# Page 81 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 81 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 81 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2001-2025 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Aicha B. Coordinator Commercial Real Estate Used the software for: 6-12 months ### "Very nice tool!" November 30, 2022 5.0 That's a very nice tool for marketing, very user-friendly and the customer support is very efficient! Pros Very user-friendly tool and great customer support! Cons I can't integrate my signatures manager software in mass mailings. Review Source VR Verified Reviewer Co-founder, Director Used the software for: 2+ years ### "The best tools for marketing" June 18, 2018 5.0 Pros If you do marketing for other companies or any marketing for your own organization, HubSpot is absolutely the best platform out there. Stunning UI, entire suite of functionality and tools, stellar support, the list goes on and on. Cons HubSpot is extremely expensive. Startups and small businesses can barely/never afford to use it. Plenty of free tools and materials that HubSpot provides but the actual platform does not seem to be worth the price that it is sold at. Review Source JZ Juan Z. Ventas Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Intuitivo y mucha visibilidad " September 25, 2022 5.0 Pros La facilidad de uso e integración con otras plataformas como slack Cons Hay que saber mucho para sacar el máximo partido Review Source Courtney H. Marketing Coordinator Wireless Used the software for: 1-2 years ### "Hubspot makes so many aspects of my job easier" November 5, 2015 5.0 I have been using Hubspot for over two years now and I can't imagine doing marketing without it. It makes my job so much easier to have one portal for several different activities. We use husbpot for our blog, social media, email marketing, web contact forms and more. It's great to have one place to do all your marketing activities and it will also track how well it performs. I use it primarily to keep up with our web traffic as well. I've also used the support team a lot. There are often random things I need to do and don't know how and they always respond quickly. There were times where they did the task for me which was such a nice surprise! Pros Great all in one marketing tool! Great customer service and support! HIGHLY recommend!! Cons It's a little pricey but it's worth it for all the benefits. Review Source Girivaru T. Customer Success Manager Used the software for: 1-2 years ### "A must for marketing & Sales professionals" June 14, 2018 5.0 Good Marketing tool Pros A full workflow of unknown prospect to lead to customer . the whole journey is easily captured. you can nurture a lead very fruitfuly Cons More customization like SFDC is needed. Its suitable for a mid or SMB but as Enterprises a lot of customization is needed Review Source Vaibhav G. Clinic Manager Hospital & Health Care Used the software for: 6-12 months ### "Powerful tool." July 21, 2022 4.0 Pros We were struggling with lead management and follow up with multiple systems. With Hubspot every thing came under one roof. Right from Email Marketing, Social media campaign, Content creation definitly improved our conversions. Cons Some Limitations such as landing page has limited design options. Some reports should show cost of lead per campaign. Review Source VR Verified Reviewer Sports Director for KBVU Higher Education Used the software for: 6-12 months ### "Easy to use workflows" September 19, 2018 5.0 Pros The automated workflows are easy to set up, and there's a huge variety of options that you can figure out with them. They work exactly as intended when set up, and keep going You can also request to use a free demo if you're still on the fence Cons Getting all of your workflows to be seamless and work in tandem with each other can be slightly buggy or a pain. It takes some working around to ensure all are working correctly Review Source OC Oscar C. techniccian Computer Software Used the software for: 6-12 months ### "How I use, implement and take advantage of Hubspot vision" December 14, 2021 5.0 Overall the experience is good. Pros How easy to use it is, everything is where it needs to be. Fast access to options. Cons A little slow sometimes, but on this era of information that's common. Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) the implementation with hubspot was better Review Source Marco C. Digital Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Ottimo per fare Lead Generation" February 7, 2022 4.0 Pros Ben strutturato per fare lead generation, permette di gestire tutto al suo interno: lead, DEM, workflow automatizzati per fare nurturing sui contatti, social, analytics ... è comodo poter gestire tutto da una sola piattaforma. Cons La scheda contatto può essere migliorata. Review Source AL Andrew L. CEO Used the software for: 1-2 years ### "We are a Hubspot Agency Partner. We use it ourselves and we manage it for clients" February 9, 2018 4.0 Pros Hubspot is a very diverse platform for managing CRM and inbound marketing content. We like the relative ease of use and the best creatures include company research. When you enter a contact, the system automatically populated the CRM with relevant facts about the company sonitncuts a step our of Company research. I also like the topic manager in the SEO manager. It allows you to visualize SEO topics against key core terms. It helps you understand how to optimize on page content to keep topics expertise relevant and credible Cons It is relatively expensive. Once you are a Hubspot user, it is hard to migrate away but there are few reasons to do so. Review Source Bruce C. Digital Marketing Strategist Hospitality Used the software for: 1-2 years ### "A Great Marketing Automation Tool" March 29, 2019 5.0 I think for a small business, Hubspot is great! It's easy to create workflows that are not too complex. Pros The interface is simple and elegant. You can find all the tools easily and their support is top notch. Cons I don't like how limited their reporting is. I'm also not a fan of the email builder. Review Source VR Verified Reviewer B2B Marketing Specialist Retail Used the software for: 1-2 years ### "Easy to use but not perfect" July 25, 2019 4.0 Pros Simple and for the most part pretty intuitive to use, the interface has what you need without a lot of frills Cons It's sometimes really finicky and there have been some unexplained glitches where it sent 1 or 2 emails to people that weren't on my list or things like that Review Source JW Jenn W. CEO Transportation/Trucking/Railroad Used the software for: 2+ years ### "HubSpot Gives You Value" July 11, 2022 3.0 Great overall experience and stellar customer service. Pros I have been a user of HubSpot for a while now and it is an excellent software for lead generation. There are several tutorials and videos that assist you when you first jump onto the platform. Again, just a homerun for anything you need for your lead generation. Cons A few of my employees had to review the training several times so for some there may be a bit of a learning curve. Review Source Rick C. Manager Entertainment Used the software for: 1-2 years ### "With so many moving parts, HubSpot keeps our business running smooth and efficiently. " January 25, 2018 5.0 Pros I have never felt more confident in our marketing efforts, HubSpot is a MUST HAVE for all businesses! Cons At first, I needed to take the time to learn the many values this software has to offer but I am glad I took the time to do so. We rely on HubSpot every single day! Review Source AB Amanda B. BDR Retail Used the software for: 1-2 years ### "HubSpot Review " March 30, 2023 5.0 lead gen and email seq are top notch - being able to use this without having to do it manually is a huge benefit Pros One of the most things that i like about HubSpot Marketing Hub is that it is user friendly great quality Cons There isn't anything at this time that I can think of that I don't not like about using HubSpot Marketing Hub. Review Source VR Verified Reviewer Customer Support Associate Telecommunications Used the software for: 6-12 months ### "HubSpot Marketing Automation System is very informative for Digital World" March 2, 2019 5.0 This software has greatly affected our activities in everyday life. We want this software to grow even more. Pros HubSpot is Very very initiative activities area. Hubspot CRM is easy and informative. My team member always ask me Oh Sir, really you are great because you are using HubSpot CRM. It's 100% user friendly. Cons This Software make our work easier. This software really knows our sales work strategy. So we are very lucky for this CRM system. Review Source VR Verified Reviewer CEO Internet Used the software for: 2+ years ### "Hubspot marketing automation review by kenneth" May 8, 2019 5.0 I have been very happy using this service and my we traffic have increased over time because of this marketing automation tool and I simply love it. Pros The ease with which marketing is done here and also the automation process is quite cool and makes a lot or jobs easy to undertake when it comes to marketing. Cons Not fully free for the big time users as you will need to pay before you start enjoying the full priviledges. I would prefer if people are given the chance to make a little use of it on free basis before buying the plans. Review Source Criulean M. Email Marketing Specialist Information Technology and Services Used the software for: 6-12 months ### "Hubspot - one of the easiest marketing platform" October 17, 2019 5.0 Overall experience was pretty good, in my 6 months of using it I learned this platform very fast, because of it's clean design and intuitive menu. Pros Super easy to use, intuitive, user-friendly. Great support team. Valuable forum, you can find a lot of answers. Cons There are some limits specially when creating workflows, ex.: you can not set up a specific date when an email should go, just using "delays" function. Review Source edna luci G. university senior technician Marketing and Advertising Used the software for: Less than 6 months ### "Cómo hago para Crecer Mi Negocio." November 21, 2023 5.0 Me gusta poder establecer reglas complejas y personalizar la comunicación ha incrementado la eficiencia de mis campañas. Pros Me encanta la capacidad de automatizar mis campañas de email marketing y flujos de trabajo ha ahorrado una cantidad considerable de tiempo. Cons La curva de aprendizaje puede ser empinada y podría ser intimidante al principio. Review Source TB Terence B. Senior SEO Executive Marketing and Advertising Used the software for: 1-2 years ### "The best inbound marketing software " November 3, 2016 4.0 In my opinion Hubspot is one of the best designed and best marketed marketing automation tools. Its the prefect all in one solution. The functionality is great, I love that you can house social, email, the blog and SEO all in one place. Its an easy to use digital marketing platform to support marketing & sales for the entire team. I didn't need any training to get started, and there are great resources online for training as you go. The support from the Hubspot team is excellent. Pros HubSpot has a lot of support built in with the Academy and related blogs, videos and webinars. Allowing sales and marketing to work well together Blog hosting Email tracking is probably my favourite feature. We know the actions a user takes from the moment we send out an email. Cons Experience. Need to be an advanced user for more of the difficult tasks, for example it is hard to make the landing pages look great. Cost on some of the functionalities. Review Source SJ Sydney J. Inbound Marketing Manager Information Technology and Services Used the software for: 2+ years ### "Tool has grown a lot over the years -- much more scalable!" October 2, 2019 5.0 Pros The tool is powerful, yet easy to learn and use. Cons Sometimes there are glitches in the system overall that effect emails being sent, but besides that no complaints. Switched from [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Pardot was too complicated to use and the functionality very broad but the UX was poor. It effected productivity greatly. Review Source VR Verified Reviewer Content Marketer/Copywriter Sports Used the software for: 6-12 months ### "Hubspot Marketing Review" January 14, 2019 4.0 I really enjoy it as a content marketer and find it's flexability useful when deciding how to go about projects. Pros I enjoy the ease of use and the segmentation between Ads, Email, Social and Website tabs to make sure that I keep content needs organized and efficient. Cons I don't have any major complaints outside of the fact that Hubspot Marketing makes subtle changes now and again without any notice so it impacts productivity in the short term. Review Source Matthew V. Energy Reporter Publishing Used the software for: 6-12 months ### "I use hubspot to post blogs and craft and send email campaigns" May 24, 2018 3.0 One stop shop for crafting and posting content and email campaigns. Analytics decent at tell us who is looking at our content and emails, what they're looking at and audience growth. Pros All-in-one program to post content to a blog or website, craft and deliver email campaigns, and work with customers. Good mix between front face applications and access to html screen to incorporate personal touches to, for example, and email campaigns. Decent tool to keep up with company's Twitter as well. Cons It's a little busy. I know where I need to go to do what I need to do. However, it seems like one program trying to do a whooole lot of stuff.i haven't had much experience with their customer service, but co-workers have and it seems like they are responsesive, but it can take some time to get through to someone. Review Source Nikunj G. Project Manager - Marketing Publishing Used the software for: 2+ years ### "SMB Leader in marketing automation" August 23, 2018 4.0 Pros Overall experience of using hubspot. New features rolling out. Cons Tracking was not up to the mark in some cases. Review Source VR Verified Reviewer Marketing Manager Consumer Goods Used the software for: 1-2 years ### "A Good Foundation without much muscle" April 4, 2019 3.0 I've worked with hubspot for a few years with a few clients. One thing that has always stood out is the lack of muscle in the system. The foundation is there, but many features on top of the foundation that should be there, simply aren't. Their ecommerce integration tools have gotten better, but are still nowhere near complete. Overall, if you're using the free version, it's def worth it. If you're paying for Marketing Pro, you better plan to use every single tool and have someone on staff who can just work with their support staff. Pros Good contact control, great free CRM, a lot of granual control Cons Price is crazy for marketing pro. Things that should work often don't. Support is a real mixed bag - some really good, some really bad. For price, it should do much more Review Source Talk to a Capterra advisor for free and get results within 15 minutes.