# Page 80 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 80 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 80 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1976-2000 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TY Theena Y. Information Technology Audit Manager Banking Used the software for: 1-2 years ### "Hubspot Marketing Hub Review" March 26, 2023 5.0 Pros We were able to organize our marketing activities thanks you HubSpot so that we could concentrate on the important things. Because to HubSpot workflows, we've been able to automate a lot of tedious task that we previously performed by hand. Due to HubSpot simplicity to use. Cons I only have problems with poor management. Since contacts don't stay checked when you switch to another page of the list. Review Source Nelleke P. Dolcevia.com, Italian food and travel, largest online presence in Dutch speaking countries Used the software for: 2+ years ### "A really good product easy to use" January 10, 2018 4.0 More insights about clients behaviour, which was helpful, but also frustrating at times. But it certainly helped us. Pros We have used it for a long time (several reasons why we dont use it anymore) and we were very pleased with it. Absolute value for money as well. It was easy to install and work with it. To be able to see directly if someone was responding (or not) was fascinating and helped us keep contact with our clients. Cons Sometimes we would get to involved with one clients opening habits, over and over but never contacting us back. Review Source SS Sherif S. CEO Information Technology and Services Used the software for: 1-2 years ### "Best Marketing Tool" September 9, 2022 4.0 Superb Pros The automation, the analytics, the ease of use. This is just a great tool every business should have. Cons I like every feature. This is everything a company needs. Review Source EL ELLEN L. Client Services Manager Renewables & Environment Used the software for: 1-2 years ### "Efficient & easy to use" January 2, 2020 4.0 \-- We have been able to set up an onboarding sequence that automatically sends to clients when they are due to be invoiced Pros \-- You can save templates to use for the next time you would like to send an email -- Your whole team can see what you have sent -- The Hubspot team is always on hand to help you Cons \-- The graphic option is a bit confusing to learn (moving photos around etc) Reason for choosing HubSpot Marketing Hub \-- You could add multiple people onto an account -- You can segregate 2 different teams within the company Review Source AR Alicia R. Technical accounting Automotive Used the software for: 1-2 years ### "HubSpot Marketing Hub has been a game-changer for managing my email campaigns and social media content." December 17, 2023 4.0 Pros The user-friendly interface and seamless integration with other tools make it a must-have for marketers. It has helped me streamline my marketing efforts. Cons Sometimes the reporting functions can be a bit challenging to navigate, and I wish there were more advanced customization options for email templates. Review Source Jack M. Co-Founder Food & Beverages Used the software for: 1-2 years ### "HubSpot is a powerful home base for any small business' marketing needs " February 25, 2022 4.0 Overall, HubSpot is a very powerful tool for small businesses looking to bring all of their marketing efforts into one place. It is powerful enough to host a main website, as well as handle CRM, SEO, newsletters, etc. It's a great option for those looking to track multiple data points in once space! Pros The total functionality for HubSpot is a great resource for any small marketing team, at any small biz. We set up clients with their Marketing Website on HubSpot, as well as helped them incorporate their big feed and implement a CRM, on top of newsletters, etc. It was very helpful to have all of this under one umbrella, and great for capturing customers and providing consistent content updates. Cons At first, it can feel a bit clunky to work around and the interface takes some slight getting used to. But after a short while it is easily adaptable. Review Source KP Kris P. Marketing Social Media e-agree Marketing and Advertising Used the software for: 6-12 months ### "Excellent support dept, but on boarding was not an easy task because there is so much to learn " June 12, 2017 5.0 Our entire inbound marketing efforts and so much more. Pros Once mastered the software can measure everything from CTA, Sales, Blogs all your inbound marketing needs it is exceptional and fairly intuitive to learn. I was blown away with how powerful a tool it is. Creating templates for CTA and customizing is easy. I like being able to quickly create and clone a template to use for multiple purposes. The support members are the most knowledgeable. They will step you through your issue, and make recommendations to what else to further learn. I am impressed at how the support team wants you to learn and leverage all the features of the Hubspot software. Cons There is a lot to learn. I am fairly skilled in tech and take to learning new software, but there is just so much. I had to call in many times to get assistance. They have a comprehensive online university as well. But it is not the same as implementing a work project. It takes time, but practice and using support and the online tools will help mastery. Review Source VR Verified Reviewer Marketing Expert Marketing and Advertising Used the software for: 6-12 months ### "Hubspot Marketing" April 26, 2022 5.0 Pros Free CRM is helpful in creating Landing Pages, Easy to do list segmentation and creating emails, easy in creating the workflow, and Social media interection. Cons The price of the plan is a bit expensive compared to the started pack of the tool. Review Source siobhan L. Waitress Used the software for: 1-2 years ### "Excellent software and great service" February 28, 2018 5.0 Best for marketing teams Pros Customer support is amazing and always responsive. If business are looking for an effective marketing program the Hub would be there best option Cons The only problem I had was with their email templates, they tend to be clustered, but other then that no problems. Review Source OL Ollie L. Marketing & Web Development Freelancer Marketing and Advertising Used the software for: 6-12 months ### "Great Marketing Software" July 25, 2020 5.0 Pros Hubspot is a robust platform that allows you to roll many of your marketing tasks into one system. Modules I use regularly include: email marketing, workflows, and landing pages. It's easy to create and edit appealing, image-rich emails. Workflows are invaluable, allowing you to do everything from sending a user through an established drip campaign to creating different actions for a user at any point (i.e. add to another drip campaign, add to a contact list, etc.). The landing pages module includes pre-created templates, and of course Hubspot has link tracking functionality, form functionality, etc. Because this is all rolled into one system, you can put contact submissions from your landing pages directly into a workflow. In short, this is the perfect tool to execute on a well-developed marketing plan. Cons Because it is so robust, there is a learning curve to use it. You need someone who is familiar with the software or willing to learn to make the most effective use of it. Customer service is sometimes not adept at solving problems creatively or thinking outside the box. However, to Hubspot's credit, it is always possible to reach a live person. Review Source JL Jonathan L. Carrier sales Logistics and Supply Chain Used the software for: 6-12 months ### "Good tool" July 4, 2023 5.0 Pros I like it because is very organized you can send email chain, do follow ups also can be integrated with other apps Cons Not easy to use but you will learn when you are using it, sometimes it freeze but overañ good app Review Source VR Verified Reviewer Director Of Digital Media Marketing and Advertising Used the software for: 1-2 years ### "Back End Nightmare" December 7, 2018 1.0 Buyer Beware. Hubspot is expensive, Inbound Marketing can be a pipe dream, and unless you have a very talented development team at your disposal, getting away from Hubspot will be a multi-month endeavor you may never actually execute fully. Pros Easy to use, lots of great content to get you started on your HubSpot journey. Support is okay and training videos are better. Cons From a development perspective, you can never, ever get away from Hubspot. Once you try to get away from their system you find that your website is a gigantic mess of Hubspot code and you'll have to practically rebuild to make sure all your "inbound" links work for you in the future. It's a complete nightmare. Review Source JB Jen B. Management Consulting Used the software for: 2+ years ### "HubSpot hits the Spot for medium businesses" August 2, 2016 5.0 We're using HubSpot across the whole organization starting with email marketing, advanced content offers, paid ads, social media distribution, and CRM. Pros Shows all activities of your database of contacts so you know what is working, and what is not. Ties your CRM and marketing automation together seamlessly. Allows you to test content, whether its an email or a landing page Cons I'd like to see a tighter integration between a HubSpot contact and a HubSpot company, it's difficult to track some items since they are considered separate. Separate the time and date in the data exports I'd like the social reporting to be better. It should be able to tell me when to post social media updates based on all the data I've given this program. Review Source SS Shannon S. Director of Digital Marketing Hospitality Used the software for: 1-2 years ### "Easy to use" March 8, 2022 5.0 Our team likes it and upper management appreciates the reports. Support is also fast. Pros It is easy to navigate and has great reports Cons I have no cons to report. No issues so far. Reason for choosing HubSpot Marketing Hub My team chose before I joined the company. Review Source Jon T. Owner Marketing and Advertising Used the software for: 1-2 years ### "The Best Marketing Automation System On the Market" April 13, 2017 5.0 We've tried three other marketing automation systems. None of them hold a candle to Hubspot. Not only is the software easy to use, it offers a ton of separate features that allow you to get rid of disparate systems and have everything in one central location. Pros Ease of use and reporting features. Cons Price. It can be expensive to get started. Review Source Kent Lucky B. Wordpress Developer Used the software for: 6-12 months ### "This tool helps me to generate more leads!" June 6, 2018 4.0 The awesome thing here is that I can send messages to all online visitors on my website! Pros I am currently using the chat function of this tool which is integrated with my website. It helps me to connect with my site visitors. Using this tool, I can monitor all the site visitor activities and I can even send them a message! It was so awesome! Cons Late notification on their mobile app. I can only receive chats from the site visitors when I open the app. Review Source Suong N. Web Marketer Computer Software Used the software for: 6-12 months ### "Hubspot is the all-in-one marketing tool for start-ups" September 23, 2016 4.0 All the features are easily intuitive. The tracking feature is great that we can follow-up our leads. My main use is landing page creation, Ads add-on, Emailing and Workflow, CRM. Hubspot has a rich resources and certifications that we can learn it at our pace. Pros The platform is rich of marketing features : landing pages, email, blog, reporting, Ads, etc. Its email extension allows us to track which lead has opened email / clicked on the link. Cons The report is not really personable. Review Source NG Nisan G. Marketing Specialist Hospital & Health Care Used the software for: 2+ years ### "Successful and Easy to Use Integration System " February 13, 2020 5.0 It is a great product for inbound marketing and sales. It has very developed integration with necessary tools to improve inbound marketing and tracking the results in a measurable way. Integration with other products makes the tracking process easy and measurable. Pros Integration on a big scale with the most of the necessary products for inbound marketing and sales. Cons It doesn't notify its customers about the important changes sometimes. This might cause time wasting while trying to figure out to find the reason and to apply it for the current or future practices. Review Source VR Verified Reviewer Partner Executive Office Used the software for: 2+ years ### "Outstanding overall product that gets pricey if you use all of its functions" December 31, 2019 5.0 I'm more of a developer on this system, and it's got a lot of great functionality and continues to grow. If you've got the budget for it, it's a great solution. Pros Tremendous amount of functionality contained in a single integrated system. User interface has greatly improved in recent years. Fantastic support (at least for those of us at the Partner level). Cons Tremendously expensive as a solution if you use all functions. It's probably a good value overall, but it prices out small businesses pretty quickly. Review Source SB Shivansh B. Founder and CEO Marketing and Advertising Used the software for: 2+ years ### "Fast tool, great features, and affordable" August 18, 2022 5.0 In terms of scaling both our own marketing portals and the portals of our clients, HubSpot has been a good friend to me and my agency. We mostly use it to generate leads and establish connections with our clients. Pros There is a tonne of marketing suites available, but Hubspot stands out to me for how easy it is to use and how light it seems. I like that I can use five various features, including registration forms, advertisements, and landing pages, under a single plan. Cons I firmly believe that they ought to refrain from placing as many restrictions on starting plan users. If they can enable the creation or setup of a blog, SEO functionality shouldn't be restricted and offered to users of the Professional plan. Nothing to complain about but that Review Source Ankur J. Product Manager Used the software for: 2+ years ### "Love the overall experience of Hubspot Marketing Automation Suite. " June 8, 2017 4.0 Pros Forms - Allows to build user profile instead of scaring users away with one massive form. Landing Page Builder - Simple and straight forward, select template, put in assets - Voila! Custom Field Creation for Contacts - Allows us to create custom fields for contacts AND use the custom fields for decision making in workflow Cons I haven't come across a use case for myself where I HATE the software. Although, I would have liked some more features around social tracking. Review Source JL John L. Digital Marketing Manager Medical Devices Used the software for: 2+ years ### "Marketing Automation At It's Finest" October 4, 2019 5.0 Pros HubSpot makes it easy to accomplish exactly what I need done. It does so in a non-overwhelming way that allows me to bring some of my non-digital colleagues into the fold to set up things for themselves. Everyone in my office thinks in workflows now instead of one off emails! Cons It can be challenging to get the exact detail or reporting that you are looking for. Not everything is just 'a click away' and if you're not someone who lives in HubSpot then it might be difficult to find what you're looking for. Review Source DV Dakota V. Founder Marketing and Advertising Used the software for: 6-12 months ### "Best CRM I’ve Usdd" April 10, 2022 5.0 Pros Hub spot is more than just a CRM. They are a go to marketing suite that any and every agency should be using in order to grow their business. Cons I don’t like how they use tiers and packages to determine how many contacts you can store on their platform. Review Source Robert K. Owner Hospitality Used the software for: 1-2 years ### "Disappointed" November 27, 2018 2.0 Pros I thought it had great potential for tracking my contacts and emails Cons It really slowed down the opening up of Outlook and many times it would crash on opening. It was recommended that I delete it and reload it, but then I ran into troubles of it working at all with Outlook Review Source JC Jerome C. Head of marketing Internet Used the software for: 1-2 years ### "Best Marketing automation software out there" November 3, 2016 5.0 Hubspot is not just a software, it's a state of mind. They kind of invented the inbound marketing, have millions of resources on it, events etc.. The Hubspot marketing suite is the best choice for any marketer that wants to get results. Landing pages, forms, smart CTA's, workflows, lists, reports, it's all in there. The best point is that you don't need anything more than their tool, as it's all integrated. Bonus point for their blogging tool that's super easy to use and perfectly integrated into Hubspot for analytics purpose. Pros It's completely integrated, it's a suite, meaning you don't need any extra software to do your job as a marketer. Cons The learning curve is quite important, and that's why they provide full onboarding with one of their customer success managers. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.