# Page 78 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 78 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 78 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1926-1950 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Lisa M. Vice President Marketing and Advertising Used the software for: 2+ years ### "HubSpot has made my job and my team members' jobs one hundred times more productive and efficient." June 27, 2017 5.0 Amplified scalability, productivity, ongoing education, and certifications, sales and marketing enablement/alignment capabilities. Pros My favorite thing about HubSpot is the CRM!!!! I have the Sales Pro upgrade, but even just the free version is amazing. The CRM is fully integrated with my marketing tools and website so I have deep dive analytics on every one of the contacts in my database. Cons There's not much I don't like BUT one thing that makes me crazy is the limited social media functionality (monitoring and posting to platforms like Snapchat or Insta). Review Source Dustin B. CEO Marketing and Advertising Used the software for: 6-12 months ### "Another Level" August 21, 2016 5.0 HubSpot has completely taken my agency to another level. We started as a social media marketing firm almost three years ago and in the last year we have completely changed our course and become a full inbound marketing agency. We were doing a lot more than just social media after the first six months in business, but HubSpot took our offerings to a new level. Pros • Their customer support is second to none • Continued innovation - constant updates • usability • education Cons • It can be a little expensive, but it's totally worth it. Review Source VR Verified Reviewer Recruitment Solutions Consultant / Sales Computer Software Used the software for: 1-2 years ### "Simple yet efficient tools for email campaigns" December 20, 2018 3.0 Leads that enter our pipeline are less likely to be lost in the system as we have automated steps set up through Hubspot marketing Pros We use the Hubspot CRM, so using Hubspot marketing automation tools came naturally to us. They cover most of the features provided by their competitors. The workflows to set up various email chains are incredibly simple and one can figure them out without any training Cons They lack a few features that could make the tool more useful. one such feature is the ability to add individual email ID's to an ongoing campaign. Also, it would be good to have more control on parameters such as "time to send" and recipient, while the campaign is active. Review Source Sahr S. Founder Used the software for: 2+ years ### "Marketing tool required for the digital age" April 20, 2018 5.0 It covers everything you need when it comes to digital marketing and it helps lean marketing teams like ours be effective. Pros There is so much to keep track of in this day and age with digital marketing. Hubspot allows you to streamline and automate all your marketing needs and it gives you very good insights on your content and where your next lead is. Cons It is a very well produced tool, but fairly pricey. I recommend reading about other software that may be more cost-effective dependent on your organization's needs. Review Source AB Alisha B. Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "An easy to use yet robust marketing tool!" August 18, 2019 5.0 Their reporting tools and campaign features have enabled me to become a much more organized and effective marketer. It's also easy to complete almost all of your marketing activities in the one software, and it's easy for "non-techie" people to learn. Pros My team needed a "plug-and-play" option for their marketing and CRM needs. HubSpot was easy to get going with and very intuitive to use. Plus, their onboarding and regular customer success calls ensure that you're making the most of the software. Cons The price tag is a bit high for the number of contacts my team needed. Reason for choosing HubSpot Marketing Hub Ease of set up Review Source VR Verified Reviewer Web and Graphic Designer Computer Software Used the software for: 6-12 months ### "Versatility" February 27, 2019 4.0 Incredible the amount of versatile options we have for improving and scaling up our business. Having all of our marketing tools in one suite is seamless and just makes sense! Pros I enjoy the simple ability to track how my graphics are doing on our homepage. Easy A/B testing lets me quickly iterate through options and scale up our activity. Cons It is quite dense with a difficult learning curve. That said, the help center was available for a bit longer than I'd expected for assistance (90 days). Review Source VR Verified Reviewer Email Marketing Specialist Used the software for: Less than 6 months ### "Well-rounded application, but lacking a few essential features for email despite the hefty pricetag" April 6, 2018 4.0 Pros I'm an email marketing specialist, so my opinion on this software comes from that sphere. Everything is integrated - CRM, landing pages, email marketing, social, even your web site if you are happy to have it that way. This gives marketing-oriented organizations a very good handle on what's going on everywhere in the marketing ecosystem from one central location. And the support materials are extensive and generally very high quality. Cons Although the documentation is good, it's generally focused on how easy it is for a non-technical person to create landing pages or emails for example. When it comes to technical people trying to figure out how to implement advanced features, the documentation is pretty lacking - I had to figure out a lot through trial and error. I'd love to see a "Advanced HubSpot for Developers" type resource. Additionally, for such expensive software, there's some basic email marketing functionality that seems to be missing - for example, I could not figure out how to make a custom module that's repeatable. This is basic newsletter functionality that's built into every other email serivce provider. Review Source VR Verified Reviewer Virtual Assistant Marketing and Advertising Used the software for: 1-2 years ### "Organized, easy to use, and great functions" June 8, 2022 5.0 Pros I love the setup for social media marketing. I like how you can post to several platforms and tag everyone correctly. Cons The software is pretty expensive, even though it's worth it. Review Source Théodore B. Chef service approvisionnement Business Supplies and Equipment Used the software for: 6-12 months ### "Sondage " January 19, 2023 4.0 Ce logiciel donne une autres vision simple du marketing Pros C'est un logiciel CRM complet et il est autant plus efficace lorsqu'il est couplé avec un autre Cons Personnellement j'ai pas encore détecté une faille en dehors du fait que ce n'est pas très facile implémenter il faut vraiment s'y connaître Reason for choosing HubSpot Marketing Hub J'ai aimé la description faite sur ce logiciel lorsque on me l'avait conseiller Review Source VR Verified Reviewer Founder & CPO Internet Used the software for: 1-2 years ### "Amazing product. Simple to use and integrates well with existing products and services. " February 13, 2018 5.0 Pros Ability to track opens by date, location, and time is extremely useful. It's also a great tool for organizing your leads and tracking them from source to sale. Cons Limited functionality compared to bigger, larger scale CRM systems out there. Pricing is competitive related to competition, however. Review Source VR Verified Reviewer Vice President Of Business Development Hospital & Health Care Used the software for: 1-2 years ### "Different than what I expected " March 7, 2018 3.0 Organization, I cannot stress that enough. Pros it certainly helps keep my marketing campaign ideas and workflows more organized than what I had before. Cons The truth is that I know it will sound weird but I think the layout is a little off I cannot put it on one thing specifically just a bunch of little stuff. Review Source PN Petra N. H/R Health, Wellness and Fitness Used the software for: 2+ years ### "Super easy to start" November 25, 2022 3.0 Pros Tech support is amazing and they respond very fast Cons I dont have alot to complain about it at this time Review Source DG Daniela G. Founder and Director Real Estate Used the software for: 1-2 years ### "Excellent Software! I recommend it 100%" November 21, 2023 5.0 I found HubSpot when I was looking for a CRM to manage my small business. HubSpot turned out to be much more than what I expected! It allows me to load clients' data, track activities, add notes, emails, calls, categorise the contacts, and much more. It is perfect, and the starting free version offers already so many features! Pros It is easy to customise. It adjusts to the needs of small businesses and it is very versatile. Cons Understanding how to customise it can be a bit tricky. Also adding new fields can be quite long and not very user friendly but once you get the hang of it, it's not a problem. Review Source Ana Paula J. Sales Representative Apparel & Fashion Used the software for: Less than 6 months ### "Useful but not excellent" September 6, 2018 3.0 t was useful but I did not love it. Too much time is spent to get results. For that reason, I stopped using the software and I dedicated myself to work without it help. Pros The best feature of the software is that it has a mechanism to determine if the emails are read or not by the recipient. The downside of this is that it is not 100% safe. Many times the notification agreed because I was reading the email sent by myself. Cons It has details that must still be corrected. For example, you have a function programmed to add all the contacts that I have in my email every time I send a message. Then the database becomes extensive with contacts that I do not even want to add. Also, the process to add contacts in the Hubspot data seems very long and complex. A lot of time is spent adding contacts one by one with a lot of information. Review Source Paul M. Entrepreneur Real Estate Used the software for: 2+ years ### "HubSpot" November 22, 2018 5.0 Pros HubSpot makes organizing information and keeping up with customer service very easy. Cons I really love this software and all it has to offer. Review Source Rafael W. Head of new business Capital Markets Used the software for: 1-2 years ### "Hubspot is easy for beginners!" November 9, 2021 5.0 Pros Everything that you need in just one place and very easy to use! Cons Pricing structure is tough because stimulates you to be always upgrading. Review Source Shannon Z. Director of Marketing Facilities Services Used the software for: 6-12 months ### "A Marketers Power Tool" March 11, 2017 4.0 HubSpot is a platform I inherited, but I'm sure I would have chosen it anyway. The onboarding process is well organized and truly helps you get your bearings. I use HubSpot daily for email marketing, social media planning/posts, lead nurturing on our website and more. Pros The best part about HubSpot is the depth of its features. I feel like I'm only scratching the surface on what it can do! Cons Not a fan of the increase in costs based on the number of contacts. Seems like an incentive to NOT grow your business. Review Source HK Hari K. Pre sales consultant Information Technology and Services Used the software for: Less than 6 months ### "Smart marketing and sales Tool" June 3, 2023 4.0 Pros Hubspot has many features but I predominantly utilize the lead generation and management feature. It allows to collaborate with multiple internal teams and dashboard adds more value to it Cons It needs somemore integrations with other external tools Review Source eM edward M. manager Marketing and Advertising Used the software for: 6-12 months ### "A broad digital marketing remedy for both small and large businesses." November 9, 2022 5.0 Our marketing team uses this product on a daily basis. Away from helping us generate new leads, it makes it simpler for us to communicate with our sales staff effectively. Pros Most of the modern marketers' demands are met by Hubspot, including email marketing, automation, functions, social media planning, chatbots, CTAs, lead generation forms, landing pages, and content management. The fact that it is seamlessly coupled with the Hubspot CRM and Sales platforms, which easies your Sales-Marketing operations, continues to be its strongest feature. Cons The software sometimes requires a lengthy time to connect, It may take a while for pages to load. A fter using it regularly, you adjust to it. Reason for choosing HubSpot Marketing Hub Both its tracking and analytics processes are quite good. Review Source VR Verified Reviewer Digital Marketing Associate Computer Software Used the software for: 1-2 years ### "The Gold-Standard for Marketing Automation" April 5, 2019 5.0 Pros I love how easy it is to set up automation, from drip campaigns to nurturing emails. Cons There's not much I don't like about Hubspot. It's a robust tool that's easy to use. My only complaint is how my company has Hubspot integrated with Salesforce, but I think that's more of a Salesforce issue. Review Source SM Sylwia M. Head of Marketing Business Supplies and Equipment Used the software for: 1-2 years ### "Easy combination of marketing and reliable sales data" December 11, 2023 5.0 This tool is powerful and at the same time very intuitive and easy to use. Pros What I like most is that the actions of a marketing failure are easy to verify in terms of their impact on sales and the acquisition of valuable customers. Cons A price that is high for using broader contact databases, e.g. for email marketing Review Source Roy Z. Chief Operating Officer Used the software for: 1-2 years ### "Love it, it is one of the most versatile and time efficient tools I´ve ever used." July 3, 2018 5.0 Love it! All my business in one tool. Pros It´s a great tool to manage, control and follow up on your business, no more spreadsheets, this system saves me so much time, It´s crazy. Cons More integrations, like Slack would be nice, and it would be a good idea to improve the usability of the mobile app as well. Review Source Alex N. Business owner Retail Used the software for: I used a free trial ### "Wonderful but expensive" August 16, 2022 4.0 I would like to use it more but it doesn’t make sense for the price point right now. Pros I like the effectiveness of the tools and the insights that are possible to gain. Cons The pricing is a bit high and I don’t like the way I can’t view insights without connecting personal social media. No social listening tools. Review Source VR Verified Reviewer CFO Used the software for: 1-2 years ### "one of the best inbound software out there. fantastic marketing automation tools" January 11, 2018 5.0 Pros fantastic marketing automation tools. ease and simple to use. aids the team greatly in identifying leads and closures. Cons this is the best inbound software in the market. the pricng is a bit too high. budget needs to bet set aside to access the more in depth tools such as sales automations Review Source CS Chetna S. Digital marketing executive Computer & Network Security Used the software for: Less than 6 months ### "Review on hubspot" December 1, 2022 4.0 The overall experience is good. Pros Helps to pre-schedule the post to be posted on social media. Cons It's little more expensive and could analyse less on web pages. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.