# Page 8 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is HubSpot Marketing Hub the right Email Marketing solution for you? Explore 6228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 8 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 176-200 of 6228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SU Susanne U. Head of Marketing Information Technology and Services Used the software for: 1-2 years ### "Hubspot - a sophisticated tool for a higher Budget range" December 13, 2024 3.0 Hubspot is a great tool with a lot of features if you invest quite a bit of Marketing Budget Pros It is a very sophisticated tool with a lot of features, and it has a great reputation Cons The price - if you don't pay a lot of money the features are limited Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing HubSpot Marketing Hub Because Hubspot had better features and was overall easier to use Review Source Tommy M. Growth Team Computer Hardware Used the software for: 1-2 years ### "Automate Marketing Flows!" August 15, 2024 5.0 Pros Easy to create emails, forms, "landing pages", and automated flows for contacts. It works especially well if you can link up zapier to automate adding contacts and export records instantly Cons Wish it had more email deliverability insight or tools to use. You'll likely send hundreds of emails with your domain so deliverability and domain health is important Review Source VR Verified Reviewer Salesperson Computer Software Used the software for: 6-12 months ### "Effective platform but watch out for fees or add ons" October 2, 2024 4.0 Good but could definitely be improved with some different decisions on their side Pros The easy to use workflow, everything seems like it's in the right spot. Cons the way their pricing model works its very easy for things to add up quite quickly and they paywall a lot of features where I don't necessarily need everything else that comes with it Review Source HS Himanshu S. Admin Consumer Goods Used the software for: 6-12 months ### "Genuine review of hubSpot Marketing Hub" September 23, 2024 5.0 My overall experience is outstanding. Hubspot helps me in controlling my multiple small scale buisness in a very easy way. It centralized everything. Pros It helps me in cetralizing my buisness, content management. It is very helpful tool Cons It's graphic should be improved all else is very much perfect Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Hubspot is very user-friendly and easy tool. It create every thing in a simple way Review Source SG Stephenie G. Sales and Marketing Manager Management Consulting Used the software for: 1-2 years ### "Overall- we really enjoy Hubspot." November 11, 2024 3.0 Overall- we really enjoy Hubspot. There are different options to choose from, regarding hubspot packages which was very useful. It makes the site a fit for clients large and small. Pros Onboarding was a breeze and the team at Hubspot are always willing to hop on a call when questions arise. Cons The calling feature in Hubspot can be a little wonky. Review Source RM Rebecka M. IT Director Retail Used the software for: 2+ years ### "Great program" August 28, 2024 5.0 It was slow at our company to get compliance, but it's going well now. It is fast and good to integrate with software our users already use, like the OUtlook of the mobile app. Pros It's super powerful...but I just love how easy they make their training material searchable/educational. Cons If you have to ask a question of support, it seems to take a long time to get answers. Some reports seem impossible to make work. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub Vendor recommendation and training available Review Source AA Amanda A. Founder and freelancer Marketing and Advertising Used the software for: 2+ years ### "A fun and easy to use marketing tool" October 26, 2024 4.0 A good marketing system which is widely used between companies. The marketing hub works well with the sales aspect of HubSpot too. Pros Easy of use and everything is in one place. Cons The cost is substantial and the layout has recently changed. Review Source VR Verified Reviewer Senior executive Computer & Network Security Used the software for: Less than 6 months ### "True review of HubSpot Marketing Hub" October 18, 2024 4.0 HubSpot Marketing Hub is a powerful and versatile marketing platform that can be a valuable asset for businesses of all sizes. Its user-friendly interface, comprehensive feature set, and strong integration capabilities make it a popular choice among marketers. Pros User-Friendly Interface, Comprehensive Feature Set, Strong Integration Capabilities, Excellent Customer Support Cons HubSpot's pricing can become more expensive, While HubSpot offers a good degree of customization certain features or functionalities are not as flexible. Review Source VR Verified Reviewer Product Manager Information Technology and Services Used the software for: 2+ years ### "Powerful, but not affordable for micro/small businesses" August 8, 2024 5.0 Very positive, but the pricing model doesn't work for us. Pros HubSpot has a great balance between features and user-friendly interfaces. Almost anyone can set it up to do what they need to, without training or expert help. Cons While powerful, HubSpot isn't exactly friendly for micro and small companies. Advanced features cost too much for businesses with just a select few clients/customers. It's only suited for companies with large volume/very high ARR from each clients. Spending few hundred, and upwards of 1,000 per month is not feasible for most. I would much prefer a usage-based pricing, rather than "feature gating". A company with a dozen of clients using advanced features doesn't "cost" HubSpot nearly the same as a massive company using the same features. Pricing is relatively similar whether you have 10 or 1,000 contacts, and that made us stop using HubSpot as a micro company focused on relationships, not volume. Review Source SB Samuel B. CTO Computer Software Used the software for: 1-2 years ### "A Game-Changer" September 27, 2024 5.0 Pros One of the best things about HubSpot Marketing Hub is how seamlessly everything works together. It’s incredibly intuitive, making it easy to manage campaigns, track performance, and engage with customers all in one place. The powerful automation tools have saved me so much time, letting me focus more on strategy and creativity instead of manual tasks. Cons The tool can get expensive as your contacts and needs grow. While it’s packed with features, some advanced functionalities are locked behind higher-tier pricing, which can be frustrating for smaller businesses. Additionally, the initial learning curve might be steep for those unfamiliar with marketing software. Review Source JB Jonas B. Director of Business Management Logistics and Supply Chain Used the software for: 1-2 years ### "Director of Business Management " October 25, 2024 4.0 Positive and very useful for a sales team Pros I like the functionality of the entire platform. Email blasts and visibility for KPI. Cons I like the view and feel of the platform before they changed the formatting. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Marketing Hub Functionality, layout and price all played a part Review Source MG Michael G. Owner and Marketing Director Consumer Services Used the software for: 1-2 years ### "Top of the line marketing platform- but very pricey " August 9, 2024 4.0 We used Hubspot as our CRM, Marketing Hub and Sales Hub. All of our marketing assets were tracked and directed down our funnel. Pros Top of the line marketing software. You are able to drill down into the nitty gritty with Hubspot Cons Very expensive and requires a lot of learning to use. Not for the average team member Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We wanted to move from basic email marketing to the best in the industry Review Source AM Adam M. Head of Sales Marketing and Advertising Used the software for: 6-12 months ### "Hubspot review" November 8, 2024 4.0 Pros Ease of use, simple UI and good account management Cons can't think of much, reporting could be a bit easier and customisable Review Source NL Nora L. VP of Sales Marketing and Advertising Used the software for: 2+ years ### "Great tool" September 11, 2024 5.0 Overall, I enjoy the tool and feel it's the best in the market. Pros It's very easy-to-use and gives great insights into how my marketing engine is performing on a bigger scale. Cons HubSpot keeps changing the pricing structure, which gets more and more complicated. They recently changed the navigation which got a lot of backlash. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub More features, better price, and easier to use Review Source NH Nicky H. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Overall Really Good If You Can Afford" November 7, 2024 4.0 HubSpot is ideal for businesses focused on inbound marketing. Its all-in-one approach saves time and centralises data. Pros HubSpot combines CMS, CRM, and marketing tools in one, making it easy for managing content and customer interactions. It’s user-friendly, with analytics and good customer support. Cons Higher pricing tiers can be costly for small businesses, and customisation options are more limited compared to other platforms. Review Source KD Kay D. Associate Marketing and Advertising Used the software for: 6-12 months ### "Excellent for Pipeline Management" December 9, 2024 5.0 Pros Great way to organize incoming and outgoing proposals, workstreams Cons Easy to leatn and has tutorials, but you need to watch the tutorials to be able to best utilize the software. Review Source DL Deanna L. Freelancer Wholesale Used the software for: 1-2 years ### "The marketing of the future!!!!" September 26, 2024 5.0 I knew I could count on reliable performance each time. I didn't enjoy the steep cost or the time that it took to set up but the overall platform actually helped my business grow with the email marketing features it has. Pros The built in SEO tools, social media management and email marketing features Cons The set up time and the add on cost and the template restrictions Review Source SM Sarah M. CEO Human Resources Used the software for: 6-12 months ### "BEST CRM SYSTEM HANDS DOWN! " September 13, 2024 5.0 I personally love the marketing feature. I’m able to mass send emails to all my contacts based on where they are in our CRM. I plan organizational emails months in advance and the templates that are offered on hubspot are easy to use & look professional. Pros Hubspot has a user friendly interface and was super easy to set up for my call center business. I like hubspot for its contact view options and the scheduling of email function. I also like how seamless it is to create automations and workflows. Cons The free version lets you do everything but set up automations. It is a fair trade off. Review Source Kaitlin C. Exsecutive Director Consumer Services Used the software for: 2+ years ### "Greatest small business resource " September 5, 2024 5.0 Pros Hub spot has made marketing cost effective basic and pain free. Not mention the has best perks and offers when it comes to other useful business essentials. The seamless integrations the quick feedback 100! My go to Cons There is not a thing I dislike about hubspot. Review Source SC SHEFALI C. marketng Accounting Used the software for: Less than 6 months ### "good support" March 19, 2025 4.0 Pros good support, best software, must use, definitely recommend Cons Hubspot can be expensive for small companies . However there is a good discount offer for startups. Review Source EC Emily C. Marketing Director Consumer Services Used the software for: Less than 6 months ### "Amazing platform, expensive" November 8, 2024 5.0 Overall an incredible platform, but might not be for everyone when considering the cost. Pros This is an all in one platform that is very easy to use and navigate. They have a lot of resources to help you get to know their platform Cons It can get pretty expensive. There's some free options, but to get the most of the platform you do have to invest some money into it Review Source AM Anna M. Communication Manager Broadcast Media Used the software for: Less than 6 months ### "An overall good experience" October 5, 2024 5.0 My overall experience is positive. I didn't use Hubspot before, and I'm using it for about 4 months now. I'm always learning and finding new things. Pros Hubspot Marketing Hub is easy to use, intuitive. Each step is well explained and the emailing templates are good. Cons Sometimes when you want to create something from scratch, there are a lot of settings to be thinking of and to apply, sometimes things where I don't even know what it is. So usually, I clone an email or campaign to keep the settings I use. Review Source VK Varun K. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Best Marketing Software" December 9, 2024 5.0 I had experience the best product with 24/7 support and the integration also.It helps to grow better. Pros I like the features of hubspot mainly live chat and ad management. Cons Till now i not sawn any dislike for Hubspot. Review Source EO Eniola O. Growth marketing Banking Used the software for: 1-2 years ### "Good 'how-to-use' resources." November 13, 2024 5.0 Pros They have good resources to learn how to navigate the app, for people learning on the job. Cons None that I know of yet, so far, it's been good. Switched from [Customer.io](https://www.capterra.com/p/174023/Customer-io/) I needed more functionalities that HubSpot provided. Review Source CL Chris L. Marketing Manager Education Management Used the software for: 1-2 years ### "A great tool for marketers" December 3, 2024 5.0 On the whole a great free resource for marketers! Pros HubSpot features some great beginners training for marketers as well as tons of useful information, articles and resources. Cons The email content of their mailing lists was hit and miss for the industry I work within and further segmentation could have been beneficial on mailing lists. 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