my Gmail and outlook accounts. I love the desktop notifications so I can respond to opened emails immediately. Very easy. Accurate time stamps when they open and when I get notified. Has definitely helped me get into companies and close business! I love the email sequences as well. Cons Sometimes the gmail add in is a little glitchy and doesn't work or won't log a sent email or replies. I mostly use it in Outlook though and it works like a dream. Review Source MS Manasi S. Content Marketing Team Lead Hospitality Used the software for: 2+ years ### "Certainly the best Marketing automation tool in the market" September 8, 2020 5.0 It has been great so far! No grievances. Keep up the good work. Pros First things first, Hubspot is extremely easy to use. And even if you're stuck somewhere, their documentation is amazing enough to help you go through pretty much anything. Features are all-inclusive and the fact that they're constantly enhancing the product with new features and inclusions which are truly useful and a value-addition. Great job guys. Really! Cons Nothing particular or major uptil now. I am super happy with Hubspot and I admire the way they have grown the product. Review Source JB Joyce B. EVP Film & Episodic Broadcast Media Used the software for: 2+ years ### "Hubspot for Client Management" April 4, 2022 5.0 I thoroughly enjoyed managing my client relationships with Hubspot. Pros The UI/UX was intuitive. The dashboards were brilliant, quite useful to create metrics for shoring up weak points. Cons Need to create impregnable interdepartmental firewalls Review Source SN Sean N. Marketing Director Financial Services Used the software for: 2+ years ### "Great for stat-up and mid-tier companies" December 21, 2022 5.0 Pros Overall it's very intuitive to use from a marketing perspective, in particular the email marketing side of things. Cons Social scheduling can be a bit wanting compared to more robust standalone tools. Review Source VR Verified Reviewer Graduate Research Assistant Higher Education Used the software for: 1-2 years ### "Hubsport Marketing Automation Software Review " January 4, 2019 5.0 Pros The customer service was excellent. They were always attentive. It is also very easy to train other people in using this software because of how simple it is. Cons There is no feature to connect a Microsoft CRM program to Hubspot, so I need to log in customers twice - doublelogging prone to mistakes. Review Source MM Muskaan M. Business data and reporting analyst Retail Used the software for: 2+ years ### "Awesome Marketing Tool" May 22, 2020 5.0 I love this tool, it lets you compete for lead gen beautifully! Plus one for its customer support team. Super quick & responsive. Pros I love the way how seamless everything is.Specially its knowledge center & academy lets you learn if you are stuck. Workflows, email campaigns and Free CRM , everything works beautifully! I have been a new user but turning to be a super user soon. It is a powerful marketing tool with good technology for lead gen , nurture etc Cons I don’t like that how new upgrade doesn’t have an insert a table option in email design environment. Review Source Louise F. Expat Support / Helpdesk Consultant Information Technology and Services Used the software for: 1-2 years ### "Never forget to follow up on a sale" April 3, 2019 5.0 Pros We integrated HubSpot with our Intercom chat which meant that once a lead was created, we could follow it to a close. Being able to email the client through HubSpot, therefore keeping all correspondence and notes together was a really helpful feature. Cons I never had any issues while using HubSpot. Review Source JN Joseph N. Ceo-owner Apparel & Fashion Used the software for: 6-12 months ### "Great job!! Love it!!" May 22, 2023 5.0 It was a great experience Pros Landing page features is the best feature available. Cons Kinda pricey compared to other services. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.